Just a little background here: my parents are building their retirement home and I'm their more tech-savvy child trying to facilitate this process for them.
We first met with Paul at his Tacoma office and it was a great look at the quality to be expected from Suprema. The samples of wood, color, and finishes were all available from our first meeting, so we weren't left wondering on the basics. A nice, streamlined touch were the dual tablets, where he would make changes to the estimate in real-time based on our requests and we could see how + why the quote changed the way it did. Seriously, he was absolutely thorough, which was a nice surprise since we weren't expecting such detailed straightforwardness from the get-go. For the record, we have talked to three other builders before this, so the next-level professionalism left an impression on us.
Other highlights from our experience:
1. Really fast turnaround time for the building plan. We were expecting months but, boy, it took just a couple weeks. The building plans were super detailed and already just pretty to look at. My dad kept admiring it the same way a kid admires toys in a shop.
2. Our project manager, Brad, was quick to go out and take a look at our lot. He showed an in-depth knowledge on how the house build would work best on our lot and possible solutions to any snags that could occur.
3. Both were quick and responsive to implement change orders at our request. They also were clear on how it would change the final price so we could prepare ourselves with the loan lender. Oh, that too, they were open to working with any loan lender we chose, which was a relief.
4. You really get a bang for your buck. The designs we checked out were modern and beautiful. Yet, somehow, they kept the final price reasonable without sacrificing on aesthetic (again, when comparing to other builders).
And, here, I shall end on a short testimonial from my parents: "All in all, Suprema was great to work with. For those still construction hunting, you don't need to look around. Be rest assured that Suprema will take of your needs, take care of you, cooperate, and always be transparent. I totally reccomend them to you. I'm grateful I found them." read more