Absolutely horrible experience. Ordered 2 mirrors for a commercial project and was billed at the time of online order. No confirmation so I called a week later only to find out that supposedly they were shipped and ups broke them. I was told they would ship a new pair out immediately. Got charged again! I call and told they would fix it. Another week goes by no shipping info. Still no refund for the second charge. I call again, conveniently ups broke the second set! Now I'm told they have no more and that the manufacturer would ship direct, except there on back order and would ship when available! So in short I've paid 600$ for 2 mirrors I haven't received...and that's holding up an $87k final payment. I think this company is very unprofessional. read more