I very seldom provide "testimonials" for businesses that I frequent, but with European Specialty…read moreAutomotive Services, I must make an exception. A couple of days ago, I brought my virtually brand-new, 2020 Porsche 718 Spyder into the Porsche dealership in Victoria, B.C., for its first scheduled oil change. The dealership was very professional to deal with (or so I thought, at the time!), and I picked up my vehicle, little more than 3 hours later, work complete. On route to Tofino, where I planned to escape for the weekend with my wife, an indicator light came on in the dash, advising me that my oil had been overfilled, and to contact the dealer immediately, which I did. The representative from the dealership made a variety of excuses for what had happened, but, reiterated what the warning light had said, that it was still safe to drive the vehicle. With this in mind, I cancelled the rest of the weekend, and headed back to Nanoose Bay the following day, where I would decide on the best way to move forward. After describing the situation to a good friend of mine, who has owned numerous Porsches, he told me to immediately take it to European Specialty for a proper assessment. I called his contact, Tom Zieba, the company's Service Manager, who told me to bring the vehicle in right away, and they would make time to check it over. In retrospect, they did far more than this, and carefully removed and measured the oil in the car. In addition, they documented, through text and photographs, every step in their investigative process, which determined that the Porsche dealership had put almost one full litre of oil too much into the car, which, as most people know, can be disastrous for the longevity of an engine. Despite accommodating me on a last-minute basis, and spending several hours working on my car, they charged me literally a fraction of the money to properly install the correct amount of oil that the Porsche dealership charged me to screw it up in the first place. As a result of this, European Specialty Automotive Services is a company that I would confidently refer to anyone who is seeking first-class, reasonably priced and friendly automotive expertise. In my experience, they not only equaled the Porsche dealership in terms of quality of service and work, but far exceeded them. Sincerely, Mark Mitchell Nanoose Bay, B.C.

Getting my vehicle repaired and serviced by the folks at European Specialty has been such a…read morepositive experience I can't imagine taking my M-B anywhere else. They communicate like true professionals and lay out options and recommendations for you so you can feel confident in your decisions. Highly recommended! Thanks again, Caleb!

Best local shop since Kerry closed up. Brock, Theo and Mike are always there to listen and help…read more Always feel like one is getting good work at a reasonable price unlike some other independent shops. European, Japanese and German cars are welcome as well.

Outstanding, quick and professional service with no sales or extraneous charges, highly recommended.read more

Used Stanford Auto for all of my cars repairs since the early 2000's under Scotty's original…read moreownership. Have only GOOD things to say about Noah and Adam. Since they took over the business they have manitained the quality and kept the cost of repairs at a very reasonable rate in these very changeable times. And have referred my friends and neighbours to them.

First time I have taken my car to STANFORD and had an excellent experience. Solid credibility,…read moreinformative + a highly organized approach. I will be a repeat customer without doubt.

These guys helped out my boyrfriend when in a serious crunch getting towed from BC ferries lineup…read more They've been considerate about repairs needed and not needed just yet, consulting in detail, considering cost and quality. Appreciated their communication and repair skills, and kindness. Many thanks!

RON IS THE BEST HANDS DOWN ! I am constantly overcharged from other places , recommended services i…read moredon't need , am told to do maintenance wayyy before maintenance is due , waiting forever , sometimes days to get my vehicle back, etc etc etc . Ron got me in for my brakes that needed hours within me calling about it , I normally would have to arrange a ride home and wait a full day if not multiple days for basic things like coolant flush and oil changes at laird Wheaton , at Mid island automotive I was in and out so quickly I just sat in the lobby and chatted with Cammy the lovely woman that works at the front desk and was treated to coffee and a Christmas chocolate while the men worked their magic , I was shocked at how quickly the service was . The price was very reasonable and I left there happy and not feeling ripped off like every other place I've been in Nanaimo , they topped off my fluids as well . Ron and his team were extremely accommodating, kind , informative and knowledgeable. I would highly recommend Mid island automotive to friends , family or anyone needing some work done on their vehicle , I'm sure you will be as satisfied with their work as I was . Thanks so much to all the staff at mid island automotive!

After doing a lot of research and numerous inquiry visits to Family Ford in Parksville we finally…read moremade a decision and a purchase. We were not easy clients and not in any hurry to purchase but the team there gave us the same respect every visit and was not pushy or aggressive. Dennis P and Dale both worked with us every time we came in and there was never pressure to just lets get this over with attitude. Hats off to them for their extreme patients and professionalism! Highly recommend them even if you are only in the pre purchase mode of your search!

I am like many women who tend to feel intimidated taking vehicles in for repair. But after my first…read moretrip to Joe Cunningham, my worries were put to rest. Everyone was very welcoming and helpful. When the "check engine" light came on, they squeezed me in to run it through the computer. I appreciate their great customer service and will no longer dread dealing with car issues. Thank you!

First class through the entire repair process. love that they give you daily text updates and they…read moreeven stayed late so I could pick up my truck before the long weekend. Truck looks great again!

MASSIVE RAVE TO CRAFTSMAN COLLISION!! Nanette was…read moreexceptional through the whole process!! Helping me juggle car rentals and courtesy cars and my insurance claim and showing such amazing care and attention the entire way! Shane was also wonderful at keeping me informed and even went above and beyond to help fix an issue outside of my claim. I will be a Craftsman customer for life and although I hope to not need them again soon, lol, I want everyone to know about my phenomenal experience with them So happy to have my RAV4 back in perfect condition again

Fast, friendly, good value. I had a technician at the Country Club location in Nanaimo remember me…read morefrom my visit a year previous and asked specific follow up questions from our previous conversation. The team there is efficient and I will continue to give them my business.

Callum and his fellow associates are always exceptional for service, demeanor and efficiency. We…read moreare so happy to have this service in Parksville! What would we do without you? A+ Reasonable prices too!

Took my vehicle into Bavarian for routine service and brakes. While there they identified a…read moresignificant repair was needed and were diligent in contacting the extended warranty provider to arrange cost free repair. A month later another related concern arose and the were able to address the issue right away -- they even arranged for a local business to detail the engine to ensure all was satisfactory. Awesome service.

The tall mechanic with the beard scanned my car when the shop was very busy (I did not even have an…read moreappointment) and explained to me what was going on, and that I was safe to continue driving for the day. He was being rushed by his boss but he still stayed and explained the code from the computer to me, all while calming me down and telling me my car wasn't to break down! They were able to schedule me in and the car was fixed two days later!