Absolutely atrocious. This place scams people by requiring a $40 cash deposit once you get there on top of what you already paid online booking with a credit card. I don't carry cash with me, so the Muslim guy at the front desk said I'd have to use an ATM which would charge an astronomical fee for a cash advance on your credit card. It does NOT cost anything for the hotel to put a hold on a card for incidentals. This is the only hotel I've ever been to which has asked for a cash deposit. I did not end up staying, and the gentleman refused to allow Orbitz to call him to issue a refund which is possible to do and make an exception when booking through a 3rd party. The gentleman (in the picture) was extremely rude and would not provide his name either so I knew who I spoke to. I asked if he was the owner or manager, but he refused to say. As I was leaving he shouted "fuck you." Update: Orbitz did try contacting on my behalf and spoke to the gentleman in the picture whose name is Ali. I completely lost my money. If I were running a hotel and someone didn't want to stay, I'd gladly grant the refund so long as they didn't check into the room. Thank you Ali for stealing my money. It does not cost the company anything to put an incidental hold on your credit card; it is a temporary authorization that reserves a portion of your available credit for potential incidental charges, such as mini-bar snacks or room service, which reduces your available credit. The company is essentially just flagging funds to ensure they are available should you accrue these extra charges, and they don't incur fees for placing this hold. A hotel should NEVER require a cash deposit. It should always be on a card. That does not cost the hotel OR the guest anything. Forcing someone to use an ATM to incur an astronomical fee is unfair to the guest. read more

Superlodge - Ali at the front desk was very rude, demanded a $40 cash deposit instead of placing it on my card. Would not grant a refund, so I lost my $ - Hotels Near Me - Absecon, New Jersey

If I could give negative stars, I would. Very rude and unprofessional staff. Booked my hotel to visit friends and family nearby. My friend helped me bring things into the room and the front desk manager called me saying my friend needed to present an ID and pay. That makes no sense given he was only staying for a second to help me. He was not staying the night. Manager said "I don't care, I need his ID." So after being in the room for 5 minutes, we left. Red flag #1. The room was filthy and disgusting. Definitely not worthy of staying. The once blue floor was black with dirt and grime. There was used gum on the headboard of the bed also. The shower had mold, which is a huge health risk. Also none of the lights worked. They were unplugged for some reason, then after I plugged them back in, still did not work. Brought this up with the hotel manager and he brushed me off, basically saying I don't know how to work a light switch. Newsflash, I tried both the switches on the wall and on the lamps themselves. Of course I know how to work a light-switch. Very condescending man that works there and tries to make you feel stupid and blames you for the state of a room I spent less than 20 minutes in total. Red flag #2 Decided not to stay there and moved to the Days Inn up the road. Manager did not want to give me a refund. I said Im not staying in a filthy room like that with no working lights, rusty refrigerator and microwave, mold, dirt and grime everywhere. Not worth my piece of mind to stay in a place like that. Manager was real nasty when I said I'm not staying there, while also trying to put blame on me. Red flag #3 Not worth the trouble. There are much better places to stay. I'm surprised this place isn't shut down. I'm sure it's violating health codes. DO NOT STAY HERE. Trust me. Your sanity will thank you. Very negative experience. Bad vibes all around. read more

As a homeless mom of 4 I will not recommend this not even if it was 1 cent . I stood here because my situation turn to be last minutes was my last option and the fucking nerve off not only charging me 75$ a night knowing that online is 23$ a night but kicked us out cause I had to many kids. After they knew but the worse is that Not only the wi-fi didn't work, tv didn't work, the microwave was dirty, bed was falling off the wall, the sheets wasnt even change or pillow cases. The only thing was clean was the drawer smh. Not Worth it. read more

Superlodge - Hotels Near Me - Absecon, New Jersey

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Would give 0 stars if I could. Have never come in contact with someone more rude than the guy at the front desk and the hotel was TRASH!

nasty place down Ali at the front desk blood on walls and stains on the mattress just nasty DONT NOT RECOMMEND

The guy at the front deck was so rude to me he was yelling at me and ignored questions i had i called front deck to ask a question and he will not answer ive called 4 times and did not get a answer back the rooms are are ugly room smells like cigarettes even though i paid for a non smoking room read more

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Lies, lies, lies. Don't believe the pictures on Expedia and Hotels.com. Because of their no cancellation and return policy, they keep your money and A COPY OF YOUR CREXIT CARD (potential fraud alert), whether you stay or not. A total scam. Not worth your money. Go elsewhere. A slum bug infested motel. Old outdated TV from the 90's that was 9 inches thick (no flat screens). Cracked paint, dirty shower grout, dirty walls, floors, and comforters with patches of soot. Non existent closet. Broken features were dangling on one screw. Multiple holes in walls which were stuffed with toilet tissue. Broken smelly fridge. You can tell the property owner is cheap and did nothing to it for years except repainted the exterior of the hotel to attract unknowing and unsuspecting customers. It shouldn't be called a Superlodge but a Super Sh***y Lodge. Very poorly maintained-if maintained at all. The continental breakfast like the hotel is a scam. They only provide coffee and tiny muffin. Rude front desk clerk. read more

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This place doesn't even deserve a single star. Dirty floors,Cigarettes burns in non smoking room, microwave broken and smoking, no Wi-Fi, no ice in machines, no snack in machines, rude front desk clerk, most outlets in room don't work, air conditioner has mold and dirt. clerk makes you go to an atm to give $20 cash deposit so they don't have to pay credit card fees. This place is joke. And this place has roaches!! read more

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I DIDNT EVEN WANT TO GIVE A ONE STAR RATING. They should be put out of business! This place is a dump. the front desk person is rude, there is a large condom vending machine in the lobby where you check in so that says everything about this dump. I refused to check in because they ask for a deposit even after booking with Priceline.com and they want the deposit in cash only and the front desk person gets even more rude if you question this deposit practice. I ended up not checking in as I could smell the aroma of stale booze and funky body odor emanating from the rooms in the parking lot. I asked Priceline for a refund because I didn't even check into this dump and was refused a refund. DO NOT AND I REPEAT DO NOT BOOK A ROOM HERE! read more

WARNING! WARNING! SCAM! GHETTO MOTEL $15 PARKING!! Free everywhere else around here Do yourself a favor and skip this place. Foreigner running this place is a racist. Prepaid $88 online to get a room then denied a room over some bogus issue with ID picture. It went so far beyond just a reasonable concern. He was so happy to deny us a room. He kept saying it was ilegal for him to accept an id that was expired more than a 6 months but wouldv'e taken it if it was around 3 months expired. What?? They just want to double book your room and make double. Please make this guy pay for how he treats our people. If you have to go, complain about everything for us. He's the worst being in life. That was our last money and we had to sleep in the car on Mother's Day. If you gotta go, complain about everything, ask for extra stuff, scrutinize every inch of your room for dirt and bugs. If room has a funky smell or if anything doesn't work correctly, complain and make him miserable. They're doing people dirty with their purposeful no refund policy. He and the online sites just point the finger at each other and he won't budge on a room. You really lose your money and got to go to court. I literally just booked online to secure the last room in route right before pulling up and lost All my money. It was his decision to deny us a room not that we had an issue showing up or anything like the no refund policy online says. read more

Do not book this hotel. It is filfthy both inside and out. Reeks of pot and mold. Washer and dryer out of order,ice machine full of mold and dirt if you can get it to work,no breakfast or room service even though it is advertised on website and outside sign,electrical outlets with no covers that will not hold the plug,no wifi,no housekeeping,broken down furniture,burn holes in sheets and bed spread,they demand a $40 CASH DEPOSIT which is not mentioned on website,refuse to answer door before and 3pm,banned my friend and I from making a reservation because he claimed there was smoking in the non smoking room which is a total lie...I smoked outside of room and never brought this to our attention...$40 deposit was returned upon checkout and nothing was mentioned until we made another reservation which he refused to honor and keep a $36 dollar cancellation fee.The front desk clerk is a total a..hole,rude,nasty,disrespectful idiot. He is very well known to the local police...not well liked. I was personally told by one of the officers that they received constant complaints about the property as well as his attitude. OH HE CAN BE POLITE WHEN HE WANTS A FAVOR. He called me one morning and asked if I would return a shop rite cart to the store for him that was left behind by a previous guest which I gladly did. I asked for fresh towels and toilet paper and was told that the housekeepers were gone for the day and I would have to wait until the morning as he did not have access. There is no shampoo supplied in the rooms,soda machine does not work,I had to plunge the tub and shower as it would not drain...NOT MY JOB...but i needed to take a shower...when I brought the fact that the soda machine was not working his response was "IF YOU WANT A SODA...GO TO THE PROPERTY NEXT DOOR AND USE THEIR MACHINE" He needs to learn RESPECT AND CUSTOMER SERVICE OR GO BACK UNDER THE ROCK HE CRAWLED OUT FROM UNDER. I could go on but my hand id getting cramped from typing. AVOID THIS PLACE LIKE THE PLAGUE. read more

Absolutely do not go here!!!! I booked a room and was denied it paid in full and everything. front desk was absolutely rude. My sister called to speak to a manager and it was the same guy being hostile and very very disrespectfu! read more

I booked a room here for one week, and I have a service dog with me. I left to go to work one morning to go to work and the guy called animal control on me to get my dog take away. Animal control then explained that what he was asking was illegal, because she is a service animal. Then he called his boss, and his boss told him to make me sign a paper that says if I leave her in the room while I go to work he has the right to "contact the authorities". This place is awful, good if you're desperate and just need a bed and roof. Terrible customer service. What kind of place refuses to accommodate a service animal? read more

I've definitely had better than this. I got a free night from Cesar's so I decided to come one day earlier so I wouldn't have to drive in the morning to AC. This was the last room available, and for $12. I said hey why not. It's bad but for the price I paid what was I expecting? I read bad reviews on google about the man at the check in counter... But I honestly didn't have a bad experience. I went in expecting the worst but he was not rude. Everything was good for me. The check in process was SOOO easy. Took 4 minutes... I had booked on Travelocity. Got room 219... 2 queen sized beds... I checked the entire room with my flashlight to make sure there were no bugs. I saw none, though I saw plenty of dust behind the fridge, microwave, on the floor, walls, and a cobweb in the corner of the room. I don't know when was the last time someone cleaned these spots, but it would be nice. Luckily I'm not sneeZing from allergies so that is good enough for me. Just need to sleep here and then go out to boardwalk in a few hours. There are no tissues, and I am definitely not going into the tub or using the towels . I'm strictly here just to stay for the night and then I will be on my merry way. My middle lamp wasn't working ... Maybe it was on purpose so I would miss the grossest thing in the entire room... And possibly my grossest finding in a motel. Not sure if it is shit or blood but looks like it. See pic. On side of my bed. Ew read more

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Sign out front says AAA/ AARP discount, that's a lie! Free continental breakfast, another lie! My tv didn't work! read more

Superlodge - Hotels Near Me - Absecon, New Jersey

I wish I could leave this place zero stars! Worst experience ever! The dirtiest hotel. Most lazy and ignorant front desk man. Would not exchange dirty towels for clean towels. Even their outside hallway smells like piss! Horrible motel read more

This place is a dump please don't stay here go somewhere else some times we want to save money and we get what we pay for. I have pictures because when I go in to a room I check for bed bugs and that the place is clean. I found plastic cups that weren't wrapped in plastic and they look like they where rinse and put back for people to reuse. I found dirt in a corner of the room like if the housekeepers sweeps everything to that corner to pick it up and it wasn't very clean. The bed sheets dirty with stains , double pillowcases on the pillows I guess for you can't see the pillows , the curtains one was see true while the other was very dark , the bathroom fan for the exost didn't work , I took one of the towels to dry my self and found two holes on the towel , I found a spider web on a corner of the room , and the last thing I found a wine spill on one of the end tables. I hope I can post my pictures now on here thank you. read more

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I would give a 0 if I could. I called early this afternoon to let them know we'd be arriving late. Right away, the clerk was very rude. He told me that check-in is usually between 3-10. I understand that, and I pre-paid for the room. He informed me that he doesn't get paid to wait for guests. Next was our check-in. I had reserved a room that should have been handicap accessible. I cannot do stairs. He told me that he did not have that on my reservation, and that because everyone else checked in, I had to be on the 2nd floor, no elevator. I was charged a $40 cash deposit, and I was not informed of this on the phone. Plus he took my credit card. There are 2 of us staying here, but he said they will only issue one key. He was VERY rude through the entire process. THEN we got to the room. It's dirty, it's damaged and the toilet does not stop running, but we have no other choice but to stay in this DUMP because the entire area is full. I'm adding photos of the room so I hope people take it seriously. read more

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This place was the worst of the worst , they have the audacity to charge over $200 for a one night stay. First off the Desk Clerk was very unprofessional and rude . The room was so dirty from the ceilings to the rugs !!! The bed had stains on it and also the walls, the bathtub had cigarette stains ! The floor was so dirty that our feet were so black for walking barefoot it was scary , It was unbelievable!! I can't understand that with a pandemic still occurring that this establishment would be so unsanitary, it's absurd. I do not and will not recommend this place to my worst enemy !!! Do not ever stay here !!! read more

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Disgusting dirty flop house of a motel. I have never stayed it a more disgusting and dirty hotel as this one. As soon as I got home I washed all of my clothes, even the clothes I didn't wear in the hot water because I was afraid of the dirtiness of this room. I can't believe that Hotels.com would have this hotel on their roster. To start off I can't quite Describe the smell. It was a general dirty thick kind of moldy smell. If I didn't arrive late at night I would have left and went and looked for another place to stay. Half of the lights in the room had burnt out bulbs and it took me a half hour to hook up the television. The view from my room was a highly littered yard filled with trash and debris. No smoke alarm, just uncapped wires handing from a stained ceiling where a smoke alarm used to be. In the morning when I went to take a shower I was overwhelmed by the mold around the top of the shower and the floor of the shower. This bathroom has deafly never seen bleach or cleaner in its entire lifetime. Above the door or loose wires hanging down where I think the smoke alarms are used to be visually it was frightening and safety wise highly questionable. There is obviously no maid service in this hotel as when I came back to my room nothing was me they were still wet towels hanging from the shower bar, any trash in the trashcan that was there from the previous guest. When I called the front desk there was simply no answer. I would avoid this hotel, and I'm using the word hotel very loosely, at all cost. There are several nice hotels in ab seeking New Jersey right outside of Atlantic City that I've had excellent experiences in, This was the worst hotel experience I've ever had in my entire life. The lack of cleanliness and maintenance is shameful. Be safe, stay away from this gross dirty unmaintained hotel. read more

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SPEND YOUR MONEY AT A BETTER HOTEL!!! Too expensive for such a uncleanly hotel. This place is DIRTY! Weird mysterious stains all over the room. Plus my room reeked like cigarettes and the bathroom smelled like a public restroom. The AC was half broken & barley worked. We had to fix the AC ourselves with a screwdriver that the office recommended, since they didn't do anything. I would not recommend this hotel to anybody unless it's your only option. I wish I would've read the reviews prior to visiting. read more

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Stay far away from here. This place is a filthy disgrace! Feces on the wall in the bathroom. Old and run down, everything is in need of repair and replacement. Moldy smell throughout the hotel and room. Non-smoking room reeks of old foul smoke smell. Rude Manager and front desk people would not come look at our complaints. Do not take your children here. Don't waste your money or your time. This cost us $242 for Friday and Saturday night July 31, and August 1, through Priceline. They would NOT refund our money. My family left immediately anyway and did not stay. AVOID. AVOID. AVOID. Go anywhere but here! read more

The guy at the front desk couldn't care less. No wifi. Dirty room. Tics in the room. Had to ask for toilet paper.

I would give this place a -10 I was staying for five days my wife came and stayed one night he charge me an extra $30 I was in the shower when you meet him around to exchange towels I went to the office to see if I could get some he said no they come every other day you wouldn't open the door so now I got dirty towels for two more days I miss placed my key he charged me $10 which I can possibly understand that But his attitude is terrible the bathtub is stopped up the place is dirty when I leave here I will be in this area for the next six months I am telling my coworkers everyone we are leaving here and we are not coming back we'll go for a better place up the street I would not recommend this place to a dog I didn't even want to put one Star but I couldn't post this Without at least once take my voice ride by read more

Horrible service had a long day was ready to sleep and gave me a hard time as soon as i arrived

My check in was Friday 3pm. I was running way behind schedule and didn't check in until midnight. I gave them a call around 6pm to make sure I would still have my room. When I arrived the gentleman was very nice and respectful & I still had my room. Only was given 1 room key but that didn't bother me. Yes it's true there's a $20 cash deposit at check in but I got that back at check out with no problem. Yes their tvs are outdated but it worked and quite frankly who needs to watch tv when u have a room with a hot tub?? Yes there was a couple of burn marks on the tub but hello?? It was a smoking room I requested. The room was clean the microwave & mini fridge worked. I saw reviews mentioning no extra towels. I didn't need any extra so idk if that's true but I did ask the man in the front if I needed would it be a problem he assured me there wouldn't be as long as I requested them before housekeeping left for the night. Around 930am Saturday housekeeping knocked to ask if we needed any services. I declined but was offered to swab my used towels for fresh ones. My room phone wasn't connected but I used my cellphone to call the front when I needed to ask something and I had no problem getting through. Plenty of parking available for hotel guests. Convenient area with stores and places to eat. The pillows sucked that's my true only complaint. Bring your own pillows read more

I called asking a because I have never rented my own hotel room and the guy who answered was very rude and I'm not a difficult person to talk to . I am never coming here again I hope he gets fired . I spoke to him on December 26th 2020 . read more

Please don't stay here. By far the worst place I've ever stayed. The man at the desk was the rudest and most disrespectful person I've met. We were charged an extra night so we went to stay an extra night and were kicked out and threatened. The place looked and smelled filthy as if the lack of hospitality wasn't enough to make me never want to stay at a place like this again. read more

I book here regularly it is not that bad pf a motel. Cheap but safe and decent. Free breakfast is only muffins but it's better then nothing.

Sometimes you just need a place to lay your head. Well we were heading down to AC for one night and the casinos were charging way more than I was willing to pay just to sleep. This highway seems to be a hidden gem with plenty of options but we settled upon here based on reviews coupled with the rate. The check-in process was simple enough and our room was prepared by the time we arrived on site. But that leads to the first problem. When we got to the room we could not open the door with the key provided. Went back downstairs to the front desk and got the card reprogrammed. Walked back upstairs only to not have it work again. Went back to the front desk again and this time the clerk came up with is. Turns it there's a trick which is to bend the card downward so it can read, that would've been nice if she told me that before having to go back down. Upon entering the room I would at the color choices were a nice change of pace for the typical plain beige in typical motel/lower end hotels. Now onto problem number two. Got to the bathroom and there was no hand soap. We called and that item got delivered. Makes you wonder who cleans up! On then other hand the towel was comfy, it was a 10 minute drive to Harrah's and I saved a few hundred bucks. For the price it can't be beat but if you are trying to impress, don't come here. read more

When we arrived we had to wait outside of the building to check in because there was a sign that said "be back in 5 minutes" and we got there at checkin time. As soon as my boyfriend and I went into the room we saw stains all over the walls, doors, and carpet. The toilet seat had pee all over it and the bathtub had hair in it. Clearly nothing had been cleaned. There was crusty leftover food of some sort under the microwave. I was afraid to even look inside the microwave or refrigerator. I'm adding pictures to show how gross this place was! I'm shocked that its even in business! read more

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(ZERO STARS) HORRENDUS CUSTOMER SERVICE!!!! DO NOT STAY IN THIS $&!(HOLE... We booked this hotel for a non-smoking pet room and were even willing to pay the double price (making it $75) when we could have lied and said we had no pet. When checking in, the manager (and no doubt owner) realized we had a pet, he tried putting us in a smoking room. He even gave us the key to a smoking room to check that it wasn't too smoky before taking it... when I checked the room, one of his cleaning guys was in there eating pizza, watching TV and smoking! He even defended himself immediately by saying "it's a smoking room, it's OK". I told the manager what I'd found, he'd said I was lying and that what do you expect, it's a smoking room?" Why exactly was the cleaning guy "cleaning a room" after 3:30pm anyway? Check-in is 2:00. I said if he had a different smoking room, we'd take that one, but he didn't. And it wasn't until after 20 minutes of threatening to cancel and my calling Hotels.com and his wife over hearing the conversation did he cave in and give us THE ROOM WE'D BOOKED TO BEGIN WITH... a non-smoking, 2 queen bed on the 1st floor!!! WTF VERY SUSPICIOUS! :( Oh and he threatened me with "if I get any complaints from customers, I WILL be calling you." This hotel needs to lose it's license and be shut down... IMMEDIATELY!! read more

It was a terrible experience from start to finish. I didn't plan to actually stay overnight and came early because they have 24 hour check in. That was a lie! I was turned away by an awfully disheveled, evil man, who reminded me I could not cancel my reservation and would loose my money if I didn't return to check in! It was stinky, dirty, the sink didn't drain and the curtains were see through. If I didn't get this place for $16 and conduct MY OWN thorough cleaning I would have taken it to court. But lesson learned. Do not stay here! read more

Apparently the dude at the counter was impatient/bothered to my wife at checkin. I was outside with my 4yo. The room was carpetted, didnt know they still do that, and dark even with all the lights on. The bed was absolute crap. It was like a 600 lb dude rolled around on it. The outlets are entirely too far from the bed and nightstands. I dont know wtf is up with the concrete barrier in the middle of the road but its a huge pain in the ass trying to get back to the motel. Some dickwad smacked the shit out of my new car door with theirs. The table in the room was about to collapse its such a pos, and the corner of the fake ass granite was broke off. read more

Honestly, the only benefit of this place is that it's pet friendly. The location close to Atlantic City can't even help this place. The wifi was horrible, the beds were u-shaped, the room smelled heavily of cigarette smoke, the sink was so clogged that we would have to wait about 30 minutes for the water to drain after brushing your teeth. Overall, just really not worth it, even at such a cheap price. The breakfast? Absolutely no options besides coffee, hot water, and cinnamon buns. And don't get excited about them, my sister immediately threw up after trying to eat one. Thankfully only stayed a weekend, don't stay here. read more

booked room through expedia, have stayed there in the past and had clean rooms with decent cable. this trip...bedbugs. I booked for 4 days, after the 1st night left in the morning with all of my things to the laundrymat and called expedia, they spend 45 min arguing with the manager who only agreed to refund me 2 of the 4 days. when i asked for a different room, he told them the motel was fully booked, despite me going on expedia and being able to view several available rooms. calling the board of health. do not stay at this motel. absolutely garbage service. read more

Very unprofessional and disrespectful people that work there, the "manager " who was the only person we were said to be dealing with had no patience no understanding no respect and was very dismissive and disrespectful. I had Multiple people he was dealing with to try to get him to be open to hearing us out . He shoved off what we said and was telling us to go on the website which there is no one specific website and telling us to stop speaking to him . From the beginning he racially profiled me and my family. He didn't want to give us his name but somehow he's the "manager " all we got is that his first name is Ali. Horrible place and disgusting customer service, he was aggressive and rude and told us from the start to deal with other people because he didn't want to do his job , but was claiming he can't accommodate us for already paying ! They use Expedia , booking.com and others third party websites that don't have all of the rules and requirements but still let you buy a ticket and sign contract to unknown information. Then he wouldn't let us get a refund and then when we started to get other people involved all of a sudden he was going to give a refund . At the end of it all he was a nasty mean rude and disrespectful person and horrendous attitude. Do not book here ! read more

Price was cheap for memorial day weekend but I would of rather spent some more money and gotten a better location to spend my night in. Beds were clearly slept in when we first checked into the room. We asked for new sheets and got some sas from what I think was the manager. Floor was nasty and so were the walls and sheets and pillows. The sheets had multiple hairs on them and burn marks on them. We had to go buy cleaning supplies to even feel hygienic being in that room. The AC was barely okay. Bathroom was okay but there was mold on the corners of the bathroom and the shower curtain looked nasty. Would not return to this motel read more

Checked in, 2 minutes later and checked out.WARNING!!!!! Please do NOT stay at this DUMP! How appalling for my family and myself to witness such a establishment that actually has false advertising on their website! Their website states "We will make sure you will be well-accommodated with amenities and a clean, comfortable room." What a disgrace. I hope that my message and pictures will turn you off from staying at this hotel. Please heed my warning, DO NOT BOOK THIS HOTEL. read more

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ABSOLUTELY DISGUSTING!!!!!!!!!!!!!!! "ROOM 112" - Upon arrival, 8 people waiting to check in, had to wait 35min. - Due to Covid, sign on door says "No more than 2 people in office at a time", yet front desk guy just kept buzzing people in, up to 5 people were in there at 1 point. [CDC VIOLATION] - When i was next in line, the guy in front of me was checking out & mentioned there was a loud scary domestic fight in the early morning, front desk guy simply replied "sometimes people have too much to drink, next time call the cops." Would of been a courteous thing to at least apologize for the inconvenience.  - 1 man at front desk who was super slow, unwelcoming, unprofessional & rude. I walked up & said "I hava reservation", he replied "ID"... not hi, how r u, sorry for the wait, welcome to Superlodge, etc... - Hotels.com does not reveal a $20 cash deposit is required upon check in. - Front desk guy gave me issue about my service animal, tried to say his identification card was false, then in front of others asked me what service is being provided. The legit ID i provided has been used over 100 times in the last 9yrs while flying, renting cars, crossing international borders, entering medical facilities, etc & never once have i been questioned bout the documentation I've provided from the American Disability Association, nor have i been questioned publicly about my medical illness. [ADA VIOLATION] - Key card did not work, walked back to let front desk guy know, he said to go back try again, tried again & didnt work, walked back again, he sent a nice older gentleman to assist who also couldnt open, older guy went back to have the key card reset, then came back again & it still didnt work, he went back to office again, this 3rd time he said I'll need to wait for front desk guy, after 25min of waiting, problem solved. - Was given a nonsmoking room yet it smelled lika 50yr old ashtray in there so had to wear a mask! - Door didnt have inside lock so had to place chair in front of door in case of intruder. - Door frame was stripped & cracked along the sides and the bottom of door had approx 1" gap. - There was 1 thin window curtain that u could see right thru, thank goodness i had a bedsheet in my car trunk so i was able to hangup, altho the curtain rod was broken & hanging off to the side, & when i stood on chair to hang i got hit in the face with 2 spider webs. - The floor looked like it had never been cleaned, besides the carpet filled with dirt & debris, the floor trim & corners were so filthy, & the same goes for tile flooring which had mold. I wouldnt even allow my service animal to lay on the floor. - Caked on sticky dust on all the lamps, all lamp shades were ripped up & the desk lamp was not plugged because there was no place to plugin. - The furniture was dirty with stained black marks on wood, worn out wood where u could get splinters, & chair fabric was completely stained, sitting on either chair was not even an option. - Walls were dirty, had stained black marks all over & a 2x2 section of the wall had what looked like kids crayons. - I couldnt use the dresser drawers due to dirt & debris in all of them. - The closet was basically a hole in the wall because there was no bar to hang clothes & no shelves. - Despite a banner on toilet saying it was clean, I used toilet paper to wipe toilet seat for inspection & dirt came off, so every time i used toilet, i had to line the seat with toilet paper as if I was using a public restroom. - Wore latex gloves use touch when using light switches on wall & lamps, door knobs & remote control. - The AC unit & bathroom exhaust fan were filled with gunk, lord knows what i was breathing in the whole time. - The blanket under the comforter looked so old & had multiple cigarette burn marks. - Hairdryer & cord was all sticky & pieces of dryer missing, didnt look at all safe to use. - Brown grime/rust & mold outlined the entire bathroom. - 2 bath towels had heavy stains on them. - Microwave had food particles in it. Why did i stay you ask? Because i was avoiding a domestic situation so believe it or not the motel was the lesser of 2 evils. Plus since i booked thru Hotels.com i would not have received a refund. I would of gladly slept in my car if it wasnt 90+ degrees outside with 100% humidity, rain off/on, mosquitoes running rampant, & I had my service dog with me. This experience made an already horrific situation i was in, way worse. I did not sleep that night because i was so uncomfortable laying in that nasty bed & I was also afraid someone was going to break in. As soon as i left, i scheduled an appt to get a Covid test done, it was truly that bad. I filed a complaint with the State & local health department who will be performing an inspection on the property. I also have the County Clerks office investigating permits, licensing, etc. THIS PLACE NEEDS TO BE SHUT DOWN! read more