This hotel was amazing from booking with Nina, all the way to check out. On the phone, Nina was very accommodating and ensured to tell us to let us know if we needed anything while we were there or if we even wanted to try a different room (if the bed, pillows, etc. were uncomfortable), because they like people to feel comfortable and enjoy their stay.
Nina was true to her word and then some! When we checked in, we met David who was very friendly and welcoming and offered us either a carpeted or uncarpeted room and offered to show us both if we wanted to better decide. We just decided to go with carpeted without seeing the difference but we were appreciative that he offered. David also reiterated that if we had any problems in our rooms or if anything became uncomfortable to let them know because they wanted everything to be great.
The room was very spacious and comfortable and was everything we needed for our week long trip including king bed, refrigerator, microwave, coffee pot, table, and the hotel hair dryer was an amazing quality and not just a standard hotel hair dryer.
David offered us to have towels changed,etc. every day or every other day which was also a nice touch since even high-end hotels don't seem to offer service that frequently since COVID times. We chose every other day and one of our days we slept in, but they called to see if we still wanted them to service our room that day.
They also offered us extra towels and pillows upon request, and the lavender hand soap and shower cap included with the room amenities were also very nice touches.
The property and rooms were very clean, and was very secure with cameras on the premises that were watched by front desk staff, mirrors in the parking lots, and being in a very safe area that was super accessible to every place we wanted to visit on the coast.
We truly appreciated the care and time the staff took here to make us feel welcomed and comfortable. This will certainly be our new routine hotel during our future Jersey Beaches visits. read more