1 mile tow , pu from 1/4 from their shop , $100 bucks. Was not an emergency, called days ahead…read more Pretty pricey I think

After reaching out to insurance liberty mutual Roadside assistance and waiting two and a half hours…read morefor them to cancel on us, I called Terrys who came out for almost half the price and within a half an hour! So appreciative!

Our tire kept losing pressure and we stopped at this little place and even though we did not have…read morean appointment, they came out and helped us right away! I feel bad that I cannot remember the gentleman's name that fixed our tire. But it didn't take him long at all.. And he was very helpful. He seemed very trustworthy and customer oriented. We are definitely going to keep this place in mind for any of our other auto needs.

Couldnt find any good mechanics in Cleveland, so we tried this guy. Well, this guy is extremely…read moredisrespectful, takes a lifetime to get your vehicle repaired, is condescending, and a gas lighter. He also tries to illegally sell cars by title jumping. I dont recommend.

Had that nightmare situation where I needed a tow while driving across the country during the…read moreholidays. Rich's bailed me out! Thanks so much. Very polite and responsive. Great to work with!

Terrible service. Would not work with us and tried making everything more complicated than need be.read more

Great communication throughout our experience. We thought our Forester Subaru was overheating…read more Knapp's got us in quickly and ran tests for us. They couldn't find anything wrong. It was refreshing to encounter an honest and professional car repair shop. They didn't add unnecessary charges or suggest unnecessary further tests. Dropping the car off the night before was very convenient for us. The waiting room looked nice and clean through we didn't stay. Their honestly will bring us back!

Service on my Subaru has always beem done well! I keep coming back. Customer service is great, and…read moreprices are fair. Thank you!

My car took a sh*t on me on the 60 Eastbound in riverside while heading home to East Highland. I…read morecalled AAA, Ocean Shark owner shows up within timeframe. Right away he was respectful and polite. In my few experience dealing with tow truck drivers they always seem pissed to have to tow you. Not this guy! I should have got his name. We had a great conversation about what could possibly be wrong with my car, he even suggested some things when he dropped me off at home. The mere fact that he wasn't rude and could hold a conversation with such a calm demeanor is a huge plus, you don't come across individuals like him too often. If I'm going to need any assistance in the near future I will definitely think of Ocean Shark tow service first.

Please Beware: I was introduced to this Company by default, neighbor needed a tow, car stuck in…read moreHIS yard. My yard was plowed clear so to use my driveway was not really an issue, as long as you were respectful of property. That was not the case. this dude encroached beyond the driveway line onto the lawn. This driver didn't know how to maneuver his truck to avoid Demange on my property. I did file a complaint with AAA roadside assistance. It has been impossible to get a return call from this Company, it's like this Company felt entitled, you received compensation for a Tow but drove onto my property. I don't care about others experience this is my story caught on my Ring camera. Not a company for Me. The only reason that a star was given is because it would not allow me to not to give a star. Horrible experience.

I was out on the road alone and had a pancake tire occur. I didn't know what to do except call…read more tire where my husband had purchased before. Danny showed up with the tow truck within 15 minutes and had me in their office within 20. I walked in and everything all coordinated with my new tire ready to put on and my car on the within minutes. This office is run like a beautiful engine. They certainly know the meaning of customer service. I will only be using automotive for all of my automotive needs in the future and I highly highly recommend them. Thanks, and the guys out in the service for giving me the finest service I can imagine.

Bs tire service ever They charge me 40 for nothing they not even fixed my tire and I come again and…read morethey just put air on tire and today is third day I came an row and they said we are Reconigzed other hole in tire! and they cost me so expensive for new tire why they're not check the tire at the first time? don't waste your time and money at here!

Nice people to do business with. Did a great job on my truck and went the extra mile! Had to wait…read morea little longer than I expected, but it was worth it

I would recommend this service to anyone whom likes a fair deal and a great job done on your…read morevehicle. These guys know their stuff when it comes to repairing a vehicle. I have used them several times and the price has been terrific and the repair was actually a repair. Not something that occurred again within a couple of months. I will keep going back and I wish other service garages had not forgot how to do business.

Great customer service but they charged me way too much to repair my car. I honestly feel they took…read moreadvantage and over charged me.

Good group of people. Long time customer and will remain…read more Service on my F150 this AM Thanks Dave, Jim, Mike and the Service Technician!!