Very friendly staff. A real tobacco store, not just another head shop!! They have my business.read more

Very friendly people good cigar selection convenient to get in and out. Everything for the smoker.read more

Unlike many here, I really like the owner Josh, and the humidor is amazing. The problem I have is…read morewith the click of people who smoke there. You are either "in the click" or you are not. You have one guy who thinks he's a mafia boss, another is a financial advisor who gossips about his clients net worth and gambles all his money in Vegas. So many of the group meet in each other's homes for party's, but you have to be part of the click. All I want to do is smoke a stick or two, but it's like the regulars go out of their way to let you know...YOU ARE NOT WELCOME HERE!

This Guy is a Duche Bag. All 4ft of him is rude and Cocky. Out of all the other Lounges Robusto and…read moreBriar, Royal 10, Cigar Cigar, and Havana Choice. All are really cool if you buy a stick you can smoke. You dont have to smoke what you buy there. He came out to us our first time there after being recommended by their other store. He comes out and tell us we can't smoke other cigars there. We said really no signs anywhere. He says yeah you dont bring food into a Restaurant do you. We looked at each other and said well this is not a Restaurant. But after spending almost $100 bucks on sticks and was gonna buy a 10 cigar Herfador this Duche lost all of our business and our Friends. We go out 3 times a week and spend at least $100- $200 each. We will not be back. The other places are much more Hospitable and the staff are not ---holes.

Employees are always welcoming and helpful! U can find all of your smoking needs here ... From…read morefavorite tobacco products to excellent choice of cigars, along with smoking pipes, incense, lighters... And so much more! Check out their vast inventory!

1st time I went in there I was looking for a product by a manufacture that they sell. They told me…read morethey weren't done unpacking yet. 2nd time I went in there they said they would order it. Went back 2 weeks later nothing, they said they would order it again. I went in there today and some little sarcastic girl said they sold out, we weren't born yesterday. We wonder why small businesses don't survive, quit lying to customers. No integrity. I spend over 200 a week there, I will be taking business elsewhere, best thing they can do is close the doors and let a real business owner run it. People save yourself from liars and shop elsewhere.

I have been to this store a few times because it is close to where I live and I have to tell you…read morethat each time I was greeted by the very mean and rude lady. I am not sure her name but she has been the only one there and she has argued with me and just not nice at all. I ended up going to the Ridgeville store where I have always been greeted with happiness and the lay there was very helpful in resolving a problem that the Elyria store would not even listen to me. Thank you.

Not all that impressed. It's in a 4 store brick & mortar area off Route 611. Shared parking lot,…read moreand their products leave quite a bit to be desired. Their humidor for cigars is not too well maintained evidently. I've purchased some cigars that were dry and stiff, but the Acid case is a much better quality.