goated service staff very friendly, food is top tier, ambiance was amazing aswell. perfect grocery store , highly recommended.

My father and mother have been loyal customers of this Superior Grocers location for many years. Because the store is nearby and convenient, they normally shop here 2-3 times per week and have never had an issue. On Sunday, my father was approached by the manager, Vanessa, and told that he was no longer welcome at the store and that if he returned, he could be reported for trespassing. What is extremely concerning is that no one would provide him with a reason. Vanessa indicated that she was simply relaying the message. The security guard did not know why my father was being banned, and even a cashier who regularly sees him shopping at this location appeared surprised by the situation. My father later called the store seeking an explanation and still was not given a reason. This is very troubling to our family. My father is an elderly Hispanic man and a longtime paying customer. When someone is suddenly banned from a business without being told what they allegedly did wrong, it raises serious concerns about whether they are being treated fairly and respectfully. We are not asking for special treatment. We are simply asking Superior Grocers to explain why my father has been prohibited from entering a store he has regularly patronized for years. If there was an incident or legitimate reason for this decision, the company should be transparent and provide that information. Until Superior Grocers provides an explanation, our family is extremely disappointed with how this situation has been handled read more

Service needs to improve. The man in the meat department was upset I didn't know Spanish. Mind you, I do look like I do speak it. Not my fault. Be better. read more

I usually shop here until yesterday. I came in on 6/16/26 and I noticed all the Roma tomatoes had oil on them. Not water. They had oil to make them more shiny. What is the reason? Strawberries are 1 day away from molding. And why is the meat here so red? That's not what meat is supposed to look like. What are they trying to feed us? read more

Fresh produce and fruits can be bought here. Cheaper prices per lb. Store ambience very friendly. It can be your one stop houseware and cooking shopping for sure!! Came to pick up taco corn tortilla , can of salsaand blended grated cheese gor my lunch today!!! Don't worry i got carnitas from another grocery store !!!! I'm a carnivore kinda gal !!! read more

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El día de ahora fui a la tienda y accidentalmente se me cayó una bolsa de sopas de fideo, le dije al cajero que si podía prestarme algo para recogerlo, pero este muchacho si fue amable, me dijo que llamaría a alguien para limpiarlo, llamó muchas veces por bocina y nadie llegó y de pronto llegó una señora ya grande de edad y muy grosera le dijo que tanto llamaba, que lo limpiara el , que pena me dio por el muchacho, yo le dije a la señora que me prestara una escoba para recogerlo y ni me hizo caso y se fue , el cajero muy amable pero me imagino que la señora era la supervisora de él, deben de enseñarles servicio al cliente a los supervisores y que sepan tratar bien a los trabajadores, era la única caja abierta y había línea tras de mi read more

The DMV kiosk near my home isn't taking any form of payment, so I came here to pay for my registration renewal Surprisingly, there's a line here, but there's only two people ahead of me. It's still better than waiting at the DMV. Happy Friday! read more

Superior Grocers - DMV kiosk - Grocery Near Me - Rialto, California

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Literally just bought these yesterday! And they had mold didn't even realize until I was giving my grandpa a second piece!!! Never coming here again to buy bread absolutely disgusting! (I would leave 0 stars but accidentally pressed and it won't let me change it) read more

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The young man in the produce area very helpful and friendly he helps me with what I was looking for. Full box a tomatillo. But the cashier I believe the name is Lupita she was very rude , she has a lot attitude I think the manager needs to training her better . read more

Disappointed with this superior grocery store I've been coming here for years me and my mom today I went in there with my mother grocery shopping as usual. My mother approached this worker name was ROBERT Hispanic,average height & a bit chunky she was having trouble finding a certain noodle for sopa he looked irritated and flustered like he didn't want to help when he seen me come from around the corner walking towards my mom he quickly changed his attitude just disgusting and absolutely not acceptable. Superior groceries you need to hire better people and ROBERT you need to be a better person we are all just trying to get by. read more

This place sucks. I went to self check out to pay for my items and the lady from the checkout was watching me the whole fucking time even though I paid for every single item that I got, and then she comes to me taking everything out of my bag to make sure that I pay for everything and then make sure that I pay for the pan even though I already paid for it so I got a charge double for a pan I already paid for do not come to this Superior. read more

I ordered a chile relleno and refried beans . Those cost me almost 9 dollars for my lunch to bring home. The server was not welcoming. When I arrived home and heated it up. The food was horrendous. The chile relleno was tasteless and very thin. The refied beans.s were not even fully cooked and tasteless as well. I love Mexican food and this was so un tasty that I put it I'm my garbage disposal. The worst Mexican food I had ever had in my whole life !!!! read more

Superior advertised a special $5, for Saturday and Sunday, August 26 and 27, cold fried chicken 8 pieces. However, instead of 8 pieces, there were only 6 pieces of chicken thighs. I was cheated out of 2 pieces of fried chicken. I hope others who encountered same experience, if able to go back to store and complain to manager. Otherwise, fried chicken taste okay. read more

Superior Grocers - Superior's ad for August 26 & 27, 2023 - Grocery Near Me - Rialto, California

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I like to share the worst experiences of my life ,today I bought a couple of things at the superior grocery at the baseline street in Rialto and manager Diego approach and ask to show proof of purchase which I did , and saw at the receipt and back to me to see if I had the items which I did because I am not a thief then , I ask him "do you think I still something?" And he respond ; I actually did think you did . He walk away leaving me talking alone and without apologizing to me for the humiliation he just put me through because , he saw that I didn't still anything and he just walk away leaving me there. I felt so denigrating , it's so disappointing to know that the store that we are loyal to , treat they customer so denigrating and more to know that it was by the manager Diego of the store . The worst humiliation of my life he was so arrogant to me and he refuse to apologize. read more

Superior Grocers - Grocery Near Me - Rialto, California

Superior has good deals on produce and many other house staples. They have everything you need house wise for a quick fix. Their store however was a bit low maintained. A good amount of the produce didn't not look good so i had to skip out on that. The floral area is all outside and not under refrigeration. If you are looking for more affordable flowers that are nice and inexpensive on the corner of easton and cactus.The restrooms definitely needed some touching up. Fortunately they have good accesible hours from opening at 7am to closing at 10pm! They are located right next to the gym and mcdonald's. You can find coupons through the paper on produce and other staple items. read more

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the service was bad the cashier was talking bad about a customer about how she can't afford her groceries. Rude.

In reading through the prior comments, they treat their customers as thief by inspecting each of the items that was rang at the self check out resulting in the customer being double charged on an item. Also treating handicap customers as criminal. Asking to surrender your ID before you can use the electric cart is absurd. As if a handicap customer will be able to steal the cart???? They don't even let you ride the cart to the parking lot. I love Stater Bros because they treat their customers way better and even help you out to your car. read more

This store on the corner of Riverside and Baseline has been our "go to" store for years. My Mother often walked there while I was at work. I visited this store today Sunday, May 31 at 2:00 pm to take some coins my parents had saved to use their "Coinstar" machine which wasn't working. I tried to flag down an employee by saying excuse me twice. She looked right at me and walked by at which I said excuse me again but was completely ignored. I approached another employee who said "I'm sorry but I'm not surprised and that's our f____ing manager." "She is always like that." On her way back once again doesn't stop and rudely says, "I wasn't ignoring you, I was going to go get something but for yelling, I'm not helping you now." This store has been going downhill and now I see why. It's poor leadership, lack of respect and poor customer service. In today's economy and with all that is happening in society, I would expect service organizations like yours to hire, train, retain and recognize industry talent. This store manager is not a leader. This was poor leadership which was visible across the store. This was is clearly harassment and disrespect of customers and bullying employees. I, nor my family will be returning to this store until you retrain or performance manage this manager to at a minimum conduct herself civil and treat customers and employees with respect. I would encourage employees to organize and unionize. I guarantee you this would stop. read more

I ordered a birthday cake for my son 8th birthday to celebrate with his classmates at school. I was supposed to pickup the cake today at 11:00AM. When I got there, the cake was not ready. I had to buy the cup cake instead. When I got the my son's class, he was disappointed because I did not bring him his favorite birthday cake that he chose. This Superior Market has ruined my son 8th birthday. I will not shop at this market ever again. read more

I come here for there produce:) it's fresh and priced to sale! I like there prices on there fruits and veggies. Now this place does get so packed it is like a zoo! The staff are very very slow but i always expect it but if they have a really good special on produce i will come on down who doesn't like to save a buck! read more

Goodness "this" review is for the store in "general"... We'll first off the store is dirty, the customer service ugh... There ain't none... And the workers that they do have they suck!!!!!! The line so long c'mon why put in more than 3 registers IF 3 registers is all your gonna have open dammit?!!!!! I mean cmmmmonnnnnn people!!!! And don't ask anyone there anything cus ugh they won't know?!!! The meat department c'mon I've never ever ever never ever seen the workers wash they're hands... This Is why I go to stater brothers!!!!!! I dont know all in all this store is forever my last resort!!!! It's just a negative -0 if i could put it but can't.. read more

When you arrive, make sure to enter through the main entrance, and look for the tortilla section. You'll find these incredible sandwiches nearby - they're simply irresistible! As a loyal customer, I can't recommend them enough. Plus, you can enjoy two of these delicious sandwiches for just $5. Don't miss out! read more

Dear owner it would be nice to have more cashiers during the busy hours, it's ridiculous that their is only one cashier and the check out line for that one open cashier is all the was to the entrance of the store . read more

My go-to right after gym when needing groceries so if you see someone sweaty walking around with a green "I'm so drained " shirt then that's probably me lol. Anyway it's really not as bad as people make it out yo be. My only problem is the long lines to check out. I swear it gets crazy!!! Mind you I go here at 9am and it's not even the peak hours. read more

Visited this location today and noticed that there were multiple items that were expired... today is August 7 and there was an iced tea that expired on July 24. FIFO is how product is supposed to move and that is practically two weeks expired, I would think that it would have been caught by a worker. My family and I took all the expired products we found to the manger and showered her the expired products, she did not say anything and we continued to tell her how there has been items from the past that we bring home and are expired or soiled... She didn't seem to care, she said if we didn't have the receipt that she can not do anything about it. We were telling them to inform them about expired food not to get a refund. Customer service here is not so well either. Definitely will go to another grocery store for better quality and prices. read more

Love Superior Grocers. Checkout can be difficult at times...gotta pick your checkout person wisely. Charlotte is the best! Gets you in and out fast! Give this girl a raise! Her line can be long, but moves fast...plus she's super cute! read more

Good priced food but bad hospitality. Prices are pretty awesome, but one huge improvement they need to make is their attitudes as I don't find them very friendly, as well, most importantly the lines are always crazy long with a lot of unmanned booths. Do better Superior! read more

This store does not deserve 1 star! This is not the first time I bought "fresh" chicken..by the time I clean them to cook this is what they look like !!! I'm pissed!! There's no way I can feed this to my family !!! Superior should not be your store name it should be Shameful!!!! read more

Superior Grocers - Grocery Near Me - Rialto, California

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It's our only Local major Mexican grocery store so we don't have many options . They rarely have specials and produce can be pricey. We just recently moved to Rialto, so my critic is based on comparing it to Super King Grocery story(which was our to go grocery in Pasadena, where we previously lived). read more

The cake I bought my sister in law for her birthday was Amazing. Best cake ever. I would recommend getting it. I know for my brother in law and boyfriends and my kids birthdays were in gonna be getting their cakes read more

Superior Grocers - Chocolate cake yummy - Grocery Near Me - Rialto, California

Superior Bakery ... Got a cake for a bday tres leches the worse one yet! Completely dry not a trace of liquid on the bottom. If I wanted a typical cake that's what I would have ordered. Very disappointed, I had to add the leches myself. I didn't feel like going back and complaining as the person at the counter is not a people person, however most other ladies are usually nice. I get my cakes here because there is no good bakery close by. I am never satisfied or happy with there cakes it's always a so- so cake with a bunch of icing and hardly any fruit fillings but this took the toll and I will no longer get my cakes here. How cheap can they be they have gotten worse & worse. other tres leches cakes are on a styrofoam plate that tells you there is no liquid. It's supposed to be soaked not a drizzle of milk. So Cheap! Tight ass whom ever making these cakes . I'm sure if it was meant for them they sure as hell will make it good!Also very crappy writing on top, so small you can barely read it! Even after I ask for them to write it big. read more

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Love love love love your tamale masa. I will never ever never buy anywhere else. Don't ever never ever go away. . Oh and the employees there are all happy and very nice. read more

I been shopping here for some time now and everything was fine until a couple off weeks ago. I service is going bad the lines are long in the cash register so if your try to make a "quick stop at the grocery store" forget about it. Also when it come down to their meant department you don't get what you pay for the chicken for every 2lb one of them it's just fat and water. It also look like it's been frozen for too long. read more

My wife always sends me here. They have good prices. Not the best of service, but I ain't looking to get my ass kissed.

Hello All, Superior Grocers, in Rialto Ca. This is the second time this has happend to me, I purchased a six pack 16.9 oz 7up from the market the 7up had no fizz, I didn't know for a couple of days because I waited for the 7up to get cold, I had already tossed my receipt out or, I would have returned it back to the store, they know, when they put old stuff on the shelf, I like the store but, not enough for them to steal my money, Superior you should be ashamed of your self but I know your not because that's something you practice, because I know someone else who that happened to but they just didn't speak up, I also wrote Superior Market Via E-mail and 7up so if this happens to you please speak up. Paula Martin Rialto Ca. read more

I wish I could give this place zero or negative stars. I already dislike going to this place but today I had a situation with the male supervisor. He spoke so rudely to me and kept talking over me, I literally told him you are not listening! And he kept blaming the cashiers mistake on us the customer. Finally when it was resolved he did not apologize after it was found to be the cash register mistake, he kept saying it's our fault the cash register was incorrect! I already hate superior but I'd rather drive to another one instead of this one right down the street from my house read more

Slow customer service. Lines out into the main aisle of the store and only 3 checkstands open....even walmart is faster than this

Worst Customer Service I've had, called to ask if they had a product at their store the woman who picked up wasn't sure so she claimed she was going to check, was on hold for 15min before I hung up, doesn't take that long to walk over to their locked cabinet full of medicine to see if they have the product or not. read more

very bad service bought a piece of crap canopy tryed to return it and i was not allowed to bacause they said they had a sign where they do not do returns i explained there was no sign when i bought it they are not a good bussiness establishment and do not know how to treat customers. ****bad service********* read more

The people who work in the bakery, make the tortillas and checkers are great. They work hard and I believe care about the customers. The older produce guy is worthless. I had to pull him away from conversation with a friend to point out the bags of grapes they were selling had fungus. A lot of fungus we are talking fuzzy grapes. He mumbled something and went back to talking to his friend. I pointed the grapes out to others who will remain unidentified began pulling the bad grapes. The issue with the store it is managed by a fool. I walked in one day and they had mixed floor display of beer and soda by the check stands. I pointed it out to the manager and he could not understand why it is not legal. I replied if you think it is ok why don't you put cigarettes in the candy isle. Shame on Superior grocery. The people work in this store deserve a manager that respects them and their work. The community deserves a store that runs well and does not put spoiled produce out. If you want to see what a well run Superior grocery looks like go the one on the corner of Citrus and Foothill in Fontana. Seriously Superior Corporate needs to reach between their legs and pull their head out. read more