Giving this spot a 3 star only due to their prepped food. More specifically their chicken and guacamole. I've had their prepared chicken at least 7 times, they're conveniently located near my home and my dad seems to think their meat is decent. They put way too much much salt on their chicken and it's every time. Sometimes the chicken could taste a bit old. Their guacamole always tastes sour, I've also had that on multiple occasions. Been going to Northgate instead lately and they know what they're doing there. Aside from the prepped food, the store has a good selection of Hispanic/latino food ingredients to purchase. read more

They have this promotion going on collecting donations and if the cashier doesn't ask you to donate they give you a free soda so I told my cashier her name is Olga v she started to yell at me saying I'm not gonna get it I'm like why are you guys promoting something if you aren't going to give anything I told her I wanted to speak to a manager nobody ever came to talk to me I waited 5 minutes for someone to show up and nobody came she had the audacity to have an attitude due to me asking her something if you don't like you're job why work there read more

Not one employee greeted me even at the meat counter a lady served me didn't wrap the meat appropriately. Seems like a form of discrimination. But hey. Treat your customers rudely. The management needs to do better with customer service experience. Store was clean . read more

Superior Grocers - Poor wrapping - Grocery Near Me - Hawthorne, California

Three things: 1) Add more cashiers. Everytime I go there, there's only two open that when suddenly one opened, commotion arises and some rude customers invite arguments. I don't like that. 2) Make sure you warn customers with your "Buy two" to get discount. Discounted price on red tag is predominantly showing but the warning "You must buy two" is nowhere to be found. When I asked the cashier about why do i need to pay regular price, he said i need to buy two and , he said our promo never changed. It's been like that. 3) Your store cashiers need to snile a little bit and show a welcoming attitude. 4) I may not come to your store again due to bad experience I had today. 5) I prefer El Super for price and better customer service. Sorry about this but I hope it helps improving your service. I promised not to set foot here again and will tell my other Muslim Friends not to come here, because of one review I read about a cashier's racism, and I experienced the same today, too. I'd stick to El Super on Hawthorne Blvd just down the road. They have cheaper similar produce but nicer cashiers and workers. Also, not racist. read more

I was in the area looking for a place to have lunch. I came across this supermarket and was really impressed with the variety of food at the hot deli area and all the fresh vegetables and fruits they offered. Their meat area was clean and had many choices of fresh meats (also marinated). I decided to have lunch there and it was delicious. I had the chicken soup with tortillas. Staff were friendly and the entire super market was clean, organized and good vibe. This super market put "Ranch 99" or "Marina" to shame. I wish this super market was in my neighborhood (Fremont) Silicon Valley area. We have similar supermarket here called "Cardenas" but they are not as good as Superior Grocers on Hawthorne blvd. read more

Superior Grocers - Grocery Near Me - Hawthorne, California

See all

This service is horrible never enough registers open and the line are always long the other works see the lines getting long and go on about there business that why I really dislike coming to this store read more

Superior Grocers - This store always only has two open registered they need more workers in here for sure I dislike coming to this store for this exact reason - Grocery Near Me - Hawthorne, California

As much as I like this kind of market with so many varieties of groceries etc, the employee that answered my phone call when I called this morning misled me and wasted my time in going here for tomales that were all sold out. Their phone employee woman told me she'd check, after she returned to the phone to let me know, she then told me they have a lot. Emphasis on they have it and a lot. I told her I'd be on my way over now to buy them. I got over here after she said that. To find out from another employee behind the counter at the tomales area that they didn't have any more left. Only the ones of vegetarians in the fridge. If the phone staff was honest with me from the start by telling me they ran out, I would not have wasted my time hugely and gas to get here this morning at 11:15am, October 21,2025 Tuesday. My time is money. I hate my time and gas wasted for very unhelpful info of their specific items like this from her. I don't understand how she can be dishonest to me like that. So untrustworthy and bad for their business when I wanted to buy a lot/MUCHO. Huge disappointment to the phone call of dishonesty this morning and wasting my time and gas which made me more late to my work. Awful customer service from the phone woman who should've been honest with me. If you're sold out, then say it. Don't lie and say you have a lot here when you don't. And I specifically told her the exact kind that I wanted to buy too: chicken ones and jalepeno with cheese ones. She: We have them. We have a lot. I get here and there are none, zero, CERO, NADA. What the hell. Like why would you lie like that? You know/¿tú sabes? Terrible human to lie. And you want to go to heaven in your afterlife? Hell no that won't happen. If you don't pass the honesty on earth, you definitely won't get to go to heaven. Same goes for all the people who break laws on earth. No way are they going to heaven in their due time. Guaranteed. read more

La carne adobada para tacos está súper saladisima, no se puede ni comer, demasiada mala salsa para los tacos read more

Superior Grocers - Grocery Near Me - Hawthorne, California

Néstor the cashier Needs to get fired 3/22/25 -8:55 am disrespectful and rude customer service asked to speak with the manager Alicia also as disrespectful ass he is , no one in line or hardly anyone in the store asked if I can go get something I forgot while I was on the counter check out , there's no need to be disrespectful to a lady or talk like you own the place by saying there's more people in line which there was no one in back and very loudly making me feel I'm asking for something for free . O stars hope you and that manager gets fired . read more

Went to get carnitas de turkey a the worker proceeds to add the food in a plastic bag. I told him that the food was poorly handled and I did not want it in a plastic bag, I requested a food container and he said that his manager from store #146 Reyna told him to serve the food in a store plactic bag. I did not accept my food like that. He did provide the plastic cup for the food. I find it ridiculous that the food was served like that and it's unprofessional. The LA county department of public health will be informed. It's ridiculous people would service food like this, it was nasty and unacceptable. The store is great just this detail was a big NO NO for us. I don't have a picture but you can imagine turkey and all its juices in a plastic grocery store bag ewww! The guy that served me was nice enough to get me the cup, only because I requested it. read more

Its a good super market,in fact its my FAVORITE in thw whole world! I like the fruit aisle but i miss the green walls and the kids pic frames eating fruits, why did they take it down? But its the best market, the on in hawthorne ca 120th street birch blvd!!! read more

We came in at about 8 pm because we needed a couple of things we didn't find at another grocery store. We even picked up extra things because they had it. The store was pretty much fully stocked and really clean. KESHA was our checkout cashier she was really nice and personable. She was attentive and knowledgeable about the products that had. She was awesome. We will definitely be back to get checked out by her again. read more

If you want it try these sandwiches This is the place Street hot dogs are delicious there the boom read more

See all

I am writing this to report how poorly I was treated by the cashier/ female employee at the self check out area at the Superior in Hawthorne ca. I was there 6/5/24 on Wednesday morning between 10:20am-10:50am. As I approached the self check out, I found an open kiosk, rolled my shopping cart with all of my goods left it there walked over to the woman to kindly ask "can I have 3 bags please" she said nothing and just handed them to me, I said thank you. I went over the the kiosk to begin scanning my items and as soon as I started scanning, she approached me from behind and said to me " you need to make sure you are scanning every single item." (In Spanish) In the worst attitude I have ever witnessed in a store towards a paying customer. Her attitude was unacceptable. To which I responded also in Spanish "Excuse me, I am scanning every item, what are you implying?" She gave me a dirty look said nothing and walked away. I continued scanning all of my items she approached a gentlemen at the kiosk next me to offer help" which she never did to me. As she was "assisting" this customer, she kept glances over to me looking at me scan the items. She should have asked me if I needed help or assistance instead of invading my space and implying that I was not scanning all of the items in my shopping cart. I even asked her if she wanted to check my receipt and to check the cameras. I felt attacked, and accused of a crime that I did not commit. I was extremely upset at this point and even paid for my items. I regret completing the transaction, I should have left them there and walked out due to the way she treated me. I heard her say have a nice day to everyone leaving the self check out and as I approached the exit she said nothing. I normally don't bring these matters up to store management but I felt compelled to have my voice heard I am a hard working honest individual and to feel the way she made me feel is extremely offensive. I asked a cashier on my way out who the manager was and she advised me that she was on register three. The women tat self check out then ran over to the manager while she was ringing up a customer and pointed to me. I could not hear what she said. I spoke to the female manager who apologized for her behavior and as we were talking this security guard felt like he needed to chime in and make an excuse to defend her reasons as to why she did what she did. He was no where near what happened so how dare he chime in. That was also unacceptable. I but I still do not feel that she will tell the store manager which is why I am writing this email. I will never shop here again and will tell ever that I know how horrible I was treated by that woman. I should have gotten her name off of her name tag. He wears glasses, had lots of makeup on, middle aged 40-50s Hispanic lady. She needs to be re-trained. Thanks to her, I will never forget shop there again and will be taking my business elsewhere. I will also be telling my friends and family who I know shops there regularly, on the way I was treated. read more

RACIST CASHIERS!!! I can't believe I'm really making this yelp review but I am disgusted and angry by what happened today. At around 11:40AM I'm at the first cash register ready to pay, and there are 2 Muslim men behind me. The cashier decided to make a comment (in Spanish) in which she said to a cashier next to her (The ladies are both in their 40s or 50s) "oh my god, can you check them out please, they smell so bad, I'm going on my break, you take care of them" and they continued to laugh and say "how can't these people smell themselves, these people never take care of themselves".... Excuse me ? What is that supposed to mean? It's 2023 and we are still being discriminatory towards people? Is this the customer service you provide ? After I'm packing up my groceries, the lady acts all nice to them acting like if she wasn't being racist, and sadly the men were being kind as well, without knowing what they were saying about them. This is just disgusting and I hope this is taken care of. (IF I CAN GIVE ZERO STARS I WOULD) read more

Prices are extremely high, conchas at the bakery are amazing (that's what I mainly get every visit), but they simply charge too much for items you can get for $2-3 less at Walmart. I only go to this grocery store when I need last minute items, but I definitely wouldn't shop here on a regular. read more

I just want to add that the only thing that stops me from going to this particular store is their customer service especially in the food area I went there twice both times the girls were very rude have no professionalism somehow someone's lacking of training of how to treat customers Who go there to purchase. I hope someone gets to that point with their employees. read more

The cashier was very rude when I reminded him how bout some customer service that when all the cursing and on the verge of violence began. I don't know what the problem is but this cashier really needs to be taught costumer service. I recommend not going there for your own safety until they check on no that cashier read more

Yup, this place was tolerable and it is cheap loaded with quality foods and Mexican products. But it's gotten worse (is that possible? Yup even with a nice expensive hotel across the street, it's still an undesirable environment. Hold on, the pan dulce is always hard as cardboard so it has gone downhill, yet people clean out Mexican sweet bread like it's the best-it's actually really stale and dry. But you gotta to wonder how those people don't really notice the difference or just don't care it's cheaper. As for the rest of the souls depending on this market because it gets people through day by day.-They deserve better. And even though there's security, it does no good, it's just that bad and sad. If you're forced to go here, go early because it gets really bad as in crowded and horrible manners. The one on Lakewood's way better, tons of parking and cleaner. Two Stars is way too generous. read more

I don't come to this market very often but when I do, it's for the Mexican ice cream bars. I don't usually buy any other groceries from here unless I happen to be here and remember what I need for later. Everything from the produce and meat departments is mediocre but works if you're in a pinch. The lines are usually really long and the customer service has been hit or miss. Recap: If you're looking for amazing customer service, this place isn't it BUT if you need a few last minute items for a recipe you're making, this place is super convenient. read more

Honestly way too expensive. It's about double what you'd spend at the 99 cents store and about the same quality. I would go to a 99 cents store over here any day. This place has very few specialty items. Their sales aren't ever impressive and staff is often checked out. This place needs to change. read more

The WORST and I do mean the worst store ever! Be careful with the cashiers they're thief's!!!!! If you don't like your fucking job newsflash apply elsewhere!!! I went in to purchase groceries last week. Paid with my Card. (I had a bad feeling about our clerk, when a man kept waking around making eye contact with her.) That same night about an hr later they start making transactions with my account! I know it was there because it was the only purchased I had made using this card. They spent nearly $1000. Never again will I go into this store!!!! THIEFS!!!! Karma is real!!!!! read more

I was kinda surprised at the poor reviews after going to the store. I never had an issue with the staff members and was very happy with the prices. Some of the selection on produce and hygiene items is a bit scarce, but I would definitely come back in the future. Hot side deli also has great chicken for like $5/pound! read more

I know the Yelp average for this place is a little low, but I had popped in and thought Superior Grocers was great. Picked up some ready-to-heat Chile rellenos, chicken enchiladas, store brand fresh salsa, and a slice of tres leches cake. Everything was great and reasonably priced -- especially the enormous slice of cake, which sat in a bath of condensed milk syrup and cost less than $3. Lots of checkout people and many many customers stocking up -- so while this store might not have a lot of happy Yelp reviews, this place is definitely frequented by a lot of folks. PS: I appreciated no need to have any kind of club card. read more

Need to staff more employees. Everyone time i go here i spend more time in line than actually shopping. The employees are usually very helpful in helping locate items but the lines are such a turn off. Theres about 8 or more lanes but only two are ever open read more

I went into this store to purchase 3 items for breakfast! I went through the line at the cashier and paid for my items. I get a call from my husband and found out that I needed to purchase coffee for breakfast, so I go through the line again to purchase the coffee and as soon as I paid for the coffee I was approached by security. Can you believe after I purchased my items I was treated like a criminal and was given the 3rd degree by security questioning me as to whether I purchased the items. Luckily the cashier vouched for me. I personally will never return to this store because I feel like they treat their customers like criminals and not like people. I personally will never return to this store again and I will be filing a complaint with corporate! read more

She might be new, but Marianna at the register today was AMAZING!!! She was on top of it looking at the codes for fruit and stuff AND she was having a nice conversation with my mom and I. She was also assuring the people in line that she would be "with them shortly". Blessings and best of luck to her!! Hopefully (if she wants) she can work there for a long time. She would make an excellent addition to the team! *she did not tell me to write this, I just thought it would be really nice to recognize her hard work and kind attitude by posting an honest review. read more

If i could give this Superior - Negative 1,000 stars I would ; the meat sucks ass . The workers at the meat dely dont care about the customer. They are mad all the time . And the meat taste like bleach. I would forever avoid this store never everagain. Save youre time and money everyone stear far away from this Store. #Trash # Never again . !!! FDA should launch an investigation on meat quality. @FDA read more

Not only do they not have a great selection of products ( nor are they a specialty store ) on an average day it could take you 10 minutes or less to find what you came in for and about 45 minutes to get out of the store because they only ever have 2 cashiers with at least 50-60 people waiting to pay and leave. While waiting down the aisle I call the front desk and ask if they could open additional registers, the employee was dead silent.... Me: Hello are you there? Employee: Yeah well ? Um I don't know what I can do . Me: SMH can you call for back up? employee: I guess so. Magically 4 cashiers open their check stands. I rarely shop here for this reason no matter what time of day I go in without fail 1-2 cashiers lines going back to the meat department or dairy. Hate this store. read more

I tried to call the store on the availability of a product but customer service was unavilable and wouldn't answer the phone.. Gas these days is expensive and it would be a waste to go a long way to the store to find out that they don't have what you're looking for. read more

SUPERIOR is INFERIOR to UNO!!!! the vegetables choices and quality are inferior, the meat idem . DOES SOMEBODY CARES? El super grocery store is way better... read more

I first tried Superior when buying a large quantity of carne asada for a birthday celebration. Now I shop there every time I'm going to BBQ. Their meat market carries a large fresh selection at reasonable prices. The best part about this market is the prices for the fresh produce! They can't be beat. Word of caution.... check price tag. It's either x quantity for x $. OR X lbs for X $. You could end up with a lot more cauliflower than you really need at the register just because it's a great deal, and of course we can't pass up on a great deal. read more

I just went there yesterday.. I got some fruits and veggies and guacamole.. Yes I would have known not to buy guacamole from stores.. I just tried the guacamole I put in refrigerator after I got here yesterday, something inside is rotten and bitter. You can tell from 1st bite and I even asked my husband who loves guacamole, he tried it and said throw it away.. It is new and in my trash.. Waste of $6.. They needs to store things like that in refrigerator and need to taste it once they make it.. I guess I better make my own again at home.. Reason for 2 stars, not 1 is that I was able to get some good fruits and veggies for good price.. read more

If I could rate they're service a NEGATIVE 1, I would. Horrible service. Please if you don't want to get ripped off by Star the cashier, please take your money else where. She kept my money that was owed to me and gave me attitude. The poor excuse the manager Lourie had was " The camera doesn't zoom in so we can't tell". I asked if I could view the camera to point it out and she said no. She said there's nothing they can really do, I would have to wait until the next day. Lourie also said Norma would give me a call the next day to follow up & never did. If your doing money transactions ( money gram , money orders,etc.) please for your sake, record or have a witness by you. I would hate for Star to keep your money and deny you gave her anything. As well as management covering for poor behavior. read more

This company should be investigated by the BBB, county and state for false advertising in there weekly ads !!!! For the last 2 months they have advertised Rolling Rock 30 packs canned beer and never have it !!! The special is $16.99 and have gone to 2 stores at different locations am they say they don't have any. I was also told they "DON'T GIVE RAIN CHECKS !!!!!!!!!!!! So,,,, if you see the ad ,,, don't waste your time going to the store !!! I have tried numerous time calling and asking to speak with the manager, get transferred, but no one ever picks up, and have been hung up on numerous times !!! read more

This place always has long lines and they are slow. Do not come here if you are only get two items. You will be stuck in line for 15 minutes. I timed it and it was that long. read more

Unbelievable!! So Oxtails are on sale for $3.99. Called the store and Mark tells me they are not on sale and they have none. I show up to find that he was incorrect (accidently??) as they do have them but he tells me there is no one to cut them up! I see a guy back there. Then... I go to the front to Customer Service per Mark.. Because I can't beleive they have no one to cut meat. As I am speaking with Lisa in CS. I see the guy that was in the back and she ask him about it and he with an attitude says he off and clocks out I speak with Abdiel(??). He speaks to Mark and come and tells me the same thing. But he has spoke to Juan the Store Manager also. He said if I come back the next day and call first he would give me a couple of Trays free. It turned into one. You should see the ones they gave me. I took pics. There was soooo much fat. It was intentional because I complained in my view. This is the excuse.. They don't have meat cutters at times do to several injuries. It will take a month or so for the training. How is all the other meat nicely cut. I go the one on Crenshaw and Imperial. They had plenty and Beautifully cut. I am so Hot right now. You should see the differnce. I feel this was intentional. I will not sit on this one... read more

Superior Grocers - Grocery Near Me - Hawthorne, California

See all

The store is pretty new . This use to be the expensive Albertsons. It is very neat and clean and doesn't have that old raw meat smell that alot of stores like this have. Their unorganized in the hot food area. They tell you to pick a ticket to be called but turn around and ask who is next. You have to pay for the hot food before leaving that area. They do not have a big selection on meatless products. Every store carries morning star meatless products. They do have different ethnic products such as asian, jamaican and mexican. Overall I would shop here again. It's clean, they work fast, hot and cold food, and stays open pretty late. Plus you can always get a good quick birthday cake read more

Superior Grocers - Grocery Near Me - Hawthorne, California

See all

WT,F is going on at this Superior, meat was brown looked horrible and their COVID-19 policy/enforcement was non existing, no one sanitizing the carts and them lied and said they were and the employee collecting the carts no wearing gloves, mask half way down his nose using his cellphone and touching his face. Either wasn't given proper training or just doesn't give a rats azz but cross contamination plus the risk of getting others sick. They need to step up their game, the manager still looked at his employee puzzled weather the carts were read more

I went there to day with my dad and there was a fight and no one help every one watch and where was the security at hiding and please get a security that know what he doing thank you you read more