The response was incredibly fast! I needed a quick look to check for any water issues as soon as…read morepossible. They scheduled an opening the next day early in the morning, and the inspector arrived right on time. He was very knowledgeable and put my mind at ease. Thankfully, he didn't find any signs of water intrusion.

I hired All Nation Restoration for remediation work in my home. During the project, one of their…read moretechnicians used bleach in a carpeted area without putting down plastic, tarps, or other protective floor covering. This resulted in permanent bleach damage in multiple areas of my high-quality, continuously installed Berber carpet, including highly visible areas in the middle of the room. What disappointed me most was not simply that damage occurred, but how All Nation handled it afterward. The company initially characterized the damage as something that can occur during remediation work despite taking precautions. In my case, there was no floor protection in the affected area. Their project manager came to my home shortly after I discovered the damage and saw the area firsthand. All Nation's own carpet professional subsequently advised in writing that repairs could look good but "possibly not perfect" and that replacement would be the alternative because a matching carpet was unlikely to be available. My independent carpet professional reached the same conclusion and recommended replacement. In an effort to compromise, I obtained a $2,400 estimate to replace only the affected common areas rather than the continuous carpet installation throughout my entire second floor. All Nation had offered a $1,000 credit, so I asked them to contribute an additional $1,400 toward this solution. They declined, characterizing replacement as my "preference." Yes, I do prefer my home to be returned to me in the condition in which they found it. I ultimately attempted the less expensive repair option using my own carpet professional. Unfortunately, the result confirmed what both carpet professionals had predicted: the repaired area remains visibly distinguishable from the surrounding Berber carpet. I am now left with a permanent, noticeable flaw in a high-traffic area of what had previously been a uniform, continuous carpet installation. My concern was never that I wanted a discount or that I was trying not to pay them (I have since made final payment). My concern was that the damage occurred during work performed without floor protection and that All Nation treated offering a credit and the ability to patch the carpet as sufficient, regardless of whether the repair actually restored it to its prior condition. I believe a restoration company should take reasonable precautions to protect a customer's property and, when preventable damage occurs, work toward a solution that reasonably restores the property to its prior condition. Unfortunately, that was not my experience, and it is the reason for my rating.

Brad and the team did an excellent job of replacing my roof dryer vent. They were on time and also…read moredid a complementary inspection of the roof to note any other things that needed attention on my roof. I would definitely recommend them to anyone looking to get any roofing work done. I appreciated their willingness to work around my schedule and sent out an experienced roofer to get the job done.

Thank you to Rick and the team for their help. Had an attic flood that needed to be remediated ASAP…read moreand thankful for their help. Rick was punctual, did a great job communicating with us throughout on where things stood, helped us communicate with insurance, the whole nine yards. Couldn't recommend more.

They did a great job -- Javier, Zuriel, and Gerardo, the mitigation team, were excellent. They…read morewere very conscientious, polite and effecient. They did a great job.

We had a fire in the garage of my townhouse and my insurance company recommended Puro Clean and a…read morefew other companies, to clean up the mess. There was very little water damage, but lots of smoke damage. After they did the cleanup, I decided to also use Puro Clean to do the rebuild of the interior of the garage. Although their cost was a little high, they would take care of everything and I wouldn't have to do anything (like hire another company to replace the garage door). The ONLY reason I gave 4 stars vs. 5 stars is, their communication with my tenant. The tenant would take time off work to be there and they didn't show up a couple times. After speaking to Jorge about this issue, the matter was resolved and they were on time after that. All in all, I'm very pleased with the outcome of the garage with everything being replaced that needed replacing and everything restored the way it should be.

I had some pipes break under my house the other day and I called Roto-rooter. Fred was my main…read morecontact and he was very professional, friendly and nice. Five different guys came out for this plumbing issue and all of them were great. It appears the leak is gone now and Fred even swung back by this morning to make sure everything was done to my satisfaction which is nice in 2026 where so many people don't even seem to try anymore. I will use these guys again if I have any additional problems

I called them out to snake a clog because they were fast and reasonably priced when I called 4…read moreyears ago. This time they didn't give me a quote in advance and it was 50% more than last time. They had someone come out with a camera without informing me that it would be an extra charge. The guy with the camera told me my cast iron pipes were so "rotten" that I needed to replace them on an emergency basis and that I shouldn't even flush toilet paper in the meantime. He quoted me $43000 (my house is less than 1000 sq ft with 1 bathroom). He made up a weird story about having to promise to work overtime to get me a "discount" even though he "doesn't work on commission", I guess so I would feel pressured since he was supposedly doing me a favor. That plus the supposed urgency made me wary because that's exactly how scammers operate. I had a much more reputable company out the next day to get a second opinion and come to find out, not only are my pipes completely fine and expected to last at least 3-5 more years, but the actual going rate when I do need the work is less than $20000. So I wasted time and energy trying to figure out how to pay for this "emergency repair" plus the fee for the 2nd company to run the camera for literally no reason. Roto-Rooter clearly saw a female homeowner and assumed I would make a good mark. I will never call them again. PS it's weirdly convenient that in the response to literally every 1 star review, they're "not able to find your records in our system."

I cannot say enough wonderful things about Integrity. I have been doing business with them for at…read moreleast 11 years. First with homeowners insurance and then 5 years ago when I started my business, I went to them and they got me the best deal I believe I could find. I have a special kind of business that most insurance companies won't touch but Mike and his team worked till I got all the coverage I needed. Something I really appreciate is that I feel like I am in good hands and I trust Integrity. Mike only offers me what I need and doesn't try to sell me extra things I don't. He explains the policies fully in terms I can understand and always answers my questions promptly. Definitely recommend and I have.

From the owner: Full service insurance agency. Property & Casualty, Life & Health, Bonds. We write all types of…read moreinsurance and bonds for our clients, plus notary services. Commercial Insurance to include Workers Comp, Property, General Liability, Equipment Floaters, Builders Risk, Umbrella Liability, Directors & Officers Liability, Farm & Ranch, Aviation, Employment Practices Liability, Flood, Kidnap & Ransom. Personal Insurance to include Homeowners, Auto, Boats, Personal Aircraft, Motorcycles, Personal Umbrella, Jewelry, Guns, Farm and Ranch, Fine Arts, Renters Insurance, Flood. Group and Individual Health to include Life, Dental, 401K, Gap, Vision, Medical Bonds ranging from License & Permit bonds, Railroad Commission Bonds, Payment & Performance Bonds, Business Services Bonds, ERISA bonds, Construction Bonds, Notary Bonds.

he was amazing and thorough with our inspection on our new home. he was super pleasant to talk…read morewith. he went over everything thoroughly when he was finished. highly recommend!!

Inspector was VERY helpful. He checked EVERYTHING and left no doubt that everything was checked…read more With his report we were able to make an informed decision as to whether we wanted to continue with our purchase. I was very happy with the service provided. Thank you.

PICTURE THIS: It is 11pm on a SUNDAY night and you've just…read morebusted a water pipe. As you are holding the hole down and your husband is going to shut off the main water line, you're thinking ahead and wondering what hell you just got yourself into. You call your usual plumbing service and to your dismay, they say that they'll send out your info and *hopefully* someone will be able to come and help you...which never happened. You call Roto Rooters and INSTANTLY you are told that someone will come by within half an hour to look and provide an estimate. *open wide eyes* WOW. Indeed, a supervisor came by, looked at the issue and told us that he'd contact someone who would get in touch with us. In comes CODY, calling us a little after 12am and letting us know that he's on his way! TWELVE AM folks. The sincerity we found in this guy goes above and beyond. He unfortunately didn't have the piece on hand that we needed but he told us a time that he'd be by on Monday and HE GOT THE JOB DONE. Let alone, he travelled all the way from Canyon Lake TWICE in a 12 hour period to help us out. We couldn't be more thankful. HOLLER at Roto Rooters & ESPECIALLY CODY if you need something fixed. If we ever need services in the future, we found our company!

Do not be fooled by the positive reviews. Let me tell you about my experience. I'm a single mom in…read morelaw enforcement 23 years. I'm all about what is just and fair. I had a flood 2 months ago not any but a sewage one with poo and dirty toilet paper in my master bedroom, master bath, and extra bedroom. Most I had to clean up myself but billed to USAA. Roto Rooter said we will help you through the process with my USAA Claim. They demoed my home. They left my doors outside in there 100 degree weather for birds to poop all over. I had in my kitchen marks on the door with my son's growth They threw that out. They did an estimate that did not have the correct kitchen cabinets so THEIR remodeler I had to use said that didn't need to fill in big gaps. I had to sleep on the sofa for2 month's because they did not agree with USAA estimate. It's almost 3 months and my house is still in pieces. The head here in San Antonio gave me excuse and blamed me. I'm a hardened probation officer and he brought me to tears. Please take your business elsewhere!!

Alamo Flooring and Construction should NEVER be on your short list of contractors - workmanship is…read morepoor, they are dishonest and treated me horribly. I ended up firing them halfway through because of the dishonesty and condescending behavior of almost everyone in the company. First, was the walk through for the initial damage. Multiple areas of damage from the flood were missed (closets, ceilings, other half of stair banister, paint damage, all closet built ins damaged etc..). Even when asked to add to the list, it was ignored or lied about and said that my adjuster denied it. I know this to be true because after firing this company my adjuster personally came out, saw the damage, included it in his estimate and covered it directly. Second, the workmanship was poor. The banister was removed and instead of sanding down the chipped areas, they were just painted over. The chipping can be seen easily and I even cut my finger where debris was just painted over. The entire ceiling (as quoted) was not painted. Obvious squares around returns/vents/speakers were different colors. When questioned, I was told that I was looking too closely. The reassembly of the banister to the walls is horribly done with different color paste. The railing of the banister (not on the job list) was wiped down with a tarnish that left it sticky so the original varnish was removed and changed the color of the railing. The caulking job was so bad on the baseboards that there were huge gaps and globs on them (this was eventually fixed). Their taping job ripped wallpaper off of my wall in multiple places, tape on my fan left spots where the paint was pealed off when removed, left a few dents in my walls where they were working, and cracked the stair railing mount plate. They refused to cover the wallpaper damage and offered me $40 for the railing mount to include parts and labor. Third, they were very rude in EVERY dealing with them. During the blue tape walk through, I was told that all of the damages are just a part of the risk of having work done - and nothing was done about them. When I told them what color to paint the trim and banister was told that "Women don't know what they want" and they argued rudely about it till they finally did what I asked. I have dealt with many construction companies and I can say without a doubt this has been the worst experience I've ever had. I would run from them if your insurance assigns them to your job.

This "outfit" was a USAA insurance referral. Let's just say USAA has slipped a bit. I had severe…read morewater damage from a leak (brand new roof) and needed extensive repairs in my master bathroom and the pantry below. This company was committed to minimalism and did extremely low quality work. It became so bad we made them finish and had to go out of pocket to finish repairs in the pantry. We voiced concerns and received little empathy from Cody or USAA. I wouldn't hire this group for anything. This pic is about 9 months after their "work"

Carlos does a great job, best cleaning service we've had since moving to Texas. Will continue to…read morescheudle with this company

Did a great job working on my house, restored mold and restored my entire bathroom…read more They crew was nice to work with