Alamo Flooring and Construction should NEVER be on your short list of contractors - workmanship is poor, they are dishonest and treated me horribly. I ended up firing them halfway through because of the dishonesty and condescending behavior of almost everyone in the company.
First, was the walk through for the initial damage. Multiple areas of damage from the flood were missed (closets, ceilings, other half of stair banister, paint damage, all closet built ins damaged etc..). Even when asked to add to the list, it was ignored or lied about and said that my adjuster denied it. I know this to be true because after firing this company my adjuster personally came out, saw the damage, included it in his estimate and covered it directly.
Second, the workmanship was poor. The banister was removed and instead of sanding down the chipped areas, they were just painted over. The chipping can be seen easily and I even cut my finger where debris was just painted over. The entire ceiling (as quoted) was not painted. Obvious squares around returns/vents/speakers were different colors. When questioned, I was told that I was looking too closely. The reassembly of the banister to the walls is horribly done with different color paste. The railing of the banister (not on the job list) was wiped down with a tarnish that left it sticky so the original varnish was removed and changed the color of the railing. The caulking job was so bad on the baseboards that there were huge gaps and globs on them (this was eventually fixed).
Their taping job ripped wallpaper off of my wall in multiple places, tape on my fan left spots where the paint was pealed off when removed, left a few dents in my walls where they were working, and cracked the stair railing mount plate.
They refused to cover the wallpaper damage and offered me $40 for the railing mount to include parts and labor.
Third, they were very rude in EVERY dealing with them. During the blue tape walk through, I was told that all of the damages are just a part of the risk of having work done - and nothing was done about them. When I told them what color to paint the trim and banister was told that "Women don't know what they want" and they argued rudely about it till they finally did what I asked.
I have dealt with many construction companies and I can say without a doubt this has been the worst experience I've ever had. I would run from them if your insurance assigns them to your job. read more
