If you are looking for customer service and a business that values their customers, don't choose…read moreConway Collision Center. I find it no surprise that Conway Collision Center's last good review was in 2020. As a preface to this review, my vehicle was not worked on at this location. From what I can gather, I wasn't important enough or the job wasn't easy enough for them to even return my calls. I booked an appointment with them on an early Wednesday morning and spoke with someone (Todd?) about an insurance repair and additional repairs to the vehicle which I was going to pay out of pocket. I had to take off work for this appointment. Todd assured me that he was going to put together my quote, give me a call, then email me. A few days later, no call. I don't know what their work load is or how long it takes to put together an estimate so I called a few days later, was put on hold, and was told that Todd was busy doing payroll. I was told that he would call me back. Again, days have passed and no call. It has now been a week. I work in a service oriented business and to not follow up with a customer within this time is amateur. Not only that, but I completely wasted my time going to a business that doesn't value my time. My advice is to be careful booking an appointment with Conway Collision Center. Conway Collision Center obviously does not have any consideration for the customer's time. If this is how they treat people, just imagine how they will treat your vehicle. Real businesses that care, return calls, follow up, or at least have the courtesy to tell a customer that they don't want to do the job. That is just the professional thing to do and their professionalism is heavily lacking.

Wonderful service! Personal attention!! AND my new car was restored to it's glory. You cannot tell…read moreI'd been hit at all. Scott even made sure there was no wax left in the grooves and creases. I recommend them 100%

I took my car there after I had a small accident. I love that place. They kept in touch with me and…read moreevery step of the way they were thorough. They made sure that the suspension wasn't shot before they would use the bodywork. And the easiest part is all you had to do was text them and they get back to you quickly. May blessings fall on them thank you.

Excellent to work with. Patiently worked with my insurance claim and when I decided to do extra…read morework, they were very flexible in pricing and options. No pressure along the way. And great work quality on top of all that.

Caliber Conway Sourtheast did a first-rate repair on my vehicle last week. All the staff were…read morehelpful and friendly. Mr. Kelly, the manager, was especially helpful, explaining everything I needed to know about my repairs. I recommend this firm most highly. TBK

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

I had the most uplifting experience at Nikki's today. I had a problem with my door closing…read morecorrectly. Mickey, got on to it immediately. Got it corrected and I won't tell you what he charged me but it was so low. I am embarrassed and he needs to charge more than that so much. Thanks to you Mickey. I feel like this is a Good Samaritan story

When I tell you I am happy, I am happy! I had the best experience with Mickey's. I had a wreck…read morewhile traveling from Northwest AR to Little Rock. My car was not drivable so I had to have a tow to the closest city - which was Conway. I originally had it towed to another collision center but it was going to take them 3 weeks to even start on the car - which was ridiculous. Mickey's not only repaired my car beautifully, but they did it quickly. And then they cleaned my entire car inside and out! It was such a pleasant experience. I will mention that Ariana was also very helpful and pleasant. I live in Little Rock, but if I ever need my car repaired again I will probably just take the 30 minute drive to Mickey's! Love you guys!

Our 2013 Camry needed front body work. We dropped it off,…read moreestimated repairs were completed and performed above and beyond our satisfaction. They did an excellent job and we didn't have to worry about anything! We were provided a rental, which was exceptionally clean inside and out. I hope we never need bodywork again, but if we do, we know where to go, GAULT'S PAINT AND BODY SHOP. Thank you Duane for excellent service. Jerry and Diane Millwood

These guys quoted me $2,500 for a paint job with a lifetime guarranty. Later the paint started…read morepeeling, so I took it back. I asked them to repair the defective work or refund my money. They just laughed at me. Never use these clowns, they are crooks!

TRACY, at Steve's Auto guided me through a rear-end collision of my beloved vintage 2002 qx4…read moreinfinity. Parts, now hard to find because of the age of the auto were found, at a reasonable price and when they arrived they turned the car around in two days-including a fantastic paint match up. Kind, courteous, competent. Hope I don't need them ever again but if do, they are the way to go! jeffkelley

These people are absolutely awful I just wanted to get the program from my friends funeral and they…read moresaid I couldn't get it bc my dad wasn't here to say I because he owns the car. Take these people off of any schedule for towing. They were absolutely awful to work with and they use the "law" but they use it to make themselves look good. I wish I could give them a 0

Highly recommended for towing. Dispatch was very professional as was the driver. The truck was…read moreclean and well kept, inside and out. The driver spoke well and was in uniform, so to speak. $1.50 a mile loaded rate approximately. Easy billing too. I made.an appointment since it wasn't an emergency.

My mom took her truck to Pro Auto Collision to repair it after an accident. To say that we are…read moreboth impressed with the quality of work that was done is an understatement. The pictures speak for themselves! We highly recommend PRO AUTO. You will not be disappointed. Everyone that we dealt with was knowledgeable and professional. Not to mention so very nice and helpful. Thank you to the pro's of collision repair.

1st. My insurance company pretty much made me use this place…read more 2nd. I waited a couple months to post to see if there were any issues with the repairs they did. If I ever need any car repairs for any vehicle, I will absolutely be using Caliber again. The body work is top notch & kudos for having probably the best customer service I've ever experienced! Could not recommend higher.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.