Mike and Laura Belcher are criminals. They have had our vehicle in their possession for almost 15…read moremonths for a simple 2-3 week hail repair damage. The Belchers committed fraud with our insurance check, spending it on anything but our vehicle repairs, and Mike has all but refused to complete repairs. We are attempting to have the vehicle repossessed as we're out of pocket nearly $25,000 and counting $700 each month we don't have the car fixed. Mike has cut all contact with us and refuses to communicate with our lien holder to cooperate by doing his job. PLEASE: DO NOT USE BELCHER COLLISION FOR YOUR AUTO NEEDS!

I took my car there after I had a small accident. I love that place. They kept in touch with me and…read moreevery step of the way they were thorough. They made sure that the suspension wasn't shot before they would use the bodywork. And the easiest part is all you had to do was text them and they get back to you quickly. May blessings fall on them thank you.

Excellent to work with. Patiently worked with my insurance claim and when I decided to do extra…read morework, they were very flexible in pricing and options. No pressure along the way. And great work quality on top of all that.

If you are looking for customer service and a business that values their customers, don't choose…read moreConway Collision Center. I find it no surprise that Conway Collision Center's last good review was in 2020. As a preface to this review, my vehicle was not worked on at this location. From what I can gather, I wasn't important enough or the job wasn't easy enough for them to even return my calls. I booked an appointment with them on an early Wednesday morning and spoke with someone (Todd?) about an insurance repair and additional repairs to the vehicle which I was going to pay out of pocket. I had to take off work for this appointment. Todd assured me that he was going to put together my quote, give me a call, then email me. A few days later, no call. I don't know what their work load is or how long it takes to put together an estimate so I called a few days later, was put on hold, and was told that Todd was busy doing payroll. I was told that he would call me back. Again, days have passed and no call. It has now been a week. I work in a service oriented business and to not follow up with a customer within this time is amateur. Not only that, but I completely wasted my time going to a business that doesn't value my time. My advice is to be careful booking an appointment with Conway Collision Center. Conway Collision Center obviously does not have any consideration for the customer's time. If this is how they treat people, just imagine how they will treat your vehicle. Real businesses that care, return calls, follow up, or at least have the courtesy to tell a customer that they don't want to do the job. That is just the professional thing to do and their professionalism is heavily lacking.

Wonderful service! Personal attention!! AND my new car was restored to it's glory. You cannot tell…read moreI'd been hit at all. Scott even made sure there was no wax left in the grooves and creases. I recommend them 100%

Highly recommended for towing. Dispatch was very professional as was the driver. The truck was…read moreclean and well kept, inside and out. The driver spoke well and was in uniform, so to speak. $1.50 a mile loaded rate approximately. Easy billing too. I made.an appointment since it wasn't an emergency.

My mom took her truck to Pro Auto Collision to repair it after an accident. To say that we are…read moreboth impressed with the quality of work that was done is an understatement. The pictures speak for themselves! We highly recommend PRO AUTO. You will not be disappointed. Everyone that we dealt with was knowledgeable and professional. Not to mention so very nice and helpful. Thank you to the pro's of collision repair.

TRACY, at Steve's Auto guided me through a rear-end collision of my beloved vintage 2002 qx4…read moreinfinity. Parts, now hard to find because of the age of the auto were found, at a reasonable price and when they arrived they turned the car around in two days-including a fantastic paint match up. Kind, courteous, competent. Hope I don't need them ever again but if do, they are the way to go! jeffkelley

I would have left less than one star for Tracy's Terror Towing but that wasn't an option. Do…read moreyourself a favor and never give your business to Steve's Auto Center. The "owner" is a vile excuse of a human who feeds off of the misfortune of others. Said owner goes out of her way to make someone's horrible day even worse. I was in a near fatal accident, no fault of my own, didn't choose to use this so-called company. I 'm not from this town and knew nothing of the services provided. Owner literally yelled at me after my car had been on their lot for 1 day (After I left the hospital in my home town and contacted the company inquiring on the next steps). Again, I'm not from Conway, nor do I live in Conway but I sure hope this is not how the natives actually treat people in general. Owner did everything in her power to make paying for my tow service and having my totaled car removed more painful than the actual 5-time roll crash itself. She most likely needs Jesus. When you show the owner the same level of respect that she has shown to you while she's hiding behind her phone, but you offer your respect more genuinely in person, she tucks her tail between her legs and hides in her office, sending others out to do her work because I guess she doesn't want to play anymore. This company requires their customers to come in person and pay for the release of their vehicle with cash so she says, (regardless if the customer lives three hours away and attempts to pay over the phone and has scheduled a pick up) when their website clearly states that Steve's accept cards. Probably because they charge $60 a day storage until you can get back to this town in person and pay with cash and be there the exact same time as the tow company removing it from Steve's trashy lot...I suppose it's a plot to make more money and much easier to pocket cash from the price gauging than it is to pocket the credit card slip, huh Trace?! For those following along, my vehicle was on this lot for less than 1 week from the time of incident and I paid $1,167. 00 in cash with the receipt clearly showing the towing fee was $200. That's suspect . If you or a loved one has been bullied by, belittled or taken advantage of by this sham of a company, contact the Arkansas State Tow Board and file a complaint. Also, reach out to the Arkansas State Police in effort to get Steve's contract revoked. Somewhere along the line Tracy became self-important and a bit too big for her britches but YOU AS A CUSTOMER DO HAVE A CHOICE what businesses your money supports. Choose not to support this atrocious scheme. Thank you for your time.

I had the most uplifting experience at Nikki's today. I had a problem with my door closing…read morecorrectly. Mickey, got on to it immediately. Got it corrected and I won't tell you what he charged me but it was so low. I am embarrassed and he needs to charge more than that so much. Thanks to you Mickey. I feel like this is a Good Samaritan story

When I tell you I am happy, I am happy! I had the best experience with Mickey's. I had a wreck…read morewhile traveling from Northwest AR to Little Rock. My car was not drivable so I had to have a tow to the closest city - which was Conway. I originally had it towed to another collision center but it was going to take them 3 weeks to even start on the car - which was ridiculous. Mickey's not only repaired my car beautifully, but they did it quickly. And then they cleaned my entire car inside and out! It was such a pleasant experience. I will mention that Ariana was also very helpful and pleasant. I live in Little Rock, but if I ever need my car repaired again I will probably just take the 30 minute drive to Mickey's! Love you guys!

These folks not only do amazing work that leaves your vehicle looking better than showroom new, but…read morethey're amongst some of the friendliest & most accommodating people I've ever had the pleasure of working with. They've now worked on my pickup, as well as my wife's SUV & each time they've gone well above & beyond to make sure everything was perfect. 10/10 & I would HIGHLY recommend them for all your paint & body needs. They even detail the interior when they do work on your ride.

Above and beyond. Loved the communication throughout and the flexibility of the team. I will…read moredefinitely be back with any future work.

Did a great job on my Jeep Grand Cherokee! Also made great strides to get my vehicle back to me…read morebefore my husband left to go deer hunting! Samantha who answers the phone and probably a lot of other things, is so friendly and courteous it was a pleasant task to check on progress of my vehicle! Would definitely recommend this body shop to anyone who needs their vehicle damage repaired!