If you are looking for customer service and a business that values their customers, don't choose Conway Collision Center. I find it no surprise that Conway Collision Center's last good review was in 2020. As a preface to this review, my vehicle was not worked on at this location. From what I can gather, I wasn't important enough or the job wasn't easy enough for them to even return my calls. I booked an appointment with them on an early Wednesday morning and spoke with someone (Todd?) about an insurance repair and additional repairs to the vehicle which I was going to pay out of pocket. I had to take off work for this appointment. Todd assured me that he was going to put together my quote, give me a call, then email me. A few days later, no call. I don't know what their work load is or how long it takes to put together an estimate so I called a few days later, was put on hold, and was told that Todd was busy doing payroll. I was told that he would call me back. Again, days have passed and no call. It has now been a week. I work in a service oriented business and to not follow up with a customer within this time is amateur. Not only that, but I completely wasted my time going to a business that doesn't value my time. My advice is to be careful booking an appointment with Conway Collision Center. Conway Collision Center obviously does not have any consideration for the customer's time. If this is how they treat people, just imagine how they will treat your vehicle. Real businesses that care, return calls, follow up, or at least have the courtesy to tell a customer that they don't want to do the job. That is just the professional thing to do and their professionalism is heavily lacking. read more

Wonderful service! Personal attention!! AND my new car was restored to it's glory. You cannot tell I'd been hit at all. Scott even made sure there was no wax left in the grooves and creases. I recommend them 100% read more

The team at Conway Collision Center not only did a great job repairing my truck, their customer service was also amazing. Everyone was incredibly helpful. I highly recommend. read more

Conway Collision is professional, kind, timely, and deeply knowledgeable. I would recommend its services to anyone. Personally, I'd refuse to take my car anywhere else in Central AR for repairs. read more

Did awesome work! Can't even tell that someone rear ended me at 55mph! Wouldn't choose anyone else

Excellent service and work. My repair was guaranteed for life. Plan to only use them. Several new car dealers use only them. That should be a strong recommendation for anyone. Estimates are accurate. They will work with your insurance company. Highly satisfied with service and work. read more