Andrey took no responsibility for his team's damage to our house, he lied about taking steps to…read moremake financial compensation that he agreed to in writing, and now he will not respond. The work took 2X as long and he did not do the work as he communicated and was a terrible communicator throughout the project. If you want more details, see below: Contracted West Coast Flooring (Andrey) to sand and refinish floors. Andrey advised they would remove and reinstall the toilets. We emptied the house. Work that was to take about 1 week ended up taking 2 weeks. We would randomly stop by during the sanding process and find no one there but we were assured they would finish on time. The workers clearly worked hard when they were there but it was apparent they were not dedicated to completing this job in one push. Because we were not living in the house anymore, we had flexibility on time. However, from the start, WE were the ones notifying Andrey that things were not at the stage where they should be given his timelines. Throughout the project, Andrey resisted communicating status, revised timelines, surfacing obstacles and preferred to hide the details of the work from us. There is definitely a cultural bias here toward appearing strong and masking the finer details that are germane and material to homeowners. As it turns out the workers decided to take a pedestal sink out of the bathroom as well as its toilet. We only learned later that they did NOT in fact remove the toilet in the back of the house and never told us this. After 2.5 weeks they completed the work in early October and the floors looked much improved. We did have them replace word for a transition between the kitchen and back porches which were floored in pine that they did in a rainforest wood with mahogany grain nothing like the clear pine of the floors on either side so it stuck out like a sore thumb in the center of the flow in the back half of the house. On the whole their floor work was worth what we paid. Their project management, communication and transparency were NOT. And if you can live with people like this, enjoy the product. But we had a plumbing problem from their work I will describe. When the floor refinishing was complete, we put the empty house on the market for 6 weeks. During this time no one lived there or used the toilets or sinks. We decided to rent the house out rather than fight a failing housing market. The tenants moved in 3 weeks later. By this time the work had been completed about 50 days before the tenants moved in. As soon as they did, they reported a pool of pool of water in the basement under the back toilet and the master bathroom sink was leaking all over the new floor. We called in a licensed plumber who charged $250 per hour the normal rate in California post-Covid for a professional, not a handyman. He found the toilet in the back had not been seated correctly. I asked the plumber to reseat that toilet and the main one as well as fix the leaking sink. As it turns out the main toilet's mounting bolts had been damaged when the flooring crew removed or replaced it. The plumber also found that the sink drain was cracked in 3 places and its pedestal was not mounted to the basin. This took 9 hours to fix, so about $2025. I raised this issue to Andrey and ONLY THEN did he inform me that they had decided not to take out the back toilet and not tell me....so that toilet's problem was not his fault. He admitted that the main toilet and sink were touched by his team so he would begrudgingly pay half the repair cost. He then began to argue that I should have called him to make the repairs (the people who caused the issue in the first place), and then belittled me for paying $250 for a plumber which he said "only lawyers make that much". Despite this, he agreed in writing over text to send me a check. One week later, no check. Surprise! I texted him and he said he would check and I had to remind him again to check. He then claimed he mailed a check. 10 days later no check. Surprise! I texted him and he won't respond. I consulted with a tax attorney who advised I submit to the IRS a 1099-NEC to advise the IRS of the work. I asked Andrey for an address to send a copy to him as required for this to and he again would not respond.

West Coast Flooring knocked it out of the park! Andre was very knowledgeable and explained the…read moreprocess necessary to install hardwood flooring to match existing in our 102 year old house. From the very beginning the installer, Paul, showed his skills. He kept us informed throughout the install. The stain he applied on the new wood was a perfect match. His craftsmanship was top notch. I highly recommend this team. Terry D

Highly recommend LJ Floors. Recently purchased a new construction home and wanted to replace carpet…read morein the den with the same luxury vinyl plank flooring already in the adjacent rooms. It was a smaller job, but he still took the time to come out in person and give me a quote the same day I contacted him. This included removal of the carpet, installation of the new flooring, and reinstalling the baseboards along with touchup paint where needed and re-caulking. Paul's communication throughout the process was excellent. We set up the installation date and time and he and his son were able to knock it out in just over 3 hours at a reasonable price.

Paul and his son did an amazing job on our floors. We had old carpet that needed to be replaced and…read morePaul was very quick in getting out to us in person for a quote, after that we quickly had our appointment in about a week. He was exactly here at the time he said and finished up in about 3-4 hours. Our living room looks completely transformed into a new space. We would definitely get more work done from him in the future if we decide to have anymore carpet replaced and would recommend him to anybody!

Support local !!…read more Stopped by the showroom in Rocklin, prices are great! Staff is super helpful. They did the job very quickly and had the material in stock. Much better experience than the big box stores

Triixie at S&G was very helpful and gave a fair quote for some vinyl flooring that I was looking to…read moredo. S$G kept their appointments, were on time and responded quickly to any questions that I had. They also price match which was a bonus. Highly recommend.

I can't say enough positive things about my experience with RC flooring! We just got the keys to…read moreour new house and wanted to have the carpets replaced with laminate. Ricardo was fast to respond and reasonably priced. Their work was also clean and meticulous. Thank you so much! Highly recommend!

I'm updating my review to show how good the flooring looks with the shed completed and with better…read morelighting. The crews we hired to install the drywall and electric complimented the flooring installation as well. They do really nice work!

We had engineered wood floors installed in our home about three months ago by the GSE Flooring…read moreteam, and the entire experience was excellent. They removed the existing carpet, carefully moved our furniture, and completed installation in our 1,500 sq. ft., single-story home - including an additional protective coating - in under a week. We obtained multiple quotes beforehand, and GSE offered the best value for the quality of work provided. Samvel managed the project exceptionally well. He was present at key moments to ensure everything was completed correctly and to our satisfaction. The crew was professional, punctual, and thorough. They cleaned up at the end of each day, protected our walls and furniture from damage, and the work required no re-do or correction. When one board became slightly loose a few days later, Samvel personally came back and fixed it promptly. We are very happy with the results and continue to enjoy our new floors. As first-timers in this process, we also appreciated Samvel's guidance in selecting the right materials and installation approach. We highly recommend GSE Flooring for their quality, professionalism, and excellent value.

It's been a year and a half since Samvel's team removed the carpet and refinished the floors and…read morethey still look amazing. The pictures are the refinished floors from our 1960s home. They patched places where there was damage perfectly. You can't tell the difference between the new boards and the 60 year old boards. The also replace the floorboards. They were quick, clean, and very courteous . I would use them again.

We were in the process of buying a house and I called max to come out and give us a quote. He came…read moreout and was very knowledgeable, however I never got the quote. He reached out a few days later apologizing and saying he would have it to me shortly but then I never got it and he stopped reaching out. We ended up not moving forward with that house due to an overall bad home inspection so we bought a different house. I will want to put in new flooring in a few years but not sure I would call them as I don't feel they are reliable and I still have no idea what their pricing looks like.

Fast in response, Professional, easy to understand the 'why' my flooring is uneven…read more This yelp app wants more words before I can be done.

I hired Joe to tile a small stairwell. He was able to complete the work quickly and it turned out…read moregreat. Responsive and on-time with excellent pricing -- He kept his work area incredibly clean and was an all around pleasure to work with. Will hire again for future work.

From the owner: As a business owner and skilled tradesman, I install quality custom tile and stonework for Northern…read moreCalifornia clients. Clean and safe. I offer services in commercial and residential projects (both indoor and outdoor).

Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Update- The owner acknowledged an error and apologized. This is rare these days yet the result…read moreremains unchanged. They have the products we are interested in, measured a model house and provided a quote. We found another installer that called them for a quote for the wood and The Floor Store salesman told the installer "they can't make up their mind" and provided him The Floor Store quote for our installation; cost us money and ultimately we purchased the flooring elsewhere. They provided our personal information to the installer we found. The Floor Store salesman is either petty or is ignorant of law.

Best Flooring Experience Ever - California Carpets & Design Center Deserves 10 Stars!…read more I wish I could give more than 5 stars because California Carpets & Design Center in Rocklin truly went above and beyond for us. From start to finish, this was hands-down the best home-improvement experience we've ever had. Our house was built in 1977 and still had the original carpets (yes, the same shag-tastic, 40+ year-old carpets the previous owner installed in the early 80s). It was desperately dated and in need of a total refresh. As we moved to the area from out of town, we didn't know anyone in the local flooring industry. All we knew was that we needed our floors completely replaced. California Carpets came recommended and using them was one of the best decisions we made. The owner personally spent hours with us, patiently showing options, explaining the pros and cons of different materials, helping us choose colors that would complement our new paint, and ultimately helping us find a gorgeous, high-quality laminate that looks like real hardwood but was surprisingly affordable. No pressure, no upselling... just honest, expert guidance. The installation crew was phenomenal: professional, meticulous, and genuinely careful in our home. They treated it like it was their own house. When everything was done, the transformation was jaw-dropping--our 1977 time capsule now feels modern, bright, and completely updated. A few very minor things came up after installation (nothing major, just tiny tweaks you only notice once you live with it), and when I called, they were back out within days--no hassle, no extra charge, and zero attitude. They genuinely wanted us to be 100% thrilled, and now we are. If you're looking for beautiful flooring, fair pricing, incredible customer service, and a local business that still believes in doing things the right way, go with California Carpets & Design Center in Rocklin. The owner and her team are absolute gems, and we couldn't be happier with our "new" home. Thank you for making a stressful project so easy and, frankly, enjoyable! I recommend them without reservation!

We recently bought a house and needed to replace the flooring due to pet stains and age. Pam helped…read moreus pick our LVP and carpet from their extensive showroom and worked with us on an install date around demo. They were flexible, extremely responsive and great to work with.

Great references, worked with me on the design and did an awesome job. Will use in the future…read more Great value and expertise by Jeremy and Cody

From the owner: Kinsman Custom Renovations is a family-owned and operated renovation company proudly based in…read moreNewcastle, serving homeowners throughout the greater Sacramento area. For over two and a half decades, they've focused on interior renovations that make daily life better--kitchens, bathrooms, custom tile, flooring, windows, doors, and accordion-style patio doors designed to elevate the way you live. Whether you're updating a single room or reimagining multiple spaces, the focus stays on great, clean work for everyday people.