Great customer service and they do nice work. I've used them multiple times...kids. My daughter was recently at a restaurant and when she came out the bumper to her car was sitting on the ground. Apparently someone had hit the car just right to pull the bumper off the vehicle. I took the car along with her bumper to Superior Auto Body and they reattached the bumper to the car, washed the car and did not charge me! That's the kind of customer care that creates a loyal following. read more

Quality work, on time, friendly reception handled the insurance issues. Very nice facility convenient to Collierville.

Had my front bumper replaced here, the clips never stayed in (not sitting flush), lots of moment like it's not on right, and parts of the trim came off as well. Tried calling about how to move forward, went to messages and never heard back. read more

I have used superior for almost 20 years and that alone speaks volumes! I would have to agree with your logo, "simply the best" in the 20 years, not once have we been returned anything that wasn't done to our satisfaction. Thanks so much for your dedication to each and every customer! read more

As you can see, the latest review was only 8 months ago. Prior to that it was 24 months ago... i wish i could have -stars for this review. I would make 100 different Facebook profiles just to write that many bad reviews on this company. This company is the definition of fraudulent, lying, thieves who do bad & shady business. Our vehicle has been in the shop for over a MONTH. Our vehicle has been "fixed" two separate occasions which end up in worse condition than originally... the people who work for this company refuse to give me the owners phone number to get things resolved & are constant with their negative & rude customer service. I truthfully have never had this horrible of an experience with a company! Stay far far away. Use honestly ANY OTHER company than Superior Auto Body in Piperton. read more

In a world of corruption and compromise, Superior Body of Collierville is noteworthy for their integrity & care. I checked internet reviews for an hour prior to choosing them & am thrilled I did. Timeliness, quality of work, customer care, ease of doing business & price were all superb. read more

Dealing with getting a car fixed is stressful enough. Excellent customer service, very quick turn around time. They had my car for just a little over a week, and it looks just like new! read more

If there was a zero star option then that's the rating that this place deserves. I took my truck here for two insurance claims: one for the bumper, radiators, and grille to be fixed after a deer hit; the other to fix the lock and door handle after a break in. I got the truck back with a chip in the newly painted bumper, the hood latch sensor in pieces and not connected back or bolted to the right spot, the engine block heater cord was not installed in the bumper properly due to them not ordering the right parts, much of the rubber and plastic pieces around the radiator were loose and not connected properly, and there was a chip in the clear coat around the door handle. I took it back to have these issues addressed and the solution for the block heater cord was zip ties, and the bumper chip was not even touched. This had taken them two weeks! Since it was a Friday, they said they'd repaint the bumper and have it ready Monday. Anyone that knows how to properly paint a car knows that a good paint job cannot be accomplished in a matter of hours, but I knew at this point that I wasn't getting high quality anyway. The only small bit of body work needed was to the new bumper and this was never done as you could feel the imperfections in the metal. In addition, their new clear coat ran and you can see a drip where it dried in the corner. They also hard lined the bumper and never fixed the chip in the clear coat on the door handle. I dealt with Jerry and Josh and both kept giving me the excuse that the truck was taken apart when they got it, however, the only work that needed to be done was bolting on new radiators and transcooler and putting in a new grill and lights...all bolt on. The only real body work would be for the bumper and bumper alignment which they failed miserably on. The parts ordered were also not all oem and should have been considering that this is insurance work. From my conversations with these people, it appears that the majority of their work is insurance related and customer satisfaction is not a top priority. They will pretend to be "simply the best" but their work clearly says otherwise. Avoid this place. read more

Excellent body shop and Great customer service. It was ready when they told me it would be ready

This is the place to take your car when work is needed! Terrific service, friendly people and all at a great price. Thanks!

Excellent body shop. They provide quality repairs that are on time. I've had two cars repaired at Superior. Very pleased!

The auto body work superior did for my truck lived up to their reputation and was excellent. I received the excellent work expected from a reputable company. However the customer service provided by superior is second to none. From the front desk and great patience shown by there customer sale representative to the technicians themselves you can not ask for better, caring, or attentive service. I want to send a personal thanks to Jerry and their crew for accommodating my every request regardless of how petty or small the detail may have been. If it was important to me it was important to them and that type of service is what separated a good company from a great one. I highly recommend Superior Auto body. read more