I am very pleased with the service I received from Priority 1 HVAC…read more The serviceman, Ayman, is professional and friendly. The price was also fair. I will use them again for all my ac/heating needs.

We had an amazing experience with Priority 1HVAC! Our A/C unit just stopped working out of no where…read moreand we were so worried that we'd be stuck in a hot house for a couple of days while we wait for a professional to come out but when we called we were shocked that they were able to come that same day and check it out. Thankfully it was an easy + quick fix for these pros. We will definitely be using Priority 1HVAC again!

Jaren& Caleb came to help install my faucet in kitchen. they came right out on NY Eve. They gave…read moreexcellent service and walked me thru the process. very knowledgable, polite and had a real kind demeanor. thank you both again!!!! Happy New Year

He was very helpful and quick. Honest and on time. His prices are below average price. He is a…read moregreat decision for a plumber.

David was amazing. Fast friendly, he explained everything in a way I could understand…read more Thanks DAD

I dealt with Dave when he was running a separate company and stayed with him in this new entity…read more Sorry, but I forgot the other guys name. I have used their services for my home and two different rental properties for several years. From replacing old units to emergency callouts and routine tune-ups, they are reliable, timely and trustworthy.

Randy is incredible! He's kind, honest, patient, and deeply cares about the quality of his work and…read moreservice. In the middle of summer, we were having trouble with our air ducts leaking and struggled to find an HVAC company that wasn't going to overcharge and take advantage of us. We were told to call Time to Chill, and were so relieved that Randy responded quickly and came out first thing. He identified the issue and told us upfront how long it would take and roughly how much it would be to replace the ducts, and later provided us with the exact price. We had questions about the ducts and our AC system, and he took time to listen and answer each one and explain. Randy and his crew replaced our ductwork and installed a purifier in a matter of hours and now we have peace of mind! We called Randy again when our system stopped blowing cool air and he fit us into his schedule that same day, identified the issue with the outside unit, and got it working again. Later, we had a question about our AC after a major home improvement project triggered the safety switch and wanted to check that everything was still okay. Randy came over, ensured our AC was still functioning optimally, explained what caused the issue, and answered our questions. Our AC is running, our home is cool and comfortable, and we're beyond happy! If you're looking for an HVAC company, definitely go with Time to Chill!

I talked to owner Tuesday a.m. by phone and he was in my living room that same afternoon. My new…read moreac/heat unite was installed and running nicely by Thursday noon. Fast, fair, efficient, knowledgeable, and personable describes him and his employees. I highly recommend Mr. Geoo's company to install and/or repair your air conditioner.

Great company! My husband called at 6:30 pm tonight and he showed up within 30 minutes. Knew…read moreexactly what he was doing and fixed the problem in less than 10 minutes! He was so nice and professional. Explained to my nosey children what he was doing! We will definitely use them again. Our tech was the owner, Robert! I can't say enough good about him!

Chris Cleveland has serviced several of our AC units over the years. He is always good, timely, and…read moreefficient. I trust Chris to do a great job and not oversell what might be needed. I had him work on a family member's AC unit after another company made two visits and didn't fix it. Chris had it going and cooling right away. Chris is one of those genuinely nice guys that does excellent work with a pleasant spirit. I trust him completely.

A/C went out yesterday and I called Chris. He came out first thing this morning and fixed it. I…read morereally appreciated his rapid response since it may be up to 110 degrees today. I had the same excellent service from him 3 years ago during a hot spell. I have complete confidence in Chris being honest and knowledgeable, and having reasonable charges.

Aceman Plumbing performed work on 2 water heaters. After Ken left, there was no hot water. I…read moreimmediately called, and Ken did not relight the water heaters. He said someone there said they would do it. No one there knew how to relight the water heaters. An honest plumber would not just let someone relight water heaters. It is hazardous to leave them unlit. Ken wanted $130.00 to relight them. After he already charged me to complete the job. If I did not pay the double charge, the home would be in a dangerous state for longer. As I went to ask my helper if he said he would relight, he made his way to the elderly homeowner. When I saw her afraid face and Ken right over her demanding payment, that was the end for him. This is a scam company that has no regard for human life.

Excellent service. The tech was on time and he fixed the leak expeditiously. Fair price as wellread more

When Service Still Means Something - Bates Heating and Air Sets the Standard…read more I want to take a moment to recognize what true customer service looks like, because unfortunately it has become rare. Bates Heating and Air in Granbury proved to me that it still exists. When I called them, I was convinced my pipes had frozen and I was facing a major problem. They responded promptly and professionally. After diagnosing the issue, I was told I would likely need a new coil. Instead of just selling me the repair, they did something that speaks volumes about their integrity -- they called the distributor to check the warranty first. That one extra step saved me a significant amount of money. The unit was still covered. They then quoted a very fair labor price, explained everything clearly, and made sure we would be protected as the Texas heat approaches. They even told me if the freon ever dropped, to call them and they would come right back. No runaround. No fine print. Just confidence in their work. Today Andy and Donny arrived with the replacement coil. Within about an hour, everything was installed and running perfectly. What impressed me most wasn't just their technical skill -- it was their attitude. Professional. Respectful. Efficient. Positive. The kind of people you actually feel comfortable having in your home. What makes this even more meaningful is something they did not know: I am currently battling cancer. Yet they treated me with a level of kindness, patience, and professionalism that genuinely made a difficult time a little easier. That kind of character cannot be faked. I have been in business long enough to know the difference between companies that just do a job and companies that build trust. Bates Heating and Air is the latter. I could call twenty HVAC companies in the Granbury area and I doubt any would leave me feeling as confident and well-taken-care-of as this team did. They didn't just fix our system -- they earned a customer for life. If you want honesty, skill, fairness, and old-school customer service that still believes reputation matters, Bates Heating and Air is the company you call. This is how business should still be done.

We appreciated how quickly they could get to our repair, considering how busy they were. They did…read morea good job and David and Adam were always polite and friendly.