Amazing stylist , Mia, did a great job on my highlights! Everyone was so nice and offering snacks…read moreand beverages. Lovely experience.

My son is disappointed in his haircut and I am angry. He showed Leslie clear photos of a simple…read morecut, but the result looked nothing like what he asked for. The sides were too long, the proportions were wrong, and the style did not match the images at all. For sixty dollars, I expected a basic men's cut to be done correctly. He felt uncomfortable speaking up in the moment, so he paid and left, but he was very unhappy with the result. I do not care about a refund. I want accountability. The salon needs to know what happened so they can prevent this from happening to other clients. I will be calling the manager and plan to come in person the next time I am in Providence to explain what went wrong. Clients deserve to feel heard, and the final cut should match what they requested. The one good thing is that my son learned an important lesson. It is completely acceptable to speak up if the service is not what you asked for. If you are unhappy with a haircut, ask for a manager or request a stylist with more experience in men's cuts. I attached photos so you could see for yourself.

this place is terrible walked in Saturday one hairdresser on was 12 o'clock said all hairdressers…read moregone WHAT DID A LOUSY JOB ON MY HAIR

First time coming and I have to say it's a super plus that they have later in the day appointment…read more Alisha was super kind and sweet. Usually I don't chit chat with the stylist while doing my hair but it was so easy for me to do with her. Will be coming back and definitely recommend.

Jennell was fabulous. She scheduled me quickly and was very engaging. She answered all my…read morequestions about how I might want to change my hair and what would work for me and my hair type. Best of all I was very happy with my hair and look forward to going back. Celeste C.

I have been going to JLS for years! My dad lived down the street and when my daughter was born it…read morewas easy to drop her off at his house, walk to JLS for some me time plus then I wouldn't be away from her that long. Little did I know when I first went what a nice establishment I was walking into. It is trendy, clean and has a chic vibe throughout the facility. I was paired up with Kim. Kim is super friendly and i just give her free reign with my hair. She knows what she is doing! I have been oing to her for 8 years and she has never lead me down the wrong path with the color or cut. If I am her first appointment she asks me if I want a coffee on her way in. Now she cuts my daughters hair and my daughter LOVES her! JLS is now in a new location but not too far from their last location! They have done a great job with renovations. Still chic, trendy and clean. They now have a parking lot (super helpful!) A bigger waiting area and in general more space. I have to say, I am so glad JLS was at the end of my father's street!

I went for the first time today. I'm not someone who maintains my hair - but also I still kinda…read morewant the salon vibe. It was fun for me to listen to conversations around, and also be included in them, while not being a regular. I also feel like Tayla really means what she says - I didn't feel pressure to book an appointment, I commented on how my last hair cut was all uneven and I was cutting off like three inch chunks when I left and I know I don't go often but I still want a solid cut when I do and I felt like she meant it when she validated my opinion. The location is convenient for me, it was easy to book, and I have long hair that I actually like right now. I look forward to going back and may try and make it happen sooner than six months.

Exceptional staff, great atmosphere. Male or female clients, have been one personally for many…read moreyears. Love the entire group, highly recommended

Absolutely love how healthy my hair has become since being a client at Beauty Lounge…read more I always walk out feeling refreshed and thrilled with my color .

Yup. This is my spot. Unfortunately- Jasmine was out but I REALLY needed my hair done, so I was…read morescheduled with McKenzie, and I wanted to leave a review about THAT experience. First of all- McKenzie was SUPER conscious of what Jasmine did with with my hair so we could replicate the results for my wedding. She was very knowledgeable (about literally EVERYTHING. She is a great conversationalist, from beginning to end) and gives an amazing cut and color. What I love is the integrity. Yes- I used McKenzie this time because Jasmine was out- but she made sure to honor her coworker and book me with Jasmine next time. As someone who has worked in spas for 10 years- this is very honorable. I got a chance to see the owner. She is too sweet and you can see she cares about her business and employees. I can say I would recommend all three women. They all have massive experience. You're in great hands!!

Ello pretty hair salon is extremely over priced and not worth your time or your money. I missed my…read morehair appointment for and I got charged twice for it. I called the manager, She was unprofessional and rude. She did not give me a full refund and I am furious. She acted like a real life Regina George from Mean Girls. The customer is always right and clearly she was never taught that. That is sales 101. As a loyal customer I will not be returning back and will be taking my business elsewhere.

This is a pricey salon ($200-300, gratuity included, for a cut and color), but when you invest with…read morethe right stylist, you get more than the service you pay for. I've cut and colored my hair at home for ~20 years between sporadic/infrequent visits to budget salons to fix mistakes (both netting mediocre results at best). I leave each of my appointments at Ello Pretty confident, with healthy hair and a cut designed for low-effort maintenance + sustainable grow-out. I understand that not everybody feels comfortable walking into the space (I don't love feeling like a misfit in a room full of confident babes, either), but once I'm in the chair, I completely forget there's anyone else around; Lauren treats me like an MVP every visit and I genuinely feel like I'm having a conversation with an old friend. Never do I feel judged, nor like I'm boring her or wasting her time. I don't feel forced into uncomfortable small talk since the conversation flows so naturally; she's smart, professional, and sincerely cool. It's worth reiterating that the price of your visit ALSO includes intangibles like active listening. Lauren encourages me to share my ideas, photos, million questions, and requirements before we start. Any concerns, re: texture, length, complimenting my skin or face shape, color, maintenance, styling, etc. are addressed fully and thoroughly, and she checks in with me several times throughout the appointment to make sure we're still headed in the right direction/achieving the results I want, offering me the control to change my mind, ask questions, or fine-tune along the way. Never have I felt so in control of my appearance, nor had as much trust in the person doing the work - she always knocks it out of the park. The wait to see her can be long, so once you're sold, book an entire series of appointments!

I had an amazing experience today at Twirl! I haven't had my hair done quite a long time so I was…read morenervous, but Ashley was wonderful. She talked to me about what I wanted and guided me through the whole process. I left smiling , everyone there was so professional and so kind.

I signed up for the "manbership" as I always have to keep neat for my sales job. I can always get…read morein at almost anytime and the girls always do an great job. It's always, professional and clean. Happy to recommend to anyone looking to stay on point with their hair.