Simin is so patient, kind, and attentive to detail! I can't believe how much she was handling alone and she made every client feel important. Just wow! I'll definitely be back to her! My only suggestion to folks would be join the wait list using the online link to minimize the walk-in wait and if you do show up as a walk-in, be kind and patient. Expect that there may be a wait because the people on the online list will come first as they should. read more

Went in for a simple shampoo. The stylist didn't even brush my hair out afterward--just blasted it with a blow dryer and tossed it around, leaving it completely knotted. I have very thin hair and have been dealing with hair loss, and the amount of hair I lost when I got home and brushed it out was honestly devastating. To make it worse, I was charged $11. After leaving, I called three other Supercuts locations and all quoted $9 for the same service. Careless service and overcharged. Definitely disappointed. read more

NO! Don't go. I Left with orange hair, I looked like an absolute clown!. To add insult to injury, they actually CHARGED me! I was trying to save a dime, to go towards my vacation the next morning to see my grandkids. read more

I have not experienced such arrogance and rudeness from any hair salon or staff. I for one will avoid this location.

I got a cut here in December. I have straight fine hair, and I just wanted a shoulder-length bob - same length all around. I can't see well with my glasses, and I *thought* it was okay. But when I got home, my husband took one look at me and said "what did they do to you? It's all different lengths, shaggy looking". I looked in the mirror and saw he was right. I tried calling, finally got the manager, and she said "come in, I'll redo it". Well, I got busy with life, so I didn't go back in - didn't make an appointment til last week - mid March. I was fully willing to pay for another cut. So, I made an appointment with the manager, and got there 10 minutes before I was supposed to get my cut. And I waited. And I waited. For an HOUR. I signed in on the computer they have on the front counter, and I SAW her glance at me, so she KNEW I was sitting there, but she never acknowledged me. After an hour, I got up and walked out. The following week, this past week, I made an appointment with Arizona Hair Company. I got a GREAT haircut from them, and I think it was cheaper than what Supercuts charged me in December. I will NEVER GO BACK TO SUPERCUTS! read more

I made an appointment online, and i checked in a minute or two early. The staff was rude and after waiting 25 minutes, I left. I won't be using supercuts again. Horrible. read more

was not really happy about this place , no greets entering the door , we waited 20 mins no one said a word on how many mins to wait ? 2 ladies were there but they were just walking around. so we left and decided to go somewhere else . read more

Terrible service, just rush thru and this one girl Savanah didn't let my kid finish explaining what he wanted and cut 2 inches of everything. When he wanted less than .5 inches and then cut his hair to short to even be permed so thanks a lot read more

Generally, my appointments with Supercuts had been favorable and I'm satisfied when my hair gets cut by Savannah. Today was very disappointing as I've set myself for an appointment for 12:40 but came in much earlier (12 noon) in case they have an earlier slot that might be available. There were a couple of walk-in customers without appointments that came in after me that were helped first. 12:40 pm came and Savannah was still helping someone at that point and I patiently waited until it was done (12:55pm). I thought I would be helped next given that I came earlier if I were to be considered a walk in, and I also had an appointment and it's already past that and she still assisted someone else who came in after me. It was a waste of time and the customer traffic could have been handled better. The booking appointment through the app came in increments of 20 minutes. If that is something you can't realistically meet, then that should be adjusted otherwise, it is inconsiderate practice to make people wait for that long. read more

You don't expect too much when you go to Supercuts but for what I need, they do the trick. This was my first visit to this location and I'll be back. All of the stylists seemed great. Cynthia cut my hair and did a terrific job! read more

What a great family-owned business! I've been taking my disabled daughter to see AJ for a couple of years now and AJ is always cheerful, pleasant, and kind to us (when most folks are not). AJ has become a valued member of our "family" and my daughter eagerly awaits her haircut every 5 weeks! There are lots of secret discussions that happen between my daughter and AJ while sitting in that chair! The salon staff are always very personable and there is nary a wait! Come visit the folks at this Supercuts location - great cuts, great people, and a great environment! read more

Savannah is top notch and is very passionate at what she does you can tell my the quality cut I get every time.

I had a great experience. Tracy did a wash, cut, and style today. I have to say it looked beautiful. Other customers complimented me on the way out. I am extremely pleased. I highly recommend her. Best in the West! Tip her well. She is so worth it and could easily be snagged by another salon. read more

I usually come here to get my haircut. Today Jesse cut my hair, and did a great job. I like that he didn't rush through it, but spent the time to make it look good. One of the best hair cuts I've had in years. read more

Been to Supercuts a few times & they do an excellent cut, color with high/low highlights. Everyone in building was very personable, sometimes I had to wait over my scheduled time but never too long. I highly recommend them & have been to 2 different locations. read more

What a f'ing joke this franchise is. Every single time I have tried to walk in and wait for a haircut, in all Supercuts and most of these franchises, no one wants to work. Amazing...I walked in this location with not one person waiting and they told me it would be an hour and a half wait. Are you shi!!ing me? Take the damn signs off saying Walk Ins available. Here is the best part of this, when I left and went around to 90th Street there is a sign twirler out on the road saying WE ARE OPEN!!!! Lazy world we live in... FU Supercuts read more

Savannah was great, took her time and made sure I liked my haircut. I will definitely be going back here!

Called to make an appointment. The male who answered the phone was snotty and condescending. I'll drive further to a salon with customer service. read more

I stopped going to expensive hair salons and began Super Cuts two years ago. The staff at this particular facility have been with the company for a long time. I highly recommend ANNA! She is who I make appointments with every six weeks. During the pandemic the store was safe with all the precautions and continues to do so. I have directed all my relatives to ANNA and this Super Cuts. Her coloring technique and product use is great. read more

We love this location. My kids and I love getting our hair done by Jesse he is friendly and does a great job. I used to go to high end salons but not anymore! read more

This Supercuts experience was the worst of my life. I had been going here to see Charmaine for several years. I called at 9 am and spoke to the must rude and vulgar employee - who happened to be the manager. Her name is Kelsey. Avoid her at all costs. She hung up on me twice when I requested a time at 12 noon today. On my second attempted call she used vulgar language on me before hanging up. I called a third time to get her name which she gave. I immediately contacted Supercuts Corporate - Regis. I don't expect any resolution or apology. Never again to a Supercuts. read more

Wow, just walked in and Jesse was so unbelievably rude. There was nobody in the waiting room, he said he was booked and would not even consider doing a quick haircut before anyone showed up. Unbelievably rude. Placed a formal complaint. Aweful. read more

I stepped into this Supercuts in the plaza shared with Fry's on a Thursday after work. I was pleasantly impressed! The shop was very clean, neat, and bright. One of the two stylists working there (Beth) was so friendly and prompt to greet me. She was the person who ended up cutting my hair. Beth engaged in conversation with me while she cut my hair. She moved efficiently and asked a couple of times if I liked what she was doing. I think that was very professional of her. Many stylists forget to check in with the guest and ask if they're satisfied with the progress of their haircut. Overall, it was a great experience. I think this location is one to check out if you live in the North Scottsdale area or just do your shopping in this area of town. read more

The last two times visiting this location were not great. You can tell by the attitude of the employees that they don't care about the reputation or the customers. We went in today to get my son a haircut. There was no one waiting (both people working were finishing up men's haircuts) and the lady said it would be 15 minutes. One of the gals finished her guy but a gal had walked in getting her hair colored (I figured she had an appt.). 20 minutes later the other gal finished then took 10 minutes to go to the back (I guess take a break?) and then start sweeping up the hair. In that 10 minutes another guy walked in who had made an appt. but I guess was 45 minutes late. The two people working there were like well he (the other guy) should go first and should be quick (I'm thinking not any more quick then my 12-year-old son) So I said that she told me it would only be 15 minutes and the one gal apologized and said she didn't think they guy was coming. So they decided to take him. We left after being there 30 minutes and didn't get a haircut. It's tough when you have employees that don't care about customer's waiting or the company reputation. read more

I go to AJ and she is great! She listens to what you want and does a great job. I'm very picky with my cuts and I haven't been disappointed yet read more

I've worked with Charmaine and AJ for years and have never been disappointed. The other stylists are pleasant and do a great job from what I've seen. Yes, the shop gets busy. Call ahead and try to plan a time slot. It will decrease your wait time drastically on high volume days. read more

Charmaine is the BEST~! My husband and I both go to her and we love our haircuts~! Thank you~!!

I love this place. The stylists are awesome, especially Halla. It's so convenient, right near my local Fry's Food store and right next to Papa Murphy's. They recently changed the way that they take customers, though. No longer call ahead the day of, now we need to call an hour ahead. read more

Their prices went up again it is now $19 for a standard mens cut more for specialty haircuts, shampoo is like $6 more,add $4 or $5 for a tip and it is getting expense to get my haircut every month,I now do it every 5 or 6 weeks.There is a constant influx of new barbers,so even if you get a great stylist they could be gone in a month.That being said most of the employees do a good job,you never walk out looking like a Marine recruit.Most employees are personable.I have been to half dozen locations but usually go to the location on McDowell.Some times you need an appointment but most times you can just walk in and wait 20 minutes. read more

Horrible horrible haircut don't go here ever cut it too short not very nice didn't listen bad customer service not what I would call a cosmetologist read more

Third time I had an appointment scheduled, and saw others taken ahead of me. Yesterday, I made an appointment for 3:45pm. I arrived about 10 minutes early, and saw that my name was number 2 on the list. At 4pm they took number 7 & 8 on their waiting list, and told me that there were still two people ahead of me. What kind of nonsense was that? If a business doesn't respect it's clients then it doesn't deserve their patronage. This Supercuts permanently lost me as a customer. read more

Charmaine is the best! Best haircut, best color, best everything! I have NEVER been as happy with my hair as with her services. Many, many times I have paid 3 times as much, and not had such wonderful results! Great stylist, great prices! read more

I saw the app which gave 0 est time, so went in around 12 without Appointment...lady asked me if i had an appointment otherwise it will be 45 min wait time and told sorry. I told i will come back, went without checkin. I took appointment for 1.45 pm and was there at 1.40. I was second in line, there was one person waiting. Around 2 i was at first inline. There a person walked in Joenn who was 7 . No one else where there. Joenn was called in by the same person who refused me first time. She informed sorry..online sometimes dont work...i dont know what does it mean..really wondering if she is discrimanting me due to my .... First time exp and hence could not write such words...i found better one nearby.. i have gone couple of times to supercuts..but this is my last visit to this place..Read another similar review down just now... read more

Okay I have admit that I don't personally get my hair cut (anymore ...I'm bald) but my son and friends have gotten theirs cut here and the manager is so awesome & friendly, I would recommend them to even more of my friends (if I had any). So friend me, and I'll mention that you should go see these girls ...did I mention that they're awesome? read more

I go to Supercuts for wash and blow dry when I don't feel like wash/drying my hair. The owner is very good about keeping customers satisfied. I had an issue w a stylist and it was rectified so I give it 5 . read more

Received a haircut. I get a #1 all over and didn't think it was possible for someone to do a poor job. I was wrong. She took about 2 minutes and was done. When i returned to my car i could see what a poor job she did. I went back in and a nice lady touched it up for me. Unreal that someone could do a job like that and accept money for it. If your having a bad day, go hom read more

Been coming to Anna for years and she is excellent. Does a great job, takes her work seriously and is talented with the scissors. Recommend her and willing to travel a distance to book her. read more

Came in, good haircut, it is always a reliable place. I was disappointed that they don't have wifi for customers like they do in other Supercuts I have patronized. Fashion and hair styling magazines don't fascinate me. read more

07/16/16 Stacie gave me the best haircut I have had in two years. If you are a woman and have short hair...she is an expert.... She took the time to listen and cut just a bit off at first to make sure it was not too short for me and yet cut the back short for summer. My husband loved it and I really loved it... I think I found my new stylist!!! read more

Receive a great cut every time I go to this supercuts. I've been a regular there for about a year and have a positive experience every time. All of the stylists are very experienced and the hospitality is amazing. read more