This location posts the cost of a regular shampoo as $7. I needed to get a shampoo only because a medical procedure is keeping me from showers right now. Despite the posted price, they charged me $15 for a shampoo! This doesn't seem legitimate. read more

It doesn't do any good to make an appointment here. They take people who request a specific hairdresser first. Everyone else just waits while people come in behind you and are taken right away. It's frustrating. I have to sit here and listen to my 95 year old mother complain for an hour read more

Excellent haircut, just exactly what I wanted. Never been before at this Supercuts but was running some errands at the Traders Joe nearby and decided to start the month of September with a removal of dry ends and giving a butterfly cut shape. I had to wait like 15 minutes as they were pretty busy and I was asked if I wanted shampoo. I said no because I was on a budget and just wanted exactly what I got. Great job, I feel refreshed now. read more

Supercuts - Hair Salons Near Me - SAN DIEGO, California

I'm considering to switching soon. This used to be my go to place for haircut for last 5 yrs. But since last 2 years prices have gone up like 30-35% I used to get a basic haircut for 24 $ about a year or so ago. I went last week and they charged 31 $ + tip. Great clips sends coupons for 17 $ haircut on a regular basis. read more

Aline, Heather and Tiffany are amazing. They are polite professional and caring .I have been going here for many years and I always get great service. I bring my whole family here. This is your place for a great haircut!Thanks to all!, Happy New Year ! Jim M read more

Took my son here for a haircut and it was pretty bad. Had to take him somewhere else to get fixed. Called to let the manager know and she wanted to comp a future haircut. I told her no thanks as we won't be going back to this place. Frustrating to have to pay for 2 haircuts. read more

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the lady there treated my hair like it was a rag doll and the end result looks nothing like the picture!

I've never had such a terrible haircut. I'm sure this barber worked the first day I visited him. I hope she gets fired, but just in case, I won't visit this barber shop again and of course I don't recommend you visit it. read more

Great super cuts location. The lady working was friendly and professional. Good value too. I'll definitely be back. Clean shop read more

Supercuts - Hair Salons Near Me - SAN DIEGO, California

I have been coming here for years, like since elementary school, and let me tell you, I don't know why I still do. 75% of the time I just leave disappointed. If you have thick and textured/curly hair (like me), prepare to always be disappointed. Today, I came in for a trim and deep curtain bangs, I told the hair stylist don't cut to my chin, it need to be a few inches below/longer than what she thinks since when dries it will shrink up/puff/curl up. I did show her where to cut it (about 2 inches below where she originally wanted) but she decided to cut it to where she originally wanted to. All she could do was apologize. She didn't even blow dry my hair, probably did not want to see the result of what I told her not to do. When I air dried it at home, it came to my lips(looks very awkward). Luckily, hair grows, unfortunately for me, my hair grows super slow. You get what you paid for, it's cheap and fast (took 30mins to wash and trim my hair). Total cost: $31 for the wash and cut and $6 for tip. If you have straight hair or a guy, this place might give you better results. Parking is ample. They are busy in the weekends and walk in are better suited to when they just open. Will I return? Probably for a trim, never for anything else. read more

Super Cuts been coming here off and on for years! Very professional! Walk Ins welcome! Get on there frequent program and earn benefits!! Mens Haircut excellent for a buzz and beard trim! read more

Aline did a great job cutting my hair to the photos I brought with me! She held the mirror and had me repeatedly check the back to make sure it was how I wanted it. I appreciate how well she listened and didn't just choppety-chop. I love my haircut and will be back! read more

I can only visit my dad once a week on Sundays. We came to Supercuts to get him a much needed haircut. One lady said they were too busy & to come back in 2.5 hours. I explained I wouldn't be in the area & asked to make an appointment for next Sunday. Another stylist, Lien, overheard and offered to squeeze him in between appointments. She did an amazing job fixing the haircut that we tried to do at home. She even trimmed up his eyebrows and goatee. She put customer service first, we will definitely be back! read more

I love the friendly and professional salon feel. Lien is my regular hairdresser and she has been keeping my hair healthy and with long layers. Their prices are unbeatable. The service is efficient and quick. I don't have to spend all day in the salon and pay an arm and a leg. I make my appointment on line the day of or call the day before and it is very convenient. read more

Very good service. Timely and very professional. Heather does an excellent job. Wait time is very short and atmosphere is very inviting.

I normally have gone to another Supercuts but came here the past two haircuts and have had GREAT haircuts here. This Supercuts is quite busy (it's i a GREAT shopping center here with Ralphs and several good restaurants and fast food restaurants, Trader Joe's etc.). Sarah gave me a wonderful haircut -- one of the best in recent years. I don't understand some of these reviews. My experience was A+. read more

I had high hopes to get a quick haircut in my neighborhood. I've made three appointments for a haircut, but unfortunately every time I showed up at the designated time my haircut was delayed at least by an hour!? I don't understand the point of making an appointment time if there's no one there to honor it? I try to ask for the reasoning and rationale from the staff, and they just looked at me with a blank stare. Definitely take your business elsewhere. It's not like the are not other haircut stores that are a much better choice. Also, I really didn't understand the condescending attitude from their staff. at the end of the day, they're in the customer service business!? unfortunate read more

This was not my first experience at Supercuts Carmel Mountain, but my visit this past weekend cemented that it will definitely be my last experience with them. I had been shopping at Home Depot and realized that my hair was getting on the long side, I had some time before my next engagement and decided to stop in, remembering the first visit that I had with them resulted in a $10 buzz cut. When I arrived there was one gentleman waiting, I gave my name and number to the elderly lady cutting hair up front. When she asked me if I had an appointment I said "no" and she made a disgusted noise and feigned hitting me. What the actual fuck lady? Your sign out front says "walk-ins welcome." I was a walk-in and I certainly did not feel welcome at that. I didn't have to wait long until my experience continued. The newer Asian lady took me to my chair and insisted I say her name back to her upon introducing herself. Again, what the actual fuck lady? I'm here for a haircut, not a lifelong friendship. I asked for a zero buzz all over. She argued with me and put the half guard on. When she realized it wasn't really doing much of anything she removed it and continued with the "zero", which was closer to a one guard at other hair cut places. Several times the blades caught my hair and she just kept right on going. Knicked my ear to the point I involuntarily flinched. She said "I'm sorry" at least three times throughout the haircut. Amateur hour over here at Supercuts. I also loved when she removed the neck strip and saw the hair on my neck and started laughing. So thanks for that too. When she was done, she asked if I wanted a shampoo, which I declined. I then had to explain to her liking that I was going home to take a shower anyway if that was okay with her. When we got to payment, she charged me $20, for a buzz cut!! This is not a complicated haircut and I was in and out of there in 20 minutes at most. For the third time, what in the actual fuck lady!? To top it off, when I got home I saw that there were some missed spots where the hair was longer and sticking out. I don't really care about that because it'll grow out in a week, but somehow she did all of the above and still managed to fuck up a buzz cut. Don't go to Supercuts if you have anything more complicated than...well shit I don't know what's simpler to do than a buzz cut. I guess just don't go there at all. EDIT: My response to Ryan below there - "Ryan, It kind of sucks to me that the role of Corporate Apologist even exists. Somewhere someone figured out that instead of offering a quality product at a decent price, they could roll the dice and just offer apologies and freebies/refunds to those that spoke up about crappy business practices and horrible experiences. It's got to be a tough job and I'm sure you're very good at it, but I am not even remotely interested in returning to supercuts Carmel Mountain. I think I even mentioned that in my review. Frankly, I think I probably could have closed my eyes and known the content of your apology as soon as it showed up in my inbox without even reading it, so similar does it sound to every other corporate apology I've ever seen. Almost like somebody copy/pasted it instead of actually putting some thought into how to improve their business practices. Forget me man, I'm a lost cause to your company. Instead focus that refund/freebie on paying a better quality of manager to run the store and a better quality of stylist. -P" read more

Had a reservation at 2:30. Arrived at 2:25 and was told that it would be another 20 minutes. Walked out as they failed to honor scheduled appointment. I expect an appointment to be started at the time agreed, not a whole half hour later. Add to terrible customer service as neither greeting on entering the store nor apology for not keeping an agreed appointment. Will definitely not go back nor recommend! read more

I like Supercuts generally, but had a bad experience at this location. Called at 10:20 to ask about the wait time - was told 20 minutes. Asked to put my name in. Was told, "okay, I'll put you down for 11." I said, okay, so 30 minutes." "Whatever, yeah." Put my name in. Showed up at 10:55; waited for a bit. At 11:03 stylist says "Oh, are you [name]? Sorry - I misquoted you. It's going to be at least 20 more minutes." I asked why they didn't call me and she rolled her eyes, said nothing, and walked away. I get that you can't always control timing - I'm sure sometimes people ask for more services than expected. But better communication would be appreciated. read more

Heather is the best. My 11 year old son only wants to get his hair cut by her. He complains if we go anywhere else.

Such a bad experience. The woman who cut my hair took me to her back left booth. As I waited for her to begin, she begins picking a fight with the hairstylist behind her about the music not playing. Both women thought they turned it on apparently. But my stylist kept accusing the other stylist of being on her phone and ignoring the problem. I think that bickering is a bigger problem. The other stylist laughed it off, but how is that professional? Why do the two people cutting hair need to witness that exchange? It made the whole thing tense and uncomfortable. I asked her to cut my hair to a point in the back and do tapered layers. First she cut my hair to a straight line, and then said she'd need to cut my front hair to my shoulders to give me a point cut (I came in with waist length hair and asked for one inch off). *It was already cut to a point in the back.* She just had to use my hair as a guide. I asked her to please taper my layers. She gave me choppy, chunky layers, no attempt was made to taper. But after her rude, unprofessional behavior toward her associate, I didn't want to ask anything more of her or let her do my hair anymore than to just have even. She doesn't seem capable of assertive conversation, just passive aggression. I guess I'm done with Supercuts. I see them closing everywhere. I suspect this is why. Added pic now that I'm able to really look at it. Not even. I'm going to have to fix this or get it fixed. read more

Horrible horrible horrible. I went here because I had a $5 off coupon. Checked in online at home, only to have to wait in a 10 minute line at the register while the salesperson/hairstylist was up-selling another customer on products. It took forever to get checked in. Hair stylist comes to me and asks if another customer who is "in a rush" can go ahead of me. I proceed to wait 15 minutes for the next available stylist to be ready. What could've been an easy 30 minute trip was over an hour long. They were incredibly rude and disrespectful. I was floored by the level of unprofessionalism. The haircut was great. My stylist did a good job. I paid full price and left a 25% tip for her work. I am never going back to this location and will advise others to stay away as well. I would love to chat with the general manager about this. read more

This is great place!! Quiet, Inexpensive and everyone is so friendly! Definitely recommend it to check out! I got a great haircut!! read more

First of all,we had an apt, I know it does say you could still wait but 25 mins that seems a little long when you have an apt time. secondly, place was clean and they were nice Finally, my son liked his haircut read more

Omg this place is a life saver. Needed a quick shampoo and cut and I got Liem who is super friendly and did a great job. Way better than the Super Cuts on Bernardo Center drive where they barely make eye contact or acknowledge a person. Just my experience at least. This Super Cuts is way friendly and did a great job. read more

Supercuts - Hair Salons Near Me - SAN DIEGO, California

I've been a Supercuts customer for many years. I always receive great service, cuts and color. Rosemary Brooks has always been my stylist and I follow her to any Supercuts she's working at. Staff is courteous and efficient. Salon. Is always clean. read more

Checked in online. Lady said I would be next. Then she calls someone else. Not coming back. Terrible service. Liars.

Save your money, go get a real haircut somewhere else. Even after showing them how bad and uneven the haircut was, still no resolution. Overcharged for a shampoo and haircut and still no resolution. This place is an unnecessary headache. Save yourself the trouble. read more

This Review is more for the amazing hairstylist Phil not really the Supercuts Chain. Phil is on top of his game, He is like what Tiger Woods is to Golf. Like Shaq was to basketball, Like Dale E. was to NASCAR. I could go on but you get the picture. I have never gotten a bad haircut at this Location even before Phil started cutting my locks. I gave him basically what I was looking for and let him work that magic. Half an hour later I am transformed. For now I wont go anywhere else. This location is clean, quick and easy on the wallet. read more

I went in and asked for one inch cut off and the lady (blondish with a vaguely European accent) proceeded to cut off four to five inches of hair! I was shocked and asked her what she thought she was doing and she actually said that she thought a person like me would look better with shorter hair. I would recommend staying as far from this person as possible! I will not ever enter another "Stupercuts" as long as I live! BAD NEWS!!! read more

We didn't have an appointment, came in around 2:00 pm on a weekday. Didn't wait that long and my 9 year old got a great cut from - receipt says Mani. She was great, very kind and patient and I'm super happy with the cut. read more

The hair cuts are good but the best thing about this place is that the same people have worked there for years, so you know what you're getting. read more

I love this salon to pieces. I usually call ahead of time (I have their number saved on my phone) and ask to see Heather for the "Tea Tree Shampoo Experience". She is so kind and professional. I ask anyone who is available for my haircut. I always leave them stellar reviews after my visits. I am so grateful towards the staff and company for providing this service for our community. Thank you. read more

Supercuts - I love Heather!!! - Hair Salons Near Me - SAN DIEGO, California

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Ailene cuts my hair and I love her! I always just call and ask if she has any openings that day (they only take same day appointments) - I'm not sure why everyone gets pissed about walking in and not getting seen for a while. Just call in the morning! Haircuts aren't an impulse buy ... My hair is pretty easy to cut so I cringe at the thought of spending over $100 on my hair. This place is perfect, economical and Ailene always makes me look great! read more

I came in for a new hairstyle, but wasn't sure what I wanted. I called in early, saw Julie & asked her "what do you think I should get with an undercut"? Not only was she able to answer my questions - she made a suggestion for a look & I said yup, let's try it! I was not disappointed - she made a great, educated decision and I feel like it was catered to my hair & the look that fit me best. I would definitely come in again for maintenance & new suggestions. Thanks again, Julie! read more

Nayely was rude. Worst customer service I've ever had in at a Supercuts. Usually I have a great experience. I will have to go get my hair cut again after this visit somewhere else. Nayeli was very rude and did not give consideration to her customers experience in the salon. read more

Warning about their waxing service: No surprises here, it's decent but not up to par with Salon quality at all. She put more effort than the salon lady did to get rid of facial hair but she did not know which wax to use initially for more stubborn ingrown hairs. Also, the lady at Supercuts forced me to sit uncomfortably for waxing and used her hands without gloves too much, which could cause acne. However, they use better wax than many independent cheap waxing places run by families and use aloe vera instead of lotion for my oily skin. Good value, but don't bother if you are looking for salon quality waxing for facial hair. Getting more than you pay for (which is only $6) isn't much if you are only paying $6. If you insist on being cheap with waxing but still demand looking less hairy, than go to Supercuts. I prefer Supercuts for haircuts though. I am a believer in a cheap low maintenance haircut that is executed well, and they definitely deliver well in that category. read more

Heather is wonderful. I moved from Washington and looked for months to find someone who was able to cut my hair to my picky standards. I'll keep coming back. read more

Not a fan, I've been to probably 6 different Supercuts over the years and this one definitely goes on the list of DO NOT GO BACK. They always seem rushed and not really interested in providing a quality cut. read more