Samantha is truly exceptional. I'm very particular about my haircut, and she takes the time to do a thorough consultation before even picking up the scissors--which makes all the difference. She listens carefully, communicates clearly, and delivers exactly what you ask for (and somehow makes it even better). Even in a high-volume salon, she somehow always remembers my name--and details from our conversations--which speaks volumes about how much she genuinely cares about her clients. It's rare to find a stylist who combines skill with such attentiveness and personal connection. If I weren't moving, I would absolutely be a lifetime client. Highly recommend! read more

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First visit was great! Scheduled online. Jackie did a great job! Thought I had found a new local salon. Second visit, scheduled online, arrived on time, only to be told there would be a wait, but they "didn't know how long". There apparently were about 8 walk-ins AHEAD of me in the waiting area. Why do you have online scheduling if you're NOT going to use it?!? The whole point of scheduling vs. walk-in is so THEY have to wait, not the people who bother to take the time to select a day, time and stylist and are considerate enough to SCHEDULE. I am so glad that you are so busy you can afford to turn potential loyal customers away. But I won't be back! Oh, yeah...and SUPERCUTS in general, is so NOT a $30+ haircut!!! read more

This used to be a good place. Service has noticeably declined. I was a big tipper and that did not seem to matter anymore. I'm no longer going to be a customer after 10+ years. read more

Better stylists. Just had the worst haircut I've ever had by an older Asian women on Saturday, the 9th of August.

They took too much length off. The cut itself isn't terrible but I'm going to have to spend a lot of time styling every day to make it suitable for my face shape. Also, it was $56.00. I thought that was a bit steep for SuperCuts. I honestly thought it'd be between 30-40. I had mid back hair and now it's like a bob. read more

50% of the time you get a decent cut. The problem is the other 50% you may get a wonky cut and it looks silly. Due to the lack of reliability and consistency I give this super cuts a 2 star rating. This place also seems to raise prices every 6 months by $1 or so. They now charge $33 per haircut. Unfortunately, I think I'll need to find a new regular barber after a few mishap haircuts. I no longer recommend this location. read more

I should read the reviews about Supercuts come here tow times to see give them a chance but was bad both times 5 minutes cut my hair uneven just poor poor job . I could do better job if I cut my own hair definitely not coming back read more

Highly recommend Samantha and La at Supercuts Mill Creek. They are both highly skilled stylists and lovely people. Great prices for quality cuts. Easy to make same-day appointments or walk-in. My whole family goes there - we love them! read more

$25 for five MIN of work on your head, do the math. I have tried tipping stylist anywhere from $5 to $10 in hopes they would recognize me and, slow down a bit. Have given up on this approach. Last time was sprayed down with some kind of scented insecticide by African American Stylist and first had to place a towel on my auto seat to drive home second, immediately had to strip off cloths and take a 20 MIN shower when getting back home. Cheers, this place is a garbage dump. read more

Came in short notice without an appointment and "La" greeted my right away!! She sat me down immediately and went right to it!! She did exactly what I asked which surprisingly is harder to come by these days. Not sure why this place has such bad reviews but I would say you're safe with La! read more

Ok so the haircuts are decent yet 9 out of 10 times you ask for a "shampoo" your shirt ends up getting wet. And sometimes you will get deserted by your stylist while they go check someone else in, and it wastes time. Everyone's pretty polite though. (Sorry for the thanos I was trying to do my profile pic) read more

Supercuts - Hair Salons Near Me - MILL CREEK, Washington

Really bad haircut. The stylist here was extremely rude. When I asked her to go a bit shorter, she kept making faces and looked visibly disappointed that she had to spend more time on my haircut. What's the point of coming here, if the stylist doesn't care about the haircut, and just wants us to get out as soon as possible? One of the worst customer experiences I've had. read more

I don't know why y'all are so hasty here . Sure a basic haircut is now $23-27 but it's Mill Creek aka where the more wealthier people live so these prices aren't new around here. Today I had one of the best experiences I've had at this location as it was nice and easy to get my haircut with great customer service and treatment of a warm towel it's a great time. Thanks to their staff I will be more than willing to return here for another haircut keep up the hard work! No issue to report here! read more

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I walked in this morning, open sign was on and door was unlocked and an Asian lady looked at me like she was terrified...I was thinking is my hair that bad? She told me they weren't open yet and that I had to get out, looking at my watch I stumbled out backwards and decided I'd wait the 2mins until 10 and try again. The lady made a point of locking the door after me.... I waited 10min and tried the door again at 10:08 it was still locked and she was just staring at me.... I will never go here ever again, I'll take my hard earned cash somewhere else where I'm not treated like crap. If they won't even let you In then they must give really crappy haircuts read more

I don't recommend anyone coming here. "Stylists" have no idea how to cut hair. We've tried to come here two times, and both times the haircut was done very poorly and uneven and we had to go home and redo it ourselves. Stylists have no basic technique or knowledge how to do basic mens hair cut. read more

I went in hoping for a blowout yesterday while out running errands at the Secaucus, NJ, salon. The stylist said she could not use a big round brush on my hair and instead used a flat iron sporadically and inconsistently. Another stylist tried to fix the hair but after 2+ hours, I could not take it any longer. This morning my hair is completely flat and a mess. Such a waste of $35. DO NOT TRUST SUPERCUTS FOR BLOWOUTS! read more

Took my kid for haircut at their mill creek location after booking the appointment. The lady was very rude. She initially said that we did not have an appointment even though we had the email confirmation on the appointment. She was rude to my child unlike the other people who work there. This lady who was there on the 22nd of September evening was very rude. Not going back to this place. read more

I asked for the dead ends to be trimmed off the bottom, and confirmed about 3-4 inches. The hairdresser even held up the ends of my hair to show me how much she planned to cut off. When I stood up, over 10 inches of hair was gone. I used to have hip-length hair and now it barely reaches mid-back. It'll take at least two years to grow back the amount of hair that she cut off. And when I pointed out that it was way shorter than I wanted, she just shrugged and didn't even apologize. Awful service, awful haircut. Don't go here. read more

They are only getting one star because I have to give them a star. I'm guessing new management. I'm not sure. My husband has been going there for a while and usually everyone is friendly, this time there was a lady on an evening gown and no one smiled or acknowledged us except to get my husbands name and number and cut his hair, which he isn't happy with even after trying to explain what he wanted. I've never been so uncomfortable and felt so I welcomed before. So, in the past we took our dogs with us and everyone was happy to see them and they even got treats. My husband got a good haircut at a reasonable price. The stylists were smiling and talking to customers, everything was welcoming. Today, there's no welcome, there's evening gown lady, the familiar stylists don't acknowledge our existence, probably because we walk in with two dogs that lie down at my feet while I wait. Then my husband goes for his haircut and I sit. Evening gown lady checks out a customer, says bare minimum to him and I see him walk out the door and then I see the new sign that says "service dogs only", "no food, no drinks, no dogs, no smoking". Suddenly I understand why the stylists that used to keep treats under the counter won't look at me or my dogs. I still don't understand why they won't talk to their customers or smile. I do know I've never felt so uncomfortable before. No one said anything to us, but I still felt unwelcome. My husband wasn't happy with his haircut and even he felt uncomfortable and noticed that the stylists seemed unsure about even talking with their customers. His stylist was either very new or also uncomfortable as not only did she not notice that his hair wasn't even until he pointed it out but he also had to point out that it needed some styling after the cut. It just wasn't a pleasant experience at all. read more

Two stars for friendly associates minus the owner or manager I assume who was yelling at the girl checking people in and running around with wet hair. Very unprofessional. Girl who cut my hair did awful. It's not even, no face framing, nothing. I could have had my husband do this for free. She also didn't shampoo my hair as I requested when checking in. I don't know her name but she had a Spanish accent and medium long dark hair. She was friendly but not good. I now have an appointment at my regular salon to fix it. Bottom line, you get what you pay for. Not returning. read more

All I can say is WOW what a horrible cut. They lack basic understanding of the most basic hairstyles. If you don't care what your hair looks like this is the place for you but if you want any kind of style stay away. I even showed the lady a picture of what I wanted and now I have to wear a hat for the next week or so until spots grow back out. read more

If you are looking for a haircut that surprises you, go here.. it will end in 10 mins and you would wonder what happened... Unless you are only going for basic trim, stay away from here.. expecting a stylist here will be a big mistake.. read more

I've had my hair cut at this location three times now. The first time was pretty much acceptable, not terrible. The second time was really not good at all, and I'd made plans to pretty much never come back. I just remember it being a younger lady who took her sweet time and still managed to mutilate an otherwise decent head of hair. I gave them once last chance a couple weeks ago and got one of the better haircuts ever. I don't remember the name of the lady that did the job (she didn't speak very good English but she could cut hair), so as you might imagine, the key here is to just get the right stylist. they've always been good about honoring appointments and they're generally nice there. Rates are competitive with everywhere else. read more

Never let Anastacia do your hair!!! Worst hair stylist ever! She left completely uneven both sides & the border at the back was not straight. I had to come back so another lady could fix it..!! read more

If you want to witness a business that doesn't know what customer service is, friendly , or provides a quality hair cut, this is a place to come and experience this and more. Tran I think is a manager for this location is absolutely the best at not wanting to be at work and you can tell she hates her job and people that come in. She will give you a 5 minute hair cut and after you ask her to correct things she huffs and puffs not wanting to do it. I dont care if it takes you 3 minutes to give a hair cut, but if you work fast dont cut corners to fit as many people in to your working hour. Try to deliver at least more or less decent result. She can cut really nice , but this was 7 or so years ago , when she cared. Isn't giving a guy a cut the easiest thing? If you screw that up, what stylist does it make you! read more

I'm giving this 2 stars based on 2 experiences so far. First experience was good. Unfortunately I don't remember the stylist's name. Second experience was bad. Really bad. I don't usually like to name people but Anastacia was the stylist, the same that Omar above had. And, like Omar, my neck hairline is crooked. This girl cannot cut a straight line. Stay away from her. I'm planning on going back one more time and I will request Trang (I think that's her name) because I have heard good things about her. If it's outstanding I will bump this up to a 3 or 4 star rating. read more

Law and tran are Are exceptional hairdressers but their manager is rude inconsiderate. I have been a 10 year customer But I have had my fill with this lady. I will miss having law as my hair dresser but I will not go back as long as that manager is there. Losing a 10 year customer because you're rude disrespectful and inconsiderate of other people's time it is not the 1st time I've had a problem with her but it will be the last. read more

I love this place. Easy to get appointments and not very expensive. Plenty of parking space available. Most importantly I have tried 3 different hair stylists here and all of them are great. read more

Updated: I originally gave them 1 star but am now giving them 4. Husband went back in the same day. Kirsten, the manager offered to "fix" his hair. She did a fantastic job and knew exactly what to do to get the haircut he wanted. She also followed up with a complimentary haircut in the future. --------------------------------------------- Worst. Haircut. Ever. Don't cut your hair with Maria. My husband went in for a trim and ended up with uneven line up that was cut way too high up. There are also tons of stray long hair strands. He also asked for a facial line up which was done terribly uneven with tons of stray hair. If you are unable to perform a task or are unsure just DON'T DO IT. Please don't try and hope for the best. Also it costed $28 for the worst haircut ever. read more

Terrible haircut and terrible customer service. Highly not-recommended. I waited over 7 minutes to even be acknowledged here. One stylist finished, swept a little, and then disappeared without saying a word. I was the only customer waiting there... The only other lady spoke to me when her customer walked out the door. No "Hello", "Thanks for waiting" or anything like that. Just "Phone Number...Name...". During the cut, she left 3 times to answer the phone and set up other appointments. The haircut was awful; I honestly didn't think she knew what she was doing, wielding the clippers like a chainsaw, with no grace or finesse. read more

Worst service ever. Owner clearly does not care about her clientele. Told her stylist to take a break right in front of me after I'd been waiting 25 minutes. During that 25 I watched the owner ignore people waiting & didn't help move things along. Nobody said a word to me. I walked out, I won't be back. Based on the other comments, I lucked out. read more

They are always busy with one or two people working. Last cut i did was a nightmare with the lady not sure how to cut my short hair turning around my head too many times while dropping the comb and clipper head, almost doing the same with scissors. Last time for me. read more

The girls here are amazing. Offering tea tree experience and deep conditions. Keep up the work Trang, La and Janet.

Barb is AWESOME! Takes her time, listens to what you tell her and gives you a great haircut! It is for sure worth the extra $2 for the shampoo and scalp massage with Barb! Take good care of her and don't forget to tip your stylist!! read more

Had my hair cut here three times and each time was good and they did a great job. Today my stylist Hong Chau Thi was amazing. Was quick, did a great job fixing the massacre the stylist at another place did to me. My best experience with a stylist in a long time. I will definitely come back here for my future haircuts. read more

STAY AWAY!!!! This place butchered my husbands hair. He would have done better with a sheep shearer than this place! Then the insult was after butchering his hair they acted like it was his fault! Seriously, about the only way to fix my husbands bad cut is to shave his head. read more

Worst Hair cut of my life!!!! My hair was pulled out from the rough combing. Do not walk away from this salon...RUN!!!! read more

Worst customer service EVER! I got there right when they opened, and was told that they were too busy for a haircut and color (2 customers in the shop) . Was put on the list 11/2 after waiting and was told to talk to the manager. They took only specific walk in customers while I waited . They need new stylists and managers there NOW! Never going back. read more

I would like to take a moment to introduce myself my name is Kirsten I am the new store manager and I myself look at reviews while looking for places from restaurants to parks. I can't change the unfortunate disappointment or less then super experience you've had previously but would like you to give me a chance instead to regain the trust and bond I know this salon once had I've worked at the most super of all super cuts for over 10 years in San Diego county and blessed with the most super bosses I could ever imagine and never thought everything that they said and did at the time would get me where I am today, I have hesitated almost a year and at times gave up hope for super cuts in the N.W myself until I realized I could move on or put all my dedication and experience into making (even if one store at a time ) Super cuts what I know and believe in one super experience at a time! And a place where you look forward to seeing us and stop by when your in the area and I have always remembered not just the hair cut you want but your name and through trust becomes a bond quite unique that some don't take time to appreciate and that is you often tell us things nobody else knows. That's trust! I've read the reviews and researched a lot and saddened by it but would like you to please give me a change even if with a call and tell me how I could change your mind. The people in this area are amazing and I feel with a little help and another chance could be a close community! I'm a color specialist, with super power abilities with children men and women of all ages im always up for a challenge and looking for the opportunity to make someone's day a super day! SEE or HEAR from you soon and thank you for taking the time to read this &how important you are to me and giving me a chance! read more

Expect a good shampoo, haircut, & style every time. No need to pay an arm and a leg. read more