Poor service! Made appt and arrived on time. No greeting and staff ignored me while waiting . Waited 15 min with no greeting, made appt at another Supercuts nearby and got serviced right away with upfront greeting. read more

Would give 0 stars if I could. May butchered my hair and I'm embarrassed to be seen now. Asked for a hime cut and showed her pictures. She instead gave me a super layered shag with micro bangs and a ratty uneven bottom layer. I told her I wasn't happy and asked if she or someone else could fix it. She admitted that she didn't want to do my choice and wanted to do her choice instead cause it's "more natural looking." She refused to fix it or let another stylist try. Left very upset. read more

Go too Shanny! She's the best! I go in once every month for shampoo and conditioner as well as a haircut because my hair was severely damaged by someone from Regis Corporation in the mall before going out of business. I tell Shanny what I want and she does it nothing more nothing less, quality to the queue! Ngoc has the best hair dye services she technically dyed my hair without using bleach from jet black to brown hair without damaging hair. These guys are the true professionals stay away from Regis! Based off of interactions of how other stylist treat customers I'd say it's great they are respectful professional they keep the place clean and they're always on time . They listen they actually take the time to understand making me as a customer feel valued and appreciated. Truly amazing keep up the good work! read more

Supercuts - Wavy middle comb. - Hair Salons Near Me - Kaneohe, Hawaii

Deja is amazing! She knows how to bring to life the vision we have in our head on the perfect haircut-but tailored to our individual hair type & level of skill in maintaining it! I totally trust her recommendations & walk out thrilled with the result! Highly recommend! read more

Reliable timely great hair stylists. I love the convenience. They are professional and friendly.

Friday, 4/21/23 9:30 am. What a pleasant experience, especially with current staffing shortages in all industries. This tiny little shop in Kaneohe is tucked away between some bigger and more iconic businesses (Teddy's Bigger Burger, Pet Mart, Walgreens, Jamba Juice, & Starbucks). But if you are looking for a GEM in the hair care business this shop is a must try. Manager Deja and her staff do an excellent job in providing customers with Top Notched Customer service. Although parking may at times be challenging, you will enjoy the friendly staff, the professionalism, expertise, and clean spacious stations and waiting area. read more

Supercuts - Getting harder each year to fight time and the aging process... but we can at least look decent and feel younger... thanks SUPERCUTS - Hair Salons Near Me - Kaneohe, Hawaii

Omg. I panicked because my usual barber (at a different venue) was on vacation and I won't be able to drive for a month. Decided to take a chance. Big mistake. Cynthia talked about not learning much at her hair school (a couple of years ago) -- and my haircut is living proof. Ugh. Only upside is that I'll be home recovering and my hair can grow out for a month! read more

Made an appointment for an hour before closing and rushed from work to show up on time. One stylist was busy cutting someones hair and wasnt going to be done in time to cut mine before closing. She asked her coworker if he could do my quick cut and he was very rude to her "no no! Im done. I worked all day and im done." I said nevermind and left. The older bald man was such a dick to his coworker it disgusted me and i wasnt going to make her stay late to cut my hair because her coworker wasnt a team player and wanted to leave early. Ew. Gross display of misogyny and poor customer service to speak to a coworker like that in front of customers. The place is very clean and the AC was nice and cold and plenty of parking but i was so turned off by bolo heads remarks. We all worked hard today and you'd rather make a customer wait an hour after scheduled appointment time than be a team player and just do one more haircut? Pilau. read more

1. Made an appointment this morning for 4:40pm, I arrived on time and she asked me to wait for 20 minutes while she finished up two other clients. The wait ended up being 30 minutes. I would've appreciated it if she just apologized and asked me to reschedule. 2. I asked for layers for my daughters hair. Below is the final result. Barely any layers and $21 to cut half an inch off the back. 3. Her hair was still wet, she didn't even fully dry it/blow it out. Very disappointed. I shouldn't have paid for it but I didn't want to embarrass the hairdresser in-front of the other two parties waiting. Definitely won't be returning. read more

Supercuts - I asked for layers and this is what we got. Still wet and barely there, choppy cuts. - Hair Salons Near Me - Kaneohe, Hawaii

It's hit or miss. They have at least one hair cutter who doesn't know what a fade is. Definitely don't make any appointments because they'll take walk-ins first. The first couple times was okay, going in during the week. The next time, they weren't that busy, ignored me for 30 minutes past my appointment time, never looked at me, never acknowledged me, so I finally left. read more

Celeyna was super. She treated clients with respect. She was professional and skilled. She asked what we wanted in the haircut and delivered. Even asking if the haircut was as expected. Would see her again. read more

Made an online appointment for a haircut, arrived before my scheduled time and was told there would be at least a :30 wait. They had 4 walk-ins ahead with two people cutting hair. Why bother making an appointment if they are not going to honor it? read more

Last time I went to get my hair cut was in 2019. Didn't want to drive to town, so I took a chance and decided to get my hair cut at Supercuts (a few stores away from Petco) in Kaneohe. Making an appointment online was easy and I chose to go with Deja since I saw favorable reviews of her on Yelp. I chose the Supercut III (shampoo, conditioner, haircut, blow-dry, style). Deja went to work on my hair and we were done in about 45 minutes. She was very pleasant, professional, and didn't talk too much. I know some people like stylists who talk throughout their haircut...I'm not that person. My bangs were trimmed just a tad bit short to my liking, but overall I'm satisfied with the haircut I got from Deja. I'll definitely come back again before this year is up to get my haircut. Side note: Salon was very clean and they've spaced out appointments so there's not a lot of people in the salon. read more

Went in for basic neck trim and asked the lady to shorten my fringe (which after growing it out for 2 years, grew out to my shoulders) was hoping for some cute swoopy bangs and got the same style I had in preschool when I cut my own bangs before picture day. Wasn't asking a lot so I'm really disappointed read more

Supercuts - Bangs cut in flat line... looks terrible down. Will have to keep in a bun for months now. - Hair Salons Near Me - Kaneohe, Hawaii

I went in on mother's day with hair down to my lower back. I asked to cut it to mid back. The worker asked "bra strap" level. I said yes. I left with my hair cut to my shoulders. Not even close to where I asked. Never coming back. read more

I was in real need for a cut before my vacation and couldn't get in with my regular hairdresser. I was in the Kaneohe Bay shopping center and had a friend work at this location awhile ago so I checked it out. One of the newer Super cuts , it's very small but clean. It was around 10am and they actually had an opening for walk-in. My hair was still wet from washing it so I asked for a cut only. An older lady cut my hair (Sugi??) and it was an OK job and not that great. She cut it in 5 minutes and that got me concerned. I had to look it over and show her where it was uneven. After that she took her time for 15 more minutes to finish up. She never put any finishing product on my hair, even though she had some on her station I had to ask. Well for $21 what do you expect. You live and learn My first and probably last visit... read more

I went to get a partial highlight for my hair and the stylist barely spoke English, but the other stylist helped communicate and I decided to go forth with my partial highlights. Well she did the highlights, but I needed a toner too. My fault wasn't asking how much more the toner would be. This stylist charged my $60 for the toner and $90 for the partial highlights. I feel ripped off and she barely blow dried or styled my hair at all. I left the salon with wet hair so I couldn't really see my highlights. For $150 you would think they would blow dry my hair completely. Never again... how can toner be $60 when the price starts at $25? read more

Bad haircut. No resolution. This was my first visit here and I don't remember the name of the lady that helped me. Very nice in general but just a bad experience regardless. The haircut wasn't looking the way I wanted. It was more round than straight and also not as blended (obviously noticeable where the lines of the different clipper attachments were) so I asked to fix it up a little bit. She said she could try to fix it but it could just by "my head shape" and then proceeded to go in with the clippers with a shorter attachment and make it worse. I get the same haircut every time so I know it's not "my head shape". She then brought over another employee to assist and the other employee just validated her instead of actually assisting and also said I need to just grow it out. No offered compensation. read more

I wish I could 0 stars. I told her I wanted my bangs trimmed and not thicker with little wispys on the side and I even showed her photos that she kept asking to see. I hate myself now and wish i didn't go. read more

The best thing to do is call ahead for an appointment. And find the hair stylist that can do what you ask. I found several at this location who gives great hair washes, but haven't found one that can cut very good yet. Maybe one. It's a great convenient location for me since it's close to home as my mom is now sick and all the staff is very nice! read more

I don't even know what to say,,,, my second time there and both times were ********** !! The price was too high. First time was super cut next to Walmart, second was Kaneohe,,, they only cut the bottom half, not even touching the top,,, same time charged me $29.99, and I can still see the lines on the cuts they made. Worst ever in my life read more

If you're looking for a great deep condition/scalp massage go to "CHU" I think was her name. She's so great. Loved her & she knows what she's doing! read more

I am here right now and even with the crazy COVID 19 pandemic, these ladies are professional and have nailed every point I'm trying to touch on with services today. It's hard to find a place that can do hair in Kaneohe, let alone people that you can be comfortable with (and feel like your health and safety is a priority). My color service was on point, I have been trying to slowly go to a lighter color rather than a harsh dark color and they are really helping me achieve that goal. Deja, has also been making sure that my hair remains healthy throughout my hair journey. She knows I'm growing it out and continues to do little trims as needed every time I see her (which is sometimes 3x a month or more). My shampoo service is the most relaxing part of my day. I look forward to this and never need to worry about feeling uncomfortable or as if I can't relax. The entire staff checks up on people and makes sure everyone has what they need to complete a service without a glitch. They also introduced new products to me and educated me on what's best for my hair and my hair goals. She NEVER tries to sell me unnecessary products or services. None of her staff ever do that either!! My entire family comes here, and even the luckiest of the bunch- my dad- loves it here. I'm so glad I finally took the time to write a review for these great people!! I love these ladies and they've never led me down the wrong path with my hair or my family. I highly recommend making an appointment and getting an approximate wait time. Times are never guaranteed and sometimes there's a short wait, but it's well worth the time!! read more

Go with tempered expectations in that you'll definitely get what you pay for, and as long as you keep it super simple, you're probably fine. I've overall felt good after cuts here - nothing special, but overall satisfied. This most recent visit however was the nail in the coffin for me, I'm not going back. I told her I was growing my hair out, so just overall trim, but add some longer wispy face-framing layers in the front to keep it from being too boring. I showed her 2 photos of what I wanted to back up my description and give her a better idea of what I was going for. First she told me my hair was super uneven in the back - I look in the mirror often enough, I had never noticed, so I'm not sure if she was full of crap or I just have a bad eye - and she kept poo-pooing the cut. Either way, if it was SO uneven, it had been one of her coworkers from my last visit, so that's already got me cranky! So in order to "fix" whatever unevenness she saw, she hacked off probably 2+ inches and then gave me the ugliest choppiest layers in the front that are much shorter and bulkier than I had shown her in pictures or described. I didn't realize until after I got home and my hair was dried just how bad it was- it looks like a home job done with craft scissors. That puts me at minimum 5 months to grow back what she cut off- not even counting the shortest parts in the front. I've been trying to wear my hair wavy or curly now so it's less obvious or just not wear it down at all because I'm pretty self conscious about how it looks. I'm too scared to get it adjusted for fear of losing a lot more length and just being more disappointed. read more

I've been going here for years, and my expectations are exceeded every time. I try to go when Deja is working. She is the most talented hair dresser I have ever had. And I have gone to a couple of high end salons. I went there yesterday looking like a clown, because I tried to do my own hair. Deja fixed it up and I left looking like a super model. I cant imagine anyone doing a better job than she did, and im so grateful, because I was feeling really frumpy. Save yourself time and money, and go to super cuts. They are just as good, if not better, than high end salons. read more

I would give this location zero stars if I could. I came in for a later appointment and had the worst stylist of all time. If you're booking an appointment and someone named "NGOC" is working there, make sure you get someone else. She couldn't even do a basic fade and literally buzzed the sides of my head without fading it in and kept asking me if that was ok lol. She'll literally go down in history as the person who gave me the worst haircut of all time. I've literally had untrained people with no experience at all give me better haircuts. Since nobody else was there at the time I just said I'd come the next day and have someone else fix it. To my dismay, I come in the next morning and she's there working again. I show up for a 10AM appointment and she approached me telling me to come back at 2 PM, literally 4 hours later! Are you kidding me? Not only a terrible stylist but also terrible customer service, what's the point of using the online appointments if you have a 4 hour wait? Never coming to this location again, and if I ever see this lady at any other location I'll stop going there too. read more

Wow, reviews are not so good however i had a wonderful experience. So this is for the person who has jacked up hair lol I went in with many different colors in my hair because of home dyeing. Many times I'll walk into a salon and they will make up a bunch of excuses of why they can't take me for a coloring. I asked to fix the 1" gap of redish brown dye (I have dark brown hair), I had, from the roots of my hair growing outward, also, I wanted extremely subtle highlights that is a shade lighter than the base color and a hair cut. Anyone who knows anything about hair would know, after looking at mine, that this request was close to impossible; its because I already had light tone streaks in my hair prior. I am sooooo soo happy! She fixed it! I do have "Some' lighter streaks still but she did offer to tone it down and i said no. I'm just very finky is all. Service A+ My Color A++ Hair cut I only got a trim so I can't write about that. Eye brows, I rushed her so I can't write about that either...however they are nice Parking is great Price is average- I've gone to different shops Fantastic Sam's, Master Cuts & Regis etc. I would recommend the young lady I had, Sam and her friend Nina -I was watching her also lol Also I hear, through these two, they have a great night shift. Ps their open early in the morning compared to other places i couldn't beleive it. read more

too expensive for the terrible haircut ! do NOT go here they are lazy and inexperienced

First time here...last time here. I stopped in to get a quick lip wax done. Walking in the door, there was no customer service or greeting. There was no one there yet the older one pretended she was busy doing something and told the younger one to take me. The girl who did it seemed completely inexperienced and didn't seem like she was even licensed to do the job. What typically takes an experienced aesthetician 5 mins, she did in 15 and she wasn't very confident as she was putting the wax on and stripping it off. When she was done, I had to ask her to see it in the mirror. She had missed two areas and blamed it on the lighting. She did re-do those two areas. I took a look and there were a couple of spots that bled and not all the hair was removed. I just told her it was fine and got off the chair. Not a good experience. read more

Got a good haircut. They were friendly. Th we y didn't try to push the hair products. Always asking if the length was correct.

Worst haircut experience I have had in a decade. Had SarDee and she listened to nothing I said and buzzed me all the way up to my part. I explained through words and photos and what I walked out with was nothing even close. Lesson learned: even in a pinch you shouldn't ever go since it's a gamble on what you walk out with. Thanks Supercuts. read more

Mahalo Mariah for the awesome service and a great haorcut. I will be coming back for sure..

Sean was excellent! He did exactly what I asked him to do with my hair and he was fun to talk to Honestly he's one of the few stylists I've had that I would go back to. read more

Manager Deja is awesome she cut and highlighted my hair exactly how I wanted and quick we all have busy schedules nice to know I can get in and get my hair done without taking to much time and leave feeling beautiful! Thanks Deja and Supercuts read more

The employees here cut hair well enough. I had an expiring coupon for Supercuts and could use a quick hair trim. I decided to travel down to the place for a simple crew cut in the afternoon. The haircut turned out fine. The service quickly checked me in as soon as I entered the door; a woman sat me down in a chair quickly too. Time went pretty quickly here as I actually expected to wait for at least fifteen minutes on a weekend. It really helped make things seem quick since the employees seemed very friendly with everyone. They seem to always want to talk about something to everyone around them. She suggested a variety of choices to specify the style when I asked for a simple crew cut. This made me feel like she really honed in on the type of hair I had. My hair tends to spike upward when it becomes short; she seemed to know it by a single glance. Her suggestions really helped me out since it helped refine the haircut on what I believed to be on correct trajectory. Later into the haircut, she stopped and asked for more feedback which I appreciated since my hair did not look that great at that point. I found the overall end-product as pretty good when she finished. I cannot complain about much since my haircut came out well. Personally, I recommend anyone who wants a good haircut here to give them a lot of feedback during the haircut. The quality of the haircut that they give seems to scale higher when they know more about what you want. read more

These ladies here love their tips but don't really listen, and they pump men's haircuts out like it's the last one of the day every time! Always have stray hairs uncut. In the chair for 5 minutes max. They stink like cigarettes and are usually only one person running the whole place. I wish they didn't speak English, then it would be easier to to explain. I keep telling myself that I will never go back..... but I always do. Which prompted me to write this review. $34 with tip for a men's haircut and I got stray long hairs and my eyebrows all different lengths. Like they cut with electric clippers and give you a hot towel?! Go anywhere else but here! Super cuts??? More like super sucks!!! read more

I can't believe how bad they are. They greeted me nicely, no problem there. I brought pictures of exactly What I wanted. I have a regular hair person that is awesome but she is on vacation and I couldn't wait until after the holidays. The picture I brought showed a medium short cut, with the hair pushed behind the ears and usually how I wear it. She cut it so short is above my ears. There's a huge hole where she made a mistake in the back of my head and another big puka on one side of my head. I suspect that she was cutting my hair so fast that many mistakes were made and she just kept cutting it shorter and shorter. I re-showed her the photo and she said "oh I didn't see it was pushed behind her ear". She did see it, she was trying to cover up her mistakes. I hate it. It's shorter than all of the men's hair in my family. Right before the holidays. To make matters worse I wanted to have a little gray hair touched up but she missed the gray and did low and high lights which looks like poka dots. The color is horrid. I think she probably couldn't do the gray because she cut my hair so freaking short. It was all I could do not to burst into tears leaving. read more

Update : just went in to get a cut last week and I picked up some products that were recommended ..... Buy one get one half off is always a plus !!!!!!!! THANK YOU KANEOHE BAY ! I'm happy I've found a place that I can trust my hair in anyone's hands . Keep up the hard work ladies ! read more

My nephew desperately needed a haircut and my mom recommended this place. The price was awesome, the two stylists were friendly, and service was quick but thorough. Vickie is a wonderful stylist and she listened to what my nephew wanted in a haircut (he can be shy). He was very happy with the result and so was I. We will be returning soon. read more

Haircut was good and hair looked good after but the girls working were NOT friendly what so ever. They were quiet and rude and didn't greet us with a smile nor a hello. It was "whats the name" and "have a seat." There were two females and they made it a very awkward, quiet atmosphere. They didn't greet or talk to me or my husband so I didn't catch the names but it was Wednesday 4/19 at 6:22pm. So if it was you working, put a smile on and at least act like you want us here. Lol read more