I want to say thank you to the Manager Val for reaching out to me to make things right. She and the gentlemen working both touched up both of my boys hair! read more

See all

My family was very happy with Christy Lyn Lubay. She was patient with my kids and their desires for specific stylish haircuts. She always went above and beyond in pleasing them. It's not easy to find a stylist this accommodating. We've only known her for a few months but we were loyal. That changed today when she treated us with the utmost disrespect. What I liked about Supercuts is that you can simply schedule an appointment online. I had one today with Christy at 12:45 pm. I arrived at 12:45 pm only to find she had just (minutes prior) accepted a walk-in customer. A few weeks ago, I scheduled Christy. On the day of the appointment, I received a text notification from Supercuts reminding me of my appointment. I arrived on time only to learn that Christy had not come into work that day. I asked why I received a reminder just a few hours ago. The lady said it's automated. So the automated courtesy reminder reminds you to give them your money but doesn't give you a courtesy reminder when your chosen stylist is not available. The online scheduling service means nothing to them. The first lady I spoke with (short black haired) said they are backed up. Her and another man appeared to be on break while the person I had an appointment with accepted a customer right before my scheduled time slot. We were the only customers in the store at that time. No apology plus a lame excuse. I am done wasting my time and money going to this business. I will never go there again. read more

Steven was very detail-oriented and did a fantastic job cutting my hair that was previous messed up from someone else!

Lisa does such a get job ! I have curly hair and she knows how to cut it and give it style it ! She is the best hairstylist, and she does waxing my eyebrows really nice ! read more

horrible service. Went in for a trim was charged $32 and had to teach the hairdresser how to trim my own hair.. she claimed to have years of experience, but I think this was her first time cutting hair. Will never return and could not even see the clippings of my hair on the floor.. read more

Just went to get my hair cut at the super cuts in Maui mall, there was one customer in the store and nobody waiting. I asked if I could get my hair cut and the lady working on Monday April 24 @ 1:20 pm told me they don't take walk-ins but I could schedule an appointment online. Craziest thing I've ever heard walking into a barber shop or hair salon, I guess she's happy not working and collecting her hourly pay. read more

My son do haircut yesterday with his dad at Maui Mall SuperCut and look what they did to his hair the line is in the middle?what the heck its look sooo ugly...how did you get your license ?stu read more

Supercuts - Stupidity haircut at Supercut Mall - Hair Salons Near Me - KAHULUI, Hawaii

Child's haircut is $20.00 plus they add a hidden fee of $5.00 for sanitation. After cut, fee and tip $30.00. Plus my daughters haircut is uneven. I've read reviews from other families going and getting 5 haircuts and each getting charged this fee with no sanitation between cuts. Luckily there are many, many other salons that do not charge this ridiculous fee !! I encourage people to shop around. I found over 20 establishments who do not charge this bogus fee. Restaurants as well as other establishment don't charge an additional "sanitation " fee, therefore I believe Supercuts is taking advantage of their customer's during these trying times. Haircuts aren't essential. Supercuts should be ashamed of themselves!! Not to mention this salon didn't notify me of this charge and it wasn't posted. read more

Go see Kalei! My two year old can barely sit still for anything... Kalei made him feel so comfortable and was so quick and efficient with a fabulous haircut! If it weren't for his friendly demeanor and offer for a cut, I would not have thought of getting a haircut that day. So glad I did. Mahalo Kalei read more

The staff here at Maui Mall is great! Amber did such a great job on both of my son's hair. Very thankful for great service at an affordable price. We'll be back again! read more

Supercuts - Amber is great! Especially with my tween boys who like their hair a certain way ! - Hair Salons Near Me - KAHULUI, Hawaii

Turnover in staff has led to marginally skilled stylists/ barbers. Rosalyn cut my hair yesterday (simple guy's haircut, tapered down the sides and back, short but not super short). Had to stop her when she was buzzing the sides and back. Explained again what I wanted, she started again. Stopped her when it looked acceptable enough to get me by until it grows out enough to find someplace else. I have come here consistently for several years but it's gone downhill since Steven left for the mainland. read more

Please don't go to the place in target plaza. Auntie couldn't have cared less and started off with attitude at the start. She actually didn't listen to a word I said and tried to get out of cutting my hair. That's why you go somewhere else and it's only 5$ more. She was actually happy to see me go cause her attitude was so bad. She didn't even want to make money when I'll tip very well if it's right. It was so simple and she couldn't handle it. Absolutely a rookie! read more

Steven who handled my hair, i really like his work and he did fixed my hair very well. I will definitely recommend this place for haircut and ask for steven. I gave this a 6 stars read more

28$haircut and I look nothing like the picture I showed her I'm really pissed and she didn't line me up or nothing Im so upset now I'll be walking around looking f**ked up I could have did better myself and I don't have a license read more

We love this Supercuts. I'm very particular about how my daughters bangs are cut, I hate when stylist cut it too short or don't listen to how I ask for her bangs to be styled but DENISE gets it perfect every time. I honestly wouldn't trust my daughters hair to anyone else. So thankful that she is always able to get us in, each time we've gone we have always walked in and she ALWAYS figures out a way to get my daughters hair done in a timely manner. read more

Bruh they didn't even finish blow drying my hair ....................................................................................................... read more

Wow...really sad, the he she at the front desk was rude. they did not offer to shampoo or really what kind of haircut I wanted. worst haircut I've ever had. read more

This place sucks. My usual spot was booked and I was in a bind.. besides, how hard could it be I just needed a quick trim. This is seriously the worst haircut I have ever had in my life. My appointment was at 3:00. Sat till 3:30 and not a word was said...they just stare at you. Zero customer service, understaffed and over booked. They did not listen to my needs, cut my hair WAY to short even though I told them what I wanted. I can't even explain their thought process behind cutting my side burns....they took them off completely.I look like an idiot. Seriously....They gave me a Lloyd from dumb and dumber bowl cut just about. Don't waist your time with this place. I wish my hair would grow out faster I look like a moron. I hate my haircut. read more

I love my hair! Malyssa did my roots touch up and finally, my hair is black again. I've always been fearful of going to SuperCuts anywhere I've lived. But my friend has been a regular of Malyssa's for two years and her hair always looks great. I made an appt. Actually arrived on time. There was a short wait, then Malyssa started on my hair. She's very professional and experienced. I've honestly paid high end prices for years for my hair. I'd never imagine I'd be happy with a place you can just walk-in. Truthfully, I'll be a regular customer of Malyssa's as long as she's doing hair. There were two other stylists working, though not too busy. Sure sorry to see this place get such a poor rating. Everyone was very friendly and helpful! read more

I am generally a big fan of Supercuts for my son's haircuts. I think they have great stylists who deliver great haircuts, at a great price. There is an attitude problem at the Maui Mall salon though. My 14 year old son is still upset about the haircut and treatment he got today (We usually go to Supercuts Upcountry, where they are friendly and great listeners). From the start, I can only describe his treatment by Amber as rude and dismissive, even though he was the only customer in the store at the time. I am not sure why things started off that way, but that was the general feeling. My son asked for a short trim off the top of his hair and a little buzz on the sides-like he usually gets. She told him that it would look "stupid" if she cut it that way. Since he just wanted a shorter version of what he already had, she basically told him his hair looked stupid. I was pretty surprised when I heard her say that. Stupid or not, he was clear on what he wanted. She requested a photo example, which he produced and again she said that it would look stupid if she cut his hair like that. It is not a complicated haircut-just the typical soccer player look. He had used to same photo for his last two successful trims. It seemed pretty clear that she did not want to be cutting his hair. We should have just left the salon right then, and we are both kicking ourselves that we didn't. Instead, he again explained that he wanted just a tiny trim off the top, as he wanted to keep the length, with the sides buzzed. He was very clear. After I left the salon, she proceeded to cut 2 inches off the top that he had been growing out. I know it doesn't sound that dramatic, but to a teenager growing his hair out for a certain look-it was. When he told her she was cutting it way too short, she said "no, its not that short" he said "yes it is" to which she replied, "well maybe you shouldn't have come here" he then told her she was being really rude, and was not listening, to which she replied "then you should leave." Unfortunately, I was at the market during his haircut or I would have told her to stop. I thought he was empowered enough to speak up for himself if he didn't like how things were going- he said he tried many times but she just wouldn't listen. By the time I retuned 20 mins later, his hair was cut EXACTLY how he said he did not want it, and he was in tears. My son is very particular about his hair. What we have learned from prior bad haircuts (not at this salon), is that if you describe what you want/don't want, have a photo of the look you have in mind, and are watching what the stylist is doing, then you should be able to leave with the haircut you wanted. Not so here. His haircut is NOT A BAD HAIRCUT, it is just the opposite of what he asked for. My son was so upset that he in turn was rude to Amber. I do apologize for that. It was the first time I have ever seen him be disrespectful to an adult. Not sure if Amber was just having a bad day, or if she doesn't like teenagers, but the way we were treated really didn't feel very good. Kudos to Cliff for helping to diffuse the situation. read more

I had malysa do my hair serval times. I went from a weird brown to a beautiful blonde in no time ! Little do no damage to my hair, a wonderful time at the salon which is very clean and modern. I had many (150?) tiny highlights done and the result was amazing ! Even when I came back months later with a total hair-accident (I put auburn on it which turned red) malysa fixed it and i was back to blonde. I love the cut she did on me and appreciated all her advice as far as care and overall knowledge goes. She is a very experienced and professional hairdresser, that actually takes her time on the client VS rush rush in and out. She is extremely experienced with colors and knows how to cancel out certain pigments. Finally a hairdresser that understands her craft and that color is chemistry not a game ! She asked me serval times if I was comfortable and if the water temperature was good for me, else wise she would adjust to my favor. The hair wash was a total relaxer, I was tempted to fall asleep in that chair. I'm overall very pleased with the service provided by malysa and the staff at this location. I will definitely keep coming back here for an amazing service and great results on my hair. I also bought some leave in conditioner at the salon and appreciated not being pushed by anyone to buy some random product. I felt I was in good hands and malysa helped me choose a product that meets the needs of my hair day to day. read more

If I could give 0 star then I would , unfortunately I gotta give them "a" star.. Not courteous , u walk in and they just stare .. Would absolutely not recommend coming here .. read more

Only one person working and told me I couldn't get a hair cut. They need more workers for sure. Not to mention her bad attitude.

Worst service ever. Malissa had a bad attitude as soon as I walked in. She turned my brother down because she thought his dandruff on his head was nits. Soon after, I took my little brother to another place and they said that it was dandruff. Malissa should be ashamed of herself talking to a little a kid the way she did. read more

Malysa does my hair all the time. She is very professional and very nice. Shes also consistently asking if i like it or if she needs to make adjustments. She is cery courteous and overall i had an amazing experience keep it up malysa !! read more

Supposed to close at 5:00, walked in at 4:32. Were told that they were booked and nothing was available. Sales clerk was very impolite especially when my husband pointed out that there was no one in there. Trouble is absolutey no one was there and no one was busting down the door to get in there either. Will not recommend this place of business, really bad customer service. read more