I definitely prefer this location over the kingwood location as it is much less chaotic and very…read morecalming. I went in today for a facial with Ashley. She did an amazing job and is very knowledgeable!!! Absolutely love her personality. Also Birzabeth is an amazing massage therapist. She is very knowledgeable

What concerned me most was the pressure to sign up for a membership, which was not clearly…read moreexplained upfront and felt misleading. After signing, it became difficult to get clear answers regarding billing and cancellation terms. Transparency and customer care are extremely important, especially in a service-based business, and I did not feel valued as a customer. Based on my experience, I would not recommend this place and strongly suggest others carefully review all membership details before committing or consider alternative options altogether.

*****Black & Woman Owned & Operated.***** This young lady…read moredefinitely has great skills and is very professional. I'm so used to going to EWC and anticipating the hot heat & pain. Well my experience here was nothing like that. She has a lovely, cute shop with accessories for your wax or health sale. Looks like she'll be adding more to the shop soon. I was greeted with a warm welcome and the shop has a nice Fall aroma to it. During the session the wax temperature was warm enough to get the job done and not burn me. The PLUS is that the removal was a very low pain level compared to what I'm used to. And know that it has been 2 months since my last wax. She actually got all of it done in less strips too. And yes I was very Silky Smooth. She gave me a sample of her serum to use and educated me on how to use it along with her other products. And she's very personable, we had a great convo as I'm not one to talk during sessions. I highly recommend everyone to visit this salon and check her out. New members get a major discount so check her website out for that. And let her know Requel from Yelp, referred you!

Yalllll this place is soooo AMAZING !!! Customer service is good , the place is soooo cute and pink…read more!! But baby the wax !! Yall it felt like she wasn't waxing for real ! I was in my head like ahhh it's gonna be some left !! No ma'am she got it all !! She's so through and made my experience so good especially after being traumatized by one of the "big" wax places! She has a forever client in me ! I'm sending anyone I know lol yall but no fr she's so good ! Give her a try , I just changed your life ! Your welcome

Hello, $78 including a tip for shellac manicure and regular pedicure. They kept trying to ask me to…read moreswitch to a more expensive pedicure smh. One thing I don't like is for u to keep asking me about the services when u know it's already expensive. I would never pay this on a normal day however, my 2year anniversary is coming up so I only did it for that day. I prefer to paint my own nails and save money sorry. Services: I had to ask do they offer beverages and I chose a Diet Coke. I asked for a straw too. Smh. I do want to point out that the ladies were gentle and that's what I'm looking for. Atmosphere: It was peaceful and they played tranquil music. They had TVs but they were not on. I used the massage chair at the last minute and it felt ok.

I walked in for a mani and pedi and asked for a classic French. I loved how my toes turned out, but…read moreI was really disappointed with the results on my hands. The French tips were super thick, and my cuticles were cut way too much. I let the nail tech know I wasn't happy and even showed her my thumbs -- she only fixed one nail and ended up cutting my thumbs shorter than the rest of my nails, which really hurt because they were my natural nails. When I went to pay, the total was $111. I didn't leave a tip because I genuinely wasn't happy with the service. I told the lady at the front that I would come back later because I wasn't satisfied, and she was incredibly kind and apologetic. Meanwhile, the nail tech who did my nails just stood in the back sipping her Stanley, watching me -- it felt so petty and unprofessional. When I came back, someone else was at the front. I explained the issue, and the nail tech who originally did my nails came and just stood beside him while I was talking, which honestly felt like she was trying to intimidate me. Thankfully, the man at the front sat me down and fixed everything -- and I was really happy with the final result. But honestly, it wasn't just about the nails. What hurt the most was the lack of care and the way I was treated by the first nail tech. I left in tears. I wish I had gotten her name, but the experience left a really bad impression. Service matters, and kindness goes a long way -- especially in this kind of industry. I'll upload pictures of the before and after And the cuts may not seem bad but my cuticles HURT anytime they touch water

I did not have an appointment to do my eyebrows and I walked in and they had me in and out within…read more10 minutes! Thankful for their quick and great service! And yes, my eyebrows looked exactly how I wanted

Absolutely NO...DO NOT USE THIS SHOP HIDDEN COST due to…read moreregular length, poorly filled and poorly shaped and poor service & old polish was used. I couldn't leave because they had already taken so much time until other shops were closed. This place has nice decor.. But not worth the hidden cost and extra fees for normal length nails. The nail tech was arrogant and slow and rude. Her work was poor and it took over a hour for me to get the horrible nails below. She should be fired or replaced.

She is extremely disrespectful she doesn't know what she was even doing I told her what I wanted…read moreand she said that she was gonna do what she wants

amazing and always so thorough. Isswori is the best! she's there every Sunday and will do the best…read morework!

Love this place! My nails have never broken and the colors are very nice. This is the salon I go to…read moremost often!

I've been coming here for more than 10 years. Great service, very clean and Jenny, Tiffany and Nan…read moreare the best!

Please open a waxing place here !!! 14243 E Sam Houston…read morePkwy N Unit 500 Houston, TX 77044 United States

My first time getting a brazilian wax in 2+ years where she didnt tweeze me afterwards. Her mini…read moredescription said "she gives great brazilian/bikini wax" & "nothing short of exceptional". Personally I would not agree. Hopefully next time theres more attention to detail. I will definitely be booking with someone else.

Expert, professional service; clean,comfortable and friendly environment…read more I look forward to my appointments.

The service at Kingdom Retreat is professional and a total experience. Ms Latrice knows her…read morebusiness. She loves "Hair". She will access your hair and take care of it like it's hers. It is always a pleasure to visit her.

Sheryl was very kind and informative. My first full face wax and it did not hurt at all!!!…read moreDefinitely returning!!

This was my third or fourth visit with Sheryl for a full face wax. She is amazing! I get so many…read morecompliments on my eyebrows! And with Sheryl a full wax is truely a full face wax. She is caring with her clients and makes sure you are satisfied with her work. I'm always trying to support small businesses and I'm glad I have found her!

I have been eyeing this place for a while now. I've been wanting to splurge on a massage and a…read morefacial especially since I hear of all the benefits of both. I finally took the plunge and made an appointment online. I accidentally made my appointment for my facial on the wrong day and didn't notice until I called to truck change the time. The receptionist changed it to fit my needs. Rose did both my facial and massage and did amazing. I will definitely be going back to get both done monthly. I will definitely be trying other things this place for other things

Unprofessional!! My first time visiting this establishment…read moreand I arrived 15 minutes early, because I knew that I probably would have paperwork to complete since this was my first facial. My appointment was for 1 pm with Rosa and at 1:10pm I asked front desk how much longer do I have to wait for service. Another 5 minutes passed by making it now 1:15 pm I left. I will give my money to people who want my business. If I was late to my service I would either have to receive services for the remainder of time of have to reschedule. So it is not fair nor professional to do to your clients.