Just before the pandemic hit - I switched hair salons and started coming here. Boy - am I glad I…read moredid!! Not that there was anything wrong at my last place, but once you find a hair stylist that you truly trust - going to the salon becomes so much less stressful. Aimee is an amazing stylist! She listens and remembers what you like and don't like. She also isn't just thinking of your style on that visit but how to improve it each time going forward. I have dark hair and have always wanted lighter highlights (lowlights - I don't know - see, this is why I need Aimee). She has helped get my hair to the right color so that it accepts the lighter shades without looking like Bozo. In addition to Aimee, the salon itself is bright and cheerful. All of the employees there are welcoming and kind. They offer an amazing array of products too. Highly recommend Aimee and Tove.

Tove Hair Salon is the best! I can't recommend a better place. The salon is clean, bright and fun…read moreand Tove and her team are amazing. I've been seeing Aimee for a few years now and she has transformed my hair. I have always loved what she has done for me and she always exceeds my expectations. After moving two hours away I continue to come here because it is simply the best! Such a talented and fun group!

Recently relocated to Maine and out of all of the moves we do as a military family, I have to say…read morethat the most stressful part for me is, finding new personal care spots such as a hair salon. As someone who has had a vet horrible hair cut experience, I dread trying to find the one to take a chance on and willingly go months or years waiting to find the right one. I took that chance with Starz and didn't ask for anyone in particular but I just so happen to get placed with the perfect stylist, Chrystal! She listened and gave me the exact cut I was looking for. She's so sweet and personable and great to chat with. Before you know it, your are in and out. The price is a little high for a cut ($45), but I will gladly pay it again and again knowing I won't walk out looking like a butchered sheep dog. I highly recommend Chrystal for your hair needs.

For the highlights, the color came out great but then for the cut... basically looked like an at…read morehome hack job. Asked for it to be fixed but she didn't really know how. I'll be going somewhere else to try and get it fixed. And for the haircut, I just asked for a basic bob cut with the front angled down a bit. Instead I got about 3 different lengths with the front being the shortest.

I'm not sure I've ever been more disappointed with a haircut in my life. I had an absolutely…read moreterrible experience at Looking Glass. I was optimistic about my visit because I had a pretty good experience two years ago when the salon was on Maine Street. This time, I needed the dead ends cut off of my hair and wanted to have my layers touched up. My hair was quite long, and I knew that I'd lose quite a bit of length because I hadn't had it cut since August. When I arrived for my appointment (made the day before) in the late afternoon, no one was out front. I walked in and a few moments later a woman walked out, surprised that I was there. She asked me if I had an appointment, and then saw that I did, but told me they had closed early so no one else was there. She asked me what I was looking to have done, so (as I had on the phone) I explained that I wanted a shampoo and cut. She asked me at least three separate times for what I wanted, to the point where I said I had spoken to someone named Stacy on the phone yesterday and explained what I wanted to her. Turns out it was actually her, and I guess she had no recollection of anything we discussed or even the fact that I had an appointment. I sat down in the chair for my shampoo, and for the next twenty minutes was essentially berated for the quality of my hair. First, she noted that my hair knots up really easily. Which it really doesn't... I have straight, relatively fine hair that is pretty easy to deal with. She was attempting to run a "wet brush" through it and was having a difficult time, probably because the bristles weren't strong enough to really grab in and hold up against whatever loose tangles were in my hair. Instead of just working through it, she brought up my hair "knotting up easily" at LEAST three more times. She then proceeded to make the following remarks while looking for a reason that she was having so much trouble: "I put a LOT of conditioner in it." "Have you brushed it today?" "You must put it up a lot." "You must blow dry it every morning." "Do you put a lot of product in it?" I don't know why she had such a hard time with it, because no one has ever struggled to manage my hair. Anyway, once she started actually cutting it, she switched to making remarks about how DRY my hair is. Over and over and over again. She told me I wash my hair too often, use the wrong products, wash it the wrong way. I love to get advice on beauty-related things, but it's nice if they come as gentle suggestions rather than blunt remarks/criticisms. Isn't the point of going to a salon to feel beautiful? I felt anything but once I left. Every time I've had my hair cut elsewhere, a shampoo is always paired with a blow dry. Just makes sense. This time, I was immediately informed that having my hair dried after the cut would cost TEN additional dollars. So I said I'd pass. I appreciated the heads up, but thought that was a pretty ridiculous price jump. At the end of the cut, she kept asking me "are you sure you don't want it dried? I don't want to send you out with wet hair." I was damned sure I wasn't going to pay an extra ten bucks at that point. She gave it a once-over with the blow dryer (to clear her conscience?), and then I was done. At that point, alarm bells were going off in my head, so I wanted to get out as quickly as possible. When I got home, I decided to use a wet-to-straight tool to style the cut for myself. From a distance, I was fairly pleased with the outcome. Then, to my horror, I looked in the mirror and had a friend take a picture of the back. My hair, not only much shorter than I thought it would be, looks like a damned agricultural terraced field. It seems that Stacy cut my bottom layer by several inches, to the point where it aligned with my shorter blended layer. Instead of cutting that layer to match, it seems as though she just snipped at random so that my top layer is now roughly 1/4 inch shorter than the bottom and not blended at all. And when I say "roughly", I mean that a drunk person could have done at least as well if not better. All in all, after the way I was treated during the cut, I was at least hoping for a decent outcome so that I could forget it and move on. Instead, I'm wearing my hair in a bun until I can find someone I trust to fix it because it's literally embarrassing. Worst haircut of my life.

I loved my hair! I got so many compliments on it. She listened to everything I wanted and it came…read moreout perfect. The lack of 1 star is due to the location and the fact that I felt like I couldn't get a word in the woman was talking so much. I would definitely recommend this salon to a friend just tone down the chatter a bit

I've only had standard haircuts at Bei Capelli and I've had very positive experiences each time…read more Brittany (Level 5) has consistently given me excellent layering that I can effortlessly style. Also, I once had a haircut done by Kaitlyn and I can easily say she gave me the best hair washing experience I've ever had to the point I'm considering just booking her on random occasions when I need a deep clean wash. The space is beautifully decorated and I like the lounge area (there's one downstairs and upstairs). You can enjoy coffee, tea, sparkling water and a granola bar while you wait for your appointment. Have never had an issues with the front desk, they've always been polite and kind to me!

Had a great haircut done by Liz today. I showed her a photo of a previous haircut I had gotten done…read morea few years ago at another salon and she used that as a guide for today's haircut. Really happy with the result.

I've followed 4 Friends from their place on Stevens Ave to their new location on Washington Ave. My…read morefavorite stylist, Sharon, is unbelievably kind and talented but the whole staff is so warm and friendly. They really make you feel like part of the family. When I left for college, I made sure to fly home from New Orleans every time I needed my hair done. Sharon always perfects my haircut and highlights -- I 1000% recommend her for all your hair needs!

I got my hair butchered by Stephanie...and the worst highlights ever, I had to get them done 2…read moreweeks later...she has no idea how to color or cut hair..Sadly I actually paid her almost 300 dollars !!!!! Complete robbery... I told her you are the professional please give me a cute cut with highlights, she did nothing...my hair is awful.... Do NOT go to this salon....They will rip you off and leave you with crap hair and say, oh but come back, I will fix it and charge you more!!!! NEVER AGAIN...the worst place I have ever been! DONT GO.....

Jamie was so amazing and talented at the challenging act of trimming my 18mo son's hair. I would…read morehighly recommend her!

My little sister was visiting for the night and I decided to take us to get our hair done while she…read morewas in town. I had set up an appointment at the place I normally go in South Portland, but that turned into a comedy of errors which left us with no one to do the work and no idea where to go instead as a walk in. Many calls and research results later... We were setup with Lillyanna. So experienced that she was able to handle us both at once. Happy smiles and very aimiable to chatting. My sister got blond highlights and a protein treatment before a lovely set of beach waves. She was over the moon. My idea had been full color, but i agreed with her professional opinion about highlights being a better choice since i can't afford the time or cost of routine color work. Very often, things go wrong so they can then go VERY RIGHT for you. This was that time. Her work is on point, excellent manners and professional. My sister made me swear our next sister beauty day, we come back to Lillyanna. I agreed. It is not, NOT a low cost experiance. It is her years of being in the profession you pay for and she is worth it.

I had my hair cut by Stephanie for the past 18 months. In general, I was quite satisfied with her…read moreprofessional skill and personality. I never cancelled or missed an appointment. Three weeks ago I called and left a message on her answering machine requesting an appointment as soon as possible. One week later, after receiving no response, I repeated the call. No response. I tried a third time a few days later with a similar outcome. Finally, I went to her studio wondering if there was a family emergency or illness. She wasn't in but a colleague said she was fine. I left my name and telephone number, asking Stephanie to call me. Five days later no call. I believe Stephanie owes my an explanation for her behavior. If I in any way insulted her, then she should tell me. A clear character flaw.

I've been seeing Kristen at Diva for a few months now. I'm writing the review right now because I…read morerealized in the last few days that for an undetermined amount of time- for the first time in my life- I haven't hated my hair. You see, I'm a Jew. Aaaand I'm a gay Jew. Yeah. Doubly blessed. What that means is I have a curly mop of hair that at its best can make me look like your cute, disheveled mad scientist and at its worst, like I stuck my finger in a light socket. If my hair gets too long, I look like Jesus (thin curly hair doesn't lengthen well). If I brush it, it becomes a Jew fro. If it's too short...well I'm already a stereotype. I've let hair stylists have their way with me because frankly, i gave up. I've had some interesting asymmetric haircuts (think flock of seagulls). But Kristin has managed to manage my hair. And she does it in a no fuss, uncomplicated, friendly way you wish every lady in your life could be! No, but seriously, she tamed the fro. I don't hate my hair. I even like it.

I got an amazing haircut from Jessica. She truly listened to what I wanted and executed it…read moreperfectly. The salon itself has a wonderful atmosphere with great music and lighting, and Jessica made me feel completely comfortable and relaxed. It was the first time I had ever had a blow out after a haircut too! I will definitely only be going to her from now on!

Always great job done. Friendly staff. Fun visits. I have been going to Karen for years. Always…read morehave had great results from her hard work and attention