after explaining that I could not get into the waitlist while at this location I was told it would not be more than 1/2 hour wait. after watching 2 people get their haircuts I thought great ! I'm next but two people who walked in after me were called for their cuts needless to say with no explanation or comment from the woman in charge I simply left this rudeness and lack of customer care was uncalled for so I left and was not stopped needless to say I won't be back I'm off to where I will receive some courtesy and proper service read more

Always poor service.. the computer is down, come back in an hour try back...no procedure for que customers... Been going for years and most times it's "something" , last time was .. "we close in an hour " no customer's waiting.. I think it's just the lack of wanting to do work ..you can tell a lot by body language... Looks like tik Tok shop for a vac razor so I can do my own haircut from now on ... read more

I waited for 45 mins, was checked in online. 2 guys came in 15 mins after me, and when they took the first guy they thanked him for his patience. I walked out, and I'm never going back. read more

Tried to make an appointment on line. The supercuts app is not workable most of the time. I spent 10 minutes unsuccessfully trying to make an appointment. I called, at 11:15 and was told I would have a short wait but was next on list. I got to Supercuts in 5 minutes and was told there were two people waiting ahead of me and it would be 25 to 30 minutes. Unacceptable and misleading. Never again Supercuts read more

I've had my hair cut three times by Susan and I highly recommend her! She does an excellent job of reducing bulk and adding shape and movement to my thick, coarse hair. She's also a lovely person and I always enjoy seeing her. read more

I had a great hair cut by Alecia in Dover last week. Thank you!

Loved my last visit 10/11/2020 !! They are doing an awesome job with the COVID !! I had my hair appointment with Kathy and she is awesome!! Listened to what I was going for and looked at my photo and gave me the cut I was asking for And talking with her was kismet..we just clicked!! So glad I've found her I've been looking for someone new read more

I have been coming to the Dover Supercuts for over a year now to see Nicole for waxing and hair. I have been by every stylist they can't lift my hair to blonde, but Nicole told me different. After a year of highlights I am officially blonde. Thank you for taking the time and becoming a good friend. Nicole is professional, efficient, a smile to light the room. Please request her You won't regret it! read more

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I have been getting great haircuts here for over 15 years . I have never had a bad experience would recommend it to anyone that's wants a great cut from a friendly stylist for a reasonable price. read more

I went to the Super Cuts in Dover NH. I received a shampoo blow dry and haircut and it cost me 39.00. I was charged extra because it took 40 mins. Keep in mind I have thin hair and short so I shouldn't have been charged extra. The last time I went there was last summer, things have really changed there and I won't be back!!! I really wasn't impressed with the haircut if it had been real nice I wouldn't have been as upset about the cost. read more

Susan is a genius. I asked her to have fun and work her magic to fix my hair and totally delivered. In the words of my husband when I got home... "Oh wow!". read more

Cassie butchered my hairSaturday!! Awful!! Just lobbed off a big chunk of hair! Didn't lift it up or anything! It looks so awful! The manager tried to do the rest of my cut and she had no idea how to do layers either but was very professional and likeable. She said there was no charge and I honestly had no intention of paying a cent anyway. I have to keep my hair up in clips impossible for me to wear it down after what she did! I'm so angry and we have no recorse, we're just at the mercy of those holding the scissors! read more

Okay this review inparticular is for Adam. I've gone to this Supercuts a billion times, they always do fine. BUT- this time it was REALLY a great job. I had Adam as my stylist who I have never had before, though apparently he's been there for years. Though his haircut did take longer than usual (usually its like 10-15 minutes, it was more like 30 minutes) it was WELL worth it. He was friendly, talkative, and very funny and more importantly he knew exactly what he was doing. I am calling ahead next time to ask for him, particular. I've heard many people say the same thing about him. He gets some flack from the other stylists there for taking longer with haircuts, but seriously--- well worth it. My hair looks fantastic. The cut was like $15-- I paid $25 because I wanted him to know what a great job he did. And I dont mind it took a little longer, infact it made me feel good he wanted to do the job right and exceptionally well instead of just fast. go adam! read more

"15 Minutes" doesn't mean an hour. If you want me to wait an hour to get a Supercut, tell me that it'll take an hour to get to me. How can their perception of time be so distorted? Can't comment on the service because we haven't received any yet. Been here before, it was okay, but posting here just to make sure that you know if it's busy, they'll drastically exaggerate the amount of time it will take to get your Supercut. read more

I had my first cut the Wednesday before thanksgiving. Since it was the day before a holiday I fully expected a wait but I barely sat down before my name was called. I had Susan as my stylist. She listened to everything that I wanted and gave advice to improve my cut. She was extremely efficient and I was in and out in a matter of 20 minutes with a hair cut that I adored. I am currently on my way to get my second haircut. read more

I had Susan as my hair dresser and she did such an amazing job with my hair. I didn't give her an easy task to work with but she did an amazing job!!! read more

The wait is terrible even if you call ahead, uncomfortable seats. They need more stylists and don't even bother trying to walk in.

Susan is great! I love that you can sign in online and request the stylist you want. Thanks for the great haircut Susan!

My haircut was horrible i had to go to another place to fix my hair, hairstylist wasn't sure she was doing the fade correctly and had to ask another stylist if she was doing it right i was very unhappy and will never go to supercuts again read more

I went there feeling nervous no one ever gets my hair cut 100% not even 50% well I got a young girl named Taylor she hit 100% amazing exactly how I wanted it we joked if you mess up don't worry it'll grow well she didn't mess up we had an amazing conversation and she really made me comfortable I would follow her anywhere thank you so much Taylor read more

Good guy cut for my friend. I asked for a wash and a blow out and ended up with so much product on my hair. I was not happy at all. As a result my style fell flat. I was not happy. They were not going to charge me but that was not the point. I left $20 on the counter and left, ticked off that I wasted my time. I have really thick hair and hate hotel showers and thought I would pay to get a good wash and style. Was I ever wrong. Three stars for the guy cut. Zero stars for mine. read more

I had the most amazing experience at Dover Super Cuts. I usually do not like getting my hair cut at any salon but the staff was very welcoming and made me feel comfortable. I was very happy with my hair cut and the service that was provided. Britney is the person who cut my hair. I would definitely recommend this salon to others. Britney was helpful in determining what products I should use to take care of my new hairstyle. read more

I had my hair cut washed blow dry and in the end it was exactly the same as when i went in!! They must be told to keep them coming but never again. read more

Horrible experience, it's a total 50/50 I recently went in asking for a high fade specifically to keep three inches on the top and use a #1 clipper on the sides, but the lady that cut my hair did not listen whatsoever and decided to buzz my complete head not happy at all with some of the people that work here read more

Terrible haircut girl who cut my hair had to ask another stylist on how to do a fade I got upset after my haircut and went to another place to get it fixed read more

I don't have enough good things to say about Supercuts... I have been a customer of Britney's for a few years... She is a fantastic hairdresser and she is VERY knowledgeable about hair... She is always very positive and upbeat and I am always looking forward to getting a fabulous haircut or color done... If Britney isn't available I have been to almost every other hairdresser there and have always walked away with a great haircut... I get stopped on the street and at my place of employment with inquiries of where I get my hair done... As you can see I am a VERY satisfied customer and would recommend this salon to all my friends and in fact my mother is now a customer as well... She too has had awesome service!!! Thank you to all of the fantastic staff!!! read more