I have been going to Supercuts for years. Other than the turnover in stylists they do have experience stylists to choose from so when one leaves I have to test out other ones until I get an excellent one. But I'm not so sure I'm going to go back. I received an offer because they said they miss seeing me at Supercuts and giving me $10 off my next haircut. Below you will find what they sent me a few minutes later. I think if you Express gratitude to your customers and offer them something and then realize you offered to show them gratitude by mistake you should stand by your show of gratitude! Here is the message: Dear Valued Guest, We recently sent a promotional message offering $10 off a Supercut haircut. Unfortunately, this offer was distributed in error and is not a valid promotion at this time. We sincerely apologize for any confusion or inconvenience this may cause. We value your business and appreciate your understanding. We look forward to serving you at Supercuts and providing you with the excellent service you expect from our team. Thank you for your continued support. The Supercuts Team read more

I had the BEST shot stylish cut for my wavy hair that I have ever had here. Emily did my cut and I was even taken a tad early and it is the absolute best wash and go haircut I ever had really. Emily was also very sweet and friendly. Can't recommend this location enough. read more

Supercuts - Hair Salons Near Me - Citrus Heights, California

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Was told it would be a 15 minute wait. Waited over an hour for a simple haircut. The woman kept taking people with no appointment before me because they requested her personally upon walking in. read more

Fair Oaks Target pad location is a great spot for a hair cut. I recommend this place!

Yesterday I stopped in for a haircut since my stylist was booked out and desperately needed one before some events coming up. I'll be honest I was nervous. My last haircut here was in 2014 and they chopped my hair, I was reassured by my Stylist Kwan that she had been doing hair for about 20 years and would make sure my hair was even and matched the picture I showed her of the way I like my hair. With my trust in her hands, she began trimming, halfway through my haircut she asked how my bangs looked and I said don't trim any shorter than that after seeing them. She was really sweet and had good conversation so I left a tip, but I probably won't be back, it's higher than I pay with my stylist I go to and when I got home upon further inspection, the sides of my bangs were noticeably choppy and uneven and didn't frame my face well like I asked. To be fair the rest of my hair looked alright and the shop was nice, so I'm leaving 3 stars, but I wouldn't recommend Kwan doing your hair despite her experience. read more

Supercuts - Hair Trim by Kwan, looks alright minus the sides of my bangs.. - Hair Salons Near Me - Citrus Heights, California

Extremely poor scheduling. Our normal Supercuts location closed sadly, so we gave this one a shot. I won't be back. When I called ahead I asked how long the wait was, the man on the phone said 15 minutes. I told him we would be there in just a few minutes to get a cut. He hung up, and we drove over. We arrived about 10 minutes later. One person in front of us, had not called ahead, checked in, then we were up. I told him I called ahead, he checked us in. So far so good. 20 minutes later, another woman and the man who walked in in front of us are called up for cuts. It has now been over 30 minutes since I called, and when I ask why the person who came in after my call ahead is going in before us, he says he didn't put us in when I called. Somehow telling him we were on our way did not inspire him to add us to the schedule, or ask for more information if that was what was needed. Turns out there is a man next to us in the waiting area with the same problem, only he was on the waitlist. We will find a better salon to replace the one that closed. read more

Went in after calling to schedule a cut. Was able to get an appointment in fifteen minutes. I saw a lady named Amy. She was fast, very professional and cut my locks from 10" to 1.5", since I was tired of dealing with it. Initially she was a bit hesitant, expressing that many women have buyers remorse at such a great change. I assured her I would not. I appreciated the suggestions she had offered, though. Her hair cutting techniques were perfect. She didn't waste time. I didn't have to have my head placed in the sink. Yay! Instead she misted as she cut. I now have a perfect, short manageable head of hair that take less than five minutes compared to ten. My hair is in perfect condition. The salon was not overly noisy, which we all know can be an issue. Supercuts at Sunrise and Macy Plaza Drive was timely, cost efficient, and easy to get to. Amy was fun to chat with and great at cutting hair. Win win. read more

Just got my haircut at Supercuts on Sunrise in Birdcage. Katie did an awesome job !! I would highly recommend her and this establishment. Thank you Katie !! See you next time !! read more

Needed a trim and wanted to have an under shave while trying to grow out my hair. I thought I needed to chop half of it off but The gal I got understood what I wanted, told me how much I'd lose if I cut off the previously dyed hair and opted to save it with a trim, and encouraged me to continue to grow it. 3 months later I'm happy with my decision and I'm about to go in for another trim! read more

$22 for a men's haircut? No thanks. There are so many other places around, some of which are local businesses with only one location... They charge much less, and give an equal quality haircut. read more

Went in this afternoon with my husband and our two sons. They all got their haircuts by the lovely staff. The stylists were all amazing and did such a great job on all of their cuts. We will definitely be going back to this location for every cut we need. Thank you all so much!! read more

I like to think of getting a haircut as a self care experience. Ask about family, the holidays, my pet's name BUT do not bring up POLITICS while you're cutting someone's hair. I had to hear Rhonda converse with a client for 15 minutes about the upcoming election. Not the place people, keep your opinions out of your job!!!! read more

July 14, 2024. Armina did a great job! 5 STARS for her. She has cut my hair numerous times in the past and that is why I requested her. Beyond Armina, it was a disappointing experience! I had to wait in an empty shop for about 10 minutes. That was not the problem Armina was in lunch and I have no problem waiting for the stylist I requested. The problem lay in the fact that two others, another stylist (blue hair) and the cashier (blue and white striped shirt), were openly gossiping about friends and the affairs they are having. This is entirely inappropriate work conversation. At least in front of waiting customers. After I was seated in the chair and my service begun, the blue haired worker began singing along to the music being played the shop. She continued singing along until she walked to the back. As if that were not enough, from the mirrors, I could see the one in the striped shirt picked and rubbed their nose. They did NOT clean their hand. They then processed to touch things on the desk. Perhaps it's just because the store manager was not there. Either way, those two need lessons on appropriate workplace behavior. read more

They always keep a record of how you normally get your hair cut but I guess they stopped doing that because I went there yesterday and they had no record of it and the stylist was rude. They also had music playing loudly which was annoying. I left and went to Great Clips where I got better service. read more

Why can't you give zero stars? That's what this establishment deserves. Took the two kids for a quick cut and style. The 13-year-old boy came in with Jonas brothers style hair and left looking like a new recruit in the Army. So that's just a trim huh? After the bottom layer had been buzzed I jumped over in an attempt to save the boy. But the hair stylist (if we can even call her that) didn't even stop buzzing. She said, "Oh, he said a 3 and a 5". Okay, well, I'm saying stop! Then she lectured the 13-year old until he cried about how he must tell her the proper numbers before he sits down. Seriously there were tears. To get the 10-year-old girl's hair blow dried after her cut? $40. And yes, that's on top of a fee for shampoo and a fee for cutting. My total was $58 for her. Just totally insane. When I asked about the price breakdown, I wasn't able to view a price breakdown or understand what costs what and why, I was just told that's the cost of blow drying for everyone. This was a horrible experience and no one seemed to care at the salon. Apparently the "stylists" (again, loosely translated) are running around managerless. read more

Supercuts - Hair Salons Near Me - Citrus Heights, California

Seriously they wanted $60 for blow & curl when I had my hair washed at home. Ridiculous & I'll never be coming back for a just a dry & style. I pay less for better style, dry & cut from my great salon lady Danielle in Rocklin. So much for being close to home. Disappointed and feel ripped off. Definitely calling corporate & complaining read more

Supercuts - Seriously they wanted $60 for blow & curl when I had my hair washed at home. Ridiculous & I'll never be coming back for a just a dry & style - Hair Salons Near Me - Citrus Heights, California

I've been to this Supercuts multiple times and though my experiences before weren't the best the one today takes the cake. Went it to see how long the wait would be to get a wash cut and blow dry. The girl at the counter said 15 mins and a stylist turn around and very rude said "That will be between $50 and $70 depending on how thick and long your hair is" which I have NEVER had someone tell me my hair cut cost would depend on how long my hair is. but I told her that was fine and she said "probably more!" I said "More than $70?!" she said yes. she seemed annoyed that I wanted more than just a cut when when I told her that was fine she just acted like it was annoying I wanted a cut. I told her thanks but no thanks Ulta charges me $55 and I get all I asked for here PLUS a conditioning treatment. I wouldn't take my dog here with the horrible service. read more

I made an appointment 45 mins in advance. Only To find out she had an appointment not on books and i was going to Have to wait. Adios read more

Received my second horrible haircut today from this location and of course when I return, they're closed. I've gotten haircuts from every lady who works there and they've all been to my satisfaction and more. But today I got another BAD fade from the same lady. Meri.. I am very very displeased with the fade you gave me. This is the second time in less than a year I've had to return to get it fixed. But this time the store is closed so I must work tomorrow looking like a piece of crap. I will return because the other ladies there can all do a simple fade, and I will request not to be serviced by you. You need to either go back to school or get glasses. At least there's no charge when you return for a bad fade or cut. It was a person in line behind me at another store an hour later that said " did you just get a haircut?" " you need to go back and have them fix it" So embarrassing! read more

love the color my hair turned out. Ballie did an amazing job, will definitely be back

We've been coming to this location for a couple years. My son has sensory struggles and has always had a very hard time with haircuts. We discovered Armina at this location and he now has no problems getting a cut. She's so great and keeps him entertained and asks him tons of questions. No one has ever gotten close with the clippers and she did a full haircut with clippers today!!! This is huge for him. If you have a young child with sensory overload I HIGHLY recommend Armina. read more

3 stars is "A-OK", 4 is "Yay I'm a fan" and I'm letting you know just in case you don't understand the star rating or think that 3 stars is a low rating. I am not necessarily a fan of Supercuts but they are in fact OK. I've been to a few different locations and I have never left thinking I need to schedule my son's next appointment. My son has a regular barber but if I need to get him a haircut and he happens to be closed, I look around for the nearest place to give him that urgent haircut. Supercuts is everywhere so... in we go. The people working here were very polite. The woman giving my son his haircut was nice and offered him a lollipop afterwards which was very sweet. Customer service is not a problem at all at this location. The reason for A-OK is because the haircut was not the greatest. Some areas looked very choppy and there was not good transition between the top hair that is longer down to the neckline which was shorter. I asked her to make it as short in the back as possible but still he could have gone shorter. She used both the scissors and the clippers so I thought it wouldn't be hard. I didn't want him showing scalp but close enough. The haircut worked because he had grown it out longer than he likes it but it's not my favorite or his favorite place to go to. At least he didn't end up with a hairline that made him look like he had a crooked 10 inch forehead like at one of the other Supercuts. True story. read more

This morning I woke up angry with my hair that was almost down to my waist and incredibly thick and unruly. I walked into this Supercuts Location about 30 minutes after it opened. I was greeted immediately, when asked what she could help me with I replied that I needed all this hair off. Get rid of it. It's too hot and too much work. Stephanie is the stylist who cut my hair. She was friendly and professional. Did exactly what I wanted (even though my request was vague stating simply the length and that what was left needed to be less lol) the end result was better than I had even dreamed! The price was fantastic, she recommended some excellent products with no pressure to purchase. All this was done in less than an hour. I couldn't be more happy with my visit today!! Thank you! read more

Next door to icing on the cake Fast and cheap, decent service but a terrible parking lot.

Always get a nice haircut. Ladies are all very friendly. Fast and easy!

Had switched from night shift to day shift for training, and being done for the day at 4:00 pm and not knowing what to do with myself, I decided I needed a haircut, and they were on the way home. Decent pricing....and I am happy with the service. I like the "good participation" by my stylist (damn it, can't remember her name). She is Armenian....the reason I know, when I made a joke about being Eastern European, almost fully Romanian, she told me. When I proceeded to tell her my part to stage a coup d'etat, use Russian Military in exchange for my northern border with Ukraine for Russia to put missles, I would then arm the Armenians to take back the land the Turks took from my hero, nee ancestor, Vlad Tepes. She laughed, wished me good luck, and thanked me for looking out for her people. I am sure they deal with crazy people all the time, but for to have fun with the conversation, it was just awesome. Oh, and...... Any recruits for my army? read more

Did not listen when I specifically asked not to cut 5 inches off. Told the woman multiple times, nor was it necessary to cut that much off. Told her to cut no more than 2 inches, if it was needed. She said it wasn't and that 1 to 1 1/2 of hair would be cut (which was fine with me). Can't remember her name. Would definitely give 0/5 stars if I could. read more

This is the worst Salon I've ever been to I thought I run over there and get a haircut on my lunch I got an hour lunch that receptionist said it'll be 15 minutes 45 minutes later still no haircut no acknowledgement no apology for the wait and nothing I will never recommend Supercuts to anybody ever again you are the worst customer service hair cutting place I've been to read more

Stephanie thinned my hair down to half of it's original thickness and left me with choppy bangs and extremely short layers. I was so upset I went in for a refund read more

I hate giving Supercuts a less than perfect review, having enjoyed working for the company a while ago. There was nothing wrong with the place itself, everything was clean, the products were organized, etc etc. Right when I walked in the front door though I felt like I was annoying all the employees in there. The receptionist wasn't up front to sign me in (she wasn't on break....just in the back somewhere) and a couple of the hairdressers just stared at me. When the receptionist finally came up, she was rude and dressed totally ridiculously. This is Supercuts....not a Lady Gaga concert. While I was waiting, I noticed she was rude to every single person who came in. How does this girl have a job in customer service?? The only reason I'm not giving this place one star is because Sara did a decent job on my hair, and once I initiated a conversation with her she was nice. read more

Went for a haircut here with my boys and cannot be more happier then ever.No one has done a better job at cutting my hair in layers then Armina.Meri always cuts my boys hairs and they absolutely love her bc she takes the time to listen to how they want their haircut.we will keep going to them to get our haircuts. read more

Meri is amazing. She works with your hair and doesn't just chop blindly like other places do. My hair is really curly and unruly and i don't trust anyone else but her to cut it. It's been 3 years and ill follow her wherever her career takes her. read more

Jamie is my hair designer, she is one of the BEST. When I first started seeing Jamie 3 years ago, my hair was thin and lifeless. Because of her expertise in cutting, my hair is finally healthy, thick, and looks fabulous again. I'm constantly being stopped and asked who does my hair. I highly recommend Jamie if you're looking for a great hair stylist that will make you look like a million bucks and create a new image for you. She's great and has a super personality to boot! read more

Came in to get my sons hair cut. 30/40 min wait so I set an apt for 5:30. Showed up at 5:27 and was told 10/15 mins ‍ wtf is the pint of an appointment as these dumb asses just look at each other aimlessly. The blonde dummy needs to learn what an appointment means!!! read more

I got a haircut here 12 days ago. I was in a rush because of an upcoming vacation, so I just popped in. There was a 30 minute wait, so I waited it out. I asked for a super simple cut- one length, all around. My hair is wavy, but I did not expect it to be difficult. Fast forward to today, when I decide to straighten it and it's so uneven in the back. It looks awful. I called and politely asked for them to fix it- they declined and said their policy is that it had to be done within 7 days, which meant I had to pay full price again- even though THEY screwed up. I'm so disappointed. read more

Great haircut and fast service. During my most recent visit Meri the shift manager was awesome, very genuinely polite, gave me the exact haircut I wanted, and was able to get me in and out in about 15 minutes. I've been going here for about a year and always seem to get a different stylist, but I have yet to have a bad experience. read more

Wow!!! Great service! They do call ahead appointments so the wait is very minimal. I have been coming here for many years and although most of the staff do a very good hair cut, I HIGHLY recommend Jamie! She does as good if not better than the $55 plus hair cuts I have gotten from high end Salons. Thanks Jamie!!! read more

I go here for eye brow waxing due to pricing. It's $10 to get them done and I've only had issues twice and it was with the same lady. Unfortunately I can't think of her name, she's older than most of the girls. There are 3 girls that I really like. Lucy is the absolute best for eyebrows, and Sarah is a close second. I always get compliments after they do them and everyone is always surprised when I tell them I went to supercuts. The other girl I really like, I believe her name is Mery. She remembers me when I go in, and is very personable. I've had her cut my hair a few times and she's been great! These girls are the reason I return to supercuts each time read more

I love supercuts! I used to go to the one in rancho where Jo Ann worked, but she moved to this location! They have always done a wonderful job cutting my hair! It's been 8 or 9 years now! read more

Excellent customer service!! They were having trouble with payment terminal but kept things moving