super nice and accommodating to my impulsive last minute appointment. recommend to anyone looking…read morefor a new shop.

I have been going to Tina for years now and I love this salon. I always feel very welcome and my…read morehair looks great every time!

Business owner posted a brief, salty response about how they've contacted me numerous times. This…read moreis false. Look at the rest of their reviews. With an average of three stars, it's clear that they don't know how to handle customer service correctly. I stand by what I said. In my review, I mentioned they never replied to me. I received no phone call, no email, no messenger pigeon, nothing. Quit hanging on the laurels of your Sewickley location and actually stand by your obligation to SERVE people and own up to (multiple) mistakes.

Really hard to choose a rating. I was very much between a 2 and 3. I found this place because my…read morefriend just moved to the area. I live in Pittsburgh, so it was a bit of a hike for me to schedule an appointment here. But for a good salon I am willing to make the trip. I scheduled my appointment for a Saturday 2 weeks in advance. I specifically went here because they were an Aveda salon and I had been to and liked other Aveda places in the past. They have a super organic feel that I keep wanting to revisit. There is brand loyalty at it's finest. Upon arriving the staff was extremely friendly, offering me their list of services and something to drink. As I was taken upstairs to get my hair done, I was escorted by the girl who was going to do my hair. So I sit down and tell her what I want and the first thing she says is "we don't have enough time to do a full highlight. Especially with how much hair you have. You'll have to come back to finish that" This is the point in which I should have said, "Okay, thanks anyways!" and walked out. Come on! I am a new customer. If this was an issue for you, you should have asked me when I made my appointment 2 weeks back if I had long or thick hair. Amateur move, Vans. Now the whole visit I am basing what I have done on the time schedule they set. I felt rushed and as if I was taking up too much of her time. I hate feeling that way at a salon. I should feel relaxed at a place like this. And above all, I work a ton and definitely don't have time to make 2 trips to your salon for a service that should be done in a few hours. Second I was asked if I wanted my hair blow dried. I said "if you have time" because she clearly was busy as her phone is ringing to tell her the next customer is there. Hello! It's snowing outside! If you want to ask me this question in the heat of summer, by all means, go for it. When it's snowing outside, if your salon let's me walk out with wet hair, shame on you! Third thing that sort of irked me. I was charged for a cut. But she cut my bangs and did a small amount of thinning of my hair. If you are going to charge me for a cut, take the time to trim up my hair, please! Overall, I left feeling like I paid $100 +tip for nothing. 1.) I thought the color was too yellow. In some lights I look at my hair and think it looks like a box color that didn't quite sit long enough to highlight all the way. Perhaps she gets a lot of people in there and opts to go more conservative. ( Not one person noticed I had highlights put into my hair because it was so close to the color it was when I went in! And this was the first I had it done in 6 months! ) One thing I learned is I'll never hit up a salon without an example picture of what I want. 2.) I felt like I got a half a haircut and paid full price. I even had to specifically make her go back and do SOMETHING with the side swooping bangs I wanted. She put no layer or texture to them... just cut them with a hard edge. I went home and immediately cut them myself. This is probably a great salon for people who live in the area and need a simple service done. I just don't see myself returning. NOTE: I did tell them via email about my concerns. Got a call that day, which was awesome of them. The owners had the employee working call me. Props to the owners for that! Unfortunately the call I received was sort of an apology and it's also not our fault because you have lots of hair type of voicemail. It's already super uncomfortable to complain to a salon. It just made me feel guilty. I don't want to go in and sit with the same girl for an hour around a salon with employees who think I am just there complaining. Seems so... I dunno, embarrassing and awkward? I am also so swamped at work that I don't have time to go back in their hours in the next few weeks, so by then my "window of fixing the problem" will likely be closed. Overall just very :(

The check in service was good, the requested service was average, the quality was substandard, the…read morerecommendation, just not there. Let me tell ya about it. On 5/21/2026 my wife and I go in to get a hair cut. Now we pay $18.00 each plus a $10.00 each for a tip. The advertised price for senior citizens is $16.00 each so first of all there's a $4.00 overcharge. Once we get home I looked at my wife's hair and my jaw literally dropped. It was the worst haircut ever received there and we went there pretty regular. As we're in the check out line at the grocery store yesterday my wife notices my hair uneven in the back. Do they ever keep the same hairdressers? I had a girl the first time who was a U.S. Airforce Veteran who did a great job, then another girl who did a great job, then this time in I had a girl who did a fair job. My wife has a girl by the name of Kala who did a great job, then another girl who did a great job, then a girl who did a horrible job. My wife is so upset over it and I can't say I blame her. I attributed it to either a high turnover rate or were timing it all wrong that the good ones only work through the week days. I think we're going to try Supercuts across the street. Truly disappointed in Great Clips and not going back. We felt like because we got there about 29 minutes before closing time, they rushed on cutting our hair. While the others assured everything was good, they'd trim eyebrows, see if you wanted sideburns or not, squared in the back etc. we received none of that not even mentioned. No more Great Clips for us. If I can give $20.00 in tips for what should've been $34.00 in cuts, I expect better service in the end.

I went to the Great Clips on William Penn Highway, Easton, Pa. Briana was my stylist. I asked her…read moreto shape my hair and trim. I left there with a crew cut. My hair was super short. It's been 2 weeks now and it's still pretty short. Go to Great Clips on Dryland Way Easton. Marsha and Joyce are excellent. I will never go back to William Penn Highway location. Haircut special was 6.99 worth every bit.

Great experience I had the manager Gina let me say she is so good she listens she explains. She…read moresuggest she told me what would work better. What wouldn't do well on me she told me the products that I need She's very outgoing and personable. She knew what she was doing a true natural I am so glad I found her!! She's adorable. You've got to ask for her. She rocks!

Gina and her staff were amazing! Everytime I come in from Hawaii I always get my hair highlighted…read moreand my kids hair cut. In Hawaii, I get so many compliments on Gina's work. Gina does amazing blonde highlights. This is the best hair salon in Pittsburgh! The atmosphere was light and welcoming.

Long time customer. My hair styles have changed with time, and each one is crafted! Always so very…read morepleased with the imagination and technique Brenda uses!

I followed Colleen from a previous salon. She never lets me down. Love her cuts. I explain what I…read morewant and she always does a great job.

Excellent service and staff. They worked quickly and professionally. I was impressed by the display…read moreof Godly characteristics and kind nature.

very nice professional and I really love goin to get my hair done there been going for a while when…read moreable to I recommend Primo Hair Studio to everyon.

Alright so I was a bit hesitant of mall salons...(the fake nails, the big hair, the stretchy black…read morepants, the platform flip flops)... you know what I am taking about girls. BUT I had a surprisingly pleasant experience here! The woman that did my hair was really personable I believe her name was Debbie. She was really friendly but didn't talk my ear off (sometimes when I get my hair cut I debate bringing my iPod...kidding...not really). Pro: Great hair cut, friendly service, made an apt that same day with my sis and they could take both of us (it was during a Steelers game), didn't over style my hair Con: Could have been a bit more organized... Overall: Solid hair cut, great service! I paid $40 for a haircut (shampoo,cut, blow dry, straighten) which seems about average... Tip: My hairstylist Debbie told me about a sale they are having in October. All Services 20% off. I plan on going back and getting some highlights...thanks, Deb!

Was Ok. Made an appointment but still ended up waiting 30 minutes to get a hair cut…read more 3 stars is given because my haircut was good and my hairdresser was friendly but did not talk my ear off, which I appreciate.

Horrible customer service! I went there as a walk-in, first…read moreof... the only person who greeted me was the ONLY girl busy giving a cut, (by the window), The other 3 people: one was standing looking at his phone, second guy in the middle (bald guy) just sitting on his chair on his phone and not even looking up, last girl at the end cleaning her station. Girl by window and next to guy asked if I had an appointment, I said "no", then she asked who could take me and none of the other 3 said anything, bald guy didn't even care to look up and the last girl looked lost. Look, I'm not asking royalty service, but I work at a salon and have done customer service for years; this is unacceptable. My family and some friends just moved to Verona and even though we don't have many options in the area; I definitely won't be recommending this place; HORRIBLE! I rather travel somewhere else farther and get a proper customer service!

Mark is AMAZING! I wanted to try the shop as I was going for something different. He was extremely…read morefriendly and patient, especially since I didn't really know how to articulate what I wanted! He shared some knowledge......I believe it's an upside down cut! It looks great and I received many compliments! He will be my barber. He is local and talented! I would definitely recommend him!