Beeare of Maria. I don't think she knows what she's doing. Tall, skinny, long haired lady who is high as a kite I'm sure. Oh, And since when do they charge $30 for a men's haircut? I couldn't wait to get out of her chair. read more

Had a great experience getting a cut from Ninva today. Very detailed and super friendly during my visit. Got out the door fresh and happy with a Nice cut!! Thank you Ninva!! read more

This was my first time ever to any Supercuts, went there when they reopened May 2020. My hair was long during quarantine I just needed a cut. The stylist did not deliver on the style I requested, I asked for a layered Bob cut and came out with a choppy cut and a mullet hanging from the bottom. Nothing I can do, once it's cut it's cut! What made things worse, everyone I came across told me what happened to your hair, it looks terrible. Suffice it to say will never return. read more

I came in to get a haircut, I asked for a fade. What I got looked like someone put a bowl over my head and trimmed the sides of my head. It was the worst haircut I ever got. I had to go to a barber to fix my haircut. I will never go back to a Supercuts again. read more

SELINA IS AMAZING ! First she repaired probably my worst hair cut ever then the second visit she gave me a GREAT CUT I've been in the area for just over a year and FINALLY found my person! The location is a bit hidden but completely worth it to get a cut from Selina! Thanks Selina! read more

I got a men's haircut from a lady that has been working there for 20+ years (I don't know her name). I said that I liked my hair short and spiked on the top and she barely cut anything, it looked as flat as when I came in after she said she was done! My haircut didn't even last more than 3 minutes!! Plus, she left me with stupid looking pointy hair on the sides (as seen on picture) and didn't even bother to ask me if the haircut was up to my expectations. Terrible experience and customer service, I feel like I was ripped off of my $21.5. I didn't bother to leave a tip as I was so disappointed. Will not be going back there that's for sure! read more

Supercuts - Head - Hair Salons Near Me - BURBANK, California

I had a great experience today with Lisa. She listened to what I wanted and gave me a good haircut. I will be back.

I read the reviews online and I thought to myself. "It can't be that bad. They can't screw up a guy's haircut." It was a train wreck. The place was busy so they were spending ~10 minutes per person. The end result was un-even, un-styled and generally awful. It seemed like they had no formal training. You would be better off cutting your own hair blindfolded and saving $16.00. read more

Wanted a quick trim.. Somewhere cheap, fast, and nearby.. I typically go to Carlton's Hair international in the Burbank mall, but every time I go there I know I'm stuck there for 4-6 hours with shampoo, cut, color, and blowdry.. Plus this time around, my hair is so damaged from my last visit that I wanted something simple. Just a quick trim. I was recommended by my neighbor to go here... So I tried it. Called on a Saturday at 2pm... They were available. Got there in 5 min. They washed my hair, got my quick trim (10 min), and didn't care to blow dry, so I was out in 15 minutes or so.. The fastest trim EVER. I ended up buying some product on my way out.. Gina, the lady who cut my hair (not sure if I would recommended her specifically) .. Sold me on the product.. And I was out. $20 for shampoo and cut.. Not bad at all.. read more

Ani cut my hair and did a blow out. She did a wonderful job, salon quality. I love a good blow out and she gave me a blow out that lasted me 5 good hair days with a little curl to give me some style. I had a great experience, I don't normally go to Supercuts but I would definitely go again to see Ani! read more

I have been here a lot and the past few times I went to get my hair cut they screwed up my hair and I have had to go back for them to "fix it". This time I went back and requested my money back and they wouldn't give it back to me. It seems like some of the workers don't care about anything but tips. This one lady practically butchered my hair. I am never going back there. read more

I would give this Supercuts location a zero for the worst customer service. My son and I arrived at this location 20 minutes prior to 6 pm closing time today on a Sunday evening. My son needed a quick haircut which normally takes only 10 minutes to complete. We were notified by the male stylist that he is unable to accommodate us since they were closing in 20 minutes. He was almost finished with the other customer. There was no one waiting ahead of us. What kind of customer service is this??? The management team should consider looking into this matter. The stylists seem lazy and rushed. Do yourself a favor and avoid this Supercuts location. It is overpriced and the customer service is terrible. This is my local Supercuts, but sadly I will not be returning anytime soon. Please do not come here, you will be wasting your time and money. There are better options from other hair salons that are way more affordable, but still provide a quality haircut. read more

Stefano cut and highlighted my hair today and did a fantastic job!! I love how it came out and I'm so excited to be going into summer with a new look! Highly recommend to anyone who wants to look good at a very reasonable price! read more

They tell you 5 minute wait time and I've been sitting here for 25 minutes and still no one is available. Very unprofessional. Been bringing my kids and myself here for many years. This is the last time read more

I have been going to Iris for over 20+ years, I can't imagine anyone else cutting my hair and styling. She is precise, very confident and has great costumer service skills. I enjoy getting my hair washed, cut and styled by her, I walk out from SuperCuts refreshed and happy. read more

I had one of the best experiences here, first time coming in a definitely coming back my stylist Gloria did such an amazing job helping me figure out what style would best fit me. She's really mellow and easy to talk to. The most important part was that she helped me transition into bangs and I'm extremely happy. Would def recommend. read more

This is a great place to get a haircut. They also provide other services like waxing, hair coloring and styling. The stylist are always friendly, bubbly and polite and the salon is always clean which is a plus in my book!! read more

Went in and wanted good haircuts for my kids. That so didn't happen. Terrible horrific haircuts. I asked them to do one thing and one of the hairstylists (if you can call them that) did something else. I told them to stop cutting their hair and both still continued cutting their hair. Both my boys now look like Floyd and Lloyd from dumb and dumber. DO NOT GO TO THIS SUPERCUTS! They do not know what their doing. read more

I'm going to concur with the other most recent review, I got my hair cut by Selina yesterday and she was amazing! Seriously best haircut experience I've ever gotten at Supercuts. I hope management sees these reviews and gives her a big raise because she deserves it. Great job, listening to my needs - I don't get my hair cut often, I usually hate having it done, and don't really care about style more than ease of managing it. She got it done and it looks awesome, plus she is really easy to talk to. read more

I had a great experience at this salon! Ani is so talented! She layered my hair so well and made it look fullerShe's the best! They also had a nice sale going on so I purchased some hair products. The wait was super short and everyone was friendly! read more

When your stylist of 9 years moves away it's hard and scary to find someone new that you can trust. I got so lucky with Stefano! He made me feel comfortable from the get-go​. Stefano is an expert​ stylist. He gave me a high-end​ salon cut and blow out for an incredibly​ affordable price. I definitely found my new stylist. read more

Supercuts - Hair Salons Near Me - BURBANK, California

Love this Supercuts and I had been coming to this location since 1994. Iris is a great stylist and I feel good every time she cuts my hair. Thank you Iris read more

Came in about a week ago and got a nice haircut from gloria, quick and easy. Had never really been into a supercuts but the vibe in here is nice. read more

Gloria did a fantastic job blow drying my hair. She got rid of all my toasty split ends and left my hair looking like it was straight from a Pantene commercial. She was very charismatic and fun to have a conversation with. Great sense of humor. Moral of the story: we are now friends on Facebook. Would definitely recommend! read more

Supercuts - Hair Salons Near Me - BURBANK, California

Cless was an amazing help and I am looking forward to coming back in exactly 5 months for another cut. (Lol.) She knew exactly what I wanted and she had amazing humor. This supercuts also always has a nice calm ambience whenever I go. If you have the pleasure coming at a chill time and happen to get Cless to help, you're in for a treat! read more

All I wanted was my asymmetrical hair cut straightened up and cleaned up. However, my stylist lobbed off the huge chunk of hair on my left which is where the majority of my hair was. After she said that I could still keep the long hair in the back maybe. I had a mullet at that point, and I was like, are you serious?... Just cut my hair, let me pay, I gotta get outta here. It is literally the worst experience I've ever had at a haircut place. I provided pictures of what I wanted. PICTURES. And yet the stylist did not understand what I was saying. And I think that literally. She could speak English, but I don't think she understood what I was trying to say. I think she might have been Eastern European/Lithuanian. I'm not sure. All I'm saying is... go to this place if you want. You might have a decent experience. All I know, is that I did not. Take that with what you will. read more

I really, really recommend coming in and getting your hair cut by Selina. She cut my hair last week and she made my experience 100x better than I had ever expected. I have long, thick hair which makes it really heavy and I never know what to do with it. I just wanted a trim, and expressed my concerns to Selina and she was great in understanding what I needed and wanted. She was very meticulous when cutting and checking with me throughout to make sure we were on the right track. I LOVE my hair now! I'll definitely be coming back to Selina. read more

This location is a piece of shit! Avoid at all costs!! Even though you make an appointment you will still have to wait at least 30 minutes... They had one person working the entire store... And they were taking non-appointments over the people who scheduled... Disorganized. Rude staff. Awful experience. Avoid! Avoid! Avoid! read more

I usually only get my haircut once a year... it's a pretty standard haircut, which includes a 3 inch trim for my long layered hair. When I came in, Stephanie was more than helpful to give me advice on how long my layers can be, she even suggested framing... Something Ive never heard of. Stephanie was probably the most helpful person I've had all these years, after all these haircuts. I would continue coming here as long as I got advice such as this. read more

New managment at this store I think The store is allot more friendly and better with their haircuts...everyone should give them another try

Came in at 5:45 pm, store was empty. Was greeted by manager and was told it'd be at least 15 minutes as the stylist was on her break. While we were waiting, phones were ringing off the hook and no one was answering them. The store was left alone and empty while three employees were in the back talking. When the stylist returned from her break, she seemed unmotivated, tired and downright unfriendly. I simply got up and left. read more

I was in the area and had been in real need of a haircut, but didn't want to wait a long time. I went to this SuperCuts and was able to be seen right away by Stefano and he was very knowledgeable. Usually supercuts has a rep of being the "no frills" salon, but he actually took the time to really evaluate my hair and give his suggestions. I could tell he did not have the one size fits all approach which I appreciated. I am always on the go and being seen quickly and taken care of quickly without compromising quality is of the utmost importance to me. Stefano did exactly that. I would recommend going to him, my hair turned out great exactly what I needed! I have had people mess up my hair before and people chalk it up to the you get what you pay for mentality, but not here. The price is great $25 to get a good hair cut with a good stylist and not having to jump through hoops of making appointments and waiting a long time. I highly recommend asking for Stefano to guarantee a great cut and for a great price. read more

My 2 sons and my husband went here for haircuts and it was a complete disaster. Gloria was their "stylist" and she turned one of my sons beautifully styled hair that needed a trim into a complete buzz cut, despite my son and husband telling her they didn't want her to use clippers and wanted her to use scissors instead. My husband's hair is too short and the poor guy looks half bald. When I called to complain, Gloria answered the phone and showed no remorse. She actually told me there were two witnesses who saw her cut their hair and who will say they never told her to use scissors. Really?! Instead of apologizing you want me to talk to witnesses? Not once did she show a shred of caring, even after I told her we are never coming back and are writing a letter to the corporate office. As a matter of fact, her reply when I said that was, "Is there anything else you need?" WOW. What a mess. Stay away from this place and definitely don't go to Gloria. read more

I recently dyed my hair elsewhere and they messed it up a bit and I wasn't happy. my hair is a medium length and I decided to chop it all off. Well not all. But I just came here randomly thinking I was going to get my hair chopped about 4 inches so my hair could be below shoulder length. STEFANO was so nice to me and simple but had a really great vibe. He definitely knew what he was talking about and bc of it he recommended some long layer so I said ok and we did it. And my hair now feels and looks so great. He added some sprinkles to the start of my birthday weekend.he really does know what he's talking about about and has a good way of recommending things. I came in. Got the cut, wash and blow dry. and was on my way. thank you so much for the big-little experience. read more

Love this place. Iris is the best. Hair cut, highlights and color. Always professional... Have never left disappointed. Iris is a great hair professional...I have watched her with clients of all ages from children to Young adults and seniors. She listens to clients and provided each with individualized service. I call ahead do I can schedule with the amazing Iris! Have been to high end salons and ended up not happy...Iris and this Supercuts never disappoints! read more

Very horrible experience for the second time I thought I'd give him another chance. She did not blow dry my hair after cutting my hair there was no customer service and very rude . My haircut is an even with stragglers all over the place grey black and she only used her spray bottle 2 or 3 sprays to wet my hair to cut it read more

I gotta say it's over priced and the customer service isn't that great. I came with my husband thinking oh I can blow dry my hair since I'm gonna be waiting anyway ... You would expect cheaper rate for being a corporate business. Been to better salons and prices have not been this ridiculous for a simple blow dry (not including shampoo or conditioner) Never coming here again. read more

I am really happy with my haircut. They had a wonderful catalog to choose from and it's really fast fast and a comfortable experience. Iris(the best stylist!) did a great job making it look like the one in the photo! read more

I arrived just as they as were opening. I was greeted with a smile and very quick service. The location was clean, uncluttered and well lit. The manager cut my hair (I don't recall her name). The haircut itself was great and so was the conversation. Since I've never been to this location previously, so I don't know why other raters gave it 1-2 stars. I had a positive experience and will return if in the area when I need a haircut. read more

If I could give 0 stars, I would. Here's what happened: About 3 weeks ago, I got my hair trimmed by the manager, Roger. He asked if I get highlights (I do) and said that a few times a year, other stylists come in from around the region to do seminars on up-and-coming trends. They were planning on doing a seminar on balayage, a type of highlight, and if I would agree to be their "model," they would do the treatment (usually $150) for free! I was thrilled. After dealing with my car breaking down and my laptop breaking (all in one week), this was exactly what I needed and couldn't afford. I told Roger I would check with my boss to get the time off, since it was on a Monday at 9 a.m. My boss said it was fine, and I called him to confirm. I arrived the day of the treatment at 8:45 a.m. The girl at the desk asked if she could help me, and when I explained why I was there, she said, "Oh, um.......Roger isn't here today, so we might not be able to do your treatment TODAY, but......um.........here, just have a seat and we'll take care of you! I'll come over and explain in a sec." So, I was confused, but sat down, thinking they would do some other treatment. 10 min goes by. 20 min goes by. The girl takes a phone call at the front desk. I overhear her say, "Oh, yeah he's no longer with us. He quit last night." She then started to cut a customer's hair who had just walked in. I put two and two together and realized she was probably talking about Roger, the manager who had offered me the treatment. Suddenly, a group of stylists gather around another girl who was sitting in the styling chair. One of them starts to put dye in her hair and explains what she's doing.....the balayage treatment. I am confused. Wasn't I supposed to be doing this? And why is no one talking to me or making eye contact with me? Why do I feel like the "inconvenience" they hoped wouldn't show up? The girl I had spoken with at the front desk finishes cutting her client's hair. I walk over and ask if I should leave, since it's obvious they've already started the treatment on someone else (and since it's now 10:00 and I've been sitting here for an hour). She goes," Oh! No! It's OK! We'll take you right now!" I'm ushered into the backroom where a different girl starts washing my hair. I ask if Roger quit and she says, "Yes, he did with no notice. But don't worry -- we're going to give you a shampoo and blow dry for free!" Um. I already washed my hair this morning... At this point, I am livid. People are telling me how "pretty" my hair looks to try to raise my spirits, but it's obvious they had no idea I was coming since Roger quit and were trying to scramble to figure out what to do with me. After the girl finishes drying my hair, I ask to speak with the manager. The Art Director from Santa Barbara who was performing the balayage treatment comes outside with me. I explain that I had to call off work for this. I either need to use my vacation time for a shampoo and blow dry or go unpaid for the two hours it took to wash my hair. I also said that I work in HR, so I understand how frustrating it is when someone quits with no notice, but that this was not handled correctly. If someone would have just been straight with me the minute I walked in, I would have walked out and not been a burden to them, which is how I was treated. The Art Director explained that she was so sorry and they would make it up to me. She took my information and said someone would reach out. It's been 2 weeks. Nothing has happened. For their lack of courtesy and professionalism, I'll never go here again. I also plan on writing a letter to corporate, describing what happened. read more