LISA! Was amazing! Best haircut ever! I just hope she is there the next time I go back.....

I went in today hoping I could finally get my haircut after the past few years because of the pandemic. Walked in for a haircut and was seated with an older woman stylist, long gray and white hair, skinny, with a very overly friendly demeanor. She at first seemed nice but it became a bit uncomfortable when she kept patting my shoulders or back acting like we were great friends and some of the comments she made as she was cutting my hair were just coming off wrong. She asked me what I wanted and as I was going to show her a sample picture, she cut me off and asked me how much length I wanted to cut off. I said about 6 inches and she made a big deal of showing me exactly what 6 inches would look like. Mind you my hair length was down to my lower back and I knew what I was asking for. Then she yanked my glasses off of my face instead of asking me to remove them. Then she just cut everything straight across one length all the while saying "don't move your head cause if it looks bad I'm blaming you!" To which I responded "I'm just sitting here" after she cuts around my entire head, she asked me "what next?" And I said "I wanted to get layers" and was about to pull out my phone again to show the sample photos and she ignored it, said "okay" and started pulling huge sections of my hair and chopped away. After going around my entire head she said "okay what next?" I said "well I wanted to get some curtain bangs as well but wanted it long below the jaw length." She pulled some hair from the front and asked "this long?" holding my hair down in front of my face and over my eyes so I couldn't even see and I just said "sure" so she cut straight across and said "don't worry I'm gonna layer it" I had my glasses off the entire time and couldn't see well in the mirror. Once I got home and started really getting a closer look, I could tell this was a really bad job. Overall, my hair looks terrible, very choppy and uneven, there are huge sections of my hair that are one length next to sections that are an even more different length. One side is longer than the other. And pretty sure she didn't know how to even do a curtain bang, but didn't want to say that in front of me. I did hear another stylist whisper to her as I was paying "I will show you how to do it next time." So clearly she was not using correct techniques. I wanted to just let it go and not go back and not say anything. But I really felt I needed to leave a review cause that was honestly one of the worst haircut experiences I have ever had. In hindsight, I should not have paid for this terrible haircut and experience. I wish I got a better look at my cut before I left, but I just really wanted to leave. If you are about to be seated with an older woman with long gray and white hair, thin, and wears glasses ... ask for someone else. read more

Supercuts - Hair Salons Near Me - Burbank, California

This is probably the best haircut I've ever had ever, I saw the hairstylist named Kless, and she did amazing. Definitely will come here again read more

I went in on 8/27 I was going to a concert that evening and needed a hair cut desperately. I managed to get an appointment. I walked in and was greeted instantly. Scott helped me out. (That's the name on the receipt) I felt so comfortable and talking to the stylist was as if I was talking to a friend. I was in and out less than 40 minutes. I highly recommend this location. Last minute hair cut on a Saturday they can take you in ! read more

Let me start off this review by saying my real name is not Jan. Jan is the name that I use for Yelp. The stylist I had at Supercuts didn't know how to deal with my texture of hair. I called ahead of time to ask if a there was a stylist who knew how to do and was comfortable with African or hair. I was told, "Um, I guess. I mean, we all get the same training." When washing my hair, Lisa didn't really get in there. There was no scrubbing. It felt like she was afraid. She spent most of the time on the surface and barely touched my scalp at all. She missed the back right section completely, never lifting my head off the sink to thoroughly scrub or rinse. She didn't put an appropriate deep conditioner on but rather a sprayed leave-on, that again she only put on the top and not at all within the hair or at the root. When she blow dried my hair, which is mid-length and by this point a tangled mess, it took her so long that parts of it needed to be re-wet AND her next appointment and several walk-ins had started to arrive. She then spent only 5 minutes flat ironing just some sections of the same hair it took her 45 minutes to blow dry! Again, she was not thorough. She was trying to get me out of her chair. She didn't attempt to flat iron it into any style, which is actually QUITE easy to do, and was going to send me out with my hair just laying flat on my head with no style or even part in it. I took out my comb and parted my hair down the middle, then put it back in the two pigtail balls I was wearing when I walked in. I looked exactly the same as wen I entered the salon but my hair was now LESS straight because of the rush job Lisa did on the flat ironing. When I video chatted with my mom that afternoon, she was appalled and said I should not have paid. By the way, the blow dryer Lisa used belonged to another stylist who was out that day and when I pulled my comb out of my bag to style myself, Lisa said, "Oh, you have your own comb?" What the... The fact that Supercuts has no stylist who can do African American hair in 2021 is unacceptable. Not just from a social standpoint but also profitability. Do some research. Black women willingly spend a LOT of money on our hair. You're missing a profitable demographic in the market. The fact that my "stylist," who is a manager of the shoppe I went to, couldn't admit that no one there could properly service me is even worse. My time and money were wasted. $69 after tip and I walked out looking the same as when I arrived...but with less straight hair. I'd have paid much more for someone who actually knew what they were doing. I'd actually planned on giving Lisa a $20 tip because I could tell she was struggling but at least had kept a good attitude. But, when she decided to send me out without finishing because other people were waiting, that's when she lost me and her tip was reduced to $7. read more

I called to make an appointment but was told they have no one at this time and I can come in and get a haircut without an appointment (even though I asked to be given an appointment, the insisted if I go now I don't need it). As I walked in 10 minutes later, there were three people there who walked in seconds before me and also didn't have appointments. Even though I had called beforehand, they made me wait 40 minutes until those three people got their haircuts. They promised me I would be next. Minutes before they were done, two people walked in, checked in and sat down. To my surprise, instead of calling my name, they called those two people's names afterwards. And when I asked why I am not next, their answer was, they had appointments, and I must wait even more, but "I will be next". That is when I lost my patience and walked out. I'm sure that they would have bumped me even further down if anyone else with another appointment walked in. SUPER RUDE! DISRECPECFUL, AND CONDENSENDING STAFF. Basically, if you don't want to be treated like shit, avoid this place!!! read more

All you need to know .... PRINCESS & SALINA are the ladies to ask for. You will not be disappointed!!! read more

Supercuts - Hair Salons Near Me - Burbank, California

This Stefano guy was the biggest asshole. I'm never coming back to this place. Haircut was horrible and this guy was so condescending.

Beeare of Maria. I don't think she knows what she's doing. Tall, skinny, long haired lady who is high as a kite I'm sure. Oh, And since when do they charge $30 for a men's haircut? I couldn't wait to get out of her chair. read more

Had a great experience getting a cut from Ninva today. Very detailed and super friendly during my visit. Got out the door fresh and happy with a Nice cut!! Thank you Ninva!! read more

This was my first time ever to any Supercuts, went there when they reopened May 2020. My hair was long during quarantine I just needed a cut. The stylist did not deliver on the style I requested, I asked for a layered Bob cut and came out with a choppy cut and a mullet hanging from the bottom. Nothing I can do, once it's cut it's cut! What made things worse, everyone I came across told me what happened to your hair, it looks terrible. Suffice it to say will never return. read more

I came in to get a haircut, I asked for a fade. What I got looked like someone put a bowl over my head and trimmed the sides of my head. It was the worst haircut I ever got. I had to go to a barber to fix my haircut. I will never go back to a Supercuts again. read more

I read the reviews online and I thought to myself. "It can't be that bad. They can't screw up a guy's haircut." It was a train wreck. The place was busy so they were spending ~10 minutes per person. The end result was un-even, un-styled and generally awful. It seemed like they had no formal training. You would be better off cutting your own hair blindfolded and saving $16.00. read more

Wanted a quick trim.. Somewhere cheap, fast, and nearby.. I typically go to Carlton's Hair international in the Burbank mall, but every time I go there I know I'm stuck there for 4-6 hours with shampoo, cut, color, and blowdry.. Plus this time around, my hair is so damaged from my last visit that I wanted something simple. Just a quick trim. I was recommended by my neighbor to go here... So I tried it. Called on a Saturday at 2pm... They were available. Got there in 5 min. They washed my hair, got my quick trim (10 min), and didn't care to blow dry, so I was out in 15 minutes or so.. The fastest trim EVER. I ended up buying some product on my way out.. Gina, the lady who cut my hair (not sure if I would recommended her specifically) .. Sold me on the product.. And I was out. $20 for shampoo and cut.. Not bad at all.. read more

SELINA IS AMAZING ! First she repaired probably my worst hair cut ever then the second visit she gave me a GREAT CUT I've been in the area for just over a year and FINALLY found my person! The location is a bit hidden but completely worth it to get a cut from Selina! Thanks Selina! read more

I have been here a lot and the past few times I went to get my hair cut they screwed up my hair and I have had to go back for them to "fix it". This time I went back and requested my money back and they wouldn't give it back to me. It seems like some of the workers don't care about anything but tips. This one lady practically butchered my hair. I am never going back there. read more

I got a men's haircut from a lady that has been working there for 20+ years (I don't know her name). I said that I liked my hair short and spiked on the top and she barely cut anything, it looked as flat as when I came in after she said she was done! My haircut didn't even last more than 3 minutes!! Plus, she left me with stupid looking pointy hair on the sides (as seen on picture) and didn't even bother to ask me if the haircut was up to my expectations. Terrible experience and customer service, I feel like I was ripped off of my $21.5. I didn't bother to leave a tip as I was so disappointed. Will not be going back there that's for sure! read more

Supercuts - Head - Hair Salons Near Me - Burbank, California

I had a great experience today with Lisa. She listened to what I wanted and gave me a good haircut. I will be back.

Ani cut my hair and did a blow out. She did a wonderful job, salon quality. I love a good blow out and she gave me a blow out that lasted me 5 good hair days with a little curl to give me some style. I had a great experience, I don't normally go to Supercuts but I would definitely go again to see Ani! read more

I would give this Supercuts location a zero for the worst customer service. My son and I arrived at this location 20 minutes prior to 6 pm closing time today on a Sunday evening. My son needed a quick haircut which normally takes only 10 minutes to complete. We were notified by the male stylist that he is unable to accommodate us since they were closing in 20 minutes. He was almost finished with the other customer. There was no one waiting ahead of us. What kind of customer service is this??? The management team should consider looking into this matter. The stylists seem lazy and rushed. Do yourself a favor and avoid this Supercuts location. It is overpriced and the customer service is terrible. This is my local Supercuts, but sadly I will not be returning anytime soon. Please do not come here, you will be wasting your time and money. There are better options from other hair salons that are way more affordable, but still provide a quality haircut. read more

Stefano cut and highlighted my hair today and did a fantastic job!! I love how it came out and I'm so excited to be going into summer with a new look! Highly recommend to anyone who wants to look good at a very reasonable price! read more

They tell you 5 minute wait time and I've been sitting here for 25 minutes and still no one is available. Very unprofessional. Been bringing my kids and myself here for many years. This is the last time read more

I have been going to Iris for over 20+ years, I can't imagine anyone else cutting my hair and styling. She is precise, very confident and has great costumer service skills. I enjoy getting my hair washed, cut and styled by her, I walk out from SuperCuts refreshed and happy. read more

I had one of the best experiences here, first time coming in a definitely coming back my stylist Gloria did such an amazing job helping me figure out what style would best fit me. She's really mellow and easy to talk to. The most important part was that she helped me transition into bangs and I'm extremely happy. Would def recommend. read more

This is a great place to get a haircut. They also provide other services like waxing, hair coloring and styling. The stylist are always friendly, bubbly and polite and the salon is always clean which is a plus in my book!! read more

All I wanted was my asymmetrical hair cut straightened up and cleaned up. However, my stylist lobbed off the huge chunk of hair on my left which is where the majority of my hair was. After she said that I could still keep the long hair in the back maybe. I had a mullet at that point, and I was like, are you serious?... Just cut my hair, let me pay, I gotta get outta here. It is literally the worst experience I've ever had at a haircut place. I provided pictures of what I wanted. PICTURES. And yet the stylist did not understand what I was saying. And I think that literally. She could speak English, but I don't think she understood what I was trying to say. I think she might have been Eastern European/Lithuanian. I'm not sure. All I'm saying is... go to this place if you want. You might have a decent experience. All I know, is that I did not. Take that with what you will. read more

Went in and wanted good haircuts for my kids. That so didn't happen. Terrible horrific haircuts. I asked them to do one thing and one of the hairstylists (if you can call them that) did something else. I told them to stop cutting their hair and both still continued cutting their hair. Both my boys now look like Floyd and Lloyd from dumb and dumber. DO NOT GO TO THIS SUPERCUTS! They do not know what their doing. read more

I'm going to concur with the other most recent review, I got my hair cut by Selina yesterday and she was amazing! Seriously best haircut experience I've ever gotten at Supercuts. I hope management sees these reviews and gives her a big raise because she deserves it. Great job, listening to my needs - I don't get my hair cut often, I usually hate having it done, and don't really care about style more than ease of managing it. She got it done and it looks awesome, plus she is really easy to talk to. read more

When your stylist of 9 years moves away it's hard and scary to find someone new that you can trust. I got so lucky with Stefano! He made me feel comfortable from the get-go​. Stefano is an expert​ stylist. He gave me a high-end​ salon cut and blow out for an incredibly​ affordable price. I definitely found my new stylist. read more

Supercuts - Hair Salons Near Me - Burbank, California

I had a great experience at this salon! Ani is so talented! She layered my hair so well and made it look fullerShe's the best! They also had a nice sale going on so I purchased some hair products. The wait was super short and everyone was friendly! read more

Love this Supercuts and I had been coming to this location since 1994. Iris is a great stylist and I feel good every time she cuts my hair. Thank you Iris read more

Came in about a week ago and got a nice haircut from gloria, quick and easy. Had never really been into a supercuts but the vibe in here is nice. read more

Gloria did a fantastic job blow drying my hair. She got rid of all my toasty split ends and left my hair looking like it was straight from a Pantene commercial. She was very charismatic and fun to have a conversation with. Great sense of humor. Moral of the story: we are now friends on Facebook. Would definitely recommend! read more

Supercuts - Hair Salons Near Me - Burbank, California

New managment at this store I think The store is allot more friendly and better with their haircuts...everyone should give them another try

Cless was an amazing help and I am looking forward to coming back in exactly 5 months for another cut. (Lol.) She knew exactly what I wanted and she had amazing humor. This supercuts also always has a nice calm ambience whenever I go. If you have the pleasure coming at a chill time and happen to get Cless to help, you're in for a treat! read more

I really, really recommend coming in and getting your hair cut by Selina. She cut my hair last week and she made my experience 100x better than I had ever expected. I have long, thick hair which makes it really heavy and I never know what to do with it. I just wanted a trim, and expressed my concerns to Selina and she was great in understanding what I needed and wanted. She was very meticulous when cutting and checking with me throughout to make sure we were on the right track. I LOVE my hair now! I'll definitely be coming back to Selina. read more

This location is a piece of shit! Avoid at all costs!! Even though you make an appointment you will still have to wait at least 30 minutes... They had one person working the entire store... And they were taking non-appointments over the people who scheduled... Disorganized. Rude staff. Awful experience. Avoid! Avoid! Avoid! read more

I usually only get my haircut once a year... it's a pretty standard haircut, which includes a 3 inch trim for my long layered hair. When I came in, Stephanie was more than helpful to give me advice on how long my layers can be, she even suggested framing... Something Ive never heard of. Stephanie was probably the most helpful person I've had all these years, after all these haircuts. I would continue coming here as long as I got advice such as this. read more

Came in at 5:45 pm, store was empty. Was greeted by manager and was told it'd be at least 15 minutes as the stylist was on her break. While we were waiting, phones were ringing off the hook and no one was answering them. The store was left alone and empty while three employees were in the back talking. When the stylist returned from her break, she seemed unmotivated, tired and downright unfriendly. I simply got up and left. read more

I was in the area and had been in real need of a haircut, but didn't want to wait a long time. I went to this SuperCuts and was able to be seen right away by Stefano and he was very knowledgeable. Usually supercuts has a rep of being the "no frills" salon, but he actually took the time to really evaluate my hair and give his suggestions. I could tell he did not have the one size fits all approach which I appreciated. I am always on the go and being seen quickly and taken care of quickly without compromising quality is of the utmost importance to me. Stefano did exactly that. I would recommend going to him, my hair turned out great exactly what I needed! I have had people mess up my hair before and people chalk it up to the you get what you pay for mentality, but not here. The price is great $25 to get a good hair cut with a good stylist and not having to jump through hoops of making appointments and waiting a long time. I highly recommend asking for Stefano to guarantee a great cut and for a great price. read more