Every time I made appointment here. We are always having to wait longer extended time than my appointment time. I have made arrangements . And there were other clients booked on top of my appointment time each time I have gone here. And I've noticed this never happens to anyone else there. Because I have other family and friends that come here . It's disappointing. Because they are sometimes some really great hair stylist here. I will be finding a new place to go to. read more

I've been coming to this location for over 10 years and have always gotten an acceptable scissor haircut except for two times. Stylists are nice and friendly and will carefully cut your hair. I always reserve a time slot ahead of time to make sure I get priority when I walk in. My most recent cut was by Nevaeh and she did a wonderful job on my thinning hair. There is usually some type of background music playing and adequate air conditioning to make the experience pleasant. read more

As soon as I walked in my daughter and I were greeted by all the ladies styling hair. A young lady at the front let me know the wait time and was so friendly checking my daughter in for her hair cut. Waited about 5 minutes on a Saturday afternoon. My daughter sat down with Grace, she was super sweet and gentle with her. She was very fast because it was a simple cut but none the less very beautiful. We loved our experience here. Will definitely be coming back. Thank you Grace, and the rest of the ladies there that day. Awesome customer service. read more

I live in Irvine and make sure I fit in my haircut with Janine when Im visiting San Diego. The best Wash and Blowout hands down!!! Thank you for giving my hair the TLC. I always leave the salon feeling fabulous read more

The girl was nice and everything, I asked her to cut just three fingers, maybe she is new or something but my hair is ruined. This one was the second time I went to get a trim but now idk if I want to go back. I don't know what to do my hair. I'm not mad, I'm sad I let my hair grow for two years and I was get scared for getting an haircut for this kind of problem. I'm just feel so sad I don't know if this can be repaired or getting a short haircut again. read more

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I finally got the chance to sit down and review this place. I booked an appointment on December 31st at 9am. Got there on time, got pleasantly and promptly serviced. This is what I asked for: a blowout. Yes as simple as that sounds, it wasn't at all what I got. I was so confused when she was done. It looked like she just dried my hair and thats it. No volume no texture nothing! My hair stops at my neck and paid 50$ for it to be dried. It looked like nothing, it wasn't styled -no body at home when I returned even though I went to get it done!!! I had to fix it up back at home before my party. I dont get it, if you can't provide a service or you don't have the training for it just say I cant! dont make me waist 50$ and 45min of my time. First red flags should ve been all the guys waiting to get their hair cut. I mean its called supercuts makes sense, but from now on just stick to that, cutting hair, nothing wrong at all with doing only one thing but doing it right, but honestly my experience was horrible, I didn't say anything, paid and left but both of you ladies who were there that morning know that none of you would've paid a cent for the poor outcome I got. I was fooled that happens but it sucks! read more

Not happy asked for a trim got a hair cut. Manager said she'll try to fix. I don't know if she can, We'll see read more

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I just want to say big thank you to Blake for all the previous visits. I really find comfort in her work. She is a great listener and provides quality results. I'm really appreciate how clean the store is and how quickly I am seen each time. They offer many services from waxing to hair grooming and cutting. I really appreciate each experience and look forward to my next. read more

I usually go to the Supercuts in La Mesa or another nearby barber, but Bonita is closer to home and they had an earlier appointment available. My experience was very positive. The 2 employees I interacted with were friendly and made me feel welcome. I believe Alessia cut my hair that day and I was very happy with the end result. She was very detail oriented and thorough, which was a big positive in my opinion. Although I like the La Mesa area a little bit better than Bonita, I plan to continue to get my hair cut at this location. read more

Don't know why I keep coming back. Every time I make an online reservation, they still see people who "checked" in before... it never fails! Expect to wait 45 minutes to an hour after your scheduled appointment to be seen. They do not have consistent staff, every few months it seems to be new people. Last time the stylist told my 10 year old daughter she wasn't properly taking care of the dye in her hair (we box dyed it for fun) and that it was ruining her hair... she was so sad after that she wanted to take it out. read more

Went in for a basic cut wanted a dry cut. My stylist asked why dry cut I told her I wanted a very precise straight across. She informed me that wet will be better way to go. She was right. Perfect cut. Wish I could remember her name. read more

Natti was super kind and knew exactly what I wanted as soon as I mentioned it. The cut didn't take as long as I expected and made sure afterwards that I liked it before excusing me from the chair read more

Great service with just one person working there being the phone answering service, front desk and the hair barber all at the same time Despite the wait, Bruna was very professional and polite. She did a great job trimming my pre self-cut hair and I will definitely come back again. read more

Grace was amazing. Kind, personable, and awesome with my daughter. I recommend her for a great shampoo, hair cut, and flat iron.

I am always skeptical of getting my hair cut, because it's short and you can really mess it up pretty easily. And honestly, not a lot of salons do short hair, or shall I say, do it well. So many do mostly these long hair styles and blow outs, etc. I have spent up to over $120.00 to try to get my hair done well by someone and can't say I've ever felt really satisfied. I just moved into the area and needed at least a trim to make life bearable!! I had no clue where to start so decided, wth, just let Supercuts trim it up for me...well, the Manager Janine was in and when I asked who cut short hair well, Janine said she'd cut it for me. I couldn't have been happier. She did an absolutely excellent job in no time flat...she really knew what she was doing! I totally recommend this Supercuts! read more

I used to go to Great Clips for years and my first experience at this Supercuts was superb. Everyone was very friendly and gave me exactly what I wanted. They also gave very helpful advice on how I could style my hair and always give suggestions whenever I'm unsure about what I want to do whenever I go in. I would like to thank Blake specifically. She is an absolutely amazing stylist and my new favorite person to go to. She gave me a really good fade and blended it perfectly, along with being a great conversationalist. She is very nice and I felt very comfortable the entire time I was there. I will be booking here and only here from now on read more

I want to thank Janine for fixing my hair. I got a haircut from the Supercuts in Eastlake and she chopped my hair it was visibly obviously crooked. I did not want to return to the same location to get it fixed by the same stylist and the manager at the Bonita Salon was able to fix it. She was amazing nice and very welcoming. Thank you Janine for taking me in last minute and fixing my haircut. read more

My son and I both came in and received great haircuts! Our stylist Blake was personable, friendly, and efficient. We will definitely be back again! read more

DO NOT COME HERE. All these 5 star ratings are scam. Literally, I came here and they did a horrible job. The ladies here have no clue what they're doing except for one of them. I would go somewhere else. read more

Got a decent haircut but the color job was atrocious. Agreed to a level 5 medium brown and left with black hair and color stain to my ears and forhead. The 10 min color was left on 26 mins and my hair was black. read more

Max was amazing, he made me feel real comfortable in his chair. Went to another Supercuts and felt very awkward . Glad I waited and came here, I will definitely be coming back for my next haircut. Thank you again Max!!! (: read more

Blake was efficient, precise, and comforting! As a women/non-binary person who likes a more masculine haircut, I asked for a young professional look and was extremely satisfied. I would definitely return to have Blake cut my hair again. read more

I sent my mom here for her birthday today, to get a blow out and her hair cut/styled. I wasn't able to make it due to work but she told me how great Melissa was to her! I was hesitant to send her here because when I think of Supercuts I think of a place where primarily males go to get their hair cut...I was wrong though. My mom wanted a quick in and out walk in so she decided to go here because it is very close to where she lives. She had no appointment and got seen quickly. As you can see from the pictures my mom has fuzzy wavy hair and the after picture is a sleek nice healthy look for 50$. She looks amazing and is ready for her birthday bash tonight. Thank you Melissa for taking care for her on her birthday I appreciate that. read more

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There is only two girls working (and they're working hard) balancing clients and phone calls so be prepared to be patient. Both stylists were very kind and communicative. My ten year old son and I both got cuts at the same time so I can say both stylists are great. Many people are quick to complain about wait times but the whole world is short staffed and it's causing the people who do show up to work so much harder and these two were kind and professional even when ten plus people walked in within five minutes of opening the doors. read more

Totally new crew due to covid....don't waste your time setting an appointment....actually just don't waste your time here

The girl with the shaved hair on one side said they can't do a tea tree experience on me because of covid. Lol. Which is a lie because the other girl was doing hair color and was shampooing someone else's hair in the sink- hair wash area. She then said is there anything else we can do for you? That don't make sense. Does covid disappear for certain hair care? read more

Today was the worst experience i have experienced;( I called to see if there were accpecting hair appointments and i was told that there were a 25 minute hair wait, so i took an uber there because my car was getting detail, when i arrived i was approached by a unprofessional stylist which i'm assuming that she's a manger!!! keep in mind there's couple of people in the salon already, this women said well the next appointment that is available is for 1:00pm then on top of that she said we don't do artificial hair!!! and she kept on saying that, that was the most embarrassing thing that i have experienced :( read more

The assistant(Teresa) was really good with my son. She took her time to make sure that the appliance are put on well on my son's teeth.

Went in for a quick trim! In and out quick with healthy hair! The woman working there (blonde hair) fit me in really last minute but was so happy about it cause I hate making appointments and so I am the exact customer super cuts is for ! Walk ins are actually welcome here ! read more

I was way overdue for a haircut because my regular girl quit, so I was in search of a new stylist which can be a struggle sometimes! I was a walk-in and they accommodated me right away. Janine(pretty sure that's her name) cut my hair and provided great service all around and I love how my hair turned out! I will definitely be returning to see her :) read more

have been coming here for years. love all the girls working there. fast clean cut! and the best smelling products! thank you

I'm not one to typically leave an unsatisfactory review. But I am so deeply disappointed and frustrated with the service I got. First, I had made an appointment for 1:30pm, which it was 1:55 by the time I got in the chair. But the biggest upset was the haircut itself. I showed Valerie what I wanted & mentioned wanting to maintain the length and just clean up the back and sides a bit, shaping to what I showed her. I felt heard when she confirmed leaving the length on top, thinking she understood. However the result was much much shorter and nothing close to what I showed her. Buzz cutters were used at one point and I even stopped her saying, "I didn't want it short," but she reassured me it was just her method of cutting the "little hairs". I should have known right then. Especially when she would pause to talk, not focused and just very distracted throughout the process. And to further add, I was charged the $25 price of a cut and shampoo & was not even asked if I wanted my hair washed. Which I did, but the wait time set me back and I ran out of time so didn't even bother asking . Very upsetting to have to pay full price for some one to butcher my hair & not even receive the full service. I've had lots of great experiences with thisSupercuts location before. But will not be returning and advise against it to others completely. read more

The whole staff is friendly and does a great job! Melissa, and Erica are usually my go to stylist! I usually go in during the mornings during the week b/c that's when there is less of a wait. They don't take reservations and it is first come first serve but the wait is usually 10-15 at most b/c they have a handful of stylist working. They are all professional and remember you like friends! read more