I went to see Yang Ja for a touch up for my Japanese straightening. I am in love with her for how knowledgeable she is and dedicated she was to what I wanted. (I have thick pacific islander hair) if you want to a hair stylist that is experienced and knowledgeable about hair management she is the best to go to. I had a bad experience at the last salon I went to for a Japanese straightening touch up that left my hair uneven and I didnt like what my hair looked like. Yang Ja fixed my uneven lengths and helped me understand what products are harmful for my hair and what hair practices are best for to manage it. If you're looking so a hair stylist with knowledge on how to manage hair and someone that is experienced with Japanese straightening 10/10 recommended. read more

I can't comment on the quality of the services, as I never actually made it to my appointment, but I can certainly comment on the incredibly rude and unprofessional customer service. I booked an appointment with every intention of attending. Unfortunately, a few hours later, I realized I was going to be held up at work. Rather than simply not showing up, I reached out in advance to explain the situation and ask whether there was any availability later that day or if I could reschedule. To my surprise, I was told that I was being "disruptive and inconsiderate" and instructed not to make appointments unless I was certain I could keep them. For context, I hadn't even had this appointment booked for a full 24 hours, and I was making a genuine effort to communicate rather than leave someone waiting for me. I completely understand that cancellations and scheduling changes can be frustrating for a small business, but unexpected circumstances happen, and there is a professional way to communicate with customers. Being spoken to this way simply for trying to give advance notice and explore alternative availability was completely unnecessary. I've honestly never experienced anything quite like it. I'm actually glad I got to see how potential customers are treated before spending my money here. Needless to say, I won't be rescheduling or considering this salon in the future. read more

Got a haircut here last month and I love it! Yangja is so knowledgable and she gave me information about my hair and how to care for it which is amazing, I usually don't get this type of information when I get my hair cut. She took great care of my hair from the wash, to cut, and the blow dry and style. Her salon is nice and clean and I love the aesthetic! I'll definitely be back to get my hair done again by her read more

BB Hair Studio - Hair Stylists Near Me - Chula Vista, California

I love my new haircut! I'm so glad I found Yangja. She did an amazing job on my hair and gave me a lot of knowledge on how to care for my hair type. She is also very friendly and her space was comfortable and easy to find. read more

BB Hair Studio - Hair Stylists Near Me - Chula Vista, California

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I've been searching for a stylist who knows how to work with my thick hair for years now. The last time I cut my hair was almost 2 years ago because I was not a fan of my previous cut. That experience made me very hesitant and cautious about trusting anyone with my hair. Yangja is an absolutely gem and I am so glad I found her. She taught me how to work with my hair and gave me a beautiful cut. She is patient and kind and talented with those shears! I ended up trimming off about 8 inches and I an so happy with the results. If you have thick, frizzy Asian hair, Yangja is your go to. read more

If I could give 0 stars I would. I have never had such a horrible customer service experience. She complained about my hair being too thick and frizzy the whole time. She rudely told me to use " better higher end hair products" and because of my hair texture I "100% need to blow dry my hair every day". I've always had thick hair and I've never had a stylist complain about my hair texture as much as she did. I had my first baby in May 2022 and mentioned when I was 5 months postpartum my hair was falling out in clumps so I'm actually glad it's grown back. She asked if I was still breastfeeding and when I said yes we've begun weaning, she rudely said "Wow isn't that a little too old to be breastfeeding?" People who judge breastfeeding mothers are so ignorant, I'm proud that Im providing the best possible nutrition for my baby and to be judged like that made my blood boil. Her service menu lists medium haircuts at $60, my hair is just a bit past my shoulders. She ended up charging $80 which is listed as long hair. I'm guessing bc of the thickness of my hair, which is understandable. But bc of her shitty customer service, the extra charge felt like the icing on the shit cake she'd served. I was just asking for some layers and weight to be taken off the back and at the end of the appointment she hands me a mirror and says "that's the best I could do with your hair" with a rude smirk. I'm pissed off I paid so much for a bullshit experience and that I even tipped her. I've worked in customer service and tipping is a knee jerk reaction for me. I love supporting small business and I hate writing negative reviews but considering how terrible of an experience it was, i'm happy to help others save their time and money. Stay away from this rude woman, your money is better spent elsewhere. read more

Another perfect haircut! Back to the length I like. Love this studio - warm, friendly and very comfortable.

She is very honest and actually teaches you about your hair. Her professional opinions are spot on and she really cares. I have very dry, curly hair and with a cut/color she brought it back to life! She did an amazing job so I had to show off the pictures. I will be coming back. read more

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i love miss Robinson! shes so sweet! she was referred to me by a military friend of mine, and she did an amazing job cutting my curly hair. i was really stressed about having my curly hair cut but she knew exactly what she was doing. i will totally be visiting again. she also did my blow out, she did a great job making sure i looked good before i left. the salon is super cute and clean, she uses a lot of Japanese products that smell amazingggg. read more

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My first time at BB hair studio and I love how my hair came out. I def recommend . My ends ends were so extremely split . Got a wash , conditioner, cut, and blow dry. My hair feels so much better read more

BB Hair Studio - Hair Stylists Near Me - Chula Vista, California

Me & my daughter both had haircut from Yangja a while back. Absolutely loved it. She took her time & was detailed to make us look perfect. Thank you . Recommend 100%. read more

BB Hair Studio - Hair Stylists Near Me - Chula Vista, California

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I got Japanese straightening treatment done and came out perfect. My hair is like silk now and feels/looks so healthy. I definitely recommend Yangja. She's great and knows what she's doin. Thanks Yangja! read more

BB Hair Studio - Hair Stylists Near Me - Chula Vista, California

Great work in my hair!!!! Washed it & cut it nicely!!! Excellent conversation! Everything was great! Yangja was great!!! read more

BB Hair Studio - Hair Stylists Near Me - Chula Vista, California

I truly had a great experience with Yangja during my visit with her for the first time. At the end of my appointment, I paid all my outstanding balance that she provided on the invoice. It also included tip. We parted ways on such a pleasant note. It was not until after I left her salon did I find out about her unethical practice of managing her business. Later on in the day she sent me a text message that she forgot to include the treatment of $50 on my payment. And she asked if I can transfer the money through Venmo. I asked her if I can see the list of services she charged me while I was at the salon to clarify any misunderstanding. I was willing to pay any outstanding balance. She texted me the list of services I received, which in fact included the treatment and the total amount equalled the full balance that I paid for at her salon. Yangja, asking for an additional $50 raised my concern. She became more demanding with requesting for an online payment. I was feeling harassed at that point and informed her that I would be addressing this problem with management and Better Business Bureau for resolution. The last text message she sent, she accused me of not paying what I purchased and that she will report me to the police. I stopped my communication with her because I was genuinely shocked by her attitude and unprofessional behavior towards her client. My rating for her reflects her overall behavior in failing to deliver quality customer satisfaction and the lack of ethical values in operating her business. read more

So, I went to ONE salon and had my hair chopped off and fried (the balayage was cute but my hair was destroyed). Fast forward a couple months and I wanted all the dead ends cut off, but because of my past two bad salon visits I tried to do some cutting at home. The first cut was cute and the second was a DISASTER!!!! I called BB Salon and Yangja texted me back with a next day appointment (I called at 4pm on a holiday). I honestly would have been glad to just not look like a hot mess, but she worked her magic with the hair gods and I love my hair. Thank you Yangja read more

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Got my Japanese straight if with Yangja, and it worked out so great! I came in with bleach ends and she told I couldn't get that part done because it would break my hair. Yangja offered to do the top only and keep the integrity of my hair as best as possible. It came out Great! After the three day wash, the part that was straightened was nice and straight with just blow drying! My hair is frizzy with some curls and thick! She worked through it and my hair needs little maintenance now. I've gotten so many keratin treatments so the ends of my hair isn't too frizzy and it worked out okay. read more

She did a good job on my hair, was going for a trim but she recommended to chop more cause of the damage, i'm fine with that cause she's the expert. Giving 2 stars bec of her attitude. She kept mocking my hair and was a little bit rude. I understand I was late because I got lost in my maps but she wouldnt stop giving me the attititude. read more

Great job on the hair treatment. I am very satisfied and will definitely be returning back for more hair treatments. I will say that it's not cheap, but it is definitely worth the price. Shop is nice and clean. Parking is easily accessible as the salon is located at the Otay Ranch Town Center. read more

Called for a haircut and she accommodated me for a next day appointment. I felt heard and she did what I asked for. Would definitely come back when I'm in town and need of a great customer service. read more

Thank you ! After a bad experience I had at another salon a couple weeks ago , Yangja completely transformed my hair . I will definitely be going back to her :) read more

BB Hair Studio - Hair Stylists Near Me - Chula Vista, California

Very very rude. She doesnt know how to talk to customers She even stormed out of the salon and didn't finish my haircut Very very poor customer service I will definitely be going a long way with this complaint read more

Me and my mom haven't done our hair for years!!! We were so scared to go to a different stylist and get our hair done. We are so glad that we found her on Yelp. My mom got a nice haircut and color and i got an awesome haircut and Japanese straightening. Let me tell you! She did an amazing job! We trusted her with our hair and ended up having a good result. She is such a nice lady. We definitely recommend and will come back! read more

I called for an appointment being specific for v-line with layers and maybe also dye my hair so she said she has a spot at 1 tomorrow. I come in, she first greets me by saying my appointment is 1:30 not 1. Once I sit in the chair she's surprised to see my hair is not clean. I didn't wash it because you're not supposed to wash if you want to dye your hair. I reminded her of that and she says oh I put you only for dry cutting. She says she has another customer in an hr and washing my hair will take too long. She said maybe means no... umm no, maybe means maybe and no means no. I wanted to see if she can do it since I have previously dyed my hair black and wanted to go lighter which is why I said maybe on the call. Made me feel bad and wasted my time. read more

Thanks Yangja for turning a dull hair to a healthy hair not to mention a chic style you did on my hair. I love it! Will be back pretty soon for more touch ups. What I love abt your salon was having the privacy to just be myself. There was no other client waiting provided that I made an appointment beforehand. The salon was neat with free snacks too! Lol Thank you again for the mini makeover, it was a treat! read more

BB Hair Studio - Hair Stylists Near Me - Chula Vista, California

I've been going to baby's Hair Salon for a while. I would never change. The people there are amazing, I get facials and my hair done there. The staff is really friendly and make you feel very comfortable They make me feel like family. I would recommend these ladies to anyone. They are amazing loved him dearly They make me feel like family. I would recommend these ladies to anyone. They are amazing love Every one of them. They did my granddaughter's make up and hair for her Wedding looked so fantastic. They have really built my self esteem back Up appreciate each and every one of them. Thank you ladies you know how to make a person feel good about themselves and that is really important read more

Was trying to get an appointment set up (first time costumer) and the person who answered the phone seemed to be in a rush, promised to call back for schedule and nothing :c Update: they mistakenly send the schedule to somebody else, I appreciated the gesture to clarify :) read more

Why haven't I been coming here longer? Love their work. They understand and shape your brows the way you ask. Excellent customer service. I am now a regular here. read more

Love love love my new haircut. My hair was very damaged , but now it's light and it feels amazing. I highly recommend and will be coming back for sure. After trying different places , I have finally found someone that listens to what I want and need and I couldn't be happier ‍ read more

After being nervous about going to a new stylist, Yangja did a great job cutting my hair in a short bob today! Thx

Very rude and does not know how to cut hair nor talk to clients. Left my hair very choppy and uneven. Cut way more than I told her to. Had to go to someone else to fix her mess. Her attitude made the experience worse by making rude comments about my hair. Went to her because of reviews, but wish I would have paid more attention to the 1 star reviews as those are more believable than her 5 star. Would definitely not recommend her. read more

Was tired of my brassy orange hair so I decided to fix it at home. The result was a dark brown (ok) but my hair was really dry. I called Yangja for a haircut and deep condition and did not expect to get a same day appointment. She cut an inch of hair off (needed!) and deep conditioned my hair. Her blow drying skills are incredible. At no point did the dryer feel hot, or did my hair pull. I left with soft, silky hair and purchased a deep conditioning product. Yangja is very sweet and attentive. You won't be disappointed with her services. I paid less than $100 for a cut, deep condition, blow dry/style. Very affordable. read more

I found Yangja-san right here on Yelp, I was in need of an appointment on short notice, and she messaged me back right away. I was very happy with how my haircut came out, she trimmed it and styled it even better than I could imagine! I showed her a few photos of what I wanted and we talked it through to figure out what would look best! She was also very friendly in conversation and the atmosphere is cozy but welcoming. Her salon is also conveniently located inside the Otay Ranch Mall, right near the food court! I can't wait to come back for another trim, working with her was very satisfying and I definitely recommend coming here if you're local and looking for a good trim! :) read more

Really satisfied with my haircut! I had a lot of split ends and I wanted to cut my hair into a bob. She did exactly that. It was fast and she gave me exactly what I wanted. I'll definitely be coming back for another trim! read more

I recently got my hair done at another hair salon. I was not satisfied with the outcome. So I booked an appt with Yangja and she was able to give me the hair style that I wanted. She listened to my needs and provided me with the hairstyle that I completely loved. I recommend her service to anyone. read more

BB Hair Studio - Hair Stylists Near Me - Chula Vista, California

Did some research on local hairstylist in the Eastlake area. My regular hairstylist moved out of state so I was desperate to find someone new. Jangia had amazing reviews so, I decided to give her a try after a recent fail with someone else. Jangia fit me in her schedule within days since I had an upcoming birthday to celebrate. Her clean & private salon and warm smile was very welcoming. She really listened to my needs, gave advice and good suggestions then carefully proceeded with my wishes. She was gentle, methodical with color and cut and finished with a wonderful blow out. I definitely plan to be a regular. She's talented and reasonable. read more

BB Hair Studio - Hair Stylists Near Me - Chula Vista, California

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Great job on the Japanese hair straightening! And she recommended good products to maintain the straightening treatments.

If I could give 10 stars I would. I got a bad perm 3 days ago an came to see Yangja today and decided to cut it short and get rid of the perm. WOW! Her attention to detail and pure artistry was just what the doctor ordered. I am so happy with the result Thanks a million! read more

BB Hair Studio - Hair Stylists Near Me - Chula Vista, California

Oh my goodness!!! I am so glad I decided to go with BB Hair Salon. Yangja-san is awesome. She fixed the damage made by another hairstylist did about a month or two ago. Yangja-san was trained in Japan and she's definitely very knowledgeable in hair science. I had to mention that she's trained in Japan because I was stationed in Japan for my stint in the Navy and have had my hair done there; it seems the hairstylists were sticklers about quality: either products or services rendered; they were "masters" in what they did. Anyhow... I love that Yangja-san gives me bits of information about why I need to blow dry my hair or why we should be washing our hair everyday with quality salon products. She didn't try to sell any of the products at her place though. I really can't say this enough: I'm so very, extremely happy with the work done!!!! If anyone is thinking about getting her/his hair done, go with BB Hair Salon. Yangja-san will deliver quality and talented work. You will not regret it. In fact you'll thank yourself for that decision. read more

After having a hard n long time to look for a hair stylist, I finally found a ONE here@BB Salon!! she is a great artist, i love my bob short n coloring. I feel she naturally knows how you want n what's good on you, with minimum explaination. love how she is, and service. I'll definitely go back to her for my 4th visit n for long time for sure!! read more

I dont usually give five stars but i think this place deserves this commendable rate and recommendation. One thing I like about Yangja is that she takes her time and doesn't make you feel like she's in a rush (number one trait i love the most), she listens and she's very willing to give her insightful recommendations prior to doing any hair job. She does a great job! Did I mention she takes her time and not rush through the process?! Yea I think I did. I just wanted to reiterate that since I LIKE to feel I am well taken cared off for the service(s) which I am paying money for. My second visit thus far and I left with a deep sense of satisfaction to the services I received.. (I had color touch up and also got lowlights to my hair and a COMPLIMENTARY deep conditioning treatment)!!! I will be going back again for sure! read more

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