BEWARE and AVOID! If I could give zero stars I would. They are a total sham and delivered the worse housecleaning experience I have ever had the misfortune of having. I agreed to have 2 people show up for 65$/hr to ensure that my house was cleaned in a timely manner. Khirsten and Robert show up. Khirsten shows up with bloodshot eyes, smelling like marijuana. Even my elementary school kids noticed it! Against my better judgment I let her in and gave her a walk around my home pointing out problem areas, particularly the upstairs areas and bathrooms. Her lack of experience (or maybe her judgment was impaired from being high) showed as I had to point out every single spot to clean. Like, you guys are the professionals! Use your eyes and common sense. Here's for the real kicker...She tells me a start time and includes the walk through in the count, and took another 10-15minutes getting Robert to bring supplies. So already wasted 20-25minutes for nothing. I could already sense this was going in a bad direction compared to previous experiences, but since they came out didn't want to be rude. I saw how slow they were going with both Khirsten and Robert starting downstairs, both working in the same area. Uh, hello? Divide and conquer. One person should be upstairs cleaning the problem areas I pointed out. So, I have to leave for 30 minutes to pick up kids, and was so nervous because I just knew they would be sitting on their butts watching time pass to get more money. Sure enough, when I get back, very little progress. Khirsten is playing music, they were drinking out of my cups, using some of my sponges, and even used my downstairs bathroom without asking which I made clear to Khirsten was off limits. So as soon as I get back my kids and I start cleaning upstairs because I can already sense where this was going. After 2hrs and 20 minutes, I had enough. My kids and I had already cleaned the upstairs while those 2 were still wasting time downstairs. I had to ask Khirsten and Robert to leave. The only thing that had been cleaned by Robert is the tiny flex area and a few spots on the wall. Khirsten did a poor job in the kitchen. The stove was still wet and greasy. The counters, kitchen table, and floors were still dirty. I can still feel crumbs under my hands on the counters she said she "cleaned". My fridge is metal and has some scratches I know were not there and left over residue. So what was she doing for over 2 hours?! They had the audacity to charge me $195!!! If I wasn't in my house alone with my kids I would have told them where to go! Unprofessional and Lazy! I paid them just to get out of my house because I was so disgusted. They even had enough nerve to go back and forth with me telling me that I should have given them a time limit. Huh? So, if I don't set a time limit they will kick around all day and do nothing? Silly! If that's the case, they should have done my whole house in 1-2 hours and got out. What am I paying 2 people for? No business ethic or common sense. I hardly ever write negative yelp reviews. This experience was horrible enough for me to warn future people away.! Don't waste your money! Stay far away from these scammers! To SuperClean, Robert, and Khirsten..shame on you! Stop advertising yourself as professional housecleaners when it's obvious you lack training and are out to con people out of money. BAD Business! read more