Great store! Staff was very friendly and helpful. Would highly recommend, so much better than all…read morethe crappy big corporate shoe stores!

This place was amazing! I went with my parents who are older and have a lot of foot issues. Nicole…read morewas great at listening to their needs and made suggestions based on that feedback. Lots of different brands and a super staff!

It was over all a pretty good place and high quality things, but it was A little over priced. And…read morethe service was good!

BOGO1/2off sales as well as clearance items make buying shoes there perfection at Famous Footwear…read more The store is laid out in an easy to find layout (mens on the left, womens on the right) with a place to try on in the back middle. Though cashiers can often be hard to come by, there is no lacking of customer service throughout the store.

Terrible customer service. needed to return a pair of boots that were worn FOR 5 minutes and they…read morerefused to accept them as a return. BRAND NEW BOOTS. Are you that broke that you can't return a pair of boots when they don't fit right or meet people's needs???? Would NOT recommend ever purchasing anything from here.

What great service from Hal when purchasing my pair of Keens today. He was very informative about…read moreall brands of shoes in this store. I especially appreciated learning about a "wide fore front " of the foot, formerly known as my "club" foot. Lol! Cheers! If I didn't live in PA I'd make more shoe purchases here!

I have been to this branch of the chain a few times and have no complaints. The last time I was…read morethere about a week ago they were limiting the number of people in the store. Someone outside was joking about possible reasons they were doing it, but I assume it is the recent surge in Covid. At least I think he was joking. Because of the success of vaccines and Paxlovid in slowing down the spread and reducing its impacts, I think some people believe Covid is finished rather than that it is now like flu strains. Anyway, the wait outside the store was short. I tend to shop more closely in the Home Goods section rather then in the clothing, unless there is something in particular I am looking for. They sometimes have surprising items for sale, such as the time we found our brand of decaf coffee at a great price. The variety of decaf available at warehouse stores can be pretty limited, but if you have a Kurig you are made in the shade. They must sell a lot more of it and make more profit. So i don't shop at TJ Maxx regularly but I like stopping in occasionally to see what they have at that particular moment. It helps me miss Zayre's less from when I went to the Broadway Shopping Center decades ago now.

Love prices on product good bargains for upscale items; excellent choices in variety of items,…read moreexcellent service, personnel very nice

A young lady by the name of Kristen was very helpful and friendly when helping me find the right…read moresize boots for my daughter.

This place is HORRIBLE - DONT shop here - My boyfriend got me a pair of boots here for Christmas,…read morewhen I opened the box there was a stain on one of the boots (he never looked at them just grabbed my size) - so I had him go in and try to exchange them on December 26. They didn't have them in the store anymore, but said we could order a pair that would arrive at our house in TWO weeks. Two weeks seemed like a really long time to get my Christmas present but we decided to go with that option. They took down our number and said they would call with tracking information. Two weeks later we went in and asked for an update, and asked why no one ever called us.. they took down our number again and said they'd call on Monday. FOUR weeks later, still no boots and still no phone call. We went in to the store and they said we were misinformed, that it's 4-6 weeks not 2 weeks. They couldn't get the tracking information because it was a Saturday, so once again they took down our number and said they would post it to their bulletin board so that someone would ACTUALLY call us this time. Now FIVE weeks later, still no boots, still no phonecall. Called the manager of the store and they said they'd call back in 15 minutes after they talk to the distribution center. A few hours later, the distribution center called and said they got an 8 and an 8 1/2 so they had to reorder it, and suggested if I didn't want to wait any longer I should call the Bangor store again and have them cancel the order. After FIVE weeks of waiting. I can't believe this place!

Like a toy store for makers --- so many weird wonderful useful things at great discounts.read more

I got falsely accused of shoplifting because of how I looked. Guy wasnt even near me that signed…read morecomplaint, it was a woman. I refused to talk to anyone or turn out my pockets without a lawyer, police and proof on video tape. That was the only way they let me go. Cost me a whole day at police station, but now im suing their ass off. Do not shop here if you are a young woman. They are suspicious as hell, no training in shoplifting and will call cops thinking you stoke a $5 item. Who are these people????

Is walked in to buy a bunch of clothes . I walked in without any cash in hand. Upon checking out -…read moreI was told $30 cash was available and I opted to put some on my clothes. I had $9.00 left and was told to return on Sunday. She handed me a $30 kohls cash. I went back and went to Sephora so I can spend kohls cash if $9.00 & my new Kohls cash of $30.00 for buying a bunch of clothes. The girl called manager Ben over and he kept insisting I must have changed something or returned clothes and REFUSED my kohls cash of $30. At no time during my encounter didn't manager try to look anything up - just stood there shaking his head saying "You must have returned an item- Where is your receipt for all the clothes you bought the other day" - So now I have to hold a receipt in hand to prove I spent money in Kohls. He argued back with me - no offer of anything -- basically cold and stood his ground as if I was lying and I even said - "why are you treating me in this manner? I'm not lying" Again - totally refused to do anything else and was not professional and condemning "HAVE A NICE DAY" UNPROFESSIONAL JERK- I called & sent in a formal complaint - no phone calls this so far..... no calls .... The Sephora Store worker was sweet and nice but had no clue on products I wanted. She has no idea what the texture spray is from Wow -- and I also wanted a facial cream and she wound up giving me a product was very very expensive without giving me a price. Many other stores have better quality goods. Don't let people talk to You like you're garbage.

They have changed their returns policy, and their pick-up policies. Pickups are no longer brought…read moreout to your car. You must go the back of the store where hundreds of pickup orders are wily-nilly in bins. They are also the Amazon location for returns. This, you can plan on a very long and aggravating wait.

Entire store looks as tho a bomb went off and no employees actually work there as everything is…read morethrow on three floors, in wrong sections, 8 people waiting in line with one employee on register doing returns, asking the older lady not 5 feet from the registers who's staring at the 8 customers waiting in line blatantly ignoring the lady asking for help....once more people got on line and she still wasn't done she FINALLY decided after realizing the other employee was looking at her she comes over as slow as absolutely possible to ensure she has as little work to do as possible.......absolutely amazing how the older employees can stand around doing nothing and expect the younger employees who were clearly scrambling to fix the shelves that were destroyed......not only Will my family not be coming to the bangor branch but any burlingtons......its no mystery why all your stores are closing.

I always find some sort of bargain when I go here. A purse, shoes, shirt, etc. I even got a great…read morewinter coat here that I love.

Had a recent experience with Fred! Wow was he great! They price matched a pair of shoes to with…read moreDick's Sporting Goods. AND!! He gave a military discount on top of that! Amazing customer service and a HUGE kudos to Fred!