Did a great job rot and balancing my tires. will use again in the future and highly recommend.read more

Great service and friendly staff! Good value. The quality…read moreof work is right up to par!

Stranded in Mountain City. TN for 24-Hours until Colby of Quality Towing & Road Service came to our…read morerescue. All of the other insurance contacted vendors flat out lied about sending a truck. We finally had to find a motel (in Mountain City??) at 8:00 pm on Friday. The same started all over again Sat. morning - lying vendor never showed. It was 11 am when we received an actual phone call from Colby that he was on his way!!! He arrived exactly when promised and delivered our car to a Wytheville, VA motel as promised. Absolutely trust Colby and Quality Towing

My radiator went out and I called on a Friday and they fit me in that day, they called me later and…read moretold me that my radiator was fine, just the reserve tank had a hole in it, so honest, I really appreciated them. Kim was great to talk to and they fixed it all for $90.00. Awesome experience with them. Randy Hill

They have worked on my grandson's truck many times within the last year. Always polite and gets…read morethe job done. Top notch service!!

Let me say at the outset that this is about Morgan-McClure Ford's service department; I live in a…read moreneighboring town, and this service department serves a large portion of people who need automotive repairs (and don't necessarily drive Fords) and who, like me, have not bought a vehicle from the company's sales department across the street. I've lived in six states, mostly in urban situations, and I would put these guys against anybody! I don't run immediately to an auto mechanic when I have a problem that doesn't keep me from driving, so by the time I get to one I usually have a list of things that need to be done. I've also by then tried to diagnose something or other, and I'm not always right (to say the least). But I can go to this service department with my list, and if something on the list doesn't need fixing, they don't do it. I suspect that part is no different from other places. But the difference here is, They don't CHARGE me for the undone task! They tell me exactly what they did and didn't do, and they take the time to explain to me where my "diagnosis" of the problem went off the tracks. It's not easy to find an auto-service shop that is both competent AND honest. I've had one or the other, and sometimes neither. But these guys are both. I trust them to keep my vehicles in good running order without padding a bill, and I have yet to be disappointed in them. An added plus: everyone there (Angel at the front desk included) is a pleasant person.

Went in to have a tire plugged. Great staff and great prices. They also do oil changes and other…read morework too.

Excellent customer service. "Friendly" is an understatement. The shop is well stocked with…read moreinventory. The wait was minimal. I'm a repeat customer.

We have dealt with this storage company since we moved back to the area. They are absolutely the…read morebest and offer UPS drop off service for those Amazon packages and they have UHaul trucks/trailers for rent. The people are friendly and I would give this 10 stars if I could.

When I bought my current car 4 years ago from Highlands Automotive in Abingdon Virginia the motor…read moreblew up in the car while I was still making payments. The Car Dealer hired AutoMotion to install a new motor with a 3 year 100,000 mile warranty. Well, 2 years and roughly 18,000 miles into the usage the motor blew again in June of 2024. I Car paid off by now but I didn't have the written paperwork for the warranty so I called the Dealership and he said to take it back to AutoMotion to be repaired. 3 months after they had it they said the motor finally came in and it would be done soon. 6 months after they said the brand new motor had a Knock in the Engine and they would not in good conscious release it to me until it was fixed. 1 YEAR AFTER FIRST RECEIVING MY CAR; they said that they were too busy to put a 3rd motor in BUT they want me to pay $758 labor for a car that wasn't working properly! I sent my Daughter to retrieve the $450 HALO boost system out of the vehicle to loan to my Daughter and the Booster is Missing. The worker at AutoMotion told my daughter "Look at the sign! We are not responsible for ANYTHING and people steal parts of these cars all the time! Not my Problem!!!" This is not how you do business! My car is being held Hostage until I pay for Bad Workmanship for a car that Doesn't run properly Exactly the same condition it was in 6 months ago when William Castle told me personally that he could not in "good conscience" release it! I would recommend any potential Customers to take my business elsewhere!

Nice friendly experienced guys! Timely and cost effective. Best available in town. They are very…read morehonest and will arrange any parts in time. I have been there with my car for my services for engine, exhaust, some sensors, and wheels. They are excellent in troubleshooting.

Severely overheated my car with a full aluminum block. Terrible and likely has caused severe engine…read moredamage as the coolant was literally bubbling out of the reservoir and he continued to run it while it was that hot.

Quick very reliable honest mechanic fixed mine in no time good price fixed right if you need…read moresomething done give him a call, and he is mobile if need be !!!