I purchased a tint package for my wife's car with Jet Black Tint in Tracy, CA about 2 years ago. Noticed some small bubbles on my rear window so I had this location in Pittsburg, CA take care of the problem since they offer a lifetime warranty. While I was there I got my wife's front windshield done and my pickup done with a special they had going on. Mr. ED was very knowledgeable and friendly. Got both my cars finished quickly and so far looks great. read more

I never write reviews, but was compelled to due to Ed's professional and friendly service. I'd give 6-stars if I could. We initially had a rough experience with a tint job on my son's car that had significant bubbling on the rear window, but Ed turned the entire situation around. Don't know who ran that place before mid-Jan 2026 - but Ed got things running like a well-oiled machine now. I see their 3.2 star rating and it's a shame, because someone (perhaps many people) in the future - won't do business with them because of things that happened in the past that have been rectified today. This is my small part to move the needle back up since they're clearly committed to improvement in customer satisfaction. When I do business, I look for three specific considerations, Price, Service, and Quality, and Ed earned all 3: Service: Ed is a true professional who explicitly "parks his ego" and meets the customer where they are,. He listened to our concerns regarding the "janky" work from a previous visit and treated us with respect. He even offered to come in at 8:00 AM, an hour before his staff, to personally handle the labor-intensive work of steaming off the old tint. Quality: Ed has a keen eye for detail. He inspected the car and acknowledged that while some minor dust is standard in a garage, the bubbling on the back windshield was excessive and needed to be redone. He made sure the new job was done right. Price: He stood by the company's warranty and "made it right" without giving us the runaround or charging us extra to fix the previous mistakes. Ed told us he was sent from the Redwood City branch specifically to clean this shop up and take it to the next level,. He has definitely done that. If you go to Jet Black Tint in Pittsburg, ask for Ed. read more

Pretty expensive for decent quality. I got 2 front windows and windshield done there. 1st time rolling the windows down I noticed the quality of work wasn't there. Tints were uneven close to the edge. For the price, it wasn't worth it. Returned to get it done over again. 3 days later, rolled the windows down and there's still gaps in certain areas. If you're going to get the cheap tint and don't really care about quality of work being done on your car, go for it. If you're lookin for quality craftsmanship, go spend your money elsewhere, or you'll be wasting unnecessary time here. read more

Super Friendly Tinters definitely lives up to the name. This is a small local shop, but the service was top tier. I worked with Ed, and both him and his guy took great care of me from start to finish. They were professional, explained everything clearly, and paid attention to the details. My windows came out looking great clean, smooth, and exactly what I wanted. You can tell they actually care about their work and their customers. If you're looking for quality tint and honest people, I'd absolutely recommend checking them out. read more

Ed was informative, quick, and super friendly. Went in with a deal and there was no pressure or agressive upselling and we had each of our vehicles completed faster than we had expected. Thanks ed! read more

I had a really disappointing experience with Jet Black Tinters / Friendly tint, and unfortunately cannot recommend them. I originally called and scheduled an appointment for 3:00 PM at their Tracy location. I was already dealing with traffic because the area is under construction, and then I was told I needed to drive to their Pittsburg location instead, which was an additional hour and some change away. I still went because I was told I would be seen at 3:00. When I arrived, I was informed that there was a "misunderstanding" due to their call center being overseas (possibly in Jordan) and that they could not honor what I was told. I was then given a few options, none of which were reasonable after driving so far. The pricing was also confusing and kept changing. I was quoted a $99 special for the five back windows, but then told the small front windows ("little slats") were an additional $40 each. Because I drive a Prius, that meant another $80 which would have brought me to $259. Then I was told I could pay $179 today, but that would not include the small front windows, which would look unfinished and strange. On top of that, I was told I wouldn't actually be seen until around 7:30-8:00 PM, despite having a 3:00 PM appointment. Another option was to come back another day and they would "throw in" the small windows for free, but that meant driving another hour and some change again after already wasting my time today. What made this worse was the tone. He was nice nasty , the attitude felt passive-aggressive and dismissive. He said that there was not a better place that I can go get it tinted at which is not true. I found a place in my area that was more reasonably priced than 259 for all of my windows so I'm gonna go with them, however, When I said this situation really sucked after driving all that way, he responded by saying it could be worse and mentioned places like Somalia and Venezuela. That was completely irrelevant and extremely minimizing. It made me feel like my time, frustration, and effort didn't matter. I was essentially told: * Wait several more hours and still not get a complete tint unless I paid extra, or * Leave and come back another day, after already driving over an hour for nothing. Either way, I walked away with no service and a wasted day. Being told how "good of a deal" this was while I wasn't receiving any service at all was insulting. Bottom line: I drove over an hour based on an appointment that was not honored. The pricing was unclear, the scheduling was unreliable, and the response to my frustration was dismissive and inappropriate. Not happy. Not serviced. My car is still not tinted. I will not be returning and do not recommend this business. read more

Super Friendly Tinters - Windshield Installation & Repair Near Me - Pittsburg, California

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I wish I read the reviews first before dealing with this tint store. This place is a joke. Bad customer service. Initially, I was told 2-3 hours. It took 6 hours! I was there 11:15 and it was already 5:30 pm, still not done. I said it's done or not , I want my car. I was told by the other worker, the guy who was working my car was still on training. smh! The long haired guy is arrogant! I think he is the manager. He kept giving me excuses! And, while I was waiting, the truck who left about 15 mins ago, came back. He told me while driving in the freeway the rear tint fell off! If something happed to my tint, I will never comeback here, even with 3 year warranty, I will just "eat", the $200 I paid, I will go somewhere who will treat me fairly and honest. It's not worthy to be frustrated/aggravated again. it was Jet Black advertised for $99 for 5 windows, since I have 2 rear side quarter panel window, it's $40 extra each for the 2 front windows he said. I hope they believe in KARMA! I strongly do not recommend this place, owned by Jet black. read more

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We went this morning to get my two front windows tinted. Ed was really nice and helpful. We got our windows done in a good time and it looks so much better. Very reasonably priced. We left happy with the outcome read more

Super Friendly Tinters - Before and after pics. We will be going back to get the front windshield done. - Windshield Installation & Repair Near Me - Pittsburg, California

Met and spoke to Mr Ed he transformed my vehicle and my outlook on people. Real stand out dude my truck looks fire. Come see him b prepared to waut read more

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Everything is perfect and well situated very clean, professional manner, welcoming, comforting. The ceramic film prices are the best around they cannot be beat. The employees there are very professional they know exactly what they're doing, they have all the answers to all the questions that you are concerned about from different types of window film to Ppf car wraps auto detailing once again they are the best and they are super friendly. I recommend everybody to come here. read more

Super Friendly Tinters - This is the front of the Super Friendly Tinters shop located in Pittsburg, California - Windshield Installation & Repair Near Me - Pittsburg, California

Mateo was very detailed and explained to me the benefits of upgrading to Ceramic tints. I went with the eyebrow as well in the windshield. Glad I did. Overall I will be coming back at there warranty put my mind at ease. 3rd car i brought here. Very satisfied. When I had an issue the corrected it. And that's the most important part to me. read more

Super Friendly Tinters - Had My Kia EV9 Looking Sharp!! Definitely recommend - Windshield Installation & Repair Near Me - Pittsburg, California

Great customer service very good quality and fair price. Very good experience overall

I got quotes from 1 call center operator for Super Friendly Tint & later got a 2nd operator. The 2nd person quoted different quotes on SFT & added quotes 4 Jet Black Tint. The 2nd operator was rude, unprofessional, misquoted the length of SFT warrantee, prices on the eyestrip, moonroof, etc. When I said her quotes were different from 15 min earlier & asked 4 her mgr, she said, "it's CLASSIFIED". I had to chuckle in shock because imagine a problem at a fastfood, or any business & reaching a mgr is forbidden?! I asserted this was unacceptable & she (Kath) talked in circles & eventually hung up on me. Later, Desiree (mgr) calls & offers an eyestrip 4 free but only on my car. Problem: I was bringing in 2 cars & the other (my friend) wanted an eyestrip, I did not. She made it seem as she would consider what else I wanted once I settled on a date. She gave me 3 wks. 9 days later, I call, ready. Tried 2 reach her 4 couple hrs, but couldn't. Her cover 4 the day, Dominic, said he would try 2 have her contact me right away, that night, or 1st thing in the morning. In the meantime, my friend, who is here solely to care for me post my cancer surgery, has 2 return 2 Oregon, so we bring in her car. I ask the shop reach Desiree, no luck. They offered to do my friend's eyestrip free, but I thought 2 wait 4 Desiree as I now decided on a higher cost tint, etc. They do my friends car. Bubbles, they say, are to be expected 4 days to 3 weeks (ok), but there are jagged edges on her eyestrip (not cool). ...I get no call from Desiree that afternoon, that evening, or the next morning as promised. I have appts on Fri so I move on. Desiree finally reaches out Fri late afternoon when I'm in an appt & by the time I see the text, it's too late 2 drop everything & race out to Pittsburg SFT. [Keep in mind Thurs they said they close about 5/6 (Google says 7p), they only took my friend's car that afternoon cuz she had a smaller job to do, when they were done they called us multiple times to hurry & get the car cuz they were closed, we rushed back from Walnut Creek to a closed shop at 530p & one staff standing outside holding out the key, hopping in his ride, & taking off before we could even get into the car they worked on! So imagine that when Desiree reaches out to me late afternoon Friday, I don't want another rushed experience like we had on Thurs cuz they want to close early. Or I don't want them to decline to do my car because it would take them too long, & they'd actually have to stay until their listed closing time 7p- God forbid]. Nonetheless, I respond, & ask her for at least a refund on my friends eyestrip (she offered a free eyestrip). She then doesn't respond til 32 hr later on Saturday night, by text, at NEARLY MIDNIGHT??? What professional mgr texts a customer at that hour? So, she says she will not do the $65 refund and was only offering the eyestrip for my car. Yet she KNEW I did not want an eyestrip, & I was only interested in a higher cost tint than their base deal, 7 windows, moonroof, & full windshield, (a much bigger job) as we discussed this 9 days prior. And 2 me, when your business has missed quoted prices, been unprofessional/rude, hung up on you, lied & said contacting mgmt is classified (lowkey hilarious, Lol), not been available when you call but yet you tell them to call when we/I am ready?, & contact people near midnight...your fix is to offer a service that a person never wanted? And when the customer is sending business your way & their friend is willing to give you business & take that free eyestrip, you say, "No, wrong car?" This place, in my opinion, is a joke. They do not want to please the customer or make things right. They don't even want a good customer who is spending above the initial plan. We shall see how this window tint and jagged edge eyestrip holds up on my friend's car but I'd say the drama, disrespect, & unprofessionalism is not worth the low prices 4 the base tint that they offer. *2 stars cuz the salesman at Pittsburg was a nice guy. Incase anyone wants 2 know, I ended up calling a window replacement/tint business I had talked 2 a year previous & he no longer does tint but referred me 2 his brother who moved the tint business next door. Brother was KIND, accommodating, professional, had a great looking shop, with a gorgeous waiting area, and he offered that I could use his office for my late afternoon appt so I had privacy (I didn't, but how kind). We all have a choice where we do business. I paid a bit more than I wanted but was given a higher quality than I even was going to get at SFT (2 levels higher than their base deal), & my tinter (T) gave me a massive discount (near half price cuz I had dealt with his brother a year previous). But the most important thing FOR ME as a customer, as I deal w/ health challenges & a few other challenges, is 2 be treated kindly, honorably, and w/ dignity. read more

Super Friendly Tinters - See the jagged edge on the trim of my friend's eyestrip? - Windshield Installation & Repair Near Me - Pittsburg, California

I had great experience here bringing in a Chevy Colorado. I met Mateo and he was completely knowledgeable, super friendly and ultra professional. He helped me pick out the perfect tint for my vehicle. Plus the price was right. I highly recommend this place. read more

Shady business practices--beware. I was quoted $129 by Jet Black Tint for five windows, with an estimated time of 2-3 hours. When I showed up, the manager or owner immediately added $40 per small window, which wasn't mentioned in the original quote. He then asked if my car already had tint. I said yes, since most cars do, and suddenly I was told it would be $50 per window to remove the old tint and $150 to remove the rear window tint. He also informed me it would now take 5-6 hours because a worker didn't show up. The price jumped from $129 to $560 for a 2008 Toyota Prius, which I use as a commuter vehicle for my job as a home health nurse. At this point, tints are a necessity, not just an aesthetic choice. The sudden price increase felt like a clear bait-and-switch, so I canceled the appointment. I later removed the existing tint myself, and one window took about 17 seconds. Charging $50 for something that quick, while only charging $40 to install new tint that requires more time and materials, makes no sense. It felt like an attempt to take advantage of me as a woman, even though I wasn't alone when I came in. This business is misleading and overpriced. I would not recommend getting your windows tinted here. read more

I've had my past cars done with JetBlack Tint, and I guess they acquired Super Friendly Tinters. This experience just left a sour taste in my mouth. The first time I brought my new car here, they had to redo my rear window, took an extra 3 hours. No problem. It took me a week to get a hold of them to ask for warranty work on said rear window. There was debris in between the film and glass. I made an appointment, I was told 3.5 hours to get the rear window done. I think that is a little riduculous, but he said the size of my rear window and accessibility makes it a little harder. I come after 4 hours, they tell me it's going to take another 20min. My brother in law drops me off and I wait another hour for my car to be done. There is nothing in the area, 1/2 mile walk in either direction to find a corner store or Starbucks. Now I'm late for to pick up my wife and meet up with family. These guys are cool to work with, but I'm not bringing my car back here. read more

They had a special 129.00on Tint and they stated any shade tint we went in with a appointment and he stated the tint we wanted for the price was not available for that price this man quoted us 349.00 for 5 percent stated it's 2nd tier. And there the beat in town. Hahaha Not the best price in town. Good luck with service other tint shops are way cheaper then yours. 200.00 7 windows Any percent is available 3,5,15,20,30,35,50% NOW THAT'S BEST PRICE IN TOWN. LOL J- read more