First time visitor last Monday and got the notice my dry cleaning was done on Wednesday which was…read moreearly. I also dropped off some new pants that needed a hem. The due date on those were set for next Friday and I got I notification that they were ready on Thursday. Great service and very friendly staff. While a little bit of a drive from Gladden Farms, they'll continue to get my business. Maybe there's an opportunity for you all to open up another location in the commercial development here Gladden Farms

Service: dry washing. I really needed a beaded white jacket…read morecleaned. I saw some competitors with higher stars but further than I wanted to go. I decided to try this company out and I'm excited that I did The price was decent at $15. It was available fast and service was okay. I will come back to try the dry cleaning service on business clothes.

Excellent service, clean and centrally located. The gentleman attendant was friendly, helpful and…read morehard working.

Super clean facility, good working machines. Many options of types of machines for your laundry…read moreleave courteous staff. Love it

Clean but I wanted to post the prices because imo they're expensive. The cheapest wash is 2.50 for…read morecold/warm water on "light" setting, normal or heavy will cost you more.

Happy to find a laundromat with drop of service. I did have to go inside (curbside would be…read morepreferable) but place was pretty empty. Walt was very helpful. Comforter was done nicely.

I have had good not great service from this dry cleaner. My family has used this business for about…read more2 years for our dry cleaning needs. But..a few things have made me take my business elsewhere Recently, I needed to have two long special occasion dresses cleaned. The girl at the counter told me that the rhinestone straps on one of the dresses could be damaged or lost. Anyway, I decided to quickly remove the rhinestone straps thinking I would sew them back on when I got the dress back. That same dress had rips on the bottom hem. When my husband picked up the two dresses it was over $80. Now I am okay with paying for a premium service if premium service is provided but for $40 to dry clean a long dress, DO NOT have me remove the straps so they won't get damaged. Also, they sent my husband a text that they could repair the bottom hem of the dress after he picked up my order. That service wasn't offered to me when I was dropping off the dress. My second experience was with a yellow dress and two small light marks (photo) - The manager told me that they might not be able to get the marks off the dress. Really? That disclaimer has happened almost every time I have dropped off any clothing item that has a mark or spot to this dry cleaner. These were not heavily soiled or stained garments - just light marks from general wear. What's the purpose of dry cleaning if not to get the clothes clean? If they are going to tell me every time that I drop off clothing that my items may be damaged or they might not be able to clean it completely, I'll find a place more confident in their abilities to provide the service they are charging me for.

Yelp reviews helped make my decision. Friendly staff, quick services at a fair price with plenty of…read moreparking.

This is our favorite dry cleaners. Haven't used the alterations options yet. The family is…read moreresponsible and our clothes always come out great.

Rebecca was very knowledgeable and a good seamstress. She has a lot of patience. The prices to hem…read morepants was reasonable.

No change machine so I had to take my clothes elsewhere to dry. The washer machine can run off an…read moreapp. Drove around trying to get change. Not worth it in my opinion.

Went to wash a bed spread, the cycle stopped but the machine kept spinning n was locked n unable to…read moreopen washer...The contact number was disconnected n no current number to contact. Poor service n bad equipment.

Wavemax looked like a good clean place. I didn't stay because it requires buying a $5.00 min card…read morebut 1 load is $3.25 The attendant was nice and told m o could download the app. I told her I jus want to pay with quarters or use my cc I left and found a place up the road for 2.50

Place was clean and staff were very helpful. I was able to wash/ dry my area rugs without any…read moreproblem. Will definitely be back.

Response to owner's response to original review: When I…read morebrought in my dress it only had dirt at the bottom. I explained this and that it was dirt from red rock to your staff over the phone when I called to inquire about cleaning the dress. Any person would be emotional to find their prized possessions returned ruined and to be asked to pay $300 for the ruined dress. Any person would also be shocked to be talked to so aggressively while they are processing that their wedding dress is ruined and they are being threatened by Aiden that he would have to "take things from here" if they didn't run their credit card. The staff at Dove Mountain Cleaners were clearly out of their scope and had many opportunities to communicate this to me or inform me of what was happening with the dress throughout the process but they chose not to. It's clear that your company just wanted the money for the services even if you weren't capable of doing the work and it was out of your scope. I have since taken the dress to another company who informed me that the whole dress should never have been soaked in water and that you should have only cleaned the bottom of the dress, as the rest was still white and any small stains on the rest of the dress should have been spot treated only. The other company was shocked that Dove Mountain Cleaners would take a job they aren't competent to complete and then charge me for ruining my dress. It was clear negligence. Your staff being so unwilling to do anything to rectify their mistake is unacceptable and that is an unethical way to do business. The dress in all 3 of the pictures I posted is the same dress and it is illogical to blatantly deny that it is my wedding dress. Anyone looking at those photos can identify that it is in fact the same dress in a bag with a tag showing the dress was serviced at your store on that specific date and time. I also have pictures of the dress still perfectly white except for at the very bottom during the red rock photo shoot (see attached). I would have had to lay on the ground and roll maybe a dozen times to get that dress the same color that you returned it to me in. Let customers be on alert that Dove Mountain Cleaners will not inform customers if they are out of their scope and competency. As evidenced in their reply, they will not take accountability for their mistakes, and they might be so defensive as to even accuse you of a scam if they ruin your items. Take your clothes elsewhere if you care about your items and want them back in the same or better condition than you dropped them off in for cleaning!!

Dropped off my full size, white, king size comforter late this morning and requested same day…read moreservice to machine launder (does not fit in my washing machine). Was ready by 4:30 pm pristinely cleaned and folded. Super friendly customer service. Was more than I expected to pay, but totally got my money's worth. Highly recommended!!

Vernon and Hannah were great to work with--friendly, professional, and made the entire process…read moresmooth from start to finish. My items came back clean and well cared for. Would definitely recommend!

They are liars, do not trust what they price quote over the phone! I called and ask the exact price…read morefor a king size comforter and was told $45. When I got there he said it was heavier and could not do it for $45! Liar! I drove a long way and just wasted my time with them! Don't trust them if they cannot be truthful!

I used quarters. No apps needed nor cards. I think it's a cash place. Washers clean, floor clean,…read moreseating area clean. Soda machine and snack machine. Window where people work but also a phone number if you need to drop off or retrieve laundry. Washers are 3.00 to 3.50 depending on power wash w extra rinse or if you choose hot instead of cold or warm water. I did use the dryers cuz it's 400F in the car and my clothes will dry on the drive back to Phx. I was happy to see this spot to do laundry after my travels while I came to Tucson to renew my passport!

Very nice and CLEAN!!! There's an attendant there to help out with anything that may come up,…read moremachines are new. Super nice and clean place. This is a diamond in a rough!