Pleasant and helpful staff. Very nice heated pool. Comfortable rooms. Nice breakfast. Good value…read moreall around!

Its a decent Motel/Hotel. The rooms are LARGE and if you want something with a "Cabin" feel - this…read moreis the place. the rooms are paneled with pine. The price is too HIGH for what you get however. The Beds in my room were broken down on one side where people sit to use the phone etc. The room was reasonably clean, but poorly fitted out. One odd chair in the corner. No desk or surface to write or work on. NO coffee maker - but they did have a microwave and little fridge. The Breakfast was ....odd. No one was around, the breakfast set up was strange: empty and sparse. Dont show up hungry. Additionally there was no coffee. I should add I went to breakfast at 7 am - dead center of the breakfast hour. There are plenty of services around the hotel that travelers need - gas, food etc... This is the best choice in the area - but the off-season price (mid September) was $100. I could have stayed at a Hampton for that rate. I will say this its far better to stay here than in Terra Huate

Driving home to Michigan and this hotel had 4 stars when search but I get the feeling that there…read moreare fake reviews elevating its star rating. I also noticed that bad reviews are commented by management that they "couldn't find a record of the person staying at hotel". How is that possible when most reviewers usually don't use their full name? In any event, I just mentioned that because it made the business seem shady and dishonest. My bad is I checked the reviews after checking in. Read the reviews and don't rely on the star ratings. Hotel is definitely a dive. It's so difficult finding decent hotels that accept pets. When I walked in I was greeted by flies in the room. I have no idea how they got into the room. The room also had a funky smell. The bed linen was cheep and rough. I didn't see signs of bedbugs or roaches. The bathroom towels and washcloths were stained and dingy as well as the bathtub! Tried to use the hair dryer and it didn't work. I wasn't disturbed by noise as other reviewers reported, but there were some people hanging out on the balcony and walking around the lot. The TV, water and lights worked. Wouldn't stay here again or recommend this hotel. If you want cheap and somewhere to lay your head down for a few hours to get off the freeway, you can chance it at 70/night with $20 pet fee. Not much more to say about this less than mediocre experience.

I had attempted to stay at the Relax Inn, Marshall, IL on 10/20/24. I didn't complete my stay due…read moreto them having bed bugs. I went to the front desk and informed them and showed them pictures of the bites on my body and a video of the bedbug. I had requested to have my money refunded. The attendant said he will speak with manager in the morning. I had checked out that night and found another place to rest. I had sent pictures to the manager and have not heard since about my refund. Well beware and do not stay at this place.

I feel like the best compliment I can give is that the rooms really are as nice as they look…read moreonline. Beds were incredibly comfortable and we loved the sheets! There is a little coffee nook on the 2nd floor with a Keurig and coffee pods. They are VERY clear on the website that you must be able to navigate a flight of stairs for 300 numbered rooms. However, the best way to navigate to the 200 rooms is also up a very steep staircase. It's a historic building so I get it, and they have tried to provide some accessibility with a lift on the outside of the building, but if accessibility is a key concern you may want to stay elsewhere.

Rooms are nice sized, with a nostalgic feel, comfortable bed, and very clean. However had some…read moredisappointing issues. This is not a Bed and Breakfast, no breakfast voucher either - so forget anything you read otherwise - I complained about the sign that was even in the window as you walked in stating Bed and Breakfast, which they did remove the next day. Speaking of walking in - I had to push the automatic door to the lobby open (they did fix that the next day) only to find a kiosk virtual front desk (from a different town/state who knows where, that had to call about everything that required attention). After we had drove a few hours, we did get a text to warn us that the elevator was broken (so check on that before you go, because it was still broke when we left). I had booked a room specific to 2nd floor, as my wife has some trouble with stairs after hip surgery (none on first floor, and 3rd floor only has stair access). After the steep climb with luggage (We heard some poor soul struggling to get luggage up the stairs and thought he was going to have a heart attack, but he made it before I was able to get out to help). We got settled in, but before the day was over... the TV quit working. Mr. kiosk suggested the typical things (reboot etc...) that I had already tried and had to show him a picture of the screen that showed it had no connection. He said they would have someone fix the next day after treating me like I did not know anything (I worked in IT over 40 years, I can tell when a Roku cannot connect to a network). Next day, after being out all day, came in to relax - no TV still, Mr. Kiosk said we could move to another room... OK we pack up and move to a new room, and it is super cold, go to Mr. Kiosk again because we could not find a thermostat, his solution ... we move to another room that has a thermostat we can adjust on the third floor - no - we are tired we don't want to lug up another flight of stairs, we will just get out another blanket. We did get a call at that point, and I was told the thermostat is currently in another room for the whole floor, but I can go and adjust (got there and it was set to 66), so we finally was able to settle in and watch TV for the night. (They are planning on making changes to have individual controlled, but something you might want to consider). The last day was better, but not sure we will be back even though we did like the room itself. Definitely, buyer beware - ask before booking.

Exceptionally clean and well run hotel. Kendle at the Front desk was very kind. The "Waffle-lady"…read morekeeps the breakfast perfect and the management keeps it all running like a fine watch. If you have a need to stay near Paris, IL, stay here!

I stayed her in 2022 and now this month in 2025 and inthat time not much has changed. It look s…read moreevery bit as clean and fresh as it did then. Just a short drive up Route 1 from I-70 it is well worth the drive. I say here because of nearby family so Paris is kind of like home. I stay in Hampton Inns all over the Southeast and this on is by far my favorite. The staff both times were extremely friendly and helpful and breakfast was very good. Our room was exceptional and very quiet as the main road out front is not exactly a major travel route. Whenever I am in the area this will alway be my "go-to" place.

The fiance and I are driving down to Louisiana for Thanksgiving…read more After a 5 hour driving session through the rainy construction zones after a full day of work, we had enough. Naturally we looked for the closest Best Western so our furry friend could come in with us. We got our room, both took showers with the complimentary soap and shampoo that smelled great. The tissues were folded to look like a flower, which was neat... Complaint #1 - the tv in the room was either poorly wired or had bad reception. We turned on a movie to fall asleep to, and it kept cutting out the volume and picture... flashing and screaming static. So we turned it off. Complaint #2 - which is out of control of the hotel, but the guy above us must have been exercising all night with his dog. Well into 5am... rough. Breakfast was good, the usual... waffles, pastries, eggs, biscuits and gravy, bacon... Check out was easy as well. If we are in the area, we would go back...

We stayed in a room on yhe third floor. The humidity was so high in the room that our pillows were…read morewet! No adjustment on the air conditioner made a difference. To make matters worse, we were met with resistance when we requested to change rooms. Finally, we were moved to the second floor and as we moved our belongings, we walked by two portable dehumidifiers in the hallway. The second room was better, but we were refused clean towels when requested. We used our room towels at the pool, and when we asked for clean, dry towels we were told they did not have any. Finally, we were given 2 (for 3 people) and a bath mat. Save your money. Unless you like the smell of mold, prefer unsanitary conditions, and enjoy wasting your money, DO NOT STAY HERE.

The rest area attendant was really sweet and the restrooms were clean but they smelled terrible! I…read morecould smell the restrooms as soon as we entered the building. The attendant had travel bags with tons of travel magazines focused on Illinois and the surrounding states. We grabbed one to use in making our future travel plans!

This is a nice clean rest area easy to get in and out of from the I-70 westbound towards St. Louis…read more It's on the Blue Star Memorial Highway. Blue Star Highways are a tribute to the Nations armed forces who served in World War II. There are nice flowers and it is attended to by the Garden Club of Illinois. Plenty of signs and in particular one says Illinois remembers POWs and MIAs. Very evident that, at least in concept, the sacrifices that servicemen and women make are important in the state of Illinois. However, in the past week our Nation has lost a number of lives as our military withdraws from Afghanistan. In fact it's been one of the largest single losses of service lives in many years. While this is a nicely manicured clean rest area, someone has neglected to lower the flag to half staff, a point which I brought up to a worker, extremely politely and respectfully, here at this rest area. It is this reason, this in attention to an extraordinarily important and significant detail, that I extend a one star rating to this otherwise very nice rest area. (Photos of the flag staff included with this review).

Room was clean but no chairs, dresser or in room coffee. Bed way too high off the floor. Breakfast…read morehad nearly zero options for avoiding sugar. Zero protein, all carbs or sugared.

The paint in the hallways gives a very "back rooms" vibe. The rooms are clean, we had some weird…read moresubstance on one wall. The desk was wobbly. The entire property was very quiet. Breakfast was waffles, toast, cinnamon rolls, cereal and oatmeal. No meats. I wish all of the rooms were smoke free. We could faintly smell smoke when we first walked in our room. Overall it's a decent stay. Our door did not have a security latch. There is no elevator.

This hotel was very clean. They do not allow people to stay with pets. It's a very quiet hotel…read more When booking it says queen beds but they appeared to be doubles and not queen so make sure you plan ahead. Upon check in the lady at the front desk was super nice and got us checked in quickly. The breakfast was ok. Not too fancy.

Awesome hotel! Excellent employees, super clean environment . So pleased with this stay. We had 4…read morerooms total and all were great ! Very pleased.

Everything. It's was so filthy-see pics of the dirty bed I slept in because I got in late and…read moredidn't notice. The management said I would be refunded as I was so disgusted I packed everything to leave when I woke up. The charged me for my full stay and refused to respond to Expedia or myself. I was told once in person and once over the phone I would be allowed to cancel my stay AND receive a refund for the night I was there but then was charged the entire 4 day stay.

The bathtub had hair in it. Not just 1 or 2 its was dirty…read more The sink and mirror was filthy and I could tell the sheets didn't get changed. They just tucked the spread in and left. Then I waited for at least 2 hrs and 3 calls to the front desk before they came to take care of it. I watched them change the sheets but she didnt even spray the sink down. She used a dry wash cloth and wiped it out. It was still dirty when she left. I will never stay here again.

Absolutely excellent. Hotel was sparklingly clean, service was beyond kind. My elderly father and I…read morewere visiting the area. He's on a walker, so we needed an accessible room with two beds. This was one of the only hotels left in the area (including in Effingham) that met our requirements and didn't break the bank. Hot breakfast was good. Eggs, meat, potatoes, waffles, etc. 24-hour coffee. Computer/printer available. Laundry facilities. Workout room. I didn't use the pool and hot tub, but we saw many guests enjoying it throughout our 2-night stay. Susie was particularly helpful and accommodating. Each time I went to the desk, she asked how my dad was doing. Very thoughtful! Would definitely recommend and would stay here again if/when I'm in the

Why 5 stars? (1) Everything you'd expect and hope for was there. All good. (2) I lost a mouth…read moreretainer either on the way or at the hotel. During my stay I searched up and down, and asked the staff to keep an eye out. A couple hours after I had checked out, and asked to be called if it was found, I went back and luckily got the manager David who knew of my dilemma. So he took me to the room for a 3rd or 4th pass. Then we went to my rental car where he engaged just as committedly. He politely asked if I was ok w/ his help, and then used his cell phone lite to look where I had already looked, felt, and told him the retainer was not. But he could see it under the seat and stuck into a gap in the floor paneling. Pretty incredible. Very incredible. Forever grateful. Above and beyond the call.