This hotel is AMAZING for the price! Is it a top-tier hotel? No. Is it clean and reasonably…read morepriced? Absolutely. It was also the only hotel in town that would let us have our cat with us. On a military move, you need to be able to have all of your family members staying in a hotel with you. The bedding was absolutely ATROCIOUS, hence the four stars rather than five. The wifi was excellent and the coffee was good. They do need to replace their luggage carts, though. That thing has served its time and needs to retire.

Room was clean but no chairs, dresser or in room coffee. Bed way too high off the floor. Breakfast…read morehad nearly zero options for avoiding sugar. Zero protein, all carbs or sugared.

Pleasant and helpful staff. Very nice heated pool. Comfortable rooms. Nice breakfast. Good value…read moreall around!

Its a decent Motel/Hotel. The rooms are LARGE and if you want something with a "Cabin" feel - this…read moreis the place. the rooms are paneled with pine. The price is too HIGH for what you get however. The Beds in my room were broken down on one side where people sit to use the phone etc. The room was reasonably clean, but poorly fitted out. One odd chair in the corner. No desk or surface to write or work on. NO coffee maker - but they did have a microwave and little fridge. The Breakfast was ....odd. No one was around, the breakfast set up was strange: empty and sparse. Dont show up hungry. Additionally there was no coffee. I should add I went to breakfast at 7 am - dead center of the breakfast hour. There are plenty of services around the hotel that travelers need - gas, food etc... This is the best choice in the area - but the off-season price (mid September) was $100. I could have stayed at a Hampton for that rate. I will say this its far better to stay here than in Terra Huate

We love this hotel! It's reasonably priced, near the expressway and restaurants. Rooms were…read morecomfortable and while starting to look a bit dated / worn were clean. Pool is nice and big! Last time we were here there was a happy hour that was great but we arrived too late this time and missed it. Breakfast was just ok, some of us skipped it entirely.

I must say I enjoyed my stay at this particular hotel. There is plenty of parking available near…read morethe front door. It's surrounded by plenty of restaurants and shopping stores and it's located near the expressway. The location is great. The staff is very welcoming and were very nice. The hotel itself was clean and so were the room. They also have complimentary water in the front lobby which is a plus because usually you have to buy a few bottles of water for yourself when you stay at a hotel. Housekeeping was also prompt when I asked for towels. Oh and didn't mention they have complimentary breakfast. All in all, I had a good nights stay.

What an incredible room here at the Holiday Inn Express & Suites in Effingham. Our room was huge…read moreand beautiful. We had such a nice comfortable nice sleep. It was a really beautiful room. The front desk was great. Both people we dealt with were great in customer service and pleasant. This hotel had two problems. One was the maintenance workers. As we were getting on the elevator, they were speaking poorly of the guests in the hotel. I believe the comment was about a woman jumping in front of him in line for gravy on her plate. Probably a woman with children, as most of the women I saw had little children. We were trying to make their plates so we could also eat. These were two large gentle man who probably could have waited to eat! Both men didn't look like they showered or were well kept. They did have their maintenance uniforms on. As we were leaving, I was feeding the birds. (My offering to Illinois) and the maintenance man took out his phone to take pictures of me. I saw him and thought, this hotel needs my review. Our second interaction was with the house keeping. The pool was so overloaded with chlorine we literally couldn't swim in it. Our skin was tingling and the night before we opened a window to air it out a bit, before we realized we actually couldn't swim... so we enjoyed the sauna for a few minutes instead. This hotel has a sauna! Incredible! Thank you for that. About 2 minutes after I opened the window, this morning, the house keeper came in and shut the window. I walked back in and opened the window for the family that was going to be in there that morning. I told her the chlorine smell was so awful, she didn't want to have her little kids breathing that in. The house keeper she couldn't even smell the chlorine. Asked the maintence man if he could smell the chlorine, right in front of me. What a weird interaction to have with two people... but as I left the pool, my family said I wreaked of chlorine! All I did was walk in and opened the window. I am going to guess they are not testing the chlorine but actually just throwing it into the water. Really interested communication. We decided on 3 stars because the front desk, our huge room and the sauna were all fantastic! The maintenance people could use some customer service classes. I think talking about customers in the hallway in front of the elevator is probably something to work on... and taking pictures of customers outside your hotel, pretty shady too.

Wow!!! One of the nicest, and definitely the cleanest hotel we have stayed at. Bed was so…read morecomfortable. Room and hotel was extremely clean. Enjoyed the pool, hot tub and sauna. Breakfast was fine, the norm. Staff was friendly. Nice big TV in the room. Shower had great water pressure. Thanks for a great stay.

This hotel was very clean. They do not allow people to stay with pets. It's a very quiet hotel…read more When booking it says queen beds but they appeared to be doubles and not queen so make sure you plan ahead. Upon check in the lady at the front desk was super nice and got us checked in quickly. The breakfast was ok. Not too fancy.

Awesome hotel! Excellent employees, super clean environment . So pleased with this stay. We had 4…read morerooms total and all were great ! Very pleased.

Our go to is Holiday Inn Express when we travel. The hotels are reasonably priced, clean, and they…read moreserve breakfast in the morning.

Crystal made my breakfast amazing. She insured that I had all the fixings that I wanted and…read moreexplained the pancake machine. Starting the day off with such a nice, knowledgeable hostess, is the best part of today for me.

Stayed there for two nights, after making a reservation over the phone for a yearly family reunion…read more When I made the reservations months earlier, I asked if their bar was open and was assured that it would be at the time of my reservation. These people have said that they renovated their hotel rooms, and I paid more to be in an upgraded (Executive room)! 1. The first room that they put me in did not have a smoke detector at all! 2. One chair was dirty, and the seat springs were broken. 3. There was black mold around the vanity sink. 4. The lamp shades were torn. 5. The bathroom tub bottom was filthy dirty. 5. The shower curtain rod was falling off the wall! I did ask for a different room, and was moved to another which was barely in better shape! For breakfast, I was told by a staff member that the coffee pot was broken, and found that the scrambled eggs and biscuit gravy BOTH were cold, although the man warmed it up quickly. By that time, I had lost my appetite and opted to go to McDonald's instead! I spent over $125 per night for this fleabag joint! NEVER AGAIN. Their new restaurant ( INDIAN food) is overpriced for the area, and judging from the hotel's cleanliness, I refused to eat there! Next year I will be staying in Mattoon, only 8 miles down the same road! STAY AWAY from this one!

From 3 years ago rating. Great outdoor pool and steakhouse…read more AUGUST 2024 by telephone front desk says restaurant not open. You're on your own from here.

I stayed her in 2022 and now this month in 2025 and inthat time not much has changed. It look s…read moreevery bit as clean and fresh as it did then. Just a short drive up Route 1 from I-70 it is well worth the drive. I say here because of nearby family so Paris is kind of like home. I stay in Hampton Inns all over the Southeast and this on is by far my favorite. The staff both times were extremely friendly and helpful and breakfast was very good. Our room was exceptional and very quiet as the main road out front is not exactly a major travel route. Whenever I am in the area this will alway be my "go-to" place.

Checked in for a night since we are on a road trip. Staff was fast and friendly and we greatly…read moreappreciate it. Lobby, space and hotel room was modern, spacious and clean. So comfy and relaxing. Breakfast offerings was a great variety from strawberry waffles, egg frittatas, bagels, sausages, gravy and biscuits, cereal to fruit offerings. Overall, love the service, food, and space. Would come back.

Absolutely excellent. Hotel was sparklingly clean, service was beyond kind. My elderly father and I…read morewere visiting the area. He's on a walker, so we needed an accessible room with two beds. This was one of the only hotels left in the area (including in Effingham) that met our requirements and didn't break the bank. Hot breakfast was good. Eggs, meat, potatoes, waffles, etc. 24-hour coffee. Computer/printer available. Laundry facilities. Workout room. I didn't use the pool and hot tub, but we saw many guests enjoying it throughout our 2-night stay. Susie was particularly helpful and accommodating. Each time I went to the desk, she asked how my dad was doing. Very thoughtful! Would definitely recommend and would stay here again if/when I'm in the

Why 5 stars? (1) Everything you'd expect and hope for was there. All good. (2) I lost a mouth…read moreretainer either on the way or at the hotel. During my stay I searched up and down, and asked the staff to keep an eye out. A couple hours after I had checked out, and asked to be called if it was found, I went back and luckily got the manager David who knew of my dilemma. So he took me to the room for a 3rd or 4th pass. Then we went to my rental car where he engaged just as committedly. He politely asked if I was ok w/ his help, and then used his cell phone lite to look where I had already looked, felt, and told him the retainer was not. But he could see it under the seat and stuck into a gap in the floor paneling. Pretty incredible. Very incredible. Forever grateful. Above and beyond the call.

The only reason this review isn't 1 star is because of the amazing front desk lady. She was kind,…read moreaccommodating, and clearly doing her best in a difficult situation. Unfortunately, the stay was a disaster. Our first room had a toilet that didn't work and was visibly dirty. The water wasn't coming out of the spout, and we were later informed the hotel was experiencing water issues. We were moved to a clean room, which seemed like an improvement--until we pulled back the sheets on one of the beds and found blood stains. Absolutely disgusting. With no other clean rooms available, we had to share the remaining bed, which felt far from ideal under the circumstances. Our stay was brief--just 4 hours--but during that time, we couldn't brush our teeth or shower due to the water issues. We didn't even dare to eat the breakfast, despite it being open. This experience was deeply disappointing and well below expectations for a SpringHill Suites property. I hope management addresses these serious issues.

This place is a complete rip off. I booked a room for 1 night and paid for my room on booking .com…read morebefore hand. I wanted to do ut early, as it was a scheduled conference way in advance. I paid 189.00 for one night. When I got there they asked me to leave a cc on file for "incidental's" so I did. They charged my card for the room that night again, this time for $210.00. I made no less than 20 phone calls to get it off my card. I flagged the charge as fraud and they took it off. Then they proceeded to put it back on every month for 6 months. I would get the cc to take it off and they would put it back!!! So. one night in this SHIT HOLE cost almost 400.00!!! I hope they CHOKE ON IT!! I will never darken the door of a Marriott hotel of ANY KIND ANYWHERE again!