This hotel does not deserve the Marriott name. I was bait and switched on the pricing. Quoted one…read moreprice as all inclusive only to find out not true. Totally non cooperative staff regarding the $50 additional charges. Exceptionally expensive for an at best " lame" hotel. Over $330 night and no complimentary coffee or water in lobby ( before the charges they hide from you) Run away from this hotel. Having stayed in a 100 hotels, I have never been more disappointed. Rip off

I had a work trip in Norwich and decided to stay at the Oneonta courtyard…read more Its conveniently located right off the highway right up the hill from a BJs and several restaurants. The rooms are clean and well appointed. I would not hesitate to stay here again. There's a courtyard bistro on site where one can purchase breakfast etc. One morning I ordered the bistro egg sandwich and I don't think that I'd order it again. The scrambled eggs and bacon on it were very good but the handful of dressed arugula was a little off putting. The bottom of the bun was super soggy and it really could not be picked up to eat.

Absolute amazing stay here. From the moment we checked in to the moment we checked out we were…read moremade to feel welcomed. I was given a hand written card thanking me for being an IHG member also which was a nice touch. We had a 2 queen room and the room looked modern, was clean, and the whole area was quiet. The room has a nice size mini fridge and a small microwave in it. They have a ton of pamphlets in the lobby for places to check out in the area. The included breakfast here is excellent! We spent 2 nights here so we had breakfast both mornings here. They have a pancake machine that pops out 2 fresh pancakes in a minute. They also have cereal, bagels, toast, their cinnamon rolls, yogurts, hard-boiled eggs, juice, and hot options like eggs or egg omelets, bacon/sausage, etc. They were doing well in keeping everything stocked. They have coffee available in the lobby 24 hours also. I would absolutely stay here again the next time visiting Cooperstown.

For the area around Cooperstown this is as 5 Star as it gets. Nice to have a professional chain in…read morethe area. It may be more expensive than all the local motor lodges, but you get so much more for your money. This chainis infamous for its all you can eat self-serve free breakfast buffet. Plenty of options. Factor this into the price along with a super clean, ( what looks like) recently remodeled hotel. Room was super clean. Perfectly located on a major road center to all the breweries, restaurants, farms, and of course Cooperstown & the Baseball Hall of Fame. Would only stay here again when in this area of NY

We absolutely loved our stay at Terrazza of the Titans. The space was bright, spacious, and…read morebeautifully designed, with thoughtful details and gorgeous décor throughout. Every inch felt welcoming and comfortable for our family of four. The waterfall at the Stratton Falls campus was absolutely stunning and incredibly relaxing. Falling asleep to the sound of the water from our deck made the experience feel truly special. Even with the cold weather, there were still plenty of activities to keep our family entertained. Between the waterfalls, game room, Netflix, life-sized chess, foosball, air hockey, the Crooked Cabana bar, hot tub, and dry sauna -- this place truly has it all. A special thank you to Chuck for making our Mother's Day weekend even more memorable than we could have imagined. From the cookies and coffee to the kids' welcome packets, every detail reflected warmth and care. We could not imagine a more family-friendly and welcoming experience. This was our third stay here, and it somehow keeps getting better every time. We already cannot wait to come back again and bring even more of our family with us next time.

Ok well we really loved our room. Not Star Trek fans, but that's one of the few rooms that fit our…read moreneeds that was available. But it was very cool when we went in. Our bagged breakfast was missing a few items we ordered. That really was not ideal, as we had a long drive ahead of us to the city. So we ended up having to stop to get a couple of things since what we planned on having was not there. Also, the wait for someone to be at check in was long. We went to the Stratton falls first accidentally. It's 2.5 miles from where our location was. Apparently, the guy at check in saw us and knew we were at the wrong property (they were full at that location) but didn't tell us when he saw us. (We didn't see him). When my son finally found someone (that guy) he said "I saw you when you came in and knew you went to the wrong place...". Ok.... So you just let us stand around for 12 min, before we went searching for you? He wouldn't even give us more than "it's down the road." Directions to the other place. That guy was an awful first impression. The lady at our location was lovely, but he made the initial feeling stick with me. So, customer service sucked because of him. I had friends that came to meet us from 30 min away and had to wait an additional 20 min thanks to that guy. Would I suggest it? If the service continues like it was... no. Fun themes though. I hear they moved to new ownership, so maybe that's what is going on.

To give an updated expertise, sine the last review was 3 years ago…read more We stayed here overnight during a snowstorm. Didn't have much of a choice. I refused to drive any further. Yes it's nothing fancy. It's a small motel in as much as I can tell a pretty much nothing area. I know it's near cobbleskill but this is still outskirty. But I found it clean, and comfortable. Lady at front desk was super nice! My only complaint was the shower didn't get that hot. My sister let the water run awhile and she said it got better, but still not great. I'm sure if we asked they could have looked into it and maybe moved us to another room, but I didn't care that much for one night. Just looking for a place to sleep and refresh until we got back on the road again. And it fit those needs

Rude, rude, rude. You're better off driving all night than stay here. I wouldn't stay here even if…read morewas free!

Howes Caverns Motel is run by the Howes Cavern. When you're checking into your motel, you actually…read morehave to go to the cavern to check in. That's how you get your key. I attached the paperwork and the inside paperwork that is given to you when you come to the motel. You can see on the paperwork that there literally cannot be any emergencies or you'll get charged for them. We had something crawling above our heads the enter night. It sounded like something running fast in one room and something tiptoeing in the other room. This would not have been on their emergencies so we didn't call. We were woken up with pounding on our door from room service. We were not ready to get going at 8:24 in the morning so we had to get dressed to answer the door. Check out is by 11, which is normal and fine, check in had to be done by 3:45 or they would let us know where they were putting the keys? Needless to say, we checked in by 3:45. There were no food options, store options or any accommodations available after 3:45 PM. Do not have an emergency, they will charge you. Our experience was not pleasant and we will not be back to the motel. The pool was closed and that wasn't an option for us to do either.

For the price, and location this place is a true gem! Located right at the site of the historic…read moreHowes Caverns, this motel provides clean and comfortable accommodations with a view like none other in the area. Stayed here in the family suit for Howe caverns "Naked in a Cave" event where you explore the cave and it's wonders, wearing nothing but a smile and comfortable shoes! Staying at the motel was extremely convenient as the main attraction is a short walk from the Motel. The suit consisted of 2 rooms with 2 double beds and a shared bathroom. The only down side to the shared bathroom was the water pressure, which made the shower more of a gentle mist than a shower. The pool was still open mid September which was great, however not heated so was a bit chilly to dip. Overall though this spot is clean, comfortable and a great value!

The Wedgewood Inn was closed for a period of time, following the floods that occurred after…read moreHurricane Irene. My husband and I stayed there for an evening and found the owner, Ed to be very welcoming and hospitable. The rates are very reasonable too. The Inn itself is kept in pristine condition, it however hasn't been update in a number of years. The furnishing are dated but again, it was neat as a pin and not a speck of dust to be found. The only draw back is that there is one bathroom that is shared for all 5 bedrooms. If you're staying with a group of friends or family, that might be a little more comfortable.

We love it here such a great place the prime rib is to die for…read more Service is great Ambiance is great

The restaurant is supposed to open at 3, and it was about 3:10 when staff finally unlocked the door…read morebut failed to acknowledge, much less greet us. The food was overcooked. The chicken was dry and the French fries were so overcooked about a third of them were inedible and the rest were unpleasant. We finished our sandwiches and the server felt compelled to say, "It must've been good!" (Why do servers do that?) It wasn't good. We were hungry after being in the car for several hours.

When this place opened many moons ago as a Holiday Inn (that's why the address lists the street as…read moreHoliday Way) I stayed here on business for several days and had a nice stay. There was an upscale restaurant down the road and generally it was an easy place to book at a time before AirB&B. I potentially needed an accessible room so this was the only option for miles. It was, unfortunately, a short but disappointing stay overall. Let me say that the best part of this experience was the person on the day shift who answered the phone and checked about accessible rooms (you can't get one if your party has more than 2 people in a room-you have to book a second room, so double the price). The check in person also was able to move our room across the hall so we were not up against the highway. He offered up free water bottles for each of us. So far so good. Entering the room, there was a strong smell of deodorizer or cleaner. The double queen room was spacious enough and the refrigerator worked well. A microwave was also available. The bathroom floor seemed new and was overall clean. The toilet flush gurgled but it operated fine. The faucet was replaced at some point but was crooked and the drain stopper was missing its top. Everything in the room was painted in various shades of tan except for the back of the bathroom door which was painted white with a roller since no one cut in along the hook, knob hinges or the floor. The room space itself was stark in that there was no art or decor on the walls except for two mirrors and the triangular headboards. If you wanted to used the drawers, you were limited as the night stand was missing all of the hardware and the bureau was missing 1/4 of them. All the furniture shows signs of dings, dents and distress. The carpet was stained in multiple spots including a 3" diameter red circle on the outside wall that looked like someone had dumped a whole bottle of nail polish. The two chairs at the desk/table were mismatched. One was probably original as the foam was two dimensional. The other was a green banquet chair identical to those in the breakfast room and similar to those in the former Holiday Inn Ballroom in the basement. The air conditioning cooled enough but was malfunctioning as everything in the room, including our clothes, was damp when we dressed in the morning. Coffee and hot water is available 24/7 in the breakfast room. The coffee and water was pleasantly hot in the late afternoon as they did not use air pots like many hotels. I had to got to the front desk for napkins. Upon re-entering our room after getting coffee I understood why they had sprayed our room as there was a strong smell akin to body odor. The bed sheets appeared very clean but the mattress itself was very soft and uncomfortable . The deodorizer must also have been used on the beds as it permeated our sleepwear. We smelled it as we unpacked our clothes at the next stop. Breakfast had a few carb-forward choices and small yogurts. We were glad we had brought something from home, just in case. One of us went out to our vehicle parked on the east side of the building in the early evening . A female employee (?) was sweeping. Two other women were there as well, one on the bench and a third who did not appear to be guest or an employee talking to the sweeping woman. She was dressed in a cleavage revealing top and a leopard skirt that ended where her legs began. When I reported all of this (with less detail) via the Quality Inn survey, I received a terse reply not addressing anything except my observation of the woman in the lot. They implied that the third woman was an employee and that my observation of this person's dress was in "poor taste." I'm not sure what role the woman in question has in that business, but perhaps the person in charge of HR for this location might need to address workwear, if she was in fact an employee. However this might be why this place is in such disrepair. In a public facing business where perception is equally important as the product and service, management here is focused only on being defensive when guests bring up issues. No, I won't be returning.

I understand this hotel had management problems in the past but the new manager is great! I stayed…read morefor 2 weeks and could not be happier. They were very accommodating, even the housekeeping staff was friendly and accommodating. Clean rooms, in good repair, convenient location. My refrigerator control knob was missing and I had a brand new refrigerator delivered within hours. I am headed back there with family and I know they will all be satisfied. The rates, for the quality, are very good. My only negative is the parking lot lighting is insufficient.

This is a beautiful hotel on Glimmerglass lake in Cooperstown, NY…read more From the moment you step in the staff are there to help and assist you. We were here for thanksgiving dinner buffet, a little pricey but it didn't disappoint!! Our waiter, Clayton, was a joy !! The buffet was over flowing with choices, and homemade flavors. We truly ourselves and did not leave hungry!!!

One of our favourite places! Fabulous service!! Fabulous ,…read moreDawn the concierge was accommodating. I can't say enough about the service, quality of products and the attention to detail! Thanks again to the staff, especially Dawn.