SO we order from here kind of often: 1) I love the stuffed pizza & quick service! However our last few orders haven't been up to par :( the cost of the meal seems to be different each order- same order each time! The last two stuffed pizzas were soggy and just doughy! The thin crust was ordered "well done/crispy thin crust" - it was a sloppy soggy mess. Seems the quality of the food has changed since the remodel of the restaurant! We dined in a few months ago and as the atmosphere is swanky cool, the food was banquet blah! You're rolling the dice with this place. Feeling disappointed & let down by our neighborhood stand by pizza joint! read more

I ordered delivery through GrubHub. It took about 1.5 hours to come, much later than anticipated. (I live about 3 miles away). I ordered the Tuesday special, Chicken Parmesan. It tasted okay, but there was so much cheese and grease on it, I immediately felt sick after I ate only a little bit of it. Basically, their food is greasy and of terrible quality. Waste of money. read more

Food was okay but ordered through GrubHub and it took an hour and a half at 10 p.m. at night on a Tuesday when the restaurant is less than 15 minutes away. Also, they completely misread my order and put items on it that I specifically asked to be withheld due to allergies. Never ordering from them again!!! read more

This review is based on the lack of customer service skills provided by Claudia who took my phone order in addition to a poor attempt at an italian beef sandwich. Claudia had poor skills in taking my order, she should have politely asked me to call back if she couldn't hear me. She repeated everything I said, wrong and then insisted she had repeated it correctly when I proceeded to repeat my order. I got so frustrated I passed the phone on so someone else could finish the ordering. And even he had to let her know he was loud with her because she had things wrong. Italian beef sandwich seriously couldn't even eat it, the meat was just badly seasoned with all the meat piled on half of the bun, fries nothing more than your frozen buy and their coleslaw swimming in mayo...more like a colesauce. Horrible service horrible food, don't intend to ever order from their again! To top it off on the delivery ticket my info was WRONG!! I'm shocked we even got dinner. read more

Just ok, hadn't been here for years, We had gotten carry out menu in our mailbox and decide to call for carry out. the meatballs were not good at all not like i remember having from Suparossa as a kid these tasted like they were frozen then thawed & microwaved. wish when i ate spaghetti & meatballs i would have felt them fond memories from years ago. One good thing was death by chocolate cake wish order 2 of them it so was so good. We might give them one more time to try the pizza but since the pasta was such disappoiment I'm thinking after all these years they let all the food slide. read more

I honestly could have had a better (and cheaper) pizza from the frozen section of the grocery store. It was one of the WORST delivery pizzas I've ever had. What's more, the "mixed green" salad was 99.9% iceberg with (count 'em!) 2 quarter-sized shreds of radicchio. Oh, but they threw in 1 campari tomato sliced in half... and maybe 3 cucumber slices. That salad (most of which I threw away) cost me $6.25. Also... the money got funny. I was quoted under $21 on the phone for my un-delicious meal. When the guy showed up, there was a non-itemized receipt for OVER $23. When I called to ask about it, they hung up on me. Hmmm. I still tipped my delivery guy, but I will NEVER, EVER patronize this business again. read more

I started ordering from this restaurant about a month ago, most orders were delivery, but one was for pick-up. The delivery is amazingly fast. The food is good some days, not so good other days. I have learned to NEVER order any pizza on weekends. On weekdays the pizza is about a 7-8, on weekends it is a solid 4. The pizza had no flavor whatsoever on a Saturday or Sunday. None. The crust was dry and in desperate need of salt. Pizza on a Monday or Tuesday is much better, but could still use some salt. I have never in life had to sprinkle salt on my pizza, but it can taste like eating the box it comes in, if you don't. Next time, I would like actual sauce on my pizza, and not little red specks. Thanks! The gnocchi is very good. The portion serves about five people. They will make it without the spinach, or even the tomatoes. The Vesuvio chicken sandwich was excellent the first time. Toe licking good, to be honest, but the second one was prepared totally different, and was not the same sandwich at all. read more

Delivery guy was nice. But the females on the phone was extremely rude. They've sent wrong order to delivery but .. Hopelessly, they don't seemed to know how to apologize and tries to solve problem with a manner..instead yells at customer. After dealing w the ladies on the phone, lost a petite of touching the food... postponing it to be tasted until a petite returns.. maybe the next day? ^^' Oh, and says grub-hub's complete pricing at the end of exit isn't correct pricing that they'll be asking you at the door...so be careful! Two stars are for the delivery guy who looked & sounded like he felt bad.. poor guy. Taste of food... ordered couple items, one was cheese fries - cheese seemed to be old?..some white crumbs almost looked feta cheese.. so we tossed it in garbage after trying to pick good parts. Rest of the food is in refrigerator until... later. T.T read more

Oh Suparossa. Do I love to hate you? Hate to love you? Either way, I can't stay away. What keeps me coming back: Delivery is quick (I do live quite close though) The pizza is very good. I've never been dissatisfied in this regard. I also love the suparossa screamers (Jalepeno poppers) I'm a glutton for punishment What makes me want to pull my hair out: There seems to always be at least ONE incorrect item in my order. And it's not something big enough that I'm going to call the restaurant over it but it's something that's annoying enough to rob me of some of the joy of my meal. Some examples - wrong salad dressings, no salad dressings (sometimes no salads) sauce on the pasta when requested on the side, incorrect or missing sides and sauces. You get the gist. I'll continue to order from here, well, because I will. read more

Pizza was booty. Typical neighborhood outdated pizza joint serving you the finest cardboard topped with sugar sauce and almost no cheese. Don't waste your money, order from Pete's 2 down the street. read more

Just tried their Saturday special of bucket of spaghetti w meatballs and garlic bread and it was awful !!! What they call Marinara is what I call can of tomato sauce. Absolutely no flavor and even tasted a little tart as if they added lemon or perhaps the tomatoes were bad. The bread which they call "Garlic Bread" has no garlic flavor and rubbery. Meatballs: nothing ordinary Will I ever order from them again ?? I think I'm going to look for other "of many" options. For now : LOST MY BUSINESS!!! read more

I'm going to start this review by stating that I live four blocks from Suparossa. FOUR BLOCKS. Also want to state that I may be partially biased, because I love me some extra greasy pizza. I've ordered pizza for delivery from Suparossa twice now. The first time I got a large with onions, green peppers, and sausage. Everything was fine. Told delivery would be an hour, delivery was an hour and ten minutes. Let me repeat, FOUR BLOCKS. Pizza was pretty good considering it wasn't as greasy as I typically like. Sausage was tasty, veggies were fresh as pizza veggies can be. The second time I ordered myself a small pizza with black olives, bacon, and ground beef (my favorite.) I'm used to getting ground beef as.... yuno... ground beef. Suparossa has some big 'ol nuggets of ground beef. Ranging in size from large marble, to larger than golf ball but smaller than tennis ball. Kindouv ridiculous. This second time I was also quoted an hour delivery, this time it showed up in 25 minutes. Awesome, now that makes sense since I'm FOUR BLOCKS away. Figured, hell, pizza in 25 minutes? That deserves a hearty tip. Tipped, walk back to feast, opened the box, all of the toppings were smashed to one side. What the hell was he doing, riding a bike with the pizza in his backpack? Who knows. Either way, I spread the toppings out as much as I could, and somehow, only about 60% of the pizza was covered. Got hungry, had to take the pizza out of his backpack and stop to eat some enormous ground beef nuggets to get the energy for the bike ride? Who knows. Too expensive to deal with a fast but jacked up pizza with all the toppings all over the place, and way too close to deal with delivery taking over an hour. Overall, the pizza was pretty good, but too many negatives. Only way I'm eating Suparossa's pizza again is if somebody else is paying. read more

Ordered delivery from here one night with and I must say I am surprised I haven't tried this pizza place earlier. The crust was just perfect to my liking nice and crispy but NOT BURNT!! lol. I ordered it with Ground beef and the ground beef had really good flavor. Overall I am happy with this experience, I even went it to sit down and eat one night, not the most lively place, the music and the decor can use some revamping and the place will be a lot more lively in my opinion. can't wait to try them again soon! read more

Another one bites the dust!! I'm finding it extremely difficult to find a kind word here. I'm going to start by saying this establishment boasts of there fine Italian cuisine. So keeping that in mind I order 2 pasta dishes. Lasagna and an order of pasta and meatballs. I'm no culinary expert here my friends but the lasagna gave the appearance of something you'd find in the frozen food case at your local grocer. Freshly prepared? I think not! Recently nuked perhaps. Here's a free piece of advice if you want to give the illusion of fresh try draining the water! Any resteraunt claiming to be Italian better damn well know how make a proper plate of pasta. Sadly this place couldn't even tell the difference between angel hair and capallini. Maybe they did and just didn't give a rat's patootie. Anyways, no parmesan ,a timid ration of bread. Geeze talk about your insult to injury! One good thing the meatballs didn't totally suck. YAY! I'm not saying to avoid this place but I wouldn't advise taking anyone there that had any knowledge of fine Italian cuisine. But then again what does a greek know about the resteraunt business ;) read more

Another good neighborhood spot that I love the food from! Much like another local spot near by that I has to give a poor review this place would get 5 stars if the accuracy of their delivery matched how great the food is! I've dined in several times and never disappoints. I like the dim atmosphere and the food is top notch. Their thin crust pizza is very under rated in the city but their pastas and traditional Italian dinners are all great. Delivery is a different story, although the last 2-3 times have gotten much better I did have at least half a dozen issues in the past year with accuracy of my orders. I shouldn't have to drive back to the restaurant to get my full order and then I didn't even get my delivery fee or anything refunded. Again great food but sometimes their delivery accuracy sucks read more

I really wish I could give Suparossa a five-star rating, because their pizza is probably the best I've ever had in my entire life. (It's all about the cheese...there is just something spectacular about Suparossa cheese. Yum!) However, I generally order carry-out from this place, and they screw up my order more often than they get it right. It's quite ridiculous, actually: They either send the wrong pizza, forget to send a dessert, put shrimp in my fettuccine instead of chicken, etc. And stuff like this happens ALL THE TIME! Also, whenever I have a problem with my order and call the restaurant to have it corrected, they act like I'm the biggest pain in the butt, even though they're the ones who screwed up the order! Bottom line: Suparossa's food is excellent, but their customer service sucks. It may not be worth it to you. read more

I order from here pretty regularly, always delivery. So far, the food has been damn good (hence my repeat visits), but there is one issue I've noticed. This only happens when more than one of the same item is ordered (example below) 1 stuffed burger with bacon & cheese, med. rare 1 stuffed burger with cheese, medium. You get: 1 stuffed burger with bacon & cheese, med. rare 1 stuffed burger with bacon, cheese & mushrooms, med. rare Normally, I wouldn't care too much, but when you're allergic to mushrooms, it can get nasty. Since it only happens when you get two of the same, I'm not exceptionally concerned, I just dodge getting the same thing as anyone else. But as is, the food is usually good when I order, must be getting lucky judging from the other reviews. read more

This review is for delivery only. 1) the food was arrived much less than what grub hub estimated. The entire delivery time frame was approximately 35 minutes, from the time that I ordered to the time that was arrived at the door. 2) the food is as good as it gets for somewhere that delivers at 11pm. Options are dwindling as you know. If you are super hungry after retail exhaustion (I'm not talking about shopping; I'm referring to dealing with customers for 8 hours), you need to make a choice of selecting the "best" out of all the secondary candidates. 3) the portions are good. Hubby and I both ordered pasta entrees that come with salad or other choices of yours. For $28 after tax, delivery fee, tip, and online coupon, you know it's pricy, yet I was able to save a portion of it for dinner tonight. 4) Once again, for a foodie like myself, ordering delivery is the last resort to ease my hunger before my life is over (sorry for the exaggeration). I only do it every once in awhile, even during winter time. I would rather walk to get something better than this. Overall, it wasn't a bad experience. I will keep this place in mind if I ever use delivery again in the near future. read more

My go to place when everyone else is closed around me. Good pie and fast service and friendly

Very good and giant takeout dinners. Now that I live in rural America, access to good Italian food is a real treat- even if associated with a small chain of restaurants. On this visit home we hankered for some Italian (oddly it's not easy finding gnocchi around Portage Park). Ordered a number of takeout dinners, they were tremendous! The fridge was full of takeout containers by even the most dedicated eaters among us. The Gnocchi was very nice, good stuffed pizza as well. Looking forward to dining here again. read more

Have been here a few times and I must say nothing about this place wow's me at all. It's very dull... boring.. the food is honestly not anything to rave about. It almost feels like a fast food place decorated like an italian restaurant. the servers are decent, but they look like they really don't want to be there. I'll eat there if need be.. but I'm not rushing back for any reason. Plenty of other places to go to. read more

I attended a wedding reception in one of their banquet halls last weekend. I was skeptical, because I frequently am of banquet halls, and also because the name kept sticking as Ponderosa in my head. But I was wrong. Sometimes it IS nice to be proved wrong. We had several hours to kill between the ceremony and reception so we went into the restaurant proper at 2pm on a Saturday. It was pretty empty except for a table full of Nuns and a family or two. We ordered their cheapest bottle of Chianti, but they were out, so they brought us their more expensive bottle, for the lower price. Now, that's awesome! We ordered the calamari to munch on. The calamari was really pretty good. Nothing gourmet, but nice and satisfying. Is wasn't overly breaded or fried and the pieces were large and cooked just right (not too chewy and not at all soggy). The fresh bread at the table with e.v.o.o. and Parmesan was really good too. Actually, that bread was addicting! The waiter was sweet and didn't bother us too much, nor leave us waiting too long. Later, at the banquet hall next door I had some really good wedding food. The newlyweds are vegetarian, so their meal was all meatless. Started out with a baby green salad with dried cranberries, on to cheese tortellini soup and followed up with cheese stuffed shelled and grilled vegetables. I was already in food pain at this point, but I couldn't stop myself (stupid lack of will power!) and ate the yummy grilled potato, eggplant, and carrots anyway. I did manage to leave the shells pretty much alone, thank god. I don't know if the bride and groom specified this, but peanut butter ice cream was served with their cake. It was the WORST THING EVER not to be able to eat more than a bite of that, but I was just too full. They also have a free parking lot across the street and good staffing. The open bar was the best part of course. God, I love being a wedding date. If anyone out there's in need of a wedding date...you just...never mind... read more

A great place for Chicago Pizza! So I don't do thin crust pizza in Chicago. That's just blasphemous. It's stuffed pizza all the way! You can get crappy pizza anywhere,but in Chicago, you get stuffed or deep dish. So when you order a Deep dish or stuff pizza from here be prepared to wait (or call and place an order) for about 45 minutes for your pizza. Get some appetizers and a glass of wine and enjoy your company. The staff is very knowledgeable about the wine on their menus and can give you a great recommendation. Everything here comes in large portions, so be prepared to put away some food. The hot wings are REALLY hot! They have their own parking lot and a large restaurant so its perfect for large groups. You can even get here on the CTA, either by the Montrose bus or the Central bus. read more

Love Love Love their pizza. We usually order the "american pie" or "football" pizza as it is sometimes refered to. Lots of cheese and toppings. Nothing skimpin here! Only downfall is that it seems that when I order on weekdays it's MUCH better and not over cooked...and they are when I order on the weekends. I am assuming there is a cook change or something, but I wish it were more consistant. I DON'T like the cheese brownish and I like lots of it. On weekends it's not as good....but still pleasent. I have eaten inside a couple times too. They have good calamari..and their salads are VERY GOOD. no wilted dry, dead lettuce...it's nice and fresh and very yummy. Their chicken tetrazzini...to DIE FOR! I never had it made that way and it was way good. They bring you HOT bread to your table and have the staple olive oil and parmesan cheese for the bread. The last time I was there however, it was on a week day. I came in with my mother and grandmother. There was only one waiter working...and they had a party in the "party" room. It took them 45 minutes at LEAST to bring out a salad, chicken tetrazzini, and a egg and pepper sandwich. I thought that was a bit rude considering how small our order really was. They kept bringing plate after plate out to the party...but we were left waiting and waiting and waiting. They need to plan ahead a little better when taking in large parties. (not sure if it was problems in the kitchen or the wait staff). if I wasn't in such a hurry...I would have bitched a LOT. But at this point I was late to get my kids from school. I just paid up at the desk and left. However, even with the one bad experience (I've been inside before and haven't had problems) and the sometimes non consistant pizza....I'll still drive all the way to pick up their pizza. (they don't deliver all the way to me). read more

Great pizza and even better prices! Ordered two football size pizzas and total came out to less than $40 - I was able to feed 15 people with these juggernauts. Thanks, Suparossa! read more

order from 8/19/2018..... order taker mispronounced my name over phone, no way you could get it wrong if you tried.... you'd think each time they did that to someone, they'd give free fries or something per occurance. Still waiting on those fries........rude.... past order ...... ok.... perfect tasting food each time and finally got my receipt . read more

The only time I've been to Suparossa was when my prof. from Wright took us there to celebrate the end of the semester (Human Bio Summer Session with Janus in case you were interested). For having to deal with 30+ community college students, the food was good, the wait staff attentive, and I will go back, eventually. I'm probably more likely to look into Suparossa for delivery/pick-up (I live less than 5 blocks away) or for their seemingly always packed banquet hall. read more

We had dinner here the other night, and I thought it was very good. Not mind blowing, but everything was fresh, tasty and served in classic Italian-American portions: gigante. Seriously, I still have leftovers. I have veal parmesan, which was 4 veal cutlets cooked well with plenty of cheese and a very good marinara. We split the antipasti, which was one of the best I've had in a while - everything was very fresh and obviously just sliced. I recommend it. The service was the standout part of the evening. Our waitress was friendly, helpful and even comped us a desert, which was a surprising and delicious gesture. She pretty much sealed our return with that. Good for kids. read more

Having been there now three times, the consistency is there! The third time, though the circumstances were much different, still shown consistency on the dishes we repeat ordered! I've kept my promise that there being a fifth star for consistency and they've held up. This place still remains to be the place for Italian fare in my family and we still keep coming. For further details, please have a look at the previous post before the update. read more

I'd have to say, pretty solid. I've only ordered strictly from the Chicago side; given the fact there's a Norridge location they coordinate well. I would strongly suggest being SPECIFIC with your order, especially using Grub blub. You'll be happy. read more

Well made a reservation when we got there we didn't see the person who was in charge of sitting us so we sat ourselves,alone with that I had to go outside to get a menu someone left outside on the table. Then we had to wait for another menu. As soon as we got the menu then here comes are waiter. (Man can we even look at the menu) The drinks were tasty but didn't taste any alcohol. But my pizza was on point. The way of the layout of this restaurant doesn't make sense to me. Don't know about returning. read more

Pizza good. The weekly specials are not so special! First I didn't get the sides that are on the menu with the Thursday sandwich. After I called they said they would deliver because they made the mistake. Half an hour later ( in time for dessert ) we get a box of overdone, limp fries in the box sitting on the ketchup packets. Yumm hot ketchup! Still did not receive the au jus that goes with the two beef sandwiches or the coleslaw. Just started to go back to Suparrosa/Legno after the name change. Will rethink going there in the future for carry out or sit down. If this is how they fill an order its not worth the money!! read more

What a surprise to have been taken to this wonderful, friendly restaurant. The waitress was a big hit...promptly telling me when I was undecided " What do you have a taste for - we will make it for you! "...The food was incredible and the spicey sauce for pasta was out of this world good. The whole meal with two appetizers, wine and dessert was under 80 bucks and the service and food was way better than average. Can't wait to go again. read more

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A place i'd heard about via adverts and word of mouth for many years and in nearly 15, had never had Suparossa's pizza....until about a month ago. Wanted to like it (?), no really, it's one of those places you *want* to love but it was mid range or a bit above board. Can only comment on the thin crust pizza and it was tasty but lacking a little in the cheese and sauce dept, just didn't connect and strike the necessary pizza crust/sauce/topping balance. Sat at the bar while I waited for take-out and the staff were friendly and it's a neighborhood 'regulars' sort of place, good ppl. read more

Ordered from here tonight. Sent the wrong soup, however I called and let them know and they offered to credit our account for a future order. Notice that they did not include mushrooms or zucchini in our hot antipasto, called them back again. They sent out a new antipasto and soup. I'm extremely satisfied with their willingness to make things right and keep my family happy customers. The lasagna was amazing also read more

I ordered delivery from this place one nght. They deliver later than most places, until 12:30am. I was hungry at 11:30 pm and didn't want to go anywhere. I found this place and they have a nice variety of Italian food here. I had stuffed shells. They were delicious! The food was VERY hot when it arrived. Delivery was about 45 mins or so. I also order mushrooms. wierd combo, I know. But everything was good and I will be ordering again! Another plus is that they have wine and beer for delivery too :) read more

Not bad. Not the best pizza I've ever had, but not the worst either. Found Suparossa through Grubhub.com and these folks deliver late, even on Sundays. We ordered a large pan with double mushrooms. The pizza arrived by the promised time and was as ordered. With a little help from some oregano, garlic powder, red chili flakes and a sprinkle of Parmesan cheese the pizza was decent. SUGGESTION: This is my main reason for writing this review. If you order pan pizza ask for NO FOIL! I appreciate the fact that they want to keep the pizza warm, but unfortunately the foil stuck to the top of the pizza and we lost a considerable amount of cheese. Again, not bad if you're hungry and its late and you want to stay in your PJs! read more

I've lived here for 10 years and passed this place many times...I thought it was a "chain" (which I guess depending on how you define chain, it might be - they have a few locations). We went here for the first time last night...parking was hard, we ended up parking on the side streets as their lot - a gigantic lot - was full. Ended up a lot of Chicago marathoners were doing their own private pasta parties there. The service was OUTSTANDING. We walked in (apparently after a rush) and the manager/host looked really frazzled to the point of funny. We sat down and he took our drink order (I think they had just got over a rush) and then bought our drinks for us....ummmm wow. I'm still not sure why, but that was really cool. It was me and my husband, so not like we were getting hit on or anything, lol. Our server was friendly and when she figured out we were chatty, she was too. Just enough, not overbearing. The food was pretty good...not OMG I have to eat here every day for the rest of my life good, but good. We had pasta dishes, it looks like I need to try their pizza though. The ambiance was probably the most "chainy" thing about it, but it wasn't bad. I'd totally recommend a look see - we'll be back. I have a feeling that during the week is probably the best time to go, as the kitchen serves the restaurant, take out and the banquet hall. read more

Pizza has always been good. Have ordered from the Harwood Heights delivery for years. This was not crowded at all though on a Saturday night. Only a handful of people in the joint. We had the anti-pasto salad to start. Huge! My wife and I could barely eat 1/2 of it, and we had it wrapped to go. Stuffed pizza came. Tasted great. Only problem was that it wasn't completely hot on all parts of the pizza. A tad disappointing with no dinner rush. Plenty for leftovers. read more

It is what it is. If you are desperate at a late hour for food they will get it to you. Above that, it is a crapshoot. Burger was not cooked well done (pink and red middle is what I got ugh) like asked for and it was like as thin as a kiddie cheeseburger at McDonald's. Crap quality. Not worth it anymore...Arrivederci! read more