I was really disappointed with our experience. We ordered the 12-piece wing meal that clearly included fries and garlic bread. When we picked up our order, the garlic bread was missing and there were only 6 wings instead of 12. We went back to have the order corrected, and we were told they had added extra wings. When we got home, we counted only 9 wings total--still 3 short of what we paid for--and the garlic bread was still missing. They refused to honor garlic bread. To make matters worse, when we called to let them know the order was still incorrect, instead of apologizing or trying to make it right, we were accused of lying. Mistakes happen, but calling paying customers liars instead of resolving the issue is completely unacceptable. Unfortunately, because of the poor customer service and failure to correct the order, we won't be returning. read more

We were pleasantly surprised by Durango's in Racine! This is the oddest little house that operates as a pizza joint as well as a chocolate shop. When you walk in, it is very bare and you can see the glass display cases holding the chocolate confections, it smells sweet. We thought we were in the wrong place initially to pick up our pizzas, but they quickly reassured us we were in the right spot. The location has been there for many years, with the family going back many years and obviously loved by the people of Racine. The location is also very convenient right off the main road. The pizza was good! We really enjoyed it and will definitely be back and try new things. read more

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The absolute best thin crust pizza in all of Illinois...Don't forget to try the Diablos or Mexican pizza, soooooo delish!!!! Their tacos, wings and horchata are lit. But my absolute favorite are the chicken Gorditas read more

I won't purchase anything from Durango Pizza. I placed an order at 1:20pm for 5PM delivery. At 2:22pm I called the restaurant to reconfirm they received my order and If I stated extra thin and crispy. Female was tough on phone and said you might place 5pm delivery but it will be done in an hour and 20 minutes. At 6pm it was delivered and we get his stale cold party size hard pizza. Plus also ordered individual slices. Those also were like thin cold bricks. Dry crust with sauce and cheese that looked and felt like plastic. My kids were hungry and disappointed. We couldn't eat it. Also an order of guacamole with. chips was omitted. I have ordered from other pizza restaurants and never had an experience as negative as this one. Never again food for us from Durango Pizza. I give it a 1 star only because I had to select. read more

Amazing Pizza Packed With Flavor. Perfectly Balanced With A Great Crust. Delicious And Tasty!

Clean place , delicious carne asada and chorizo pizza. Best crust ever. My kids loved their cheese pizza. We dined in and loved it!

Worst customer service!!! They did not give the driver my full order.. they tried really hard to blame the driver. When I called they said that they tried catching the driver.. so they knew I was only going to receive half of my order but, they did not call me at least to tell me. When, I questioned why. They said they were busy and that my order was one of many errors on that day! That they were busy because Super bowl apparently snuck up on them! To blame the driver, and to treat your paying customers as if they are bothering you for questioning why the order was not complete is disgusting! it is the restaurants responsibility to be staffed on a busy day! A customer should not hear excuses. Be properly staff or stop taking orders in order to provide proper customer service. read more

Love the pizza from here especially the supreme one. I always get it when I have a party,

Pizza took over 2 hrs to get delivered. pizza was cold that it looked as if where yesterday's pizza from 7/11 smh. And no apologies, it was the customers fault I guess do to them being super busy. We have been customers for numerous years, and they did not care to loose a long time residual customer. No customer service at all, ghetto Pizza spot a guess, no class.... read more

Pretty solid place. The sausage pizza was fine, I would say above average. Crust was ACTUALLY thin and crispy, unlike a lot of North and Northwest side "thin crust", which I find too bready. The Diablo was pretty spicy and had a good flavor. I expected, with the chorizo, for it to be greasy, but it wasnt at all. Overall I'd say the sausage was 7/10 and the Diablo was 8/10. Of course got a liter of RC to wash it down. read more

I used do always go to Mama Lunas but they changed their recipe after 30 years... glad I took a chance on Durango's, my paisanos. Great pizza! read more

We ordered two XL party pizzas. They each came with two toppings, but when I ordered one of the pizzas half Hawaiian and half sausage, they charged us an additional $5 for a third topping, even though it was half and half. Not cool, but that was my only complaint. The pizza was good and the delivery came fast. We also ordered wings, bbq and buffalo. Didn't really care for the bbq wings, but everyone loves the buffalo.i was surprised by how huge these wings were. Will definitely be ordering from them again. They have some Mexican inspired pizzas that I will be trying in the near future. read more

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Cheap pizza. They charge for everything. They charge extra for condiments, they stopped giving away the 2 liter with their pizza that they promote, and they charge $1 for pay with debit card. Are they really going that cheap that they charge extra for everything? Never coming back read more

Pizza was delicious and the taco too. The price was right and the food was hot on arrival.

No responden rapidooo!!!!!!!!! Se tardan mucho en responderrrrrrrrrrrrrrrrrrrrrrrrrrrrr read more

Horrible place. Employees always have a bad attitude and super rude. I don't think I can order from this place ever again, food also isn't that great anymore. Zero stars in my part! read more

Great food service was great as well staff respectful! Will definitely go again! The respectful as well

This place is right across from me and I had had it once before and the pepperoni pizza was really good so I decided to go back for their weekly special of an X-L pizza and liter of RC and it was a lot of food for the price read more

Terrible customer service, the woman on the phone clearly hates her job! Canceled my order on the spot!!

09/17/21 I was overcharged and noted to the woman running the register. Order per menu in the business before taxes: 1 topping 10" pizza $7.15 1 can Coke .90 cents Sub-total before tax $8.05. Charged $11.16 She claimed all the extra cost was taxes. $3.11 in Chicago taxes is not likely. The roach I saw on the wall would have agreed with me if it could talk. Business lost from my household. read more

Great pizza love the atmosphere and you can't beat the 16 in one topping and 2liter special for only $11!! read more

Durango's Pizza - Front counter - Pizza Near Me - Chicago, Illinois

Order with yelp and my Order never came the driver took off with it and we spoke with Durangos and they told us they were sorry it happened to us and to call them back to see if we wanted them to remake them but STOP ANSWERING THE PHONE FOR US ITS MY DAUGHTER's BIRTHDAY AND I HAD A PARTY FOR HER ( the driver was from yelp) but why ask me if I I wanted them to remake pizza and don't answer the phone no more!!! read more

Great thin crust pizza. Unique and flavorful toppings to chose from . To be able to order both pizza and tacos and for them to be good is top notch. I like their mon-Thursday pizza special. Definitely a keeper. read more

The pizza from here is really good! My uncle used to buy us pizza here almost every Friday night when we were little (like 15+yrs ago). It was good then and it's still good now! read more

Horrible experience doesn't even deserve a star. I called to order pick up because I received a flyer in the mail for a supreme Xsuper and a Taco Xsuper pizza which their menu has prices listed below. I asked for my total and the man over the phone said my total was $80 and some change I asked why it was so high and he proceeded to yell over the phone that taxes weren't in the price I understood that but menu total would be $64.70 and I was doing pick up taxes are not $15. I told him I had a menu that I received in the mail and he proceeded to tell me I had a fake flyer and I was lying. I wanted to support this small business but after this experience as a first time customer I will never be going back. read more

Durango's Pizza - a hand holding a pepperoni pizza - Pizza Near Me - Chicago, Illinois

Is a hit a miss. Sometimes is great and sometimes is just not good. Had there pizza several times and last time. The pizza was cold and not good at all. read more

Save your money Man pizza fkn sucks I ordered another time to see maybe it be better but no I was clearly wrong so then I order at a different time a chimichanga it's suppose to have chihuahua cheese melted on top these motherfrz put sandwich cheese on top why? Plus no sauce super fkn bogus there menu says it's prepped a certain way but deliver it they're way you guys fkn suck will never order from here again read more

Durango's Pizza - Pizza Near Me - Chicago, Illinois

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I do an order, they mess it up. I wanted a veggie pizza. They send it with pepperoni. I'm upset. I'm at work. Cant take a longer break and wait. So I call to complain. They want to send me another. I tell them my break isnt 2 hrs long, so they can send me another when i order my next meal. Well... I call today, and make my order, they tell me I only have a $4 credit. I was like what?!?! Why!?!? I tell them they messed up my order last time and added meat. I dont eat that. and she's like "nope, just $4". Never again here. Wow! Garbage. They were going to send me another anyways, but now choose not to help. Smh read more

pizza came burnt, very little cheese. the driver put his dirty boots on my window sill to tie his boot. read more

Horrible customer service family runs this place extremely rude!! They over work their 1 or 2 employees and customers pay the price of waiting way too long for their food. Zero stars on my part read more

Ordering from this place for a couple years now. Pizza is always good and the service is very professional and friendly. read more

Durango's Pizza - Medium Mozzarella Pizza - Pizza Near Me - Chicago, Illinois

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Hay caramba! We finally tried the pizza from this place!.............wait!?!?! A pizza place that also sells Tacos and burritos!?!?!?!?!! OH OH..... ( you must remember us Mexicans make the best cooks)......OK with that being said I can go on... anyway we order a xtra large cheese mushroom and sausage! Thin crust and it was AWESOME!!!!! Nice crispy extra thin crust!!!!!! This crust lovers will like this! good sauce. definitely a place to grab a pie if you are out here on the NW side. There is seating inside and of course univision is on the television! AND if you stop by tell the awesome pair of brother and sister that run the joint that Pedro Infante sent ya!!!! Shake & Bake seal of approval! Hipster infestation level: ZERO! Those bike riding skeletors wont wander in this hood(at least for now)..too much culture and ethnic zest for them to handle! read more

Food is ok... I called recently and kept being hung up on.. than was put on hold for 10 minutes to be told why I kept calling so much... rude old man need better customer service... lost my business.... do better... read more

1 star for the idiot pictured in the photos. Not really interested in a restaurant with customers as stupid as that. update: looks like they removed the picture. I eventually tried the wings and pizza here a few weeks ago and it was actually pretty good for the price. back up to 4 stars read more

If I could I would give this zero stars, I would. I placed my order and when I went to pick it up it was apparently "never placed". They provide no solution to this problem. I had guests to eat, but no food. Very disappointed. read more

Pizza was better than dominos but I kind of agree with the person who said you get what you pay for. When I asked for delivery, they said it would take 1 hour but it actually arrived in 30 minutes - nice suprise. It was also hot like it just came out of the oven. In all, I will probably order from here again. read more

I've been ordering pizza from here for over 20 years. I don't thinks it ever disappointed. I mean you get what you pay for and while it's not the best pizza I've ever had it is a place where you'll get the most bang for your buck. I mean you can get a big ass pizza 2toppings for like 30bucks and some change. Only thing I've had is there pizza. If you are ever in the mood to try something new get a carne asada/steak pizza. Super fire! Lol. Happy Yelping. read more

The pizza and wings are legit, I was pretty surprised considering they have some Mexican food as well. One of my favorite thin crust in the area. Don't sleep on this place and give it a try. I will be ordering regularly from here. read more

Fire pizza amazing flavor, texture, and presentation. You just wouldn't believe how great the pizza here tastes. Easily top 3 pizza Ive ever had. They really know how to make a pie here. The wings, wedges, fries, and mozzarella sticks are tasty as well. Im definitely coming back here. read more

I must confess that I did not expect much from this small out of the way place. Boy was I very pleasantly surprised. I must also confess that ordering pizza from a Mexican restaurant could be quite sacrilegious in some circles. I can live with that. I ordered the Al pastor pizza first and it pretty much looked like any other pizza but then I took a bite. The crust was very well done and crunchy. I don't consider myself a "crust" person and usually the pooch gets it. Not this time. I have ordered a few different types of their pizzas and have yet to be disappointed. Most of the other food we have ordered is pretty damn good too. This is now my new favorite "go-to" for last minute or if i'm lazy to make dinner or for any occasion really. Nice job guys read more