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    Sunstate Equipment

    5.0 (1 review)

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    5 years ago

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    HomeGoods

    HomeGoods

    3.8(44 reviews)
    1.9 mi
    $$

    HomeGoods has a lot of things for your home. Everything from area rugs, kitchen products, bathroom…read moreitems, pet supplies, furniture, storage items, some select foods, indoor decor, outdoor decor, pictures, clocks, seasonal items and so much more! The have things for almost any room in your house. This particular store is well stocked and gets new items often. It is a busy store and sometimes you may see a long line at checkout. But don't let that worry you, the line goes quickly. The employees here are very friendly and work efficiently. Store layout - 4/5 Selection - 4/5 Cleanliness - 5/5 Employees - 5/5 Parking - ample parking!

    Unfortunately, a multitude of things could improve…read more To begin, I have only shopped at HomeGoods approximately three times in my life, including this visit. I am not someone who enjoys department store shopping, so I came in with a very specific goal. I wanted a piece of artwork and a basket, then planned to leave. The store itself was difficult to navigate. Multiple aisles were blocked with merchandise, carts, tall baskets, or abandoned items that had not been shelved. More than once, I could not get my cart down an aisle or maneuver larger items without backing out and rerouting. I picked up a tufted storage stool and later a large art piece, but navigating the store with them became unnecessarily frustrating. The larger issue, however, was the customer service. When I entered the store, I did not even grab a cart because I intended to browse quickly. While walking through the clearance section, I found a faux rabbit rug or throw with a red clearance sticker for $29.99. Another customer nearby commented on how soft and luxurious it felt. We joked about it and discussed how comfortable clients would find something like that in an office space. At that point, I decided to purchase it, even though it was not originally on my shopping list. After continuing to browse, I selected artwork and a tufted storage piece and headed to checkout. At the register, the associate, Marsha, immediately looked at the rug and loudly said, "This is not on sale. This isn't $29." Before even attempting to scan the item, she ripped the red sticker off, left the register, and began calling for a manager while openly discussing the pricing issue. The entire interaction felt accusatory, loud, and unnecessarily confrontational. At no point had I argued about the price or requested a discount. I simply explained that I had picked the item up in the clearance section. When Marsha returned, she continued speaking to management on her headset with visible frustration and an attitude that felt entirely misplaced. She pushed the rug aside as though the purchase was no longer happening and moved on to ringing other items. I finally asked, "Are you going to scan the rug?" She responded, "Uh... yeah... you still want it?" Of course I did. I had selected it because I liked it. The rug rang up at $99. I purchased it anyway. What bothered me was not the price. It was the immediate assumption that I had done something wrong, the tone used, and the way the interaction was handled in front of other customers. To make matters worse, after paying for everything, my cart beeped at the exit. I paused and looked toward the cashiers. No one acknowledged me or attempted to assist. I tried again, and the alarm sounded a second time. I exited the store and briefly spoke with the same customer I had met in clearance. During that conversation, another associate, Sue, walked outside, grabbed my cart without speaking to me, and took it back inside the store. No explanation. No communication. Nothing. I had literally just completed my purchase. Sue returned with the cart, attempted something inside, and the cart beeped again. Clearly, the issue had not been resolved. By then, I was standing outside feeling less like a customer and more like someone being treated as suspicious despite having just paid moments earlier. Eventually, the manager, Gloria, appeared behind the registers but made no effort to approach me or address the situation. After waiting several minutes, I finally walked back inside. Gloria's response was disappointing. Rather than acknowledging the poor handling of the situation, she focused on explaining that customers sometimes switch tags or attempt scams. I understood immediately why Marsha had approached me the way she did. An assumption had already been made before anyone even scanned the item. I also addressed the fact that an employee had walked outside and taken my cart. Gloria stated that employees are not supposed to leave the building to retrieve stolen merchandise, which only made the situation more confusing considering that is exactly what had just happened. Her resolution was to suggest I call Mohammad, the store manager, on Monday. At that point, I chose to return every item and leave. I previously managed a women's retail store, so I understand customer service, loss prevention, and difficult situations. There were multiple opportunities for professionalism, communication, and de escalation here, and unfortunately, every one of them was missed. I have no desire to return to this location. This experience felt unprofessional from start to finish and left me questioning whether implicit bias influenced the assumptions that were made. Regardless, no paying customer should be treated this way.

    Photos
    HomeGoods - D' $5 glass cups with rhinestone embellishments Homegoods Stephanie  Henderson NV Wednesday September 21, 2022

    D' $5 glass cups with rhinestone embellishments Homegoods Stephanie Henderson NV Wednesday September 21, 2022

    HomeGoods
    HomeGoods

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    Bath & Body Works

    Bath & Body Works

    3.9(47 reviews)
    1.1 mi
    $$

    This Bath & Body Works store can be found in the same plaza as Walmart and Firehouse Subs with…read moreplenty of parking. I stopped by this location on a Sunday morning, around 10:45 am. I was greeted by a friendly employee upon entering and asked if I need any help and was also informed of the current sale that was going on. The main reason why I came in was to redeem my birthday reward. I tried to redeem my reward online and pick up in store but for some reason the website would not allow me, so I figured it would just be better to come in person instead. I ended up also purchasing a few wallflower refills since they were on sale. It was nice that the store wasn't crowded, although there were a few other customers shopping. I waited in a short line to pay at the back of the store, where the registers are. The employee who rang me up was friendly and placed my items in a paper bag. I did tell the employee of my trouble trying to redeem my birthday reward online. She apologized, even though it was not her fault. She also thanked me for coming in to shop. Overall, I had a pleasant shopping experience and would come back to this location again.

    I shop here with my family. We love this store. Because we love the product and buy here regularly…read more But this location we prefer because of the manager Jacob. He makes us feel so welcomed. And he's great with the customers. Shout out to Mario. And Tiffany. Great staff and deserve raises.

    Photos
    Bath & Body Works - Disney Princess collab

    Disney Princess collab

    Bath & Body Works - 12/02/2022

    12/02/2022

    Bath & Body Works - 12/02/2022

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    12/02/2022

    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    2.3(205 reviews)
    1.6 mi
    Offers payment plans
    Established in 1991

    Don't buy this cheap furniture. They don't back the products they sell. They don't even honor their…read morewarranty. We bought patio furniture for our new house. We also purchased the warranty for the cushions. Within 6 months the cushions began to split when people sat on it. The material was cheap and obviously not for outdoor use. I just want to add that we kept the furniture covered when not in use. We called on the warranty to get the cushions fixed and it was DENIED! After going around and around with them for months we finally called the store to buy new cushions for that set. But surprise surprise it was discontinued! We had to take them to an outside source to get reupholster which cost us another $1,500 out of our pockets, on top of the $3000 we paid for them in the first place. Very disappointed with our experience at Bob's Discount Furniture. I wish we had just driven past this store and bought patio furniture from a reputable place. Never again. There is a question on here on what could improve? Back your products! Back your warranties! Hire professional people to handle problems.

    Entered this furniture store in immediately I was greeted by staff members and they were not at all…read morepushy or following you around for commission purposes. They were respectful of your time. I had already worked with someone. But overall, the story is not overwhelming and has good quality furniture. We purchased a couch and a large comfy furry beanbag for the kids. What I liked about their services that is that you can mix a match in customize the furniture to your needs. The staff are very professional and respectful, and it did not feel like they were trying to take advantage of you. Plus, they are respectful of what you would like to purchase. I recommend you go and give it a try.

    Photos
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    Lowe's Home Improvement - Christmas Display

    Lowe's Home Improvement

    2.7(172 reviews)
    1.2 mi
    $$

    I absolutely love this Lowe's and shop here often…read more This past Black Friday 2025, my daughter found out about the Lowe's Black Friday giveaway. We were originally thinking of doing the Target Black Friday, but we love Lowe's more, so we hightailed it over there and jumped in line. By the time we arrived, the line was pretty long, but we figured we would take our chances to see if one of us might be lucky enough to win one of the buckets that was filed with goodies. As we waited, the staff was excellent. They were pumping us up and getting everyone excited. When they opened the doors, my daughter and I crossed our fingers. Finally, we made it to the door, and my daughter was the last winner. She literally got ticket number 50. She was invited inside for hot chocolate and cookies and then received her bucket along with a nice tool set. She did not win the grand prize, but she was so happy just to win the bucket filled with goodies. It was a great start to our Black Friday. That same day, she even bought me the ice maker I had always wanted as my Christmas gift. Fast forward to yesterday. We went in to add the warranty to my ice maker, and Joni at the service counter helped us out. She was able to add a three-year warranty to the ice maker my daughter bought me on Black Friday. I was so happy that my purchase is now protected. Joni was great. She was friendly, welcoming, and treated us like we were part of the Lowe's family. It is always a great experience for me at this Location. Highly Recommended!

    Yelp! review #68 of 2025…read more This is always my go-to store for home improvement projects, whether it's a small repair or a bigger upgrade-- they've got everything I need in one place! The staff here are consistently helpful and friendly; they never make you feel rushed and are quick to offer advice or help find items. I was pleasantly surprised this year when I got a notification through their app about a free holiday coffee cup with my purchase--picked it up on my latest visit and it was such a nice festive touch! What really stands out for me is their free delivery on qualifying items. As someone with mobility disabilities, not having to load heavy materials into my vehicle, unload at home, and struggle with transport makes a huge difference. It saves me so much time, effort, and physical strain. Great selection, reasonable prices, and thoughtful services like this keep me coming back. Highly recommend for anyone tackling DIY projects, especially if accessibility is a concern!

    Photos
    Lowe's Home Improvement - Inside

    Inside

    Lowe's Home Improvement - Black Friday Bucket

    Black Friday Bucket

    Lowe's Home Improvement - Entrance

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    Entrance

    Sunstate Equipment - homeandgarden - Updated May 2026

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