After having a negative experience, I was looking for a new vet for my anxious 4-year pup. Dr. Lee…read moreand his staff came highly recommended and I am so glad we went to Ivy Vet. We were welcomed and the environment from start to finish is so calming. You can feel it as soon as you walk in! They didn't make us wait long at all and didn't rush our appointment. The staff is so sweet and welcoming. Dr. Lee is kind and also so patient with my anxious and nervous pup. He doesn't force vaccinations if they don't fit our lifestyle. Ivy Vet understands that vet visits can be stressful, so they make the visit calming and easy as possible. And while I would pay what I need to for my dog's health, prices are reasonable and I was pleasantly surprised (even with a full vaccinations update.) I paid less than I anticipated and did at the previous vet. I highly recommend Dr. Lee and Ivy Vet. Fair prices, a calm environment, and a friendly and patient staff - I'm so glad we found them!

01 May 2026, I tried to set up an appointment with Ivy Veterinary as my dog was having an eye…read moreirritation. Kori (don't know her job title) reached out to me via email that an appointment won't be available until 29 of May because all new patients aren't seen until then. Hopefully she isn't the vet. Unbelievable that she even insisted that if I still wanted the appointment to call. Would she let her dog suffer for a month? If I could give zero ratings I would.

I don't mind paying a lot for veterinary services, but this company -- and I blame the company, not…read morethe vets -- charged me well over $200 for a visit in which nothing happened. My cat hissed once and ran into a corner and that was pretty much it.  For context, this was my easy cat. The one they've cooed over at my regular vet's office. It's not fair to say that the mobile vet even took a look at her, because she was wrapped in a towel when I brought her over and she ran into the corner as soon as I put her down. The vet then immediately gave up and said she'd come back when my cat was drugged double or triple the medically recommended dosage (with either the new drug she dispensed or my existing stock of gabapentin). But they still charged me $75 for a visual exam. I am happy to pay for the medication the vet dispensed and was even willing to pay the travel fee to compensate her for her time. But paying nearly $100 because she glanced at a cat hidden under a towel? Come on. I called and asked for my money back and was told I should be grateful the vet didn't charge me for a hands-on exam she never performed. Because, I guess, as long as we're charging for services we didn't really provide, why not? The person I spoke to made it clear the vet was just following company policy in charging me hundreds of dollars to come to my house for ten minutes and perform no exams nor provide the service I had requested. Note that the company requires you to schedule a hundred-plus-dollar exam on top of the travel fee just to get a nail trim (oh, and of course they charge you for the nail trim, too) -- which is all I really wanted. Highway robbery. And I say that as someone who will spend a ridiculous amount of money on her cats. The only reason this is not a one-star review is because a different team did a thorough job in a previous visit with my other cat. But that team is no longer available. No, I am not going to schedule another nearly $300 appointment and drug my petite cat into oblivion so you can walk away again if she looks at you the wrong way. Shame that this company insists on penny wise, pound foolish policies. They could have had a regular customer paying over $400 every three months if they had been honest rather than charging me for services they didn't provide. Instead, they got to play me once and notch one more bad Yelp review warning other pet owners not to get scammed.

Dr. Novatto and the vet tech were very upbeat and helpful, and made a good fuss over both the fur…read morebabies.

I do not recommend for senior animals. They will unnecessarily prolong their suffering to get…read moreadditional $, even when the owner is ready to say goodbye and doesn't want to let their loved one suffer and all they do is sleep and are barely eating. They are content to let them waste away. Horrible experience. Sought a second opinion when they refused to help us as they said they would. The next vet was advised they were just trying to get money and it was acceptable to let our loved one go and not suffer needlessly any further.

Too bad I can't give Bones as an option. Staff is great and friendly... Doc also. Gave my one dog…read morethe Wellness Exam and a nail trim. When checking out, I was asked if I was over 65...for a discount! Office is clean. To keep a long story short, this is the best office I've been too in 10 1/2 years equal only to the East Dubuque, IL vet I went to 7 years ago. Of course, everyone has their own opinion, and this one is mine. Thank you and goodnight, Elvis has left the building.

Crying as I write this, reflecting on the kindness and support we felt from this team. Nathaniel…read morewas so calming and peaceful during our dog Marshmellow's end of life. The comfort he provided to my husband and me during one of the hardest times in our lives was unmatched. Their follow-up and thoroughness were equally incredible. They held onto our pet's ashes until our hearts were ready to bring them home. I can't say enough good things about this company and their services.

Started here because I had a bunny. They were the only vet in the area that had a vet familiar…read morewith rabbits. The vet took great care of my rabbit! Continued with them with my two new dogs. (Sadly my bunny bounced away when he was 12) At times the front desk is a bit chaotic, but they almost always are on time for the appointment. Somehow they do this without feeling like me and the pets are being rushed through the exam. They always answer all my MANY questions! All the docs are great, but if you are an early riser---I am so not---Then you must book with the big bald guy!! He's amazing!!!! So caring and FUNNY!

I love the doctors here or I would quit coming. The front desk ladies are rude and act like they…read morecan't see you when your standing right in front of them.

Coming up on 30 years of being a father to two amazing labradors. Been coming here for the past…read morefive or six years, and it's absolutely amazing. Honestly, the staff is really great and the doctor... Unbelievable. Smart, soothing, accommodating. Oh yeah, and compared to most other vet clinics that have been gobbled up by private equity, they've kept their prices more than reasonable! Highly recommend.

I wasn't physically at the appointment but was on the phone while my spouse attended the…read moreappointment. I loved how the vet answered my questions about our adopted puppy. He was hands on with her, very experienced and you could tell he's been in the field for many years unlike our past vet. I'm so thankful that we selected this place for our puppies care! He was amazing

I feel like Dr. Stephens is family at this point. We solve all of my dog's issues together. He's…read moreattentive and thorough. Kind. I'm so grateful he is our vet.

It would take a million years to give all the wonderful praise that Dr. Stephen's deserves. He is…read morekind, gentle, incredibly knowledgeable and conservative. He never waivers in putting the facts on the table and then invites you to advocate for the needs and best interest of your animal. He always describes treatment options from conservative to extreme, and consistently supports you in starting where you are comfortable. He was our dog's (Utley) vet for about 14 years. We moved to AZ and our old boy made it to almost 17 years. I credit the care he got from Dr. Stephen's for that incredible longevity. We are moving back to IL next year and our new boy will most assuredly be seeing Dr. Stephen's.

Thank you to everyone that helped make our kitty super comfortable while he crossed the rainbow !read more

very friendly staff, the girl on the deskis very knowledgeable, she knows her job !read more