I have been a pet owner my entire life, and in my adulthood, have been a client of a half dozen or more veterinary clinics for various reasons. I was referred to Bristol specifically for reproductive support in a dog dealing with sub-fertility. Over the course of three years, I have worked with three other "reproductive" clinics, two of whom were hardly interested in diagnosing the problem and one that helped diagnose and treat the issue, but that refused to do partial freezings - a full year's worth of collections were paid for and just tossed.
Dr. Player and her crew have been nothing short of amazing; warm, welcoming, and willing to deep dive to see if we can't find a solution. My first experience with Dr. Player was a phone consult that was well over an hour in length, with her not only listening to my concerns and our history, but her sharing knowledge AND resources for why we might attempt one thing over another. Some of the studies she directed me to were fascinating, and I appreciate being looped into the scientific basis for treatment options. Our first in-person appointment, the staff (including Dr. Player) did a wonderful job of explaining everything. They were thorough, and we never felt rushed or forgotten about, even with chaos of a reproductive emergency arriving while we were there (and as a breeder, I'm glad that took precedent, as it should).
Dr. Player gave me more direction in one phone call and one visit than the three other clinics combined in three years of begging for someone to help me get some answers.
I appreciate that Dr. Player incorporates consideration for dog psychology in her practices, and she went above and beyond to make sure that the clinical experiences my dog had (e.g. blood draws, restraints) were completely separate from the reproductive experience.
The clinic is pricey. But it is not different than what I pay local to me, and I appreciate that they did give me estimates before any services were rendered. I drive 3+ hours round trip to be seen here. read more