Caring vets won completely explain your options. They are compassionate and understanding.read more

1. FRONT DESK chronically ignores customers waiting in line right in front of them to check in or…read morepay. As other Reviewers have mentioned, pricing is never clearly explained and they have a difficult time executing our simple and repeated requests like Emailing test results to us, adding current weight and visitation notes to invoice receipts, Etcetera. The front desk is chaotic and poorly trained. There is no excuse for this. 2. SCHEDULED appointments are for time slots only. Neither the Front Desk nor you knows which doctor you'll be seeing, even after Checking in. It's like a Russia Roulette... Last time we got a floating/traveling doc who we had never met before. She seemed surprised that we were surprised. She was rough with our pet and is clearly NOT a cat person. Vet never re-entered the exam room after removing our cat for bloodwork. Instead we had to complete our scheduled visit and get our remaining questions answered by a young technician. That is Not what we expected or paid $$$ for. There is no excuse for this. 3. CHARGES are unpredictable and never the same. There is no continuity, rhyme or reason for this. The Front Desk seems to regulate pricing, but they can't or won't explain it. There is no excuse for this. 4. CLEANLINESS: MORE THAN ONCE weight scales brought into Exam room have Not been cleaned with obvious fluid remnants from other animals clearly visible. When brought to their attention, they insisted the scale had "just been wiped down" THERE IS NO EXCUSE FOR THIS! LUCKILY our Pets are relatively healthy and have not had any life threatening emergent causes for care, but if they did I doubt we would bring them here ~

So accomodating! We were in need of an emergency rabies shot for our cat as we have to see a…read morespecialized vet for an eye injury. Got us right in, gave our cat an exam, rabies shot, pain medication and because she had not eaten they gave her something to increase her appetite. All this for $119. Thank you!!

they're still open? worst front office staff of any clinic…read more advertise "walk ins welcome" only to be lectured about making an appointment. This was for a nail trim

My cat, Toby, developed a swollen ear due to an allergic reaction to his food. Dr. Beri's son…read moreprovided treatment with an antibiotic shot and a steroid, which helped. Although Toby needed surgery, Dr. Beri was on vacation, but the staff promptly scheduled the procedure. Throughout the stressful experience, the entire staff was incredibly helpful and understanding. I highly recommend this vet clinic for anyone seeking compassionate and effective care for their pets. Lisa Gnadinger

We have been going to Crossroads Animal Hospital for all of our 8 pets (4 dogs & 4 cats) for 5+…read moreyears now. This vet knows what he is doing and won't fluff anything to you. He is willing to work through prices with you to make sure your pet gets the care they need and won't push any expensive treatments on you. Every single time I've called for an "emergency" visit from my pet eating something they shouldn't have to a small cut that looks off, they always squeeze us in that day. They are exactly what I look for in a vet. The only thing lacking would be high, upbeat customer service but honestly that means very little to me. I just want to figure out what's wrong with my pet quickly and get them healthy again without breaking the bank... and this vet checks all those boxes.

Our dog, chuy has been going here for 14 years. They have the friendliest and most knowledgeable…read morestaff- they are also very affordable. Highly recommended!

Sugar Grove Animal Hospital took excellent care of our dog for over seven years. I highly recommend…read moreDr. Jebens and Dr. Jess. They are fantastic! Everyone there is super nice and our dog loved visiting.

Very kind staff, good hours(they're open later than most vets), they have decent prices and don't…read morepush unnecessary vaccinations on you or your pet. I have taken my dog and cat. Got a last minute apt for my cat online when I noticed she was bleeding from a bump- got in next day and did the apt online. Will definitely be back.

A big thank you to Dr Berg. My cat is very difficult at the vet (spicy cat) and she was so patient…read morewith him. We had no issues at this vet visit, it all went very smooth. She gave him treats while examining him and he was very happy with that. They have decent prices and a very friendly staff. I look forward to bringing my two other cats to see her in the future.

I have so many positive things to share, I don't even know where to begin…read more My best cat friend of 10 years, Lennon, began exhibiting symptoms of an illness just before Halloween. As the days went on he became more and more sick. His belly became enlarged, he was barely able to walk and it was obvious our time together was coming to an end. On Thanksgiving night, around midnight, I came home to find Lennon in very, very bad shape. He was clearly near death and needed immediate care. Lennon was never a patient of Pine Bluff Animal Hospital, but I needed to find the closest hospital to get him help as quickly as possible. Shortly after midnight, Dr. Schmidt agreed to meet my boyfriend and I at the hospital within 20 minutes. Dr. Schmidt immediately assessed Lennon and recommended euthanasia. Dr. Schmidt was so gentle with Lennon and handled him with such tenderness and clearly explained the options available to Lennon and what the next steps would be in a way that was both factual and empathetic. My boyfriend and I had a beautiful, private moment alone to say goodbye to Lennon and the doctor was so respectful of our time with Lennon. This next part I remember so vividly: when I walked back in the room after Lennon had passed away, Dr. Schmidt gently pulled Lennon's blanket up to cover him just like he was sleeping. It may not seem like much, but to me it showed Dr. Schmidt's character. He is compassionate, kind and caring, all of which extends past his obligation as a veterinarian. I chose to cremate Lennon and also asked for a clay paw impression. When I picked Lennon up to take him home for the last time, I looked down to find that Lennon's remains had been placed in a beautiful wood box with a brass nameplate and the clay paw was outfitted with his name and a heart. I was so touched that I cried in the parking lot for over 5 minutes. I've been meaning to write a note of thanks for a few weeks, but haven't found the right words. This review doesn't do my thoughts justice. To think that the veterinarian of a busy animal shelter accepted Lennon (a never before seen patient) on an emergency visit basis at midnight on Thanksgiving is absolutely incredible. I am humbled and forever grateful. One last note: shortly after Lennon passed away, I received a sympathy card in the mail, hand-signed by the staff with notes of sympathy, including Dr. Schmidt who wrote a note that was very touching. I was so emotional over the staff taking their time to remember me in my time of deep, deep grief. I can not recommend PBAH enough. These are folks who care deeply about animals, care about people and care about their hospital.

The Pine Bluff staff and Dr Schmidt were so kind and took great care of my Sheltie. Twisty…read more(Sheltie) gives Pine Bluff a 4-paws up review! Thanks Pine Bluff

Dr Miller & staff were professional, kind & efficient. They took great care of Roxy & gave me the…read morenecessary tools & information to help her get better. It was our 1st time there.

I couldn't be more impressed with Dr Miller and the staff at Lakewood Animal Hospital…read more Our bearded dragon had a prolapse and was in very bad shape, yet no other vet would see us since they stated that they were completely booked. When I called Lakewood, the receptionist was very kind and although the clinic was extremely busy after the New Year's holiday weekend, didn't shrug us off but instead agreed to let us come in. Dr Miller was wonderful and provided the best treatment we could ever ask for. He took the time to talk to us in great detail about our pet and even recorded a video to help us administer at-home treatment. Dr Miller and staff also checked in with us per text message the next day. It is very apparent that they truly care about their patients. I would definitely recommend this veterinarian to any of my family and friends and will be happy to return there for any future needs.

Had my cat to 4 vets previously for same affliction. Finally got some answers and treatment that…read moreworked!

In a time of extreme desperation Dr Blair and staff were there for us. We had a dog in respiratory…read moredistress and needed to be seen asap we had never been to Animal Care before, but our previous vet retired, and we needed somewhere to go..even though we were not previous clients they still got us in the same day we called. Dr Blair and the CVTs were beyond amazing. I will definitely be taking my other dogs here!! I would recommend this hospital to anyone!

We have been so happy with everyone at Sweet Paws. Our dog loves to go to daycare. He comes back…read morenice and tired too! I love the "report card" they give him. There is always some really cute pictures from the day! It's also great that they have indoor and outdoor areas depending on the weather - perfect for rainy/snowy days! I would recommend them to anyone with a dog that loves to play!

Have been bringing my dog here for years and loved it. But now with their new policy of not…read moreincluding play time in the boarding price, I'm not so sure. Unless you pay extra for daycare they only get out of their cages for 10-15 minute potty breaks and only if it's a nice day.