Since my previous review, the company reached out to me directly and took the time to explain the…read moreissues they were having with appointments. I really appreciated the professionalism and willingness to address my concerns instead of ignoring them. They also gave me helpful recommendations on the best way to schedule appointments going forward to avoid any future problems. It's refreshing to see a business that genuinely cares about customer experience and communication. That level of follow-up and accountability definitely improved my impression, and I appreciate the effort they made to make things right.

Had a 90 minute massage today probably the worst deep tissue massage I've had in years. It started…read morewith the masseuse stepping on my back which was ok but the rest of the massage was nowhere near a deep tissue worst than a regular massage. She will massage on one spot like my calf or my arm for a few minutes like barely putting pressure and the rest of 1hr and 15 minutes felt the same . Not sure if she was falling asleep or on her phone or something. I also had to put my own shirt on the whole where you put your face on to avoid the bad foul odor as if the sheet hasn't been changed for a while. Never coming back on this place.

10/10 recommended! Today was my 4th time here this year …read more That's about once a month lol I've been seen by Stella and Nancy. Both ladies are amazing! My favorite part about the experience is the hot stones and the heated eye mask! I do 1 hour for $60. I always leave completely relaxed and rejuvenated. Thank you ladies!

A great place to have a massage they understand where your pain is and work on that very relaxingread more

Every time I come here, I leave feeling incredibly relaxed and rejuvenated. The masseuses are…read moreamazing--attentive, skilled, and consistently deliver great massages that melt all the stress away. I usually get a 60-minute massage, and it never disappoints. One of the things I love most is the private rooms. It makes the whole experience so much more peaceful and enjoyable. The atmosphere is calming, the music is soothing, and I've even dozed off a few times because of how relaxed I felt. When I wake up, I feel brand new.

Came in Tuesday for a much needed massage and left a little disappointed. I always get good service…read morehere and usually get amazing massages. I totally recommend this place to everyone who asks me where I go for my massages. Unfortunately this time I got someone who just pushed on me like she was checking the firmness on a mattress. I was waiting for her to put oil on me for the longest time but this pushing lasted so long. When she did finally put oil on my back it was very minimal, when she did my arms it felt like an Indian burn on my arm skin. I don't like to tell them what to do so I just stay quiet. I do however ask for their names so I can thank them properly after. Next time I'm asking for a name before my baggage and walking out if I get her. I guess I should have specified which location I was at Charlie. I do exist and I usually go to the hidden valley pkwy location. I was there Tuesday afternoon, I'm not sure which location camera you were reviewing. I apologize for not being specific. The masseuse said her name was CeCe, I'm not sure how to spell it.

Parking: plenty!…read more Ambience: calm and soothing Service: Always responsive, easy to book appointments, feedback and requests for different amounts of pressure are well received. Would recommend!

May is amazing! They took me in last minute & delivered An amazing massage! I would definitely…read morereturn! Location is nice as well!

Do not come to this place! The lady who massaged me asked for a big tip. Not worth your time. Go…read morefind somewhere else.

That I asked for 90 minute massage when I got there they acted really weird and said I didnt pay…read more She wanted to slide my card again so I had to print receipt for her. I asked for a bit more on my shoulder and she didnt. She then demanded $20 tip as I left!This seriously made me want to cry. I work hard for my money.. this massage sucked .. like I couldve down this myself.. tbhI only went here because the place I started going to is closed due to renovations

Quality service hitting all spots on point 100%goLden hands thank you very much young lady…read moreaMazingly talanted

I have been going to Christina for a long time and she always does an amazing job. She is very…read moreattentive to any problem areas you may be having. She knows the body well and you will come out feeling great. Outstanding price for a great massage. I would highly recommend her!!!

Heather and Hope are both incredibly gifted masseurs. I have tried dozens (yes, dozens) of…read moredifferent therapists and this is by far the best massage I have ever had. They really take the time to listen to what problem(s) you may be having and you will leave feeling like a new person. My only complaint is that I can't bring them home with me. Thank you Heather and Hope for working your magic, you will be seeing me very soon!

Had the best.massage.ever here with Heather! I've been suffering from runner's knee and she worked…read morethe knee until it felt like jelly, I ran the next day and for once it did not act up. The rest of the massage was heavenly, I was completely out of it when she finished and took a second to drop back to reality. I've had a lot of massages and Heather is by far my favorite therapist!

I came here for the first time today and i will definitely be back. I had Sherra. She was beyond…read moreamazing. She knew thee exact amount of pressure to apply to where it was relaxing as well as get the knots out. The best massage i've had in years. I will ask for her every time. I walked out of there on a cloud. Felt light on my feet. Thank you so much, Sherra

Thank you so much Sherra for the amazing parental massage! As soon as I walked in it was calm and…read morestress free. I got in right away and was immediately greeted by multiple people. Sherra took amazing care of me and made sure to check in to make sure the massage was going great! I will definitely be back!