Buyer beware.
I'm not sure how this place received multi-star ratings, they are a perfect example of the shifty used car dealer.
I came in to look at and hopefully buy a 2000 Volkswagon Golf GLS. It had low miles, looked clean on the outside in the pics and the price was decent. When I got there, the car was already running on the side of the road (usually a bad sign that it needed to be warm and running before I got there), and as I started to inspect it, there were several small things broken and underneath the engine/transmission was wet with oil. This guy, Steve, said that they change all the fluids/filters and check everything out with a mechanic that they consistently use. I asked Mohamed about the 90 day warranty on the engine and transmission as well as the bottom of the car wet with oil. He said that it covers engine/transmission failure, but if it's under a $500 fix, it's not covered (and that's how a car will kill you...nickel and diming you with $100-$400 multiple visits to the shop). He insisted that fixing these "small" oil leaks wouldn't be expensive. After driving the car (which was ok, but it was hard to shift into 1st gear - an obvious synchro wear issue), I asked to shut off the car so that I could check/look at the engine oil. Steve was hesitant and then said that it had a bad battery and it would have to be jump started to get it going again. After checking the oil, it was clear it hadn't been changed in several thousand miles - it was black, gritty and smelled a little burned -- needless to say, it has never been changed as they said it was. Then I saw that the receptacle that holds the oil dip stick was broken - therefore there wasn't a tight seal where the dipstick goes in - it looks like it was broken a while ago and would easily be noticed if they changed the fluids or did any check of the engine. This isn't a minor issue - the dipstick needs to be tightly sealed when the engine is running for it to run smoothly and it will allow moisture to get into the oil..which could lead to engine failure, but it may be a while for this to occur...past their 90 day warranty. Plus..on the test drive, the car pulled slightly to the right...so it also needed an alignment.
The fact that they lied about their care of the car and several smaller things broken (glove box, center console, central locking and 1st gear mechanical issues), and the oil leaks under the engine...clearly were signs to avoid this car as well to avoid this dealer regardless how clean or low miles any car has on their lot.
As mentioned, buyer beware... If you do go there to see a car - check it out thoroughly, look under for oil leaks, check/smell the engine, and transmission oil and drive the hell out of it. Remember that their 90 day warranty will only cover failure of the engine/transmission. If you have leaks or run into issues that warrant repairs after your purchase up to or in excess of $500 -- you're on your own.
If it looks like it's too good of a deal -- it probably is. read more