I got my kitten, Ruby, from Rags2dazzle in November 2020. Ruby is just everything I hoped…read morefor--extremely cuddly, social, and playful since the day I got her. And so floofy and cute! She loves every human she meets and gets along really well with my sister's cat. Every time I pet or hold her she purrs super loudly, and her favorite thing to do is cuddle (sometimes literally for hours!) with me under the covers every morning. Aside from some food related digestion issues when I first got her, Ruby's a very healthy kitty and we haven't had any health issues in the past year since we found the right food. It's obvious that she was very well taken care of by Addie and her daughter. I wasn't able to visit her cattery in person due to covid and because I live in the west coast, but her house looked very clean and filled with toys/other adorable ragdolls when I FaceTimed her. Addie was very responsive in the 3 months from when I placed a deposit to when I got Ruby. She replies to messages really fast and always sent videos/pictures when requested.

Absolutely terrible business where the customer is always the one blamed for every issue. The…read more"Practice Manager" may come across as polite, but she does not listen to customers input or concerns, and only does what she wants. The front desk always messes up appointments and then you get told it is your fault, not theirs despite the number of times you verified appointment details before hanging up to make sure they were correct only to arrive for your appointment to find out otherwise (this was a continuous, back-to-back problem). One of the highest turnover rates too means you no longer can get anyone that can truly and properly help you. Do not waste your time or money on this corporate vet chain, especially this location.

Very pleased with the care our dog received. Attentive, professional, warm and friendly.read more

Today was my first time trying a DIY bath for my dog and I can't say enough good things about this…read moreplace! Owners very friendly and helpful, they provide everything from towels, shampoo, conditioner, brushes and ear cleaner. They have different shampoo and conditioners to pick from, and they give you as much as you need all you have to do is ask! Great price, clean establishment, very comfortable and will definitely return!

Couldn't get past the receptionist and dissapointment with being told they cant groom a big dog…read morewhen there website says otherwise. I offered to pay for two groomers at once to make it easier. I was turned away after much begging and offering to pay extra or whatever is needed and was told to find somewhere else to go. In the meantime i have a newfoundland (120lbs) that cant get groomed in this state because everyone takes the lazy way out and says no because shes not a ten pound dog. Shameful to call yourself a groomer when you dont help those who desperately need help. I would never recommend this place or the attitude i received from making a phone call asking for help!

I ordered a dog crate online for my new dog. I went in to the shop and asked someone where I pick…read moreup online orders. They asked me what I ordered, brought it out to me and someone carried it out to my car. Boom - 10 minutes or less in the store. I actually didn't get a chance to see any of the store but it looked super busy. They had some other rescue dogs in there waiting to be adopted. Makes me want to take all the puppies.

I had brought in my husky mix dog to get a haircut for the summer. As I had arrived to the grooming…read moreroom, they had asked me what I was wanting done. I had specified that I wanted behind her ears cut to avoid matting but to leave the fringe at the front of her ears. I then told them to cut down her stomach, chest, and butt enough to where she felt comfortable and it looked good, but not too much where it was too short with her double coat. When I had picked her up, her ears and the fringe had been completely cutt off and I automatically noticed how choppy her ears and her chest was. I got home and as she was walking in front of me, I notice that there is one part on her back leg shaved and the other side is not. I was shocked to say the least and disappointed with the end result of her haircut. I have pictures down below, one being a picture of her with her fringe and one after the haircut. The rest are pictures of the shaved spot and how choppy her ears were.

Friendly local business with a great selection of healthy pet products. Easy in and out and they've…read morehelped carry bags to my car when my hands were full with my baby (Thank you!). Only suggestion would be to open earlier (like 9am) and/or stay open a little later (at least on Sunday--we missed the window so our dog will go without his regular food tonight because we didn't realize we didn't have enough of his specialty food until 5:30, which they closed at 5 (M-Sat is 7pm)). Or, would love a subscription type service so I don't have to think about it. Other than that, no complaints. Always a good vibe in here.

I absolutely love this store! Nooga Paws is a great place for your pets needs. They carry a wide…read moreselection of pet products from harnesses, toys, treats, to a variety of dog foods, clothes and blankets, and grooming products. They even have an in-house bakery. If you're coming for cat products, you have some options, but not as much compared to the big chain stores. They even have a dog wash station! The self wash stations are available by appointment and also on a first come, first serve basis. The stations close at 6 pm Monday through Saturday and close at 4 pm on Sundays. Wash and dry time is limited to 30 minutes total per dog and costs about $15 per dog. Add on's (de-shed, for example) are available too. A rewards program is also offered in which you can obtain points and use them for a discount when a certain threshold in reached. Also, check their website for monthly promos, too! Lastly, we were also told they have two sister stores as well: Play Wash Pint (barks and brews) and Play Wash Stay (boarding and daycare). We look forward to checking out each one. Just love this place! Everything you need for your furry friends is here with exceptional staff, who are very helpful, friendly, and knowledgeable. Bring your pet in for a friendly shopping spree ;-)

I am really happy with the friendliness and communication of the staff. I think they do a great job…read moreon my Yorkie!

5 STARS!!! Friendly service!! Well worth the drive and they care about your pet also great pricing.read more

What a wonderful staff, the really treated us well. We were able to schedule an appointment without…read morewaiting weeks. My fur baby was made to feel at ease. Appt was not rushed and they took the time to address questions. Website, app, not updated with pricing or times so verify first. My only issue was having to pay a deposit in advance. 1. I don't like having my CC on file 2. I also understand and they are probably no showed all the time. So one goes with other.

BEWARE. Animal Hospital of Signal Mountain killed my cat and refuses to acknowledge this or take…read moreany sort of responsibility for thier actions, let alone apologize. Do not take your pets here for care if you love them. The practice manager Kelly is a thoroughly unpleasant woman and implied I was planning on litigating against her, when instead I wanted some responsibility for my cat and her death. Kelly, if you read this, I work with plenty of residents on the mountain, many of whom have pets. If I can dissuade any number of them from continuing to be a client at your facility my cats death may not be in vain. Attatched is a photo of Sleeper, 12 hours after her visit to AHSM she was in critical condition at the emergency vet.

Unfriendly staff. Smelled like cigarette smoke. Poor customer service. Bad groom. Injured my dog…read more Talked to her several times before initial meeting. She was familiar with this dog from a previous owner and she never suggested anything about a sedative for groom. That would have been helpful to know and would have saved all three of us the stress and possibly saved my dog from losing her dew claw. Do not take your dog to this place.

Both my animals came out with hacked up hair, scalped in areas to the skin, long and odd in other…read more Both dogs smelled like cigarette smoke and definitely did not smell as if they'd been bathed. Owner was aware what the dogs looked like, she was present during drop off and pick up. I called and asked them to correct this and she said she would be happy to... in about 5 days. You'd be better off giving a child a pair of pet clippers and telling them to have at it.

After inducing myself as a small business myself I began what I thought wAs going to be a great…read morerelationship with the owner Kim. I let my pet have daycare there and only 1 time did I use her service for grooming. Daycare was fine not a lot of room to run and play but never asking for a discount I paid my bill with her up front. The grooming was not good at all.. my cocker looked as if they had used a flowbee cutting system on him his fur was so uneven and bald spots everywhere. After a great first wholesale purchase of my products to resale at her own price (she paid upfront with cash). I was ask for another order just before the holidays and after 5 attempts to collect a debt (with kind notes and Thank you's) this is 5 months later and this owner has not paid for product. I was advised by not 1 but 4 residents/business owners on signal mountain that not to get my hopes up that Kim would pay her bill. I'm really disappointed that from one small business owner to another that someone could rip you off and still continue on with their day like it never happened. I see this place closed most of the time so maybe too many people realized how dishonest she as a owner is.

Any of these poor reviews are mind boggling! The lovely crew at Chattagroomer are amazing!…read moreI took my two golden's in today for cuts that I have never done before and I was a little nervous. They spent 15 minutes at least, walking me through suggestions for both boys, looking at pictures that my vet recommended, and when I left, I knew we had a great plan and that the boys were in the best of hands! When I picked them up this afternoon, I almost cried. They looked ADORABLE and it was exactly what we discussed and what I expected. I trust them 100% with my boys! Don't think twice, if you are looking for groomers that truly care, these ladies are the BEST!!

Beware! Worst grooming business I've been to in five states!…read more After agreeing on a regiment, services, and pricing, it's a battle every single time you go back in. Lora Jernigan cannot set a standard on services and pricing. Emily and Kathleen want to argue with me every single time I go in, even after it's all been agreed upon with the owner. They want to heavily up charge every time. I highly recommend going elsewhere. What an absolute nightmare this place has been.