I have been using this that for a very very long time. Is it the cleanest most state-of-the-art…read morevet's office in Chattanooga? No But do they have some of the best staff and treat my fur babies like their own? yeah, yeah they Do! My sweet baby kissy-face is never a fan of going to the vet. They're always really good about holding her and letting her calm down before they do any procedures. She got two shots in her booty and didn't even know it yesterday. And she's already feeling better! We have another appointment next month to take the squirrel and the cat back. We are appreciative the fact that we can always get in in a timely manner and it's not overwhelmingly expensive. More than anything we appreciate that they love our babies

The staff at this animal hospital are kind and thorough when it comes to caring for your fur baby!…read moreMy fur friend Cleo recently wrapped up heartworm treatment here. I spoke with the veterinary staff prior on what the treatment was and the recovery care information I would need to know afterwards. They also let me visit her during the day since she stayed at the hospital overnight after each injection for observation. I witnessed all of the support staff loving on her. When I picked her up to come home, the veterinary staff spoke with me in detail on what post treatment symptoms to be aware of. This place utilizes a blend of modern and holistic medicinal practices to give your fur love the best care possible.

I wouldn't take my fur babies anywhere else. Dr. Haddock is the most compassionate, amazing vet…read morewe've ever had.

I had an appointment at 3: for my cat to get a physical so he could get flea pills. I left at 4:30…read morewithout the cat seeing a vet. Will never go back.

Staffing was very outstanding..Dr. Martin, really didn't listen what was being explained to him…read moreabout problem w/ dog. It was like, here's the problem, came out with meds, and injection. 2 days later, called back, problem was no better, spoke with Dr.Martin, told me to bring her back two days later, which I felt like 1 if he had done what was asked and 2, wasn't n such a hurry get me n and out. Called my Vet, ( which his whole staff) was sick, was back n office, did not understand his diagnosis, no signs/ no blood work/ to show what he had prescribed. Very disappointed ....plus out nearly $200.00 ,for nothing. Would not every go back, even if I had to wait a month.

Southside was able to get us in quickly. The technician who cared for my dog was knowledgeable and…read morethorough. Dr. Jordan was friendly and answered all of my questions. The visit didn't feel rushed and the team at Southside was really nice.

I would def be taking my fur baby back to this vet. Not only was the receptionist the loveliest…read moreperson ever when making my appointment, but all the staff I interacted with during my time there were beyond helpful, informative, and super kind. My sweet baby was super anxious upon arrival but all the lovins and treats from the friendly staff sure made things a lot better. Dr. Jordan Marcan went above and beyond. You can tell he truly cares about animals and he answered all my questions. The facility was easy to locate, super clean and we got seen right away.

The best staff imaginable. I lost a senior cat I had taken in off the streets and cried like a mess…read morewhile in the office. They where so understanding and sweet and rushed him back as an emergency, they even gave me time alone with him, while I had to decide what to do with him. They made the process swift and simple and where very empathetic. A few months later I brought a kitten in, I switched he food abruptly and she got bloated, dehydrated, and constipated. She was so sick and was up all night crying and vomiting, I was so worried that she would pass like the cat I had before and rushed over there exhausted and stressed, they got me in same day as soon as possible and they treated her with the best care (even though she screamed and acted up like a psychopath) After some fluids and TLC she was back to normal. Running around and playing, eating normally, and back to her regular bathroom schedule. I am so glad they where here for her, they are miracle workers!

Will never use VCA again. Had to put down my Australian shepherd today. He along with 3 other…read moreanimals of mine have been patients there for 4 years. They could not do it today. Only had 2 vets working today. Could make an appointment for tomorrow which would have left him in pain for another 24 hours. Where is your compassion for animals? Obviously not there. I would suggest going to Parkway Animal clinic. They were very kind and compassionate even though they had never seen my dog before. I will definitely be going back to them.

My 9 year old Staffy had had a heart murmur since birth. Never had an issue with it until…read morerecently. She has been having labored shallow breaths for a couple of days. She couldnt get comfortable lying down. Classic signs of congestive heart failure. My normal vet did not have any openings for a week. I found this place during a google search. They got her in right away. They provided me a number of option and reccommendations. I decided to pay for the expensive stuff EKG, Ultrasound etc. They found exactly what I thought and immediatly gave her a lasix treatment to reduce the fluid retention. within hours she was breathing 100% better. The test showed Enlarged Heart, Glitchy Mitral valve and Congestive heart failure. The meds prescribed have worked great so far. She is on the schedule to see there cardiac specialist on 8/10. Yes it wasn't cheap, but you get what you pay for. This place is open 24/7. Of course the overhead is high. They have all the specialist and equipment you could ask for. I did have to wait longer than initially told. However, they are an emergency clinic! They prioritise the most sick or injured. Which I appreciate. If my waiting two hours longer than expected allows someone else's babies to survive than so be it.

DO NOT BRING YOUR ANIMAL TO THEIR NEUROLOGY DEPARTMENT! I would strongly encourage other dog owners…read moreto understand the difference between getting an MRI performed and getting a neurologist who is willing to evaluate your dog's symptoms and help determine what is actually going on. We spent approximately $4,000 to have Rain's MRI performed, traveling five hours round trip because of the limited availability of MRI appointments. (** I had to pay before even getting any treatment. I asked for a itemized estimate to show what I was paying for - they didnt even have that available and were shocked someone would ask for that type of documentation HAHA) We went into this Neurology appt hoping to get answers about her ongoing hind-leg lameness, significant weight-bearing issues, and pain. We already had an orthopedic surgeon and a sports medicine veterinarian involved in her care, and we needed the MRI and neurology consultation to help us understand her injury and determine the best path forward. Unfortunately, that is not what we received. During our consultation, the neurologist did not ask me questions about Rain's symptoms, the progression of her injury, didnt want to see any video evidence of my concerns, or the concerns raised by the other veterinarians involved in her care. When I tried to discuss her symptoms and ask questions about the findings, there was little willingness to engage in that conversation. I left feeling that the neurologist had evaluated the imaging from a narrow neurological perspective rather than helping us understand the bigger picture of my dog's condition. I was told that my dog was not lame, that her spine looked good, and that there was no nerve compression or neurological issue identified. Yet my dog was visibly struggling to bear weight, experiencing significant muscle atrophy on her injured hind leg. THANKFULLY a radiologist also reads the images and wrote in their report that an orthopedic injury in the L7-S1 region could not be ruled out. That finding was particularly important given her symptoms, but I did not feel it was adequately discussed with me during the consultation. Ultimately, I received more useful information about the MRI findings and the recommendation for four weeks of rest from the technician than I did from the neurologist who was supposed to consult on her case. To be clear, my frustration is not that we didn't receive a definitive diagnosis. It is that I expected a specialist consultation to involve listening to the owner, discussing the clinical signs, explaining the findings, and working toward a better understanding of the dog's condition. That did not happen in our experience. If all you need is imaging performed, your experience may be different. But if you are traveling, spending thousands of dollars, and expecting a neurologist to actively participate in evaluating your dog's symptoms and helping guide the next steps in their care, I would encourage you to seek another Neurology department. My sport vet tried consulting with the neurologist but received the same exact treatment and brushoff that I did. Our dogs depend on us to advocate for them. I went into this appointment expecting collaboration and answers to help Rain recover. Instead, I left with more questions, paying $4k for MRI pictures ONLY, and having to continue to seek guidance elsewhere.

This man is absolutely horrible I thought that I had been given the wrong dog because my goober had…read morebeen abused and neglected I still don't know the extent of the damage I want his license he is cruel. my dog was so beaten down and weak and had lost so much muscle in weight in five days of being boarded at Animal Medical Center that I thought he had given me the wrong dog he wouldn't play you wouldn't do anything but lay he couldn't hardly get up the stairs I want to know why . he's got red spots like his feet where's scalded water red spots all over his chest like he's been scalded or left outside in the hot sun I don't know what happened but it was so bad I thought that he'd given me the wrong dog why is he still in business I'm going to start legal action against him.

I've been a client of Animal Clinic East for about a year now. I see Dr. Love because I have a…read moreBoxer and she does, too, so I know she knows the unique issues that come with the breed. She's been great with my boy, who's a rescue and has some problems. She's patient with him, answers questions about treatment options, and seems to be up to date on current literature and treatments, which is really important to me. The office and techs have been great, too. The only thing I don't like is the inability to see a doctor on Saturday. I ended up taking my cat to my previous vet for an emergency because they were open on a Saturday and I didn't want to go to the emergency vet who didn't know him at all. Most people work during the week and it's very inconvenient not to have vet staff on the weekends even for regular visits.

The quality of customer service at this location just does NOT compare to the downtown Animal…read moreClinic location! The front desk lady is very dry and shows no emotion- it's almost rude! The pet tech helper was a bit distasteful as well! You aren't allowed to be with your pet at all during their frightful time at the vet! It's unacceptable and unprofessional to refuse this accommodation to the pet owners and their pets! They DON'T bathe cats without drugging them- unlike the receptionist said they did. Once we left, Animal Clinic Downtown was able to successfully trim all my cats' nails without any kind of problem, and they had no problem with letting me sit in during their nail trim! I've never had a single issue with any service or employee at Animal Clinic Downtown!

We made the decision to put our dog down and our regular vet was full that day. We walked in and…read morethe staff and doctors were so professional and caring. They were sweet with our ailing dog and handled everything with compassion. The note we received in the mail a few days later just added to the level of care we felt we received. I would highly recommend them.

I waited for almost 2 hours inside of a room waiting for the vet to check my dog…read more Yall need to be more work on that you cannot have people just waiting until you see fit. And there was only one person ahead of me when i arrived to the place.