My name is Judith Morales...I moved from atlanta to Dalton...with 3 fur boys...I went to Dalton…read morewith my schnauzer that had bladder stones...the doctor in atlanta told me to just wait until he could not pee and then take him to the emergency......so there was blood in his urine once again...living in Dalton...I decided to take him to a vet in Dalton.....I go to Dalton north...they had Dalton north and south at that time....anyway this young vet comes in.....I am 67 at that time....she was so simple...walked in like she was family.....did the test and said I need to take him for bladder surgery and not wait for him not to be able to pee...so I did.... He was a happy boy....then later on he ended up being diabetic...oh by the way I am talking about Dr summer Faith....she took care of us...and my boy made it a couple of happy years........

Surgery left my dog disabled for life. We are highly disappointed.read more

Great experience. Had a feral cat with a small litter that needed attention. They saw me right…read moreaway. Staff was great. The vet was great. I was new to their office, away from home. I could not have been more pleased with how everyone handled me from my first call that morning until the time I left. Highly recommend!

I've been bringing my dog here for several years and have always been impressed with the staff and…read morethe vets. They are most thorough and will explain what they're doing and why.

I've been to a few vets before, but this is the first Clinic whose Dr. actually listens and takes…read morecare of pets. My dog is getting the help he needs, thanks to this pet clinic!

HHorrible experience. My ex and I co-parent our dog, and she and I are on wonderful terms. I set up…read morean appointment and requested pain evaluation and anxiety evaluation as the dog is 10 years old and has worsening hip dysplasia and recent housing changes have caused her anxiety that's causing her to lash out at other dogs in the household. I have a behaviorist that is coming to the house to evaluate the situation between the dogs and make recommendations, and she asked that I have a pain and anxiety evaluation before her visit to the home. I made it clear that I could not make it to the appointment due to work and that I'd be having my ex bring our dog in, and to reach out if they have questions. They weren't allowed in the building due to construction, even though other dogs were coming in and out. They waited 45 minutes on the sidewalk for a tech to come out. Didn't even see the doctor. The tech did not evaluate for pain or for anxiety. The tech did not call me with questions that my ex couldn't answer. No evaluation at all, just wrote prescription for heartworm and flea & tick meds and sent them away. I called this morning to ask about the situation and spoke to the very tech that visited them on the sidewalk. He ignored the fact that I set up the appointment and made very clear what I needed at the appointment. Instead he kept reiterating that my ex didn't have all the information to questions that he had. He ignored that I had made specific examination requests. He ignored that I had already mentioned that I have a behaviorist. Regardless of what I said, he kept falling back on his own assumptions. Rather than listen he chose to be rude. We will no longer be visiting Zutilla clinic, which is a shame because previous visits have been great. This place has gone down hill significantly. Customer service be damned.

I was recently there to pick up meds for my pup. They were closed for lunch and supposed to open…read moreback up at 2 pm. I waited until 2:10 ish , no big deal, things happen. When I pulled up I noticed a frantic lady with a heavy labored fur baby in her lap. The pup was unconsolable. She said she had recently moved here. She had found the baby in distress when she arrived home and this vet was the first place she saw. I couldn't wait any longer I gave her my phone number and told her to call me if they couldn't help and I would give her other recommendations for urgent care. I actually told her how compassionate dr miller was and felt sure they would help her. I returned later that afternoon to pick up the meds for my pup and so I asked if they were able to help the lady and without hesitation she remarked in haste , "our sign clearly says by appointment only". I was definitely not expecting that response having witnessed the distress the lady and her pup were in... I feel like if you work in a veterinary clinic and have that lack of compassion for animals (and human beings for that matter) it may be time for you to find another career path. As for me and my pups we no longer go here as this sort of conversation has been overlooked on numerous occasions because I know dr miller takes very good care of my families horses with the compassion like no other. This may not be the best way to make a complaint but after talking to a few other clients, for some reason this behavior is overlooked in the office setting. I pray the little lady found help for her pup but my gut told me the pup was in way too much distress to last much longer. Please do better. For some folks, our animals are part of our family.

We very much appreciate SMVC!!!…read more Our 18 year old feline has been dealing with Hyperthyroidism for 4-5 years. Recently, all of a sudden, his symptoms got much worse. He was losing weight (not that he has much to lose) and his hair was falling out. He was taking his maximum dose of medication orally without much affectivness. SMVC suggested a cream that is applied to the bare skin of his ear vs a pill. It made a huge difference and while he's still super skinny, he gained a lb or so. Thank you!

They are so patient and kind with our fur babies! Wouldn't trust anyone else with them! I wish I…read morecould give more than 5 stars.

Dr Higdon and his office are always so sympathetic and helpful. Always took as much time as I…read moreneeded to answer questions. No upselling. When my dog was sick, he called me to check on him after the visit. In June, we had to help the dog pass on and they were very compassionate. I wouldn't go anywhere else.

Friendly and knowledgeable!! They also treated me and my pets wonderfully. Dr . Is very good an…read moreexplaining their treatment .

When I moved here from the west coast, I was very concerned about finding a good animal hospital…read more I arrived with 1 German Shepherd/Lab mix, and 6 cats. MVAH was recommended to me by a woman I met through a dog adoption group. I have been very happy with all the Vets my dog and cats have seen. Unfortunately, since moving here I have lost my dog (cancer) and two cats (one from cancer and one from old age (20). They are always helpful, very knowledgeable, and compassionate. They always do their best to fit me in when I have a pet emergency. I would (and do) recommend them to anyone who has four legged children. I really appreciate the time they take to explain things to me and to answer my questions too!

Absolutely. Dr Campbell truly is concerned about my dogs health. She greets him and gives lots of…read morepattings before she exams him. Makes him less likely to become upset.

Over the summer, I took my dogs for spay and neutering. They sent an email and text reminder before…read morethe appointment. My dogs were brought in within 10-15 of my arrival. I really like the dogs could walk the grass in the back, where the staff come out to you to get the dogs, causing little stress to me and my pet. I find walking my dogs into the vets office waiting area, give my dogs such stress and anxiety. It was a relief being called after the procedures to update me on their recovery and let me know the pickup window. The fee included a rabies shot, which was excellent and convenient. Both my pups came home in good spirits; My dog did not appear to experience any pain or suffering. Thhe pain-calming medication was affordable. My pups incision sites healed perfectly. Chatty-Neuter even offered flea meds available for the year following surgery, which was also very reasonably priced. I would recommend Chatt-neuter to anyone who needs to spay or neuter a cat or dog. An all around very positive experience.

Adopted a small dog from Trooper's Treasures and Chattaneuter is where they scheduled us to get her…read morespayed and microchipped. Everyone there was so nice and our dog is doing great post op. Highly recommend.